Francis Hotel Bath - MGallery 4 stars

Very pleasant stay. Staff courteous and helpful, rooms were nice and comfortable and sensible measures in place given the current COVID-19 situation. The hotel itself is in an excellent location for you to be able the main attractions of Bath.

Well placed to walk to local attractions and restaurants. Team very helpful. Nice feel to the decor and the hotel had its own bit of history in a historic city

Not long enough

We were made very welcome and everything was explained very clearly (Covid19 precautions). Our bags were taken up to our room and we were able to have a delicious sandwich and a glass of wine while we waited. The bar staff were friendly and efficient. Our room was spotlessly clean, had a lovely view of Queens Square and was ideally situated for discovering Bath. I left my hat behind. This is going to be posted on to me. Highly recommended hotel.

We had a lovely stay at Francis mcgallert only minor complaint was they forgot our breakfast on last morning and we waited quite some time but understand that was due to new team in kitchen and we were given apology otherwise would highly recommend. Location is ideal

We stayed for both of our birthdays. We had a lovely few days away. We did not start well as we had contacted the hotel to ask about Parkin facilities but were told told it would cost £20 a day. My husband felt this was not acceptable and was upset. The receptionist, when pressed, agreed to waive the charges which was appreciated. Otherwise it was great.

From Booking, through changing that booking, arrival and our stay, we were provided with industry leading customer service in a very well presented and clean environment. The staff were all friendly, helpful and very professional and should be commended. We will most certainly continue to return to the Francis Hotel.

Lovely hotel very clean and respecting social distancing while attaining a relaxed atmosphere. Extremely good service and the breakfast superb. Great location in the centre of Bath with parking.

was very nice apart from waiting for a room on arrival

Staff at reception very good and hotel excellent.

We had a short stay in Bath and chose the Francis Hotel. Lovely friendly staff on arrival. Really clean and comfortable bedroom. Great dinner and great breakfast We would definitely recommend and definitely return

nice hotel with very freindly staff. had a great 2 nights in bath everywhere was only a five min walk. with a nice breakfast too .

From check in to check out the staff and service was nothing short of first class. Nothing was too much trouble. We used room service and was the fastest i'd ever known for our drinks. The room was immaculate, parking was avalaible and breakfast was also very good too. Well done to all and many thanks for a very enjoyable stay.

Spent 2 nights here with a deal. The location was excellent, close to the shops, restaurants and many of the attractions. The room/bathroom was clean and not too small. Bed and pillows very comfortable. All staff extremely helpful and friendly. Breakfast good, despite being under Covid restrictions, so no buffet. Would have liked Danish pastries on the Continental breakfast options as do not like croissants. Being an old building, there is noise from above, walking across the floor and voices (we were on floor 2). However it was not frequent. Hotel car park was great as got there when a space. Worth the £20 a night for the convenience. Would recommend the hotel, especially with an offer.

A one night stay with my elderly mother, afternoon tea included in the offer which was delicious