Francis Hotel Bath - MGallery 4 stars

Customer review rating 4.5/5 9,798 reviews

ALLSAFE approved hotel

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Francis Hotel Bath - MGallery
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+ 17 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Enjoy Afternoon Tea in the hotel's prestigious Tea Room

  • Four-poster beds and en-suite facilities available

  • Grade I listed building with original features

  • Central location with plenty of nearby transport links

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Porter
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Francis Hotel Bath - MGallery

QUEEN SQUARE
BA1 2HH bath
united kingdom

Tel: +441225424105

Fax: (+44)1225/319715

Check-in from 15h00

Check out up to 11h00

  • NATIONAL EXPRESS :  BATH SPA

  • By plane

    BRISTOL At 30.7km / 19.08 miles

  • By plane

    CARDIFF At 106.5km / 66.18 miles

  • By plane

    SOUTHAMPTON At 105.9km / 65.81 miles

  • By train

    BATH SPA At 0.8km / 0.5 miles

GPS :51.383003, -2.363429

Our accommodation(s)

All rooms are en-suite, equipped with LCD TV, WI-FI, hairdryers and iron with ironing boards

Our restaurants and bars

Boho Marché

Type of cuisine: Mediterranean

Whether you're ready for a lazy brunch, spice up your lunch, or make dinner a real occasion, Boho Marché restaurant, bar and lounge packs a culinary punch with oodles of design flair. Breakfast is served and an all-day menu and cocktails 12-9 pm.

LOUNGE & BAR

To satisfy your appetite, delicious offerings are provided by the hotel kitchen at a moment's notice, served in the Lounge and Bar. Produce is sourced locally to create fresh salads, speciality sandwiches,freshly baked cakes and buns and generous platter

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 132

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Francis Hotel Bath - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,798 reviews

TripAdvisor Rating 4.5/5

3,167 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent facilities, poor services

TripAdvisor rating 4.0/5

Martha V 15/09/2021 TripAdvisor review

It is a marvellous hotel with beautiful rooms and public areas but very poor housekeeping services, to the extent that I felt it was not value for money. In 6 days towels and bed linen were only changed once -after I asked- and room cleaning was kept to a bare minimum. It is a pity for such a hotel in such price range.

Disappointing stay

Customer review rating 2.5/5

Gillian F. Friends - 11/09/2021 Confirmed reviews ALL

Stayed for 3 nights earlier this week . Given a superior room where disappointingly the AC was ineffective, the windows wouldn’t open , a lamp was faulty , there were no instructions to operate the shower (in the superior room pics there’s a bath - but not for us) and the kettle would not fit to fill in under the tap . We were promised refills of tea, coffee, water and toiletries etc , but had to ask every time we wanted anything . The adjoining restaurant was also very disappointing serving cabbage as spring greens and hard potatoes (and two of the three nights very slow service) . The bar had limited drinks and no cocktails . The rooms didn’t reflect our initial impression on entering the hotel which was a shame . We complained about all these things but weren’t even offered a complimentary drink!

Lovely hotel

Customer review rating 4.5/5

Niamh Families - 11/09/2021 Confirmed reviews ALL

It was lovely. We were given a lovely room at the back of the hotel so it was a quiet night and we all had a good night sleep

Well located

Customer review rating 4.5/5

David L. Couples - 11/09/2021 Confirmed reviews ALL

This was our third stay at this hotel and it never disappoints. Had a really enjoyable stay, staff friendly and helpful and service top class.

Very comfortable room

Customer review rating 4.0/5

Anonymous Couples - 11/09/2021 Confirmed reviews ALL

Lovely hotel but personally not keen on restaurant

Warm reception, most enjoyable stay with good food, very hospitable and helpful staff.

Customer review rating 5.0/5

Douglas B. Couples - 10/09/2021 Confirmed reviews ALL

We enjoyed it so much that there is no doubt in our minds as to where we will stay on our next visit to Bath.

Great hotel in a great location

Customer review rating 4.5/5

Jackie Couples - 10/09/2021 Confirmed reviews ALL

We enjoyed our stay very much, we have stayed at the Francis many times and always have a great time, location is brilliant and staff are too. I had a gift in the bedroom for my birthday which was very kind. Breakfast is good too.

