客户意见评级 4.5/5 9,659 评论
An ALLSAFE Clifton Environmental certified hotel
Enjoy Afternoon Tea in the hotel's prestigious Tea Room
Four-poster beds and en-suite facilities available
Grade I listed building with original features
Central location with plenty of nearby transport links
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来自 100% 认证入住过我们酒店客人的评论发现更多
Wardoli 19/07/2021 经 TripAdvisor 认证的评论
We have stayed in the Francis Hotel many times. We always enjoy our stay. The staff are always friendly, professional and efficient as they were during our last stay. The rooms had been refurbished to a high standard during Lockdown. The restaurant has changed from Blanc to Moroccan and is excellent.
As good as always
cjellis468 21/10/2020 经 TripAdvisor 认证的评论
This is a favourite hotel. Very friendly and helpful staff (even in these weird times), a great location in a great city and quirkily decorated with a strong independent hotel feel. Love it and look forward to returning soon.
Great Hotel in a central location
101henryg Business - 16/10/2020 经 TripAdvisor 认证的评论
The Francis Hotel is a splendid hotel , with a warm welcome and Covid secure. The reception staff and housekeeping staff were very helpful, working under difficult circumstances and are to be commended.We really enjoyed the room service and breakfast in the bar area .
Lovely hotel and location
lwoodgatr 06/10/2020 经 TripAdvisor 认证的评论
Hotel is lovely and is ideal to explore Bath. There were a few issues I had as a Diamond member, I didn't get my drinks voucher and I was charged for breakfast when weekend breakfast should be free. This was sorted when I emailed.
Should blame COVID
S O 28/07/2020 经 TripAdvisor 认证的评论
I realise the impact of COVID 19 but it does not excuse the sub standard service. Enjoying the time away from home meant that our room was not cleaned at all for the duration of our 2 night stay. No spirits available at all in the hotel. COVID is not an excuse as we could walk 50 yards down the road and buy some. The room was tired and overlooked the carpark. Not exactly a "feature" room. Mmmm!
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