Mercure Hotel Regensburg 4 ดาว

คะแนนความคิดเห็นจากแขก 4.6/5 รีวิว 1,196 รายการ

จองโรงแรมนี้

ห้อง 1

จำนวนบุคคล
อายุของเด็ก

การรับประกันราคาที่ดีที่สุด

มันทำงานอย่างไร?
Accor Live Limitless

ฟรี: สมัครสมาชิก

เมื่อท่านจองห้องพักที่โรงแรมนี้:

  • ฉันได้รับคะแนนสถานะและคะแนนรางวัล

  • ฉันสามารถใช้คะแนนรางวัลของฉัน

  • ฉันได้รับสิทธิประโยชน์

  • ฉันสามารถใช้สิทธิประโยชน์ของราคาสมาชิก

Mercure Hotel Regensburg
ดูแผนที่
+ 24 บริการ

ความพิเศษของโรงแรม

  • 120 free car parks, excellent transport links

  • Individual room breakfast & a la carte breakfast in the restaurant

  • Free quick Wi-Fi, smart TV, digital SuitePad & free newspapers & magazines

  • Varied room service offer

  • 13 AC meeting rooms with modern equipment and space for plenty of distance

โรงแรมนี้เข้าร่วมกับ Planet 21 และดำเนินการเพื่อการบริการที่ดีเยี่ยม

บริการของโรงแรมและบริเวณใกล้เคียง

เช็คอินตั้งแต่ 15h00

เช็คเอาท์ได้ถึง 12h00

บริการที่มีค่าใช้จ่าย

ข้อมูลและบริการต่างๆ ที่เป็นประโยชน์
  • เช็กอินออนไลน์
  • อินเทอร์เน็ต/WIFI
  • ที่จอดรถ
  • การเข้าถึงสำหรับผู้ที่มีข้อจำกัดด้านการเคลื่อนไหว
  • อนุญาตให้นำสัตว์เลี้ยงเข้าพักบริการที่มีค่าใช้จ่าย
  • โรงแรมปลอดบุหรี่ 100%
  • มีเครื่องปรับอากาศ
  • ภาษาพูดที่โรงแรม
  • แผนกต้อนรับให้บริการทุกวันตลอด 24 ชั่วโม
  • การเช็คอินก่อนเวลา/การเช็คเอาท์ล่วงเวลาบริการที่มีค่าใช้จ่าย
  • บริการซักรีด
  • พนักงานยกกระเป๋า
  • ผู้ช่วยพิเศษ (Concierge)
การจัดเลี้ยง
  • อาหารเช้าบริการที่มีค่าใช้จ่าย
  • ห้องอาหาร 1 ห้อง
  • บาร์ 1 แห่ง
  • รูมเซอร์วิส
  • เครื่องจำหน่ายอาหารว่างและเครื่องดื่มบริการที่มีค่าใช้จ่าย
กิจกรรมพักผ่อนหย่อนใจ
  • ฟิตเนสเซ็นเตอร์/ศูนย์ออกกำลังกาย
  • บริการให้ความสะดวกสบาย
  • กอล์ฟ
  • จักรยานให้เช่า (ใกล้เคียง)บริการที่มีค่าใช้จ่าย
บริการทางธุรกิจ
  • ห้องประชุม 13 ห้อง
  • บริการถ่ายเอกสาร/พิมพ์เอกสาร
ข้อความข้อมูล

สถานที่ตั้งโรงแรม

Mercure Hotel Regensburg

Grunewaldstr 16
93053 regensburg
เยอรมนี

โทร: +4994178820

แฟ็กซ์: (+49)941/7882230

เช็คอินตั้งแต่ 15h00

เช็คเอาท์ได้ถึง 12h00

  • CENTRAL STATION :  2 a/b Alberstrasse

  • ทางเครื่องบิน

    MUNICH ที่ 102 กม. / 63.39 ไมล์

  • ทางรถไฟ

    STATION REGENSBURG ที่ 4 กม. / 2.49 ไมล์

พิกัด:48.997478, 12.131251

ที่พักของเรา

At the 4-star Mercure Hotel Regensburg you can choose between Standard Rooms, Privilege Rooms with luxury facilities, and spacious Suites. WIFI is available in all 159 rooms. Two children aged up to 12 may stay in their parents' room free of charge. Your pet is also welcome (for a charge of EUR 10/stay).

