信息短信

美居雷根斯堡酒店 4 星

客户意见评级 4.6/5 1,205 评论

预订此酒店

1

人数
儿童的年龄

保证最优惠房价

怎么运行的?
+ 12 服务

酒店其他优惠

  • 120 个免费停车位,便捷的公共交通网络

  • 可在客房内享用早餐,也可前往餐厅点餐

  • 免费快速无线网络、智能电视、数字平板电脑 SuitePad 和免费报纸杂志

  • 还提供各种客房服务

  • 13 间空调会议室,配备现代化设备和宽敞的空间

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 洗衣房
  • 行李员
  • 礼宾服务
餐饮
  • 早餐 付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
  • 小吃和饮料机 付费服务
休闲和活动
  • 健美中心
  • 护理
  • 高尔夫
  • 自行车租赁 (附近) 付费服务
商务服务
  • 13 会议室
  • 提供复印/打印服务

酒店位置

美居雷根斯堡酒店

Grunewaldstr 16
93053 雷根斯堡
德国

电话: +4994178820

传真: (+49)941/7882230

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • CENTRAL STATION :  2 a/b Alberstrasse

  • 乘飞机

    MUNICH 达到 102公里 / 63.39 英里

  • 乘火车

    STATION REGENSBURG 达到 4公里 / 2.49 英里

GPS :48.997478, 12.131251

我们的客房

入住 4 星级美居雷根斯堡酒店,您可以选择标准房、配有豪华设施的尊享房以及宽敞的套房。159 间客房全部提供 WIFI 上网。两名不超过 12 岁的儿童可免费与父母同住一个房间。 还可携带宠物入住(每次住宿收费 10 欧元)。

标准房,配备两张单人床

  • 最多人数: 2
  • 面积: 从 22 / 237 sq ft
  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

高级房,配备法式床

  • 最多人数: 1
  • 面积: 从 22 / 237 sq ft
  • 客房内的无线网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌
  • 沐浴用品(...)

高级房,配备 1 张特大床

无障碍房间
  • 最多人数: 2
  • 面积: 从 22 / 237 sq ft
  • 客房内的无线网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌
  • 沐浴用品(...)

高级房,配有两张单人床

  • 最多人数: 2
  • 面积: 从 22 / 237 sq ft
  • 客房内的无线网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌
  • 沐浴用品(...)

酒店餐厅和酒吧

RESTAURANT ESSZIMMER

美食类型: 国际

我们舒适的"餐厅"提供各种新鲜精致的当地菜肴。由于 COVID-19 影响,我们的餐厅和酒吧目前关闭。我们全天候 24 小时提供客房服务,菜品丰富。

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六 关闭
  • 周日 关闭

HOTELBAR

我们供应 15 种 Neumarkter Lammsbräu 特色啤酒(所有啤酒均来自严格控制的有机当地农场)、水果鸡尾酒或经典大杯饮料,以及小吃,在舒适的氛围中来一杯,令人神清气爽。

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:13

  • 最大面积:369 平方米

  • 最大容量:200 个人

  • 最大宴会容量:150 个人

了解更多信息


美居雷根斯堡酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.6/5

1,205 评论

tripadvisor

TripAdvisor 评级 4.0/5

934 评论

Stay was ok

Tripadvisor 评级 3.0/5

johnyutuyvnb Business - 15/07/2020 经 TripAdvisor 认证的评论

My stay was ok. However the restaurant is not at the standard of what I had in other Mecture hotels in France for example. I also feel that the noise insulation was not enough. The breakfast was a bit light but I imagine this is because of covid-19 restrictions and I did not want to ask for more. The area is convenient but without any "touristic" interest.

For the fourth time already, wonderful

Tripadvisor 评级 5.0/5

Ivana A Family - 08/01/2020 经 TripAdvisor 认证的评论

I belive this was the fourth time we spent the night at this hotel on our trip back home from Croatia to the Netherlands. Every time we had a great experience. The whole hotel is clean, the staff is friendly and helpful. The rooms are spacious and comfortable with all facilities we need. There is a coffee machine that makes tea as well. For our baby we needed to boil water, a kettle was arranged by the reception desk within 1 minute. By our booking we requested a baby bed. We haven't received just a camping bed for the baby, but a real crib, a changing mat, big towel and even a diaper/nappy bucket. In the summer we used air conditioning that worked well. In the winter the heating was working too well, but you can turn it lower at the radiator button. It's also nice that you can open the windows for some fresh air. Two times we had dinner in the restaurant whitch was good. The staff of the restaurant was also friendly. We olways book including breakfast, because the breakfast is just great. Only 2 things I have to mantion, but that don't have any negative influence on my stay at the hotel. - when making a reservation, you can only choose for suites if you enter you are traveling with children. This while 2 children up to I belive 12 or 14 years are free of charge when staying in the same room as the parents. I solved this by booking for just 2 adults and mentioned in the requests area that we are traveling with 2 children. I requested a baby bed and an extra pillow. It would be nice if you could choose between all rooms while making the reservation for 2 adults and 2 kids. - after I made the reservation, I got a confirmation, but no confirmation about my requests. All my requests ware granted, but it would be nice to know in advance.

