美憬阁巴斯弗兰西斯酒店 4 星

客户意见评级 4.5/5 9,659 评论

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美憬阁巴斯弗兰西斯酒店
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酒店其他优惠

  • An ALLSAFE Clifton Environmental certified hotel

  • Enjoy Afternoon Tea in the hotel's prestigious Tea Room

  • Four-poster beds and en-suite facilities available

  • Grade I listed building with original features

  • Central location with plenty of nearby transport links

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 干洗/熨烫 付费服务
  • 行李员
餐饮
  • 早餐 付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 2 会议室
  • Web Corner on a Mac
  • 提供复印/打印服务

酒店位置

美憬阁巴斯弗兰西斯酒店

Queen Square
BA1 2HH 巴斯
英国

电话: +441225424105

传真: (+44)1225/319715

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • NATIONAL EXPRESS :  BATH SPA

  • 乘飞机

    BRISTOL 达到 30.7公里 / 19.08 英里

  • 乘飞机

    CARDIFF 达到 106.5公里 / 66.18 英里

  • 乘飞机

    SOUTHAMPTON 达到 105.9公里 / 65.81 英里

  • 乘火车

    BATH SPA 达到 0.8公里 / 0.5 英里

GPS :51.383003, -2.363429

我们的客房

所有客房均为套间,配备液晶电视、无线网络、吹风机、熨斗和熨衣板

酒店餐厅和酒吧

Boho Marché

美食类型: 地中海

Whether you're ready for a lazy brunch, spice up your lunch, or make dinner a real occasion, Boho Marché restaurant, bar and lounge packs a culinary punch with oodles of design flair. Breakfast is served 10-12 am and all-day menu and cocktails 12-9 pm.

菜单 (PDF)
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  • 周日 -

LOUNGE & BAR

想要享用合胃口的美食,可以即刻通知酒店厨房为您提供,食物在休闲区和酒吧供应。采用当地的农产品制作新鲜沙拉、特色三明治、新鲜出炉的蛋糕、果子面包和丰富的拼盘

菜单 (PDF)

非合约照片

  • 周一 -
  • 周二 -
  • 周三 -
  • 周四 -
  • 周五 -
  • 周六 -
  • 周日 -

您的会议和活动

我们的会议室

  • 会议室数量:2

  • 最大面积:132 平方米

  • 最大容量:60 个人

  • 最大宴会容量:24 个人

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美憬阁巴斯弗兰西斯酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

9,659 评论

tripadvisor

TripAdvisor 评级 4.5/5

3,138 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Wardoli

Tripadvisor 评级 5.0/5

Wardoli 19/07/2021 经 TripAdvisor 认证的评论

We have stayed in the Francis Hotel many times. We always enjoy our stay. The staff are always friendly, professional and efficient as they were during our last stay. The rooms had been refurbished to a high standard during Lockdown. The restaurant has changed from Blanc to Moroccan and is excellent.

As good as always

Tripadvisor 评级 5.0/5

cjellis468 21/10/2020 经 TripAdvisor 认证的评论

This is a favourite hotel. Very friendly and helpful staff (even in these weird times), a great location in a great city and quirkily decorated with a strong independent hotel feel. Love it and look forward to returning soon.

Dear cjellis468 Thank you very much for taking the time to leave us a review. We very much appreciate the kind feedback regarding your stay at The Francis Hotel here in Bath. It is always such a pleasure to receive positive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards, Olivier Croso Hotel Manager

Great Hotel in a central location

Tripadvisor 评级 5.0/5

101henryg Business - 16/10/2020 经 TripAdvisor 认证的评论

The Francis Hotel is a splendid hotel , with a warm welcome and Covid secure. The reception staff and housekeeping staff were very helpful, working under difficult circumstances and are to be commended.We really enjoyed the room service and breakfast in the bar area .

Dear 101henryg, Thank you very much for taking the time to leave us a review. We very much appreciate the kind feedback regarding your stay at The Francis Hotel here in Bath. It is always such a pleasure to receive positive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards, Olivier Croso Hotel Manager

Lovely hotel and location

Tripadvisor 评级 3.0/5

lwoodgatr 06/10/2020 经 TripAdvisor 认证的评论

Hotel is lovely and is ideal to explore Bath. There were a few issues I had as a Diamond member, I didn't get my drinks voucher and I was charged for breakfast when weekend breakfast should be free. This was sorted when I emailed.