Standard Room with twin beds

  • จำนวนคนสูงสุด: 2
  • ขนาดพื้นที่: จาก 22 / 237 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with French bed

  • จำนวนคนสูงสุด: 1
  • ขนาดพื้นที่: จาก 22 / 237 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior room with king-size bed

ห้องที่เข้าถึงได้
  • จำนวนคนสูงสุด: 2
  • ขนาดพื้นที่: จาก 22 / 237 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with twin beds

  • จำนวนคนสูงสุด: 2
  • ขนาดพื้นที่: จาก 22 / 237 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
ห้องพัก

ห้องอาหารและบาร์ของเรา

RESTAURANT ESSZIMMER

ประเภทของอาหาร: นานาชาติ

Regional, fresh and refined: Our cozy dining room offers you a varied menu, accompanied by one of our first-class Grands Vins Mercure wines. We look forward to welcoming you Monday to Saturday, 6pm to 10pm.

อาหารกลางวัน

  • จันทร์
  • อังคาร
  • พุธ
  • พฤหัสบดี
  • ศุกร์
  • เสาร์
  • อาทิตย์

อาหารเย็น

18:00 - 22:00

  • จันทร์
  • อังคาร
  • พุธ
  • พฤหัสบดี
  • ศุกร์
  • เสาร์
  • อาทิตย์

HOTELBAR

ภาพถ่ายที่ไม่ใช่สัญญา

Refresh yourself with a cool Thurn & Taxis Pils or a fruity cocktail and enjoy snacks and tapas.

อาหารเย็น

  • จันทร์
  • อังคาร
  • พุธ
  • พฤหัสบดี
  • ศุกร์
  • เสาร์
  • อาทิตย์

การจัดประชุมและงานอีเวนต์ของท่าน

ห้องประชุมของเรา

  • จำนวนห้องประชุม: 13ห้อง

  • ขนาดใหญ่สุด: 369 ม²

  • ความจุจำนวนผู้เข้าร่วมงานสูงสุด: 200 คน

  • ความจุจำนวนแขกสูงสุดสำหรับงานจัดเลี้ยง: 150 คน

อ่านเพิ่มเติม

รีวิวจากแขกผู้เข้าพักที่
Mercure Hotel Regensburg

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL 4.6/5

รีวิว 1,196 รายการ

tripadvisor

เรทติ้งบน TripAdvisor 4.0/5

รีวิว 934 รายการ

2020 รางวัล Certificate of Excellence จาก TripAdvisor
Certificate of excellence ปี 2020

Stay was ok

คะแนนจาก Tripadvisor 3.0/5

johnyutuyvnb Business - 15/07/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

My stay was ok. However the restaurant is not at the standard of what I had in other Mecture hotels in France for example. I also feel that the noise insulation was not enough. The breakfast was a bit light but I imagine this is because of covid-19 restrictions and I did not want to ask for more. The area is convenient but without any "touristic" interest.

For the fourth time already, wonderful

คะแนนจาก Tripadvisor 5.0/5

Ivana A Family - 08/01/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

I belive this was the fourth time we spent the night at this hotel on our trip back home from Croatia to the Netherlands. Every time we had a great experience. The whole hotel is clean, the staff is friendly and helpful. The rooms are spacious and comfortable with all facilities we need. There is a coffee machine that makes tea as well. For our baby we needed to boil water, a kettle was arranged by the reception desk within 1 minute. By our booking we requested a baby bed. We haven't received just a camping bed for the baby, but a real crib, a changing mat, big towel and even a diaper/nappy bucket. In the summer we used air conditioning that worked well. In the winter the heating was working too well, but you can turn it lower at the radiator button. It's also nice that you can open the windows for some fresh air. Two times we had dinner in the restaurant whitch was good. The staff of the restaurant was also friendly. We olways book including breakfast, because the breakfast is just great. Only 2 things I have to mantion, but that don't have any negative influence on my stay at the hotel. - when making a reservation, you can only choose for suites if you enter you are traveling with children. This while 2 children up to I belive 12 or 14 years are free of charge when staying in the same room as the parents. I solved this by booking for just 2 adults and mentioned in the requests area that we are traveling with 2 children. I requested a baby bed and an extra pillow. It would be nice if you could choose between all rooms while making the reservation for 2 adults and 2 kids. - after I made the reservation, I got a confirmation, but no confirmation about my requests. All my requests ware granted, but it would be nice to know in advance.

