Francis Hotel Bath - MGallery 4 stars

Customer review rating (ALL Rating) 4.5/5 9,984 reviews

ALLSAFE approved hotel

Francis Hotel Bath - MGallery
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+ 17 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Enjoy Afternoon Tea in the hotel's prestigious Tea Room

  • Four-poster beds and en-suite facilities available

  • Grade I listed building with original features

  • Central location with plenty of nearby transport links

Hotel location

Francis Hotel Bath - MGallery

QUEEN SQUARE
BA1 2HH bath
united kingdom

Tel: +441225424105

Fax: (+44)1225/319715

Check-in from 15h00

Check out up to 11h00

  • NATIONAL EXPRESS :  BATH SPA

  • By plane

    BRISTOL At 30.7km / 19.08 miles

  • By plane

    CARDIFF At 106.5km / 66.18 miles

  • By plane

    SOUTHAMPTON At 105.9km / 65.81 miles

  • By train

    BATH SPA At 0.8km / 0.5 miles

GPS :51.383003, -2.363429

Hotel services

Boho Marché

Whether you're ready for a lazy brunch, spice up your lunch, or make dinner a real occasion, Boho Marché restaurant, bar and lounge packs a culinary punch with oodles of design flair. Breakfast is served and an all-day menu and cocktails 12-9 pm.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
Hotel Services And Equipments
  • Hotel informations
    • 98 rooms
    • No room for people with reduced mobility
    • 8 family rooms
    • 6 connecting rooms
    • No non-smoking room
    • 5 floors
  • Languages spoken at the hotel
    • English
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Parking Additional charge
    • On site
    • 40 parking spaces
    • Private

Our accommodation(s)

All rooms are en-suite, equipped with LCD TV, WI-FI, hairdryers and iron with ironing boards

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 132

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Francis Hotel Bath - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,984 reviews

TripAdvisor Rating 4.5/5

3,199 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent stay

Customer review rating 4.5/5

Alfredo I. Couples - 19/11/2021 Confirmed reviews ALL

It was a delightful week at the Francis. Impeccable staff and cleanliness. All within a few steps from all the Bath attractions we wanted to visit. The room was warm, quiet and clean. I will be back at the Francis for my next trip to Bath.

Friendly Hotel

Customer review rating 4.0/5

Paul Couples - 19/11/2021 Confirmed reviews ALL

All staff very efficient and friendly. Room good.

satisfied!

Customer review rating 4.5/5

Antonia Solo - 18/11/2021 Confirmed reviews ALL

nice hotel, well placed in the City, truly one of the most comfortable beds I have ever slept in! pity I did not know it was part of the Accord group as I am a Member ... helpful friendly staff

Great location

Customer review rating 4.5/5

Sian Couples - 18/11/2021 Confirmed reviews ALL

We have stayed here for many years and there are many reasons why we always return - the traditional warm atmosphere, the central location, the comfortable rooms. Had mentioned that it was my birthday and they had kindly welcomed me with some chocolates - lovely touch! Thank you.

Good position for the sites of Bath

Customer review rating 3.5/5

Helen H. Friends - 18/11/2021 Confirmed reviews ALL

Great place. Housekeeping a little poor in the room. Breakfast difficult to get in at a reasonable time. Hot breakfast cold plates and food not that warm. Staff very attentive and pleasant.

Well located, not a good stay

Customer review rating 2.0/5

Rob C. Business - 18/11/2021 Confirmed reviews ALL

Don’t believe the photos, this is a basic hotel with pretty small rooms. The doors do not fit too well and my room Was flooded with light from the hallway all night. This hotel had photos of a pool and a gym but they don’t have a pool or a gym nor are they affiliated with one.

Customer review rating 2.5/5

June N. Couples - 17/11/2021 Confirmed reviews ALL

Not good excellent location put in a room on ground level no heating working and people eating outside and I had paid extra for superior room and I did not consider it superior then offered a room on top floor the furthest away from stairs and lift not working but we did not want to cart luggage anywhere else. Then on leaving we were overcharged and I had to make several calls to get sorted they compensated cost of parking for problems with room but to overcharge £212 was not good but now refunded. I asked for a new print out of bill twice but to date still havnt received so spoilt our stay and this had been a present

Excellent location

Customer review rating 4.5/5

Mr T. Families - 16/11/2021 Confirmed reviews ALL

Great reception team welcomed us on arrival - explained the hotel and local attractions. Squeezed us in for breakfast despite arriving late evening.

