Francis Hotel Bath - MGallery 4 stars

TripAdvisor rating 4.5/5 2,901 reviews
Francis Hotel Bath - MGallery
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Hotel extras

  • Raymond Blanc's Brasserie Blanc restaurant located onsite

  • Enjoy Afternoon Tea in the hotel's prestigious Tea Room

  • Four-poster beds and en-suite facilities available

  • Grade I listed building with original features

  • Central location with plenty of nearby transport links

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Francis Hotel Bath - MGallery

QUEEN SQUARE
BA1 2HH
bath
united kingdom

Tel: +441225424105

Fax: (+44)1225/319715

Contact email

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :   BATH SPA

  • By plane

    BRISTOL At 30.7km / 19.08 miles

  • By plane

    CARDIFF At 106.5km / 66.18 miles

  • By plane

    SOUTHAMPTON At 105.9km / 65.81 miles

  • By train

    BATH SPA At 0.8km / 0.5 miles

GPS :51.383003, -2.363429

Our accommodations

All rooms are en-suite, equipped with LCD TV, WI-FI, hairdryers and iron with ironing boards

Comfort Classic

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Feature Room

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

BRASSERIE BLANC

Type of cuisine: Brasserie

Photo non contractuelle / Strictly non binding

Meet our neighbour, Monsieur Blanc A short stroll through the hotel takes guests into celebrated chef Raymond Blanc's Brasserie Blanc, where the food served is reminiscent of high quality, informal French cooking. Reservations are highly recommended.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE & BAR

Photo non contractuelle / Strictly non binding

To satisfy your appetite, delicious offerings are provided by the hotel kitchen at a moment's notice, served in the Lounge and Bar. Produce is sourced locally to create fresh salads, speciality sandwiches,freshly baked cakes and buns and generous platter

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 132

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Francis Hotel Bath - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,301 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,901 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Lovely hotel but awful breakfast

Customer review rating 4.5/5

Carol Couples - 02/12/2019 Confirmed reviews ALL

Reception staff were lovely and room was nice. However breakfast was a terrible experience; we had to ask 3 times for our coffee, hot food ran out, staff were rude (including the duty manager) and when we went to get cereal our table was given away. We spoke to hotel duty manager who was lovely but she said we would get our breakfast refunded, this has not happened

Excellent

Customer review rating 4.5/5

Marg Couples - 02/12/2019 Confirmed reviews ALL

As always very helpful and friendly staff nothing was to much trouble ! The food was excellent everyone on the reception where so helpful even though the car park was really full the reception sorted a parking space for us

One night break for Christmas market

Customer review rating 4.5/5

Dixons Families - 02/12/2019 Confirmed reviews ALL

Hotel perfectly located. Comfortable bed and pillows. Room a bit dusty - wrote dust me on bed side table. Carpet needed hoovering too. Disappointed to be asked to move car before we actually left Bath. Paid for two overnight car parking in the end but had to persuade manager to allow us. There were no spaces in the public car parks left. We were not informed of this on arrival.

Staff were friendly and very good, food excellent

Customer review rating 4.5/5

Melanie W. Couples - 02/12/2019 Confirmed reviews ALL

Room 10 was excellent with a walk in shower. Only small problem was the safe too low down..

Grossly over-priced for the accommodation provided.

Customer review rating 4.5/5

D H. W. Couples - 02/12/2019 Confirmed reviews ALL

Not a bad experience, but over-priced and will be using alternatives on future visits to Bath.

Comfortable stay, helpful staff

Customer review rating 4.5/5

Cynthia Solo - 02/12/2019 Confirmed reviews ALL

Staff were consistently helpful and friendly. Mince pies at reception were a nice touch! Room was comfortable, nice bed with great linen. The only slight disappointment was the breakfast. The food quality was fine but pricey for what it is, staff seemed confused and were running around. Overall, great experience with my stay and very happy with the location also.

Enjoyable Stay

Customer review rating 4.5/5

S M. Solo - 02/12/2019 Confirmed reviews ALL

Some friends of mine from overseas were staying one night and needed a hotel with a car park so I had recommended the Francis. I live about 10 miles out of Bath so booked myself in as a surprise to spend breakfast and the next morning with them. My room overlooked Queen Square but was fairly quiet. My friends loved it and would stay again. The items provided in the room were fine and the breakfast was lovely.

Very relaxing start to Christmas mahem.