Dear Ivana, thank you very much for taking the time to rate your last visit to the Mercure Hotel Regensburg. We are pleased that we were able to inspire you with our service. We hope to see you again soon. Your guest relation manager

Great hotel

คะแนนจาก Tripadvisor 4.0/5

799eric Couples - 23/09/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

It is always a pleasure to stay here as the staff are so welcoming and helpful and the rooms are clean and comfortable. My only complaints are the lack of disabled parking outside the hotel - the nearest space is in a car park 200 metres down the street - and the restaurant menu which has been greatly reduced both in choice and portion size (The lasagne is even served without pasta so is not at all filling).

Dear Guest, thank you for your rating and the words of praise. But also thank you for your comments. I have already been able to talk to the department about your feedback and we will discuss it in our trainings. We hope to see you soon at the Mercure Hotel Regensburg. Your Guest Relation Manager

Lovely hotel but the restaurant is having problems

คะแนนจาก Tripadvisor 5.0/5

Destination617513 Business - 25/06/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Ths was our 23rd stay at this hotel over a period of several years. During this period we have never had to complain because we have always been very happy with our stay. The staff have always been helpful and pleasant and the quality of food in the restaurant has always been good. However on our latest stay we found the food in the restaurant below standard and the lady who served us not only unhelpful but argumentative and rude. I ordered the Veal with potato and cucumber salad. When it arrived i saw no cucumber just potato so i enquired about the cucumber salad. The lady who seved me who i think was the manager then pointed at my plate with her finger and said "There it is i can see it" Looking very carefully at my food i just made out 2 tiny pieces of cucumber. I politely pointed out that whenever i had eaten in this restaurant before that the cucumber salad had always been on a separate dish and that the word salad in my opinion means a cold dish and not mixed in with hot potato to which she replied "This is the way my customers like it". She did eventually offer me a separate cucumber salad which i accepted. I would also like to point out that my wife and i had driven from Budapest that day and were tired also that we were the only customers in the restaurant and we sat down at 7.30 pm. So there is no excuse that it was busy or that we were late.This attitude cannot be acceptable to anyone. As a result we will be looking elsewhere to stay in the future and we suggest you see that this member of staff is properly trained. The rest of the staff were all very pleasant and helpful as always. Our stay was one night on 20th June.

Dear Guest, thank you for taking the time to tell us what you think about your stay with us. While we regret that you were not 100% satisfied, your assessment helps us learn and improve. We would be very happy if you would give us the chance to regain your confidence during your next stay with us. Your Guest Relation Manager

Ideal stop for travellers

คะแนนจาก Tripadvisor 4.0/5

Excursion31829888442 Friends getaway - 06/05/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Are you travelling through Germany? Then this place is ideal for you, too. Conveniently located close to the highway exit; yet far enough to enjoy peace and quite sleep. It's in a middle of a commercial area, so parking might be tricky depending on the time of your arrival. Rooms are quite, roomy and comfy.

Great Hotel

คะแนนจาก Tripadvisor 4.0/5

799eric Couples - 12/04/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Excellent service and very comfortable stay as usual. Only problem was the restaurant which we have used regularly. On the last couple of occasions we noticed the food choice was getting smaller, this time it was even worse. we even resorted to ordering a bar meal as the choices on the main menu were so restricted with no steaks, pork schnitzel or chicken dish on the menu. Added to that was the priority given to a coach party resulting in very slow food service for other guests.

Dear Guest, thank you for your feedback about your stay in our house. We are very pleased that you liked our rooms. The more I regret that we could not convince in the restaurant. I will consult with the restaurant manager and discuss your points. We hope to win you a future stay as a fan of the Mercure Hotel Regensburg. Your Guest Relation Manager

great location, very clean and conventient

คะแนนจาก Tripadvisor 5.0/5

snezanamit Family - 28/12/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stayed in junior suite, it was very comfortable, modern bathroom, it is very clean. The hotel is on the convenient location, close to the highway and we like the underground parking. Breakfast is suberb!

