Francis Hotel Bath - MGallery 4 stars

Customer review rating 4.5/5 9,818 reviews

ALLSAFE approved hotel

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Francis Hotel Bath - MGallery
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+ 17 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Enjoy Afternoon Tea in the hotel's prestigious Tea Room

  • Four-poster beds and en-suite facilities available

  • Grade I listed building with original features

  • Central location with plenty of nearby transport links

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Porter
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Francis Hotel Bath - MGallery

BA1 2HH bath
united kingdom

Tel: +441225424105

Fax: (+44)1225/319715

Check-in from 15h00

Check out up to 11h00


  • By plane

    BRISTOL At 30.7km / 19.08 miles

  • By plane

    CARDIFF At 106.5km / 66.18 miles

  • By plane

    SOUTHAMPTON At 105.9km / 65.81 miles

  • By train

    BATH SPA At 0.8km / 0.5 miles

GPS :51.383003, -2.363429

Our accommodation(s)

All rooms are en-suite, equipped with LCD TV, WI-FI, hairdryers and iron with ironing boards

Our restaurants and bars

Boho Marché

Type of cuisine: Mediterranean

Whether you're ready for a lazy brunch, spice up your lunch, or make dinner a real occasion, Boho Marché restaurant, bar and lounge packs a culinary punch with oodles of design flair. Breakfast is served and an all-day menu and cocktails 12-9 pm.


To satisfy your appetite, delicious offerings are provided by the hotel kitchen at a moment's notice, served in the Lounge and Bar. Produce is sourced locally to create fresh salads, speciality sandwiches,freshly baked cakes and buns and generous platter

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 132

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Francis Hotel Bath - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,818 reviews

TripAdvisor Rating 4.5/5

3,174 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very well located hotel

Customer review rating 3.5/5

John Couples - 20/09/2021 Confirmed reviews ALL

Positives - Excellent location. Nice room with comfortable bed. Excellent decor in hotel public areas. Very welcoming and attentive staff. Clean and nicely decorated hallways Negatives - No chest of drawers in room for clothes storage. Very expensive parking Evening meal menu was very poor -far too artisan with so many ingredients which we had never heard of and which were truly awful - such as Mooli.. Chef needs removing ! Coffee was served in cafetière but appeared to be instant coffee. No grounds present

Our return to Bath

Customer review rating 4.0/5

Ken P. Couples - 19/09/2021 Confirmed reviews ALL

Very enjoyable second visit to the Bath Francis Hotel. Welcoming and cheerful staff. Good breakfast and dinner

Good location

Customer review rating 4.0/5

C. R. Couples - 19/09/2021 Confirmed reviews ALL

Hotel is in a good location. The decor was beautiful however some furniture in the room was tired and appeared broken. Boho Marche was a disappointment, food was not up to standard

I had a good and enjoyable stay.

Customer review rating 3.5/5

Mrs R. O. Families - 19/09/2021 Confirmed reviews ALL

Unfortunately the dining quality in the evening has deteriorated by comparison to Brasserie Blanc.

Central hotel

TripAdvisor rating 5.0/5

976lynnd1 19/09/2021 TripAdvisor review

Lovely hotel within 5 mins walk of many attractions. Lots of restaurants in the area. Restaurant on site was good. Coffee shops for breakfast near the Abbey are 5 mins away. Lovely being opposite the park Square but quite noisy if you are on that side. I rate it highly for all aspects except price as £240 per night not including any food is awful.

Dear guest Thank you so much for your great reviews, we are so happy that you had a fantastic stay and look forward to you returning Kind regards Steven

Well located good stay

Customer review rating 3.5/5

Martin C. Couples - 17/09/2021 Confirmed reviews ALL

The hotel is situated perfectly in walking distance of most of the places you visit Bath to see. It’s a lovely period hotel with large bedrooms. The only thing that was disappointing was the breakfast. We had the usual full English, the bacon was burnt, a tiny slice of tomato, and the whole plate didn’t look good. The juice was diluted and cost £4.50 extra. The coffee was also diluted and tasteless.

Excellent facilities, poor services

TripAdvisor rating 4.0/5

Martha V 15/09/2021 TripAdvisor review

It is a marvellous hotel with beautiful rooms and public areas but very poor housekeeping services, to the extent that I felt it was not value for money. In 6 days towels and bed linen were only changed once -after I asked- and room cleaning was kept to a bare minimum. It is a pity for such a hotel in such price range.

Dear guest Thankyou for your feedback, in the letter we provide guests on check in we allow you to tell us when you want your room cleaned. this offers flexibility for the guest. Team francis
Customer review rating 3.5/5

Therese C. Families - 13/09/2021 Confirmed reviews ALL

Firstly I must say the staff were all charming and very helpful. However I am VERY surprised that there are rooms in the hotel which have windows painted shut, and though the breakfast was delicious the coffee was horrid.