Dear Ivana, thank you very much for taking the time to rate your last visit to the Mercure Hotel Regensburg. We are pleased that we were able to inspire you with our service. We hope to see you again soon. Your guest relation manager

Great hotel

Tripadvisor 评级 4.0/5

799eric Couples - 23/09/2019 经 TripAdvisor 认证的评论

It is always a pleasure to stay here as the staff are so welcoming and helpful and the rooms are clean and comfortable. My only complaints are the lack of disabled parking outside the hotel - the nearest space is in a car park 200 metres down the street - and the restaurant menu which has been greatly reduced both in choice and portion size (The lasagne is even served without pasta so is not at all filling).

Dear Guest, thank you for your rating and the words of praise. But also thank you for your comments. I have already been able to talk to the department about your feedback and we will discuss it in our trainings. We hope to see you soon at the Mercure Hotel Regensburg. Your Guest Relation Manager

Lovely hotel but the restaurant is having problems

Tripadvisor 评级 5.0/5

Destination617513 Business - 25/06/2019 经 TripAdvisor 认证的评论

Ths was our 23rd stay at this hotel over a period of several years. During this period we have never had to complain because we have always been very happy with our stay. The staff have always been helpful and pleasant and the quality of food in the restaurant has always been good. However on our latest stay we found the food in the restaurant below standard and the lady who served us not only unhelpful but argumentative and rude. I ordered the Veal with potato and cucumber salad. When it arrived i saw no cucumber just potato so i enquired about the cucumber salad. The lady who seved me who i think was the manager then pointed at my plate with her finger and said "There it is i can see it" Looking very carefully at my food i just made out 2 tiny pieces of cucumber. I politely pointed out that whenever i had eaten in this restaurant before that the cucumber salad had always been on a separate dish and that the word salad in my opinion means a cold dish and not mixed in with hot potato to which she replied "This is the way my customers like it". She did eventually offer me a separate cucumber salad which i accepted. I would also like to point out that my wife and i had driven from Budapest that day and were tired also that we were the only customers in the restaurant and we sat down at 7.30 pm. So there is no excuse that it was busy or that we were late.This attitude cannot be acceptable to anyone. As a result we will be looking elsewhere to stay in the future and we suggest you see that this member of staff is properly trained. The rest of the staff were all very pleasant and helpful as always. Our stay was one night on 20th June.

Dear Guest, thank you for taking the time to tell us what you think about your stay with us. While we regret that you were not 100% satisfied, your assessment helps us learn and improve. We would be very happy if you would give us the chance to regain your confidence during your next stay with us. Your Guest Relation Manager

Ideal stop for travellers

Tripadvisor 评级 4.0/5

Excursion31829888442 Friends getaway - 06/05/2019 经 TripAdvisor 认证的评论

Are you travelling through Germany? Then this place is ideal for you, too. Conveniently located close to the highway exit; yet far enough to enjoy peace and quite sleep. It's in a middle of a commercial area, so parking might be tricky depending on the time of your arrival. Rooms are quite, roomy and comfy.

Great Hotel

Tripadvisor 评级 4.0/5

799eric Couples - 12/04/2019 经 TripAdvisor 认证的评论

Excellent service and very comfortable stay as usual. Only problem was the restaurant which we have used regularly. On the last couple of occasions we noticed the food choice was getting smaller, this time it was even worse. we even resorted to ordering a bar meal as the choices on the main menu were so restricted with no steaks, pork schnitzel or chicken dish on the menu. Added to that was the priority given to a coach party resulting in very slow food service for other guests.