Dear Guest, thank you for your positive feedback. We are delighted you had a great time with us and we hope to welcome you back soon. Your Guest Relation Manager

Again at Regensburg

คะแนนจาก Tripadvisor 5.0/5

ICMan215 Family - 27/08/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

How can you feel in a place where you are very welcoming no matter it is day or night. That place is here at Mercure Hotel Regensburg. Here you hear staff talking the English, German and Romanian language, too. All the services are great, the rooms very clean and very nicely arranged, even if you are very tired here you have the opportunity to rest very well. Once again I would like to thank you to all staff from Mercure Hotel Regensburg for their services and professionalism.

Dear Guest, thank you so much for your wonderful review. We cannot thank you enough for all of your praise. It is such a pleasure to hear that our staff was accommodating. welcoming, and understanding in every way imaginable. It is also great to hear that you enjoyed our comfortable and cleam rooms. Thank you again for your lovely 5-star review, we would love to welcome you back for another perfect stay anytime! Best Regards Your Mercure Team Regensburg D.Daechert

Very comfortable hotel with helpful staff

คะแนนจาก Tripadvisor 5.0/5

Peter1966_11 Couples - 19/08/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stayed at this hotel for a five-night break tourist break in Regensburg. It is about two miles out of the city but there is a good local bus service (buses run about every 20 minutes to the old town). The area is not the best - close by an office unit / industrial estate BUT do not be put off by this. There is ample outdoor and underground parking (free of charge); the rooms are comfortable; there is a good restaurant; and the staff are welcoming and helpful. Travellers' tip: you can get a day pass on the bus for two people for 5 Euros. Tickets available from the driver.

Dear Guest, thank you so much for your wonderful review. We cannot thank you enough for all of your praise. It is such a pleasure to hear that our staff was accommodating. welcoming, and understanding in every way imaginable. It is also great to hear that you enjoyed our comfortable rooms and delicious food. Thank you again for your lovely 5-star review, we would love to welcome you back for another perfect stay anytime! Best Regards Your Mercure Team D.Daechert

Nice stay one night

คะแนนจาก Tripadvisor 4.0/5

jwhunze Couples - 02/08/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Very nice rooms, well equipped. Very good staff, very friendly. Restaurant with good choices and good food, with friendly staff. Online checkout was not taken into account though. Had to checkout the offline way.

Dear Guest, thank you for your comments about your recent stay with us. We are pleased to read that you have enjoyed our nice rooms, our equipment, the service and friendliness of our team and the good food at our restaurant "esszimmer". We always strive to improve our level of service and continuously try to avoid any inconveniences, please make sure that this was an isolated case We do hope that we will have the pleasure to prove this with your next stay at the Mercure Regensburg. Best Regards Your Mercure Team D.Daechert

Nice Mercure hotel; but, Expensive

คะแนนจาก Tripadvisor 4.0/5

mervynr49 Couples - 17/07/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

this Mercure Hotel is in a very quite blind street,; nearby properby poor and not interesting. The rooms care good and reasonably spacious. We stayed twice and got an up-grard as i have an Accor Group Gold Card. Restaurant food good, but not too many items.

Dear Guest, thank you for taking the time to share your experience. We are glad to read that you enjoyed the spacious rooms and the good food at our restaurant "esszimmer". We are sorry that the location did not meet your expectations. Looking forward welcoming you back in Regensburg. Best Regards Your Mercure Team D.Daechert

Excellent

คะแนนจาก Tripadvisor 5.0/5

799eric Couples - 06/07/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

This is a very comfortable hotel with excellent staff in both reception and restaurant. Not the best area of Regensburg but ideal for us as very close to the Autobahn making it great for overnight stopovers en-route.

Dear Guest, thank you for your recent review on our hotel and for your candid feedback. I am so glad to hear that our staff was able to provide excellent service to you and that the location was convenient to you during your stay in Regensburg. I hope we will have the pleasure soon again to welcome you back. Best Regards Your Mercure Team D.Daechert

Summer trip

คะแนนจาก Tripadvisor 5.0/5

Peter S Couples - 25/06/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Have been before,new what to expect and wasn;t disappointed.Reception was very helpful,room was excellent,restaurant staff very helpfull. Would always go again. Why do trip advisor insist on 200 characters.