Dear Iwoodgatr We very much appreciate your comments regarding your stay. It is always beneficial to receive both positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we do hope that we will see you on your next visit to Bath. Kind regards, Olivier Croso Hotel Manager

Should blame COVID

Tripadvisor 评级 2.0/5

S O 28/07/2020 经 TripAdvisor 认证的评论

I realise the impact of COVID 19 but it does not excuse the sub standard service. Enjoying the time away from home meant that our room was not cleaned at all for the duration of our 2 night stay. No spirits available at all in the hotel. COVID is not an excuse as we could walk 50 yards down the road and buy some. The room was tired and overlooked the carpark. Not exactly a "feature" room. Mmmm!

Mini break

Tripadvisor 评级 5.0/5

Mark G 21/07/2020 经 TripAdvisor 认证的评论

Lovely hotel, room and staff. Fantastic location most tourist attractions with easy walking distance. Great service at breakfast. Highly recommended. The only gripe I had was £20 to park the car overnight.

Dear Mark, Thank you very much for taking the time to leave us a review. We very much appreciate the kind feedback regarding your stay at The Francis Hotel here in Bath. It is always such a pleasure to receive positive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards, Olivier Croso Hotel Manager

Was OK!!!!

Tripadvisor 评级 3.0/5

CP6298 16/07/2020 经 TripAdvisor 认证的评论

I fully understand that the current situation is a very difficult one. On arriving at the Hotel first impressions were good. Upon checking I booked room service time for breakfast for 9am next day. As we had a dinner reservation at an outside restaurant we enquired if the bar was open for a drink first, was advise yes, fully open 24 hours just table service. When we went down to the bar at 7pm sat at table, was then told they only had wine or beer, no spirits.. which is not much good to us as we don't drink wine or beer, would have been better if we informed of that when made the enquiry at the reception. Next morning woken up by call from reception 8am asking if we knew that the continental breakfast was an extra charge. 8.45 fire alarms started to go off in the room a couple of times, we called reception to see if we needed to evacuate, to be told, everything was fine, just a fault with the fire alarms.. .9.15am no breakfast, called down again to be told they would check. 9.25am received call to say the breakfast was delays due to the fire alarm and the gas being cut!!!! 9.50am breakfast arrived.. luke warm and the coffee was stone cold.

Dear CP6298, Thank you for taking the time to tell us about your experience at the Francis Hotel Bath - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards Olivier Croso

Great location in Bath

Tripadvisor 评级 4.0/5

odo3680 20/02/2020 经 TripAdvisor 认证的评论

We arrived in the lashings of rain so it was nice to find the hotel despite the roadworks and diversions and to be able to park at the back. We were too early for check in but one of the two rooms was ready and we were pleased to gain access to the room. Check in staff were friendly and helpful and we booked a table to eat in the hotel restaurant that night. Shame the table was right by the door. The hotel is well located to access bath on foot. The car remained parked until after we checked out. There is road noise and roadworks began at 08:30 on Monday morning. The rooms were not interleading but adjacent to each other and we asked for a roll out bed for our daughter who is 11. It is a pain travelling as a family of five and this hotel says “from 13 years old, children are considered as adults” So the roll out bed was added to the feature bedroom as the twin was too small for the extra bed. Minor issues with slow running drain in the bathroom sink and bedside light not working but the room was otherwise well equipped and free water! My wife found the bed in the feature room uncomfortable. A dent in the mattress. Breakfast and Dinner in the restaurant were both good and the pistachio soufflé a highlight. Yes, we would come back here as we like bath and the hotel is good value.

Dear odo3680, Thank you for taking the time to tell us about your experience at the Francis Hotel Bath - MGallery. It is always beneficial to receive both positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we do hope that we will see you on your next visit to Bath.. Sincerely, Kind regards Olivier Croso Hotel Manager

Valentine's Day stay

Tripadvisor 评级 5.0/5

lenzuk 18/02/2020 经 TripAdvisor 认证的评论

Beautiful hotel which as always gives a warm welcome. Hotel is in a terrace of Georgian houses and the house number is indicated for each bedroom. Beautiful lounge and bar area. Top class luxury toiletries in excellently appointed bathroom. We will be back

Dear lenzuk, Thank you very much for taking the time to leave us a review. We very much appreciate the kind feedback regarding your stay at The Francis Hotel here in Bath. It is always such a pleasure to receive positive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards, Olivier Croso Hotel Manager

Francis Bath

Tripadvisor 评级 5.0/5

CameronM1382 11/02/2020 经 TripAdvisor 认证的评论

Great position to walk around places of interest - Roman Baths. Bath Abbey Jane Austen Centre Close to leisure bus route Parking at a premium at hotel - arrive early Bistro Blanc was very pleasant Staff very pleasant and helpful