Dear Guest, thank you for your feedback about your stay in our house. We are very pleased that you liked our rooms. The more I regret that we could not convince in the restaurant. I will consult with the restaurant manager and discuss your points. We hope to win you a future stay as a fan of the Mercure Hotel Regensburg. Your Guest Relation Manager

方便

客户意见评级 4.0/5

H 商务住宿 - 08/04/2019 所有已确认评论

走路到C公司 30分钟(慢速);wifi信号差;离超市10分钟;麦当劳25分钟;早餐不难吃;

尊敬的 H, 感谢惠赐有关下榻 Mercure Hotel Regensburg 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

great location, very clean and conventient

Tripadvisor 评级 5.0/5

snezanamit Family - 28/12/2018 经 TripAdvisor 认证的评论

We stayed in junior suite, it was very comfortable, modern bathroom, it is very clean. The hotel is on the convenient location, close to the highway and we like the underground parking. Breakfast is suberb!

Dear Guest, thank you for your positive feedback. We are delighted you had a great time with us and we hope to welcome you back soon. Your Guest Relation Manager

Again at Regensburg

Tripadvisor 评级 5.0/5

ICMan215 Family - 27/08/2018 经 TripAdvisor 认证的评论

How can you feel in a place where you are very welcoming no matter it is day or night. That place is here at Mercure Hotel Regensburg. Here you hear staff talking the English, German and Romanian language, too. All the services are great, the rooms very clean and very nicely arranged, even if you are very tired here you have the opportunity to rest very well. Once again I would like to thank you to all staff from Mercure Hotel Regensburg for their services and professionalism.

Dear Guest, thank you so much for your wonderful review. We cannot thank you enough for all of your praise. It is such a pleasure to hear that our staff was accommodating. welcoming, and understanding in every way imaginable. It is also great to hear that you enjoyed our comfortable and cleam rooms. Thank you again for your lovely 5-star review, we would love to welcome you back for another perfect stay anytime! Best Regards Your Mercure Team Regensburg D.Daechert

Very comfortable hotel with helpful staff

Tripadvisor 评级 5.0/5

Peter1966_11 Couples - 19/08/2018 经 TripAdvisor 认证的评论

We stayed at this hotel for a five-night break tourist break in Regensburg. It is about two miles out of the city but there is a good local bus service (buses run about every 20 minutes to the old town). The area is not the best - close by an office unit / industrial estate BUT do not be put off by this. There is ample outdoor and underground parking (free of charge); the rooms are comfortable; there is a good restaurant; and the staff are welcoming and helpful. Travellers' tip: you can get a day pass on the bus for two people for 5 Euros. Tickets available from the driver.

Dear Guest, thank you so much for your wonderful review. We cannot thank you enough for all of your praise. It is such a pleasure to hear that our staff was accommodating. welcoming, and understanding in every way imaginable. It is also great to hear that you enjoyed our comfortable rooms and delicious food. Thank you again for your lovely 5-star review, we would love to welcome you back for another perfect stay anytime! Best Regards Your Mercure Team D.Daechert

Nice stay one night

Tripadvisor 评级 4.0/5

jwhunze Couples - 02/08/2018 经 TripAdvisor 认证的评论

Very nice rooms, well equipped. Very good staff, very friendly. Restaurant with good choices and good food, with friendly staff. Online checkout was not taken into account though. Had to checkout the offline way.

Dear Guest, thank you for your comments about your recent stay with us. We are pleased to read that you have enjoyed our nice rooms, our equipment, the service and friendliness of our team and the good food at our restaurant "esszimmer". We always strive to improve our level of service and continuously try to avoid any inconveniences, please make sure that this was an isolated case We do hope that we will have the pleasure to prove this with your next stay at the Mercure Regensburg. Best Regards Your Mercure Team D.Daechert

Nice Mercure hotel; but, Expensive

Tripadvisor 评级 4.0/5

mervynr49 Couples - 17/07/2018 经 TripAdvisor 认证的评论

this Mercure Hotel is in a very quite blind street,; nearby properby poor and not interesting. The rooms care good and reasonably spacious. We stayed twice and got an up-grard as i have an Accor Group Gold Card. Restaurant food good, but not too many items.

Dear Guest, thank you for taking the time to share your experience. We are glad to read that you enjoyed the spacious rooms and the good food at our restaurant "esszimmer". We are sorry that the location did not meet your expectations. Looking forward welcoming you back in Regensburg. Best Regards Your Mercure Team D.Daechert

Excellent

Tripadvisor 评级 5.0/5

799eric Couples - 06/07/2018 经 TripAdvisor 认证的评论

This is a very comfortable hotel with excellent staff in both reception and restaurant. Not the best area of Regensburg but ideal for us as very close to the Autobahn making it great for overnight stopovers en-route.