Dear Peter S, thank you for your great feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service. We are looking forward to having you stay with us again in the near future. Best Regards Your Mercure Team Regensburg D.Daechert

Very Good

คะแนนจาก Tripadvisor 4.0/5

Henk H Couples - 04/06/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Room very nice, bathroom perfect, very clean. Breakfast excellent and very good choice. Staff very helpful. Dinner was reasonable but not exciting, not so much choice for dishes and the restaurant lacked lustre.

Dear Henk H, we truly appreciate your recent review on our Mercure Hotel Regensburg. I sincerely appreciate all of your comments in regards to our rooms, breakfast and our staff. We are always looking for feedback on ways to improve our property and I look forward to finding ways to focus on these areas of opportunity that you had pointed out to us. We hope to welcome you again if your travels bring you back to Regensburg Your Mercure Team D.Daechert

great hotel

คะแนนจาก Tripadvisor 5.0/5

799eric Couples - 22/03/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

This is a really comfortable and clean hotel with superb staff who go out of their way to be as helpful and friendly as possible. My wife and I have stayed there on several occasions and are always very impressed with the staff both on reception and in the restaurant.

Dear 799eric, Thank you for your recent review on our hotel and for your candid feedback especially regarding our friendly and helpful staff. It is a pleasure to me to share you kind of comments with the team. Looking forward to welcome you back in the near future. Best Regards, I. Groothuis - Team Mercure Regenbsurg

Thank you for an excellent stay!!!

คะแนนจาก Tripadvisor 5.0/5

Carl B Business - 05/02/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

From check in thru out, service was excellent, enjoyed the conversation in the bar afterhours, and the breakfast was fantastic... I will return to this hotel the next time I have business in Regensburg...

Dear Carl B. thanks for the great feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service. We look forward to having you stay with us again when your travels bring you back to Regensburg. Best Regards Your Mercure Team Regensburg D.Daechert

Excellent hotel with great service

คะแนนจาก Tripadvisor 5.0/5

odonr2017 Family - 25/12/2017 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Excellent hotel with very friendly, helpful staff and great facilities. Brand new, nicely designed rooms. The restaurant served delicious local specialities and local beers, the breakfast was a dream. Stronly recommended hotel.

Dear guest, wow what an honor to receive such a fabulous feedback. It is a pleasure to us that our helpful and friendly staff , the great facilities, our brand new rooms, our delicious local specialities and our excellent breakfast buffet made your stay comfortable to the fullest. Looking forward to welcome you again here with us. Best Regards D.Daechert-Team Mercure

very good hotel

คะแนนจาก Tripadvisor 4.0/5

benjaminmG836DZ Business - 10/11/2017 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Hotel was very nice. Room and food were perfect. So does service in the restaurant. Only negative point was the lack of hostess for the check out. Only one person at 8 am (rush hour), so the waiting line got us late for appointement. Otherwise, fine for a business trip.

Dear Guest, thank you very much for sharing your experience during your stay with us. It is an honor to us that you have felt totally comfortable with our very nice rooms, the perfect food and service in our restaurant. It is an rush hour at 08:00 am, we have to excuse this understaffed situation please rest assured it was an exception. Did you already hear about our Quick-Check-out you have the option during check IN to choose this one. It will be a pleasure to us to support and assist you during your next stay with us. Best Regards D.Daechert-Team Mercure

Wonderful accommodation,service and food

คะแนนจาก Tripadvisor 4.0/5

leonardoAustalia Couples - 05/11/2017 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Wonderful commendation service and food . We have stayed there often and will continue to choose this hotel when in Regensburg . The girl on the welcome desk was very unfriendly and unhelpful ,though we did have a breakthrough in the end with her. Quite a disappointing welcome for a hotel of this standard .

Very good for a one night stay

คะแนนจาก Tripadvisor 4.0/5

henkjan_bos Family - 22/10/2017 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Very large room, very good breakfast, perfect parking location underneath hotel (we certainly didn’t trust leaving our car outside of the hotel). The free WiFi is pretty bad and having to pay for a faster internet connection is old fashioned.

Dear guest, thank you very much for taking the time to share your experience during your stay with us. It is a pleasure to hear that you have been happy with your large room, the good breakfast and the perfect parking location. Looking forward to welcome you again here in Regensburg with us. Best Regards D.Daechert-Team Mercure

รีวิว 20 ล่าสุดของเรา

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