Francis Hotel Bath - MGallery 4 stars

Name: Francis Hotel Bath - MGallery
Address: BATH, BA1 2HH, UNITED KINGDOM
Telephone: (+44)0125/473351
Rating: 4.5

Customer review rating 4.5/5 9,424 reviews

ALLSAFE approved hotel

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Francis Hotel Bath - MGallery

Boutique hotels with personality for a remarkable travel experience

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

olivier croso, Hotel Manager

The Francis Hotel - MGallery rests in the heart of the historic city of Bath. This boutique and distinctive hotel occupies seven of the original 18th Century townhouses of the prestigious Queen Square, offering guests a glimpse of history. As a member of the MGallery Hotel collection, you can expect a luxury, unique and memorable stay. With 98 luxury bedrooms, all individually styled with four-poster beds and glorious views of the city, you'll struggle to find a more relaxed setting.

The convenient, central location allows guests to discover Bath's fantastic shopping areas and historic landmarks. Bath Spa Rail Station is just one mile away too, while the Georgian buildings on The Circus are a short distance away. After a day exploring the many attractions Bath has to offer, you can relax with Afternoon Tea in our Tea Room. A short stroll through the hotel will lead you to our restaurant Boho Marché with a Mediterranean-meets-Morocco theme.

Situated on Queen Square, the hotel offers the enviable position of being within walking distance of Bath's major attractions including the Roman Baths, Pump Room and Thermae Bath Spa. The hotel has 95 en-suite bedrooms providing style and comfort.

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
Enjoy Afternoon Tea in the hotel's prestigious Tea Room
Four-poster beds and en-suite facilities available
Grade I listed building with original features
Central location with plenty of nearby transport links

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas Wifi available in communal areas.
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- £20,operated on first come first served basis (Paying) £20,operated on first come first served basis
- Well-lit parking
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Reception open 24 hours a day
Dry cleaning / IroningPaying
Porter

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 10:00-22:00
- Opening hours : Week-end 10:00-22:00

2 meeting room(s)
Web Corner on a Mac
Copy/print service available

Hotel location

Francis Hotel Bath - MGallery

QUEEN SQUARE
BA1 2HH
bath
united kingdom

Tel: +440125473351

Fax: (+44)1225/319715

Contact email :

Check-in from 14h00

Check out up to 12h00

NATIONAL EXPRESS : BATH SPA

By plane
BRISTOL At 30.7km / 19.08 miles
By plane
CARDIFF At 106.5km / 66.18 miles
By plane
SOUTHAMPTON At 105.9km / 65.81 miles
By train
BATH SPA At 0.8km / 0.5 miles

GPS :51.383003, -2.363429

Our accommodation(s)

All rooms are en-suite, equipped with LCD TV, WI-FI, hairdryers and iron with ironing boards

Comfort Classic

Max. number of persons: 2
Views: City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Classic Room with 1 double bed

Accessible room

Max. number of persons: 2

Wireless internet in your room
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Superior Room with 1 double bed

Max. number of persons: 3
Views: City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Feature Room

Max. number of persons: 2
Views: City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Classic Room with 1 single bed

Max. number of persons: 1
Views: City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Direct dial telephone

Classic Room with 2 single beds

Accessible room

Max. number of persons: 2
Views: City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Superior Room with 2 single beds

Max. number of persons: 2

Wireless internet in your room
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Rooms

Our restaurants and bars

Boho Marché

Type of cuisine: Mediterranean

Celebrating the culinary cultures along the hippy trail. Travel back in time to Morocco. Rock stars, filmmakers, fashion designers and writers followed the hippy trail to Marrakech in the 60's and 70's. It's wildly Bohemian, playfully creative and quirky.

Lunch

11:00 - 15:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

11:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LOUNGE & BAR

To satisfy your appetite, delicious offerings are provided by the hotel kitchen at a moment's notice, served in the Lounge and Bar. Produce is sourced locally to create fresh salads, speciality sandwiches,freshly baked cakes and buns and generous platter

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 2
Maximum size: 132 m²
Maximum capacity: 60 people
Maximum banquet capacity: 24 people

Find out more

Well located. Great stay. Friendly staff. Excellent service.

Sharon W. Families - 04/01/2021 Confirmed reviews ALL

This is our fourth time staying at The Francis. We love it. The rooms are always comfortable and the staff friendly and helpful with excellent service. It’s a very well located hotel right in the centre of Bath.

Dear Sharon w., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Mark Quinn Guest Relations Manager

Lovely style of hotel with car park in central Bath

Jim Couples - 04/01/2021 Confirmed reviews ALL

The staff were helpful, polite friendly and most of all professional. There are a few that need to be recognised, as they are always ready to do what they can, and go the extra mile to make your stay the best it can be. Beverley is a warm friendly person, Katherine, Chris, Veronica, Ola, Jacob, Alison, and Yasmine all attentive and professional So, the stay, great room, clean, tidy, comfortable, huge comfortable bed, big TV. What I really liked was the fact that housekeeping actually knocked the door to ask if we would like our room made up after the first night. Breakfast is great… almost too much Check in and out was quick, seamless and streamlined

Dear James M., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Mark Quinn Guest Relations Manager

Great location.Stylish public rooms, in particular Boho Marche

Ian Couples - 03/01/2021 Confirmed reviews ALL

A very welcome Christmas break.