Dear CameronM1382, Thank you very much for taking the time to leave us a review. We very much appreciate the kind feedback regarding your stay at The Francis Hotel here in Bath. It is always such a pleasure to receive positive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards, Olivier Croso Hotel Manager

Good hotel great location

Tripadvisor 评级 4.0/5

cdog1949 29/01/2020 经 TripAdvisor 认证的评论

This hotel is ideally positioned if you want to visit Bath. It is a short walk to the Roman Baths in one direction and an equally short distance to the Crescent. The rooms are well decorated. The bathrooms are really nice. My only criticism is our room was cold when you went in. There was an electric heater in the room which did heat it up but it did take time as the room was large.

Dear cdog1949, Thank you very much for taking the time to leave us a review. We very much appreciate the kind feedback regarding your stay at The Francis Hotel here in Bath. It is always such a pleasure to receive positive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards, Olivier Croso Hotel Manager

Comfortable and well-located

Tripadvisor 评级 5.0/5

Pudden2952 Couples - 20/01/2020 经 TripAdvisor 认证的评论

Super room, excellent facilities, good restaurant, excellent location. We were particularly impressed by the presence of a half bottle of champagne, a box of chocolates and two champagne flutes on our arrival - we'd only mentioned that it was a 60th Birthday celebration. Also in the BB restaurant we had been looked after well by Sophie on Thursday evening

Dear Pudden2952, Thank you very much for taking the time to leave us a review. We very much appreciate the kind feedback regarding your stay at The Francis Hotel here in Bath. It is always such a pleasure to receive positive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards, Olivier Croso Hotel Manager

great position & excellent staff

Tripadvisor 评级 5.0/5

Terry M Couples - 17/01/2020 经 TripAdvisor 认证的评论

We stayed over in Bath as pert of our golden Wedding celebrations, the hotel was perfect for us being in the centre of Bath, the staff were really helpful and the final icing on the cake was the BB Brasserie. Thank you to all. Terry & Jean

Dear Terry M Thank you very much for taking the time to leave us a review. We very much appreciate the kind feedback regarding your stay at The Francis Hotel here in Bath. It is always such a pleasure to receive positive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards, Olivier Croso Hotel Manager

80th Birthday Celebration

Tripadvisor 评级 5.0/5

annamcdonald52 Family - 15/01/2020 经 TripAdvisor 认证的评论

We stayed at the Francis Hotel for my mother-in-laws 80th Birthday treat! We all had wonderful rooms, an amazing breakfast every morning and a bottle of wine in our room on arrival. We booked through Secret Escapes and will be booking again. A very central location with parking available at the hotel.

Dear annamcdonald52, Thank you very much for taking the time to leave us a review. We very much appreciate the kind feedback regarding your stay at The Francis Hotel here in Bath. It is always such a pleasure to receive positive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards, Olivier Croso

Ian (from London)

Tripadvisor 评级 5.0/5

ianj5552020 Solo travel - 12/01/2020 经 TripAdvisor 认证的评论

I thoroughly enjoyed my stay at the Francis Hotel, Bath, during the Christmas week to see some friends and my sister. The room was exactly what I requested with a view over Queen Square, the room facilities were perfect and the bed was extremely comfortable. The hotel is beautifully decorated with very relaxing comfortable public lounge areas and bar, and the added benefit of the Brasserie Blanc restaurant where I had two excellent evening meals and a delicious six course Christmas day lunch. Breakfast was also excellent with its buffet selection of hot and cold food and fresh fruit etc., and even some special hot dishes cooked to order if requested. All the staff were very helpful and friendly and the location is excellent, only about ten minutes walk to the town centre, the Abbey and the Roman Baths. I certainly look forward to staying at the hotel again.

Dear ianj5552020, Thank you very much for taking the time to leave us a review. We very much appreciate the kind feedback regarding your stay at The Francis Hotel here in Bath. It is always such a pleasure to receive positive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards, Olivier Croso

Lovely stay - great rooms and staff

Tripadvisor 评级 5.0/5

dandelwest Couples - 08/01/2020 经 TripAdvisor 认证的评论

Lovely room with a great view. We stayed there for our honey moon and the staff couldn't be more accommodating; leaving a bottle of bubbles and some chocolates for us in the room on our arrival. We had dinner in the hotel as well, which was fantastic, and the breakfast the next day was great. Only niggle was the shower wouldn't heat up. The staff offered to move our room but we couldn't be bothered with the hassle of migrating. We ended up using the hand held shower head. Overall a great stay.