Customer review rating 4.5/5

Priscilla H. Friends - 02/12/2019 Confirmed reviews ALL

Quick check in , easy valet parking for my sister , pleasant drink at bar,dinner at brasserie blanc delicious meal and wine and not rushed. Very comfy room and bed , delicious breakfast. A fab overnight break

Relaxing , an enjoyable few days.

Customer review rating 4.5/5

Dorothy S. Couples - 01/12/2019 Confirmed reviews ALL

Check in and out was smooth. Room clean and comfortable, 119 has always been our favourite room. Breakfast was enjoyable, except for the last of the three when the previously superb scrambled eggs were rubbery and tasteless. Different chef presumably!

A comfortable stay but no particular highlights.

Customer review rating 4.5/5

D. Couples - 01/12/2019 Confirmed reviews ALL

Staffing seemed more stretched and sketchy that previous stays. No recognition of several previous stays when booking in, not the same instantaneous attention when first parking outside. Room was comfortable and nothing needing attention during the three days. Good service at lunchtime from the bar staff.

Mrs

Customer review rating 4.5/5

Ann D. Couples - 01/12/2019 Confirmed reviews ALL

3rd stay here excellent location beautiful ambience and rooms barman in great but a bit overworked As having to do room service as well as cover bar so had to wait a bit to get drinks but he is lovely guy will definitely stay again and this time we ate in blanc restaurant and stay and food excellent

Delightful hotel with excellent staff

Customer review rating 4.5/5

Peter Couples - 01/12/2019 Confirmed reviews ALL

Lovely room. Great value. Good food. Fantastic location. Friendly and very helpful staff. No hassle parking at back of hotel.

Never disappointed such a good stay

Customer review rating 4.5/5

Dr L. M. Families - 30/11/2019 Confirmed reviews ALL

I had a few extra needs this time taking my brother to hospital, but of course reception in particular were fantastic and smoothed the whole thing for us. special thanks to them for Tues and Wednesday.

Dear Les M., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager
Customer review rating 4.5/5

Anonymous Business - 29/11/2019 Confirmed reviews ALL

On checking in i was told the hotel was over booked and that a room had been secured for me at the Apex hotel Then, rather strangely, when I said I wasn't happy about that I was told I could actually stay in the room I had booked. So, not a great start. I would descride te room as OK. It could do with new windows and a better clean but otherwise what I'd expecct.

Dear Mark H., Thank you for taking the time to tell us about your experience at the Francis Hotel Bath - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards Olivier Croso Hotel Manager

Very pleasant

Customer review rating 4.5/5

Stef Couples - 29/11/2019 Confirmed reviews ALL

Breakfast grub and organisation very good. All staff very pleasant. Bathroom a little cold. Car park fee could be less.

Dear Stef L., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Great location, great staff

Customer review rating 4.5/5

F W. Couples - 29/11/2019 Confirmed reviews ALL

This is third time I have stayed at Francis Hotel and every visit has been most satisfactory. Fantastic location, comfortable rooms and excellent breakfasts and supper.

Dear Fiona W., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager
Customer review rating 4.5/5

Anonymous Couples - 28/11/2019 Confirmed reviews ALL

Very enjoyable. All staff very helpful.

Dear Jane D., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

REALY GOOD. eXCELLENT STAFF -ALL CHEERFUL. bEDROOM 129 DID NOT REPLENISH 2ND DAY OR EMPTY BINSS

Customer review rating 4.5/5

Miss E. R. B. Couples - 28/11/2019 Confirmed reviews ALL

aS ABOVE. lOVELY COFFEE FROM MACHINE. DAY 2 NO NEW CAPSULES UNTIL REQUESTED, THEN CAME AT ONCE. fRESH MILK CAME WHEN ASKED FOR AND KEPT IN GOOD FRIDGE cENTRAL POSITION IDEAL FOR TOWN. gOOD CAR PARK WELCOME

Dear Elizabeth B., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Absolutely beautiful hotel

Customer review rating 4.5/5

Dave Couples - 27/11/2019 Confirmed reviews ALL

This hotel is truely the list beautiful in Bath. All the staff were just prefect. The room was luxurious and we felt very special.

Dear Dave B., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

mr

Customer review rating 4.5/5

Scott R. Couples - 27/11/2019 Confirmed reviews ALL

second time visit and another great experience very good location in Bath will visit again

Dear Scott r., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager
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