Dear Ian M., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Mark Quinn Guest Relations Manager

Jackie V. Couples - 30/12/2020 Confirmed reviews ALL

Lovely room and breakfast and excellent service.

Dear Steven V., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Mark Quinn Guest Relations Manager

Lovely stay

Tania Business - 28/12/2020 Confirmed reviews ALL

Great hotel , good location. A beautiful experience. The hotel in itself is exquisitely decorated and has all available amenities. Rooms are spaces and clean. Staff are super friendly. Nothing is to much.

Dear Tania M., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Lovely, central hotel

Sara Couples - 28/12/2020 Confirmed reviews ALL

Very good, as always

Dear Sara P., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Fantastic location; great staff

Michael C. O. Couples - 27/12/2020 Confirmed reviews ALL

A wonderful experience; the location is perfect and the staff are very polite and professional.

Dear Michael Clifford O., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Good stay

Francesca Families - 27/12/2020 Confirmed reviews ALL

Breakfast was good and service was good. The room was essentially on the ground floor facing the car park and the back of a block of flats. Essentially no view.

Dear Francesca L., Thank you for taking the time to tell us about your experience at the Francis Hotel Bath - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards Mark Quinn Guest Relations Manager

Great location and good Covid 19 set up

Katrina Couples - 26/12/2020 Confirmed reviews ALL

Very welcoming staff who clearly explained the Covid lines in place, showing one way system, entry, exit and masks must be worn etc. Nice to see. Hotel warm and inviting. Breakfast was ok but would have preferred white bread instead of sourdough and hubby likes his eggs Benedictine but again not an option.

Dear Katrina M., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Great location, friendly staff & lovely room

Ray A. Friends - 26/12/2020 Confirmed reviews ALL

Only a one night stay but very comfortable. The room was lovely & the breakfast was lovely with a great service.

Dear Ray A., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Brilliant position

Peter L. Couples - 26/12/2020 Confirmed reviews ALL

This is our 4 visit before Xmas and it was as good as ever but obviously quieter.

Dear Peter l., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Pleasant Interlude

Jw Couples - 26/12/2020 Confirmed reviews ALL

One night break. Hotel well located and well run. Pleasant room. Nice Bar

Dear Judith W., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Fabulous stay

Beverley H. Couples - 25/12/2020 Confirmed reviews ALL

We chose this hotel originally because of the location but now, 5 years on, it is still the only hotel in Bath we book. It has everything we need and the ambience and cheerful and efficient attitude of the staff are more than we could ask for.

Dear Robert H., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Another lovely stay in Bath

Chris H. Couples - 24/12/2020 Confirmed reviews ALL

We often stay at the Francis and it is consistently a great home from home in Bath. Super staff, currently working under extremely challenging circumstances, deliver a first class welcome and stay every time.

Dear Christine H., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

A great escape that gave back a sense of well being, comfortable, safe and enjoyable.

Chrissie D. Solo - 24/12/2020 Confirmed reviews ALL

As above. The staff were all friendly and helpful. The breakfast with fresh fruit etc was delicious and healthy and the high tea was to die for. The room was exemplary having been offered an upgrade with no extra charge! The hotel was very well situated in Bath, so close to amenities and railway.

Dear Chrissie D., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Friendly staff on reception, good food in new restaurant

Kevin O. Business - 23/12/2020 Confirmed reviews ALL

Work-related visit, so arrived a bit tired, but the chap on reception (Leroy) ? was brisk and welcoming. Waiting staff were chatting to guests who wanted advice etc. The menu is short, but the duck was just right, and a side of spinach was unctuous, with a touch of garlic too.

Dear Kevin O., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Lovely staff

Peter L. Couples - 23/12/2020 Confirmed reviews ALL

Lovely stay for a long weekend before Christmas. Warm welcome and a nice comfortable bed. Cut down how much linen you're washing at once. Our bedding had a few hairs that weren't ours in it. Delicious restaurant, great portions!

Dear Pete L., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Mark Quinn Guest Relations Manager

Perfect stay.

Isabella P. Couples - 22/12/2020 Confirmed reviews ALL

Everything was perfect: all the staff, the room and breakfast.

Dear Isabella P., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Lovely stay

John C. Couples - 22/12/2020 Confirmed reviews ALL

Nice room, good decor, friendly and helpful staff. Great location and tasty breakfast!

Dear John C., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Nice Staff

Mr C. Couples - 22/12/2020 Confirmed reviews ALL

Nice hotel in Bath, very well located in the centre. Very nice breakfast, and despite some drunken guests kicking off in the night a good experience with very nice staff.

Dear Craig C., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

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