Fantastic Hotel

Customer review rating 5.0/5

Stephanie Families - 16/11/2021 Confirmed reviews ALL

The Francis Hotel was everything and more. Firstly the beautiful architecture outside, secondly are beautiful decor inside. The staff were incredibly welcoming and couldn’t do enough for us. When they realised that one of us had a birthday, they immediately placed a happy birthday message in chocolate and a small box of chocolates in our room…. how wonderful is that! Furthermore the rooms themselves are absolutely gorgeous clean and the beds were so comfortable. I cannot fault this hotel at all. And the service for our drinks etc was also great. Thank you. We will definitely be back.

Disappointed

Customer review rating 2.0/5

Kate Couples - 15/11/2021 Confirmed reviews ALL

Stayed for 1night as a treat to check out the place.

Well located

Customer review rating 4.0/5

Anonymous Friends - 15/11/2021 Confirmed reviews ALL

I have stayed at the Francis many times and the experience was similar to previous stays. Unfortunately, the lift was broken when I arrived - luckily my room was on the first floor - and the room was freezing. I mentioned this, and the solution was to use the air conditioning unit to heat up the room. I think it is time to instal central heating.

Lovely hotel

Customer review rating 4.5/5

K R. Couples - 14/11/2021 Confirmed reviews ALL

Comfortable rooms, friendly staff and a lovely breakfast. Due to limited childcare arrangements we could only manage 1 night away. The Francis was the only central hotel in Bath that would accommodate this on a weekend, so thank you Francis for understanding that some people are unable to get away for 2 nights. Highly recommended

Mid week stay

TripAdvisor rating 4.0/5

ds212021 Business - 14/11/2021 TripAdvisor review

Great hotel, clean and comfortable. Nice décor and friendly and supportive staff. I would give the hotel a 5 if it wasn’t for the breakfast which is a real disappointment. Beautiful setting however the quality is that of a much cheaper b&b.

Could do much better

Customer review rating 3.0/5

Jeb Friends - 13/11/2021 Confirmed reviews ALL

The hotel is well located but on a very busy square. I asked for a quiet room but was told that all the rooms at the rear were occupied (even though there were very few guests) and so was given a very noisy one at the front of the hotel which meant I wasn't able to get much sleep. The bed was lumpy/uncomfortable, the drain for the shower was blocked. The room was not properly cleaned despite the so-called "enhanced cleaning protocol" during Covid. The breakfast was poor quality and not good value for money. I was really disappointed with this McGallery hotel, lots of room for improvement.

Brilliant location

Customer review rating 5.0/5

Lin Couples - 13/11/2021 Confirmed reviews ALL

A very comfortable, enjoyable stay.

Good location for theatre, and a convenient meeting place.

Customer review rating 4.0/5

M. H. Families - 12/11/2021 Confirmed reviews ALL

Very helpful staff in the main hotel and well provided with facilities. The bedroom was a bit cold and we could not find a way of increasing the temperature. The organisation of the breakfast was not straightforward (coffee and toast seperate from the hot dishes) and there were some language problems. But overall a good stay in an elegant ambience.

Excellent stay! (But what's with the horse?)

Customer review rating 4.5/5

Wendy H. Friends - 12/11/2021 Confirmed reviews ALL

Four friends recently enjoyed a two-night stay at the Hotel. Perfectly located just a short, level walk from the City centre. The rooms were well appointed, clean and the beds comfortable. Extensive choice for breakfast and the restaurant evening menu also had plenty of choice. The only downside on this occasion was that the lift was broken, however the Service Lift was available if needed. Helpful and friendly staff contributed to its ambience. The life-size 'plastic' horse (named Oliver) in the dining room was superfluous and no-one seemed to know why it was there! Adequate parking to the rear seemed costly but probably compared to public carparks. A very pleasant stay!

One night

TripAdvisor rating 4.0/5

ramblerWales 10/11/2021 TripAdvisor review

We were allocated room 216 on our arrival…a tiny room with the double bed against the wall which for 2 older adults one of which has mobility issues wasn’t ideal. So we asked to be moved explained the issues and were given room 8 which was ideal….Olivia was extremely helpful she helped with our luggage and took time to make sure the room was satisfactory….thank you Olivia.

Location Location Location

TripAdvisor rating 4.0/5

Annabelle042014 09/11/2021 TripAdvisor review

LOVED the location! Quiet spot yet just minutes away from the Pump Room, the Abbey, restaurants & shops. The hotel has so much history & beautifully decorated. The room we stayed was not huge but enough room for two.

A Pleasant Stay

TripAdvisor rating 4.0/5

Relax10480887756 08/11/2021 TripAdvisor review

We had a good large room, with a comfortable kingsize bed and bedding. Very good to have sparkling water instead of the usual still, good selection of tea and coffee, cups and saucers rather than mugs - thank you. The main lift was out of action but the staff took us up in the service lift.

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