Dear Guest, thank you for your recent review on our hotel and for your candid feedback. I am so glad to hear that our staff was able to provide excellent service to you and that the location was convenient to you during your stay in Regensburg. I hope we will have the pleasure soon again to welcome you back. Best Regards Your Mercure Team D.Daechert

Summer trip

Tripadvisor 评级 5.0/5

Peter S Couples - 25/06/2018 经 TripAdvisor 认证的评论

Have been before,new what to expect and wasn;t disappointed.Reception was very helpful,room was excellent,restaurant staff very helpfull. Would always go again. Why do trip advisor insist on 200 characters.

Dear Peter S, thank you for your great feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service. We are looking forward to having you stay with us again in the near future. Best Regards Your Mercure Team Regensburg D.Daechert

Very Good

Tripadvisor 评级 4.0/5

Henk H Couples - 04/06/2018 经 TripAdvisor 认证的评论

Room very nice, bathroom perfect, very clean. Breakfast excellent and very good choice. Staff very helpful. Dinner was reasonable but not exciting, not so much choice for dishes and the restaurant lacked lustre.

Dear Henk H, we truly appreciate your recent review on our Mercure Hotel Regensburg. I sincerely appreciate all of your comments in regards to our rooms, breakfast and our staff. We are always looking for feedback on ways to improve our property and I look forward to finding ways to focus on these areas of opportunity that you had pointed out to us. We hope to welcome you again if your travels bring you back to Regensburg Your Mercure Team D.Daechert

great hotel

Tripadvisor 评级 5.0/5

799eric Couples - 22/03/2018 经 TripAdvisor 认证的评论

This is a really comfortable and clean hotel with superb staff who go out of their way to be as helpful and friendly as possible. My wife and I have stayed there on several occasions and are always very impressed with the staff both on reception and in the restaurant.

Dear 799eric, Thank you for your recent review on our hotel and for your candid feedback especially regarding our friendly and helpful staff. It is a pleasure to me to share you kind of comments with the team. Looking forward to welcome you back in the near future. Best Regards, I. Groothuis - Team Mercure Regenbsurg

Thank you for an excellent stay!!!

Tripadvisor 评级 5.0/5

Carl B Business - 05/02/2018 经 TripAdvisor 认证的评论

From check in thru out, service was excellent, enjoyed the conversation in the bar afterhours, and the breakfast was fantastic... I will return to this hotel the next time I have business in Regensburg...

Dear Carl B. thanks for the great feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service. We look forward to having you stay with us again when your travels bring you back to Regensburg. Best Regards Your Mercure Team Regensburg D.Daechert

Excellent hotel with great service

Tripadvisor 评级 5.0/5

odonr2017 Family - 25/12/2017 经 TripAdvisor 认证的评论

Excellent hotel with very friendly, helpful staff and great facilities. Brand new, nicely designed rooms. The restaurant served delicious local specialities and local beers, the breakfast was a dream. Stronly recommended hotel.

Dear guest, wow what an honor to receive such a fabulous feedback. It is a pleasure to us that our helpful and friendly staff , the great facilities, our brand new rooms, our delicious local specialities and our excellent breakfast buffet made your stay comfortable to the fullest. Looking forward to welcome you again here with us. Best Regards D.Daechert-Team Mercure

very good hotel

Tripadvisor 评级 4.0/5

benjaminmG836DZ Business - 10/11/2017 经 TripAdvisor 认证的评论

Hotel was very nice. Room and food were perfect. So does service in the restaurant. Only negative point was the lack of hostess for the check out. Only one person at 8 am (rush hour), so the waiting line got us late for appointement. Otherwise, fine for a business trip.

Dear Guest, thank you very much for sharing your experience during your stay with us. It is an honor to us that you have felt totally comfortable with our very nice rooms, the perfect food and service in our restaurant. It is an rush hour at 08:00 am, we have to excuse this understaffed situation please rest assured it was an exception. Did you already hear about our Quick-Check-out you have the option during check IN to choose this one. It will be a pleasure to us to support and assist you during your next stay with us. Best Regards D.Daechert-Team Mercure

Wonderful accommodation,service and food

Tripadvisor 评级 4.0/5

leonardoAustalia Couples - 05/11/2017 经 TripAdvisor 认证的评论

Wonderful commendation service and food . We have stayed there often and will continue to choose this hotel when in Regensburg . The girl on the welcome desk was very unfriendly and unhelpful ,though we did have a breakthrough in the end with her. Quite a disappointing welcome for a hotel of this standard .

我们最新的 20 评论

合作伙伴包含 TripAdvisor

我们位于周边的其他酒店

我们位于 雷根斯堡 的所有酒店