Good Stay

Customer review rating 5.0/5

Dukhee Y. Solo - 10/09/2021 Confirmed reviews ALL

It was a pleasant stay at the historic hotel. The room I stay was beautifully decorated. The staffs were very friendly and helpful.

Perfect location. Favourite hotel in Bath

Customer review rating 4.5/5

Victoria Families - 09/09/2021 Confirmed reviews ALL

Stay once at the Francis and I promise you will keep on returning. Beautiful, characterful hotel, perfectly situated with delicious cuisine. This is my fourth stay and I can’t wait to book again.

Well located

Customer review rating 4.5/5

Anonymous Couples - 09/09/2021 Confirmed reviews ALL

Excellent experience. Extremely helpful and likeable staff

Could have been better

TripAdvisor rating 3.0/5

Reemw77 09/09/2021 TripAdvisor review

When asked for room to be cleaned, bathroom was not cleaned well & carpet not hoovered. I stayed there for 6 nights, coming from Sofitel I found a big difference in cleanliness. The staff were friendly

Dear Guest Thank you for your feedback, we are pleased that the team resolved your issues during your stay when you fed back to us. Kind regards Team Francis

Expensive

Customer review rating 2.5/5

Jeremy Couples - 08/09/2021 Confirmed reviews ALL

I felt we were overcharged for a fairly basic room. What made it worse was not being able to book breakfast at a reasonable time. Only options were 7:30 of 10:30 on a Sunday. We were not even told we had to book on checking in.

excellent well located , brilliant stay

Customer review rating 5.0/5

Craig D. Couples - 08/09/2021 Confirmed reviews ALL

excellent service, excellent staff , been stopping here many times always a pleasure to return

Fantastic

TripAdvisor rating 5.0/5

20mols21 07/09/2021 TripAdvisor review

Such a Lovely hotel. Perfect location making everything easy to get to. Very friendly staff who made my partners birthday very special. They went above and beyond. Highly recommend. We will certainly be staying again.

Dear Guest we would like to thank you so much for staying with us at the Bath Francis, we really do appreciate kind comments from our guest especially at these challenging times. we hope to see you soon Kind regards Steven

Hotel is well located

Customer review rating 3.5/5

Adekunle Couples - 06/09/2021 Confirmed reviews ALL

Experience was not satisfactory. Wash hand sink was not flowing water and could not be repaired for the three nights I stayed. Room was not clean very well and I had to complain to the reception before it was cleaned well. Reception have the habit of not picking phone calls from the room in the night and I had to walk downstairs to complain twice.

Enjoyable stay

Customer review rating 4.0/5

Michael H. Families - 06/09/2021 Confirmed reviews ALL

It was a special birthday for my wife and the hotel staff could not have been more helpful and friendly. The hotel is well located in the middle of Bath and that worked well for us.

Perfect location

Customer review rating 5.0/5

Nuala Couples - 06/09/2021 Confirmed reviews ALL

From the minute we checked in which was early our room was ready. The staff were friendly and helpful. Would highly recommend this hotel for a stay in Bath.

Great location.Pubs and restaurants very close.Good quality breakfast.Last but not least very good staff.

Customer review rating 4.0/5

Patrick O. Couples - 05/09/2021 Confirmed reviews ALL

Very good overall. Had a light issue. ie. To much coming in from floodlights at front of building on all night till dawn. Curtains don't touch walls 8"gap. Wooden key cards are very ecological but using electricity all night (irony).is a waste. The manager was very good at getting another room next morning for us and said would talk with maintenance about altering timings Would stay her again Patrick in room 124and 129.Good telephone manner Paige. And yes you met expectations `

Affordable luxury

Customer review rating 5.0/5

Lee Couples - 03/09/2021 Confirmed reviews ALL

Beautiful decor, staff very attentive

Dear Lee B., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Mark Quinn Guest Relations Manager

Lovely hotel

Customer review rating 5.0/5

Clare P. Couples - 03/09/2021 Confirmed reviews ALL

I wanted a hotel that was a little more than usual And this didn’t disappoint, everyone friendly and helpful. Room was lovely, overlooking the front of the building. and the hotel itself was central enough without but within its own peaceful space, would definitely stay again

Our most recent 20 reviews

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