Customer review rating 5.0/5

Anonymous Business - 13/09/2021 Confirmed reviews ALL

Good room. Everything worked.

Pleasant experience

Customer review rating 4.0/5

Elzabeth B. Friends - 13/09/2021 Confirmed reviews ALL

Overall a good stay.When we arrived there was some con fusion which could have been avoidedif someone had appeared to have overall control. But after that everything was good with a lovely room and particularly well designed bathroom and shower.The breakfast was excellent and I would especially commend the gentleman who appeared to hold everything togther.!

Great short stay in Bath

Customer review rating 4.0/5

Gaelle S. Couples - 12/09/2021 Confirmed reviews ALL

Spent 1 night during Summer BH weekend. Location is perfect, staff very nice & available. Small negative point is the noise in the room, which was a communicating one (though not from the same party). And a nespresso machine mentioned in the confirmation and none in the room.

good location . helpful and friendly staff

Customer review rating 3.5/5

Val B. Couples - 12/09/2021 Confirmed reviews ALL

clean and tidy rooms and a good size , staff were welcoming ,friendly and helpful. Restaurant had limited menu apparently due to staff shortages and service was slow probable for the same reason. week booked for dinner bed and breakfast which was a mistake , just breakfast would have been fine and lots of restaurant within walking distance, we were able to get parking in the hotel car park luckily at £20 a night. would probably stay there again as such a good location.

Excellent position for city sights.

Customer review rating 2.5/5

Robert B. Couples - 12/09/2021 Confirmed reviews ALL

A slightly "tired" hotel. Behind the times with all the notices about "social distancing" and the implied impropriety of not wearing a face mask (which we did not). None of these things are any longer necessary or desirable. Bar ran out a beer which I wanted and it was not replenished for our whole 3 day stay! Unacceptable. The wait for breakfast to be served after ordering was up to 30 minutes. Again, unacceptable. I am sure you will have myriad excuses for all these things, but to still charge full price for a room which was not serviced during our stay is very poor value. Had to insist on clean towels and other supplies after 2nd day. You comments would be welcome!

Good location, functional but average stay

Customer review rating 2.5/5

Mr W. Couples - 12/09/2021 Confirmed reviews ALL

Third time at this hotel, staff and location great. Services poor. Lift out of order for the two days we were at hotel. Breakfast very poor value for money. On the latter point, although staff were cleansing (not cleaning) tables the surfaces loooked and felt dirty, with crockery sticking to the surface. Breakfst value poor, coffee tepid, and toats served on plate under food could not be cut with knifes presented, even a steak knife when presented.

Well located

Customer review rating 3.0/5

David L. Couples - 12/09/2021 Confirmed reviews ALL

Comfortable and well located. Lift not working and restaurant choices and quality very poor, for dinner and breakfast.

Excellent stay in Bath again

Customer review rating 4.5/5

Acs Couples - 12/09/2021 Confirmed reviews ALL

We have stayed at the Francis several times over the years and always found it a delightful and very convenient base for visiting Bath. The service is always 1st class and the hotel offers everything we need at an acceptable price.

Great location

Customer review rating 3.5/5

Jo Friends - 12/09/2021 Confirmed reviews ALL

Mixed review, Great location, rooms on the whole clean and all necessities present, room 1 only had 1 curtain, room 2 our replacement room the next day had a sink that never let the water out. The breakfast was nice, but I was given an open used jam. No sauces offered both days. Evening meal was nice.

Disappointing stay

Customer review rating 2.5/5

Gillian F. Friends - 11/09/2021 Confirmed reviews ALL

Stayed for 3 nights earlier this week . Given a superior room where disappointingly the AC was ineffective, the windows wouldn’t open , a lamp was faulty , there were no instructions to operate the shower (in the superior room pics there’s a bath - but not for us) and the kettle would not fit to fill in under the tap . We were promised refills of tea, coffee, water and toiletries etc , but had to ask every time we wanted anything . The adjoining restaurant was also very disappointing serving cabbage as spring greens and hard potatoes (and two of the three nights very slow service) . The bar had limited drinks and no cocktails . The rooms didn’t reflect our initial impression on entering the hotel which was a shame . We complained about all these things but weren’t even offered a complimentary drink!

Lovely hotel

Customer review rating 4.5/5

Niamh Families - 11/09/2021 Confirmed reviews ALL

It was lovely. We were given a lovely room at the back of the hotel so it was a quiet night and we all had a good night sleep

Well located

Customer review rating 4.5/5

David L. Couples - 11/09/2021 Confirmed reviews ALL

This was our third stay at this hotel and it never disappoints. Had a really enjoyable stay, staff friendly and helpful and service top class.

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