Francis Hotel Bath - MGallery 4 stars

Customer review rating 4.5/5 9,152 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Francis Hotel Bath - MGallery
See on a map
+ 15 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Enjoy Afternoon Tea in the hotel's prestigious Tea Room

  • Four-poster beds and en-suite facilities available

  • Grade I listed building with original features

  • Central location with plenty of nearby transport links

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Francis Hotel Bath - MGallery

QUEEN SQUARE
BA1 2HH
bath
united kingdom

Tel: +441225424105

Fax: (+44)1225/319715

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :  BATH SPA

  • By plane

    BRISTOL At 30.7km / 19.08 miles

  • By plane

    CARDIFF At 106.5km / 66.18 miles

  • By plane

    SOUTHAMPTON At 105.9km / 65.81 miles

  • By train

    BATH SPA At 0.8km / 0.5 miles

GPS :51.383003, -2.363429

Our accommodation(s)

All rooms are en-suite, equipped with LCD TV, WI-FI, hairdryers and iron with ironing boards

Comfort Classic

  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Feature Room

  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

Classic Room with 2 single beds

Accessible room
  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

HOTEL RESTUARANT

Type of cuisine: Bistro

A short stroll through the hotel takes guests into our restuarant where the food served is reminiscent of high quality cooking. Reservations are highly recommended.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE & BAR

Non contractual photo

To satisfy your appetite, delicious offerings are provided by the hotel kitchen at a moment's notice, served in the Lounge and Bar. Produce is sourced locally to create fresh salads, speciality sandwiches,freshly baked cakes and buns and generous platter

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 132

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Francis Hotel Bath - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,152 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,083 reviews

Great Hotel in a central location

TripAdvisor rating 4.5/5

101henryg Business - 16/10/2020 TripAdvisor review

The Francis Hotel is a splendid hotel , with a warm welcome and Covid secure. The reception staff and housekeeping staff were very helpful, working under difficult circumstances and are to be commended.We really enjoyed the room service and breakfast in the bar area .

Dear 101henryg, Thank you very much for taking the time to leave us a review. We very much appreciate the kind feedback regarding your stay at The Francis Hotel here in Bath. It is always such a pleasure to receive positive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards, Olivier Croso Hotel Manager

Great stay, perfect location

Customer review rating 4.5/5

Dorothy S. Couples - 14/10/2020 Confirmed reviews ALL

Ideal location for a city away in Bath. Beautifully decorated and friendly staff. Would definitely go back again.

Dear Emily S., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Excellent

Customer review rating 4.5/5

Sarah Couples - 14/10/2020 Confirmed reviews ALL

Beautiful hotel efficient staff perfect location to explore Bath

Dear Sarah E., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Excellent position

Customer review rating 4.5/5

C. Couples - 13/10/2020 Confirmed reviews ALL

staff friendly and helpful, lovely room and clean

Dear Gina C., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Excellent stay

Customer review rating 4.5/5

Lisa H. Couples - 13/10/2020 Confirmed reviews ALL

2 nights, excellent breakfasts and evening meal on Friday was superb, your chefs are to be congratulated, waiters and waitresses were first class. Concierge couldn’t have been more helpful, will definitely stay again.

Dear Lisa H., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Central location, excellent staff/service, comfortable rooms.

Customer review rating 4.5/5

A S. Couples - 13/10/2020 Confirmed reviews ALL

Very pleasant stay. Staff courteous and helpful, rooms were nice and comfortable and sensible measures in place given the current COVID-19 situation. The hotel itself is in an excellent location for you to be able the main attractions of Bath.

Dear Avtaar S., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Well located, very helpful staff, nice decor

Customer review rating 4.5/5

Natasha D. Couples - 13/10/2020 Confirmed reviews ALL

Well placed to walk to local attractions and restaurants. Team very helpful. Nice feel to the decor and the hotel had its own bit of history in a historic city

Dear Natasha D., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Good location, lovely staff

Customer review rating 4.5/5

Anonymous Couples - 13/10/2020 Confirmed reviews ALL

Not long enough

Dear Karen W., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Charming hotel in an excellent location.