Dear dandelwest, Thank you very much for taking the time to leave us a review. We very much appreciate the kind feedback regarding your stay at The Francis Hotel here in Bath. It is always such a pleasure to receive positive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards, Olivier Croso

Better than ever!

Tripadvisor 评级 5.0/5

ThelmaAndLouise2019 Couples - 06/01/2020 经 TripAdvisor 认证的评论

We arrived at the Francis Hotel for our annual pre Xmas trip and we were not disappointed. The staff at the Francis are always friendly and efficient. Upon booking in, we were nicely surprised to find that we had been upgraded to one of the newly refurbished Garden Rooms. This was really comfortable and well thought out with thoughtful, additional decorative touches. The colours were a subtle palette of aqua and silver grey with accents of stronger turquoise. The bathroom was a little on the small side but they had cleverly used a glazed door to the bedroom which allowed the room not to feel too closed in. We are Accor Club members and this is our fourth Christmas trip. I used some of my loyalty points to obtain an even better deal. We enjoyed a fabulous meal in the hotel restaurant after a full day out in Bath and then a nightcap in the hotel bar, before turning in to enjoy the facilities of our lovely room.

Dear ThelmaAndLouise2019, Thank you very much for taking the time to leave us a review. We very much appreciate the kind feedback regarding your stay at The Francis Hotel here in Bath. It is always such a pleasure to receive positive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards, Olivier Croso

Dreaming of a white christmas

Tripadvisor 评级 5.0/5

jolyon H Couples - 08/12/2019 经 TripAdvisor 认证的评论

Whilst there was no white christmas at The Francis, the warmth of the welcome more than made up for this. The beautifully decorated Christmas Tree herlded a welcome back that exceeded our expectations - despite visiting on occasions before. After 45+ years my wife and I decided that instead of vainly trying to find innovative gifts that the other may not appreciate, far better to stay at the Francis. A beautiful room, a parking place (what a treat in a busy Bath!) a suoerb dinner in the Brasserie, a friendly g & t after the Theatre, many little treats scattered around and then a more than satisfying breakfast - the only regret is that we couldn't stay longer. Wedding anniversary in January - guess where we will be.

Dear jolyon H, Thank you very much for taking the time to leave us a review. We very much appreciate the kind feedback regarding your stay at The Francis Hotel here in Bath. It is always such a pleasure to receive positive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards, Olivier Croso

Very expensive stay for a terrible room

Tripadvisor 评级 2.0/5

752emily Couples - 21/11/2019 经 TripAdvisor 认证的评论

We went to Bath for the weekend and chose the hotel for it’s location which was fantastic. The welcome on arrival was minimal our upgraded room was miles from reception and freezing cold. I turned back the bed to find a small mattress topper in the king size duvet so asked for it to be rectified. We returned from dinner to find a small duvet dumped on the bed next to the mattress topper so at 11pm we didn’t have any real bedding. The next morning the bed was remade with the right bedding and a bottle of Prosecco to apologise. The loo paper was cheap and nasty the tea and coffee not replenished or enough for two. We could hear our neighbours quite clearly and the staff were friendly enough but only one gentleman in the bar area seemed to be over and above hard working. The second night we were there the bar staff repeatedly told us they wanted to shut the bar and it was quite early. All in all for £450 for two nights apart from location we’d have been happier in a travel lodge. We are really easy going people that don’t get to go away often and were just so really disappointed

Dear 752emily, I am so sorry to read that your stay did not match your expectation due to the down fall in the services provided. I have shared your concerns with the respective Head of departments who have asked to be associated with my apologies. It is of utmost importance to us that all guests are comfortable whilst staying with us. .I am sure that this feedback will serve to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we do hope that we will have another opportunity s to welcome you and provide you with the right services. Sincerely yours, Olivier Croso Hotel Manager

Another great experience

Tripadvisor 评级 5.0/5

Tony R Business - 03/11/2019 经 TripAdvisor 认证的评论

The Francis remains my hotel of choice when visiting Bath on business. Lovely spacious rooms,always spotlessly clean. Walking into reception is like putting on your favourite jacket, warm and welcoming, as you are greeted and looked after by their friendly team. Nothing is too much trouble.

Dear GrangeFarm, Thank you very much for taking the time to leave us a review. We very much appreciate the kind feedback regarding your stay at The Francis Hotel here in Bath. It is always such a pleasure to receive positive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards, Olivier Croso Hotel Manager

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