Customer review rating 4.5/5

Cathy Families - 12/10/2020 Confirmed reviews ALL

We were made very welcome and everything was explained very clearly (Covid19 precautions). Our bags were taken up to our room and we were able to have a delicious sandwich and a glass of wine while we waited. The bar staff were friendly and efficient. Our room was spotlessly clean, had a lovely view of Queens Square and was ideally situated for discovering Bath. I left my hat behind. This is going to be posted on to me. Highly recommended hotel.

Dear Catherine G., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager
Customer review rating 4.5/5

June Couples - 12/10/2020 Confirmed reviews ALL

We had a lovely stay at Francis mcgallert only minor complaint was they forgot our breakfast on last morning and we waited quite some time but understand that was due to new team in kitchen and we were given apology otherwise would highly recommend. Location is ideal

Dear June R., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive & constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Well located, good facilities

Customer review rating 4.5/5

Lucy S. Couples - 12/10/2020 Confirmed reviews ALL

We stayed for both of our birthdays. We had a lovely few days away. We did not start well as we had contacted the hotel to ask about Parkin facilities but were told told it would cost £20 a day. My husband felt this was not acceptable and was upset. The receptionist, when pressed, agreed to waive the charges which was appreciated. Otherwise it was great.

Dear Lucy S., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Mark Quinn Guest Relations Manager

Outstanding Customer Service

Customer review rating 4.5/5

Richard H. Couples - 12/10/2020 Confirmed reviews ALL

From Booking, through changing that booking, arrival and our stay, we were provided with industry leading customer service in a very well presented and clean environment. The staff were all friendly, helpful and very professional and should be commended. We will most certainly continue to return to the Francis Hotel.

Dear Richard H., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive & constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Mark Quinn Guest Relations Manager

Great location and wonderful service

Customer review rating 4.5/5

Sarah B. Couples - 12/10/2020 Confirmed reviews ALL

Lovely hotel very clean and respecting social distancing while attaining a relaxed atmosphere. Extremely good service and the breakfast superb. Great location in the centre of Bath with parking.

Dear Sarah B., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Good stay

Customer review rating 4.5/5

Mrs K. W. Couples - 12/10/2020 Confirmed reviews ALL

was very nice apart from waiting for a room on arrival

Dear Kimberley w., Thank you for taking the time to tell us about your experience at the Francis Hotel Bath - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards Olivier Croso

Excellent hotel in great location.

Customer review rating 4.5/5

Michael Couples - 12/10/2020 Confirmed reviews ALL

Staff at reception very good and hotel excellent.

Dear Michael R., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Great find of a hotel

Customer review rating 4.5/5

Jeremy Couples - 11/10/2020 Confirmed reviews ALL

We had a short stay in Bath and chose the Francis Hotel. Lovely friendly staff on arrival. Really clean and comfortable bedroom. Great dinner and great breakfast We would definitely recommend and definitely return

Dear Jeremy H., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

" great location"

Customer review rating 4.5/5

Ian H. Couples - 10/10/2020 Confirmed reviews ALL

nice hotel with very freindly staff. had a great 2 nights in bath everywhere was only a five min walk. with a nice breakfast too .

Dear Ian h., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Excellent location, service and staff

Customer review rating 4.5/5

John Couples - 10/10/2020 Confirmed reviews ALL

From check in to check out the staff and service was nothing short of first class. Nothing was too much trouble. We used room service and was the fastest i'd ever known for our drinks. The room was immaculate, parking was avalaible and breakfast was also very good too. Well done to all and many thanks for a very enjoyable stay.

Dear John A., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Brilliant position

Customer review rating 4.5/5

Terry S. Couples - 10/10/2020 Confirmed reviews ALL

Spent 2 nights here with a deal. The location was excellent, close to the shops, restaurants and many of the attractions. The room/bathroom was clean and not too small. Bed and pillows very comfortable. All staff extremely helpful and friendly. Breakfast good, despite being under Covid restrictions, so no buffet. Would have liked Danish pastries on the Continental breakfast options as do not like croissants. Being an old building, there is noise from above, walking across the floor and voices (we were on floor 2). However it was not frequent. Hotel car park was great as got there when a space. Worth the £20 a night for the convenience. Would recommend the hotel, especially with an offer.

Dear L S., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Great location and super friendly staff

Customer review rating 4.5/5

Angela E. Families - 10/10/2020 Confirmed reviews ALL

A one night stay with my elderly mother, afternoon tea included in the offer which was delicious

Dear Angela E., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in bath