Mercure Banbury Whately Hall Hotel 3 stars

Name: Mercure Banbury Whately Hall Hotel
Address: BANBURY, OX16 0AN, UNITED KINGDOM
Telephone: (+44)1295/253261
Rating: 4.0

Customer review rating 4.0/5 2,656 reviews

ALLSAFE approved hotel

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Mercure Banbury Whately Hall Hotel

Hotel for travellers looking for local and authentic experiences

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Ben Dunn, Hotel Manager

"Mercure Banbury Whately Hall Hotel is a characterful 17th century 3-star hotel with beautifully manicured gardens to the rear and original features throughout. Discover the gorgeous oak-panelled Swift restaurant or relax in Horton's Bar for a drink or two, before retreating to one of the spacious en-suite bedrooms. This stunning Banbury hotel is ideal for business and leisure, with meeting and conference rooms capable of accommodating up to 120 guests. "

Overlooking the gardens, Whately Hall's Swift restaurant provides the perfect setting for diners, serving up a selection of international dishes. After dinner, relax in front of the open fireplace at Horton bar with a sumptuous glass of red. Explore the Cotswolds, Oxford, and Stratford-upon-Avon and benefit from the hotel's central Banbury location. Situated on the famous Banbury Cross, the hotel is just 300m from the main station, five minutes to Broughton Castle and 15 minutes to Upton.

Mercure Whately Hall Hotel is a great base for visiting surrounding Oxfordshire, Blenheim Palace and the historic city of Oxford. Plus Warwick Castle and Stratford-upon-Avon, the birthplace of William Shakespeare is only 25 minutes away.

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
17th Century building with picturesque gardens
Connected bedrooms for families with small children
69 en-suite bedrooms, with many unique and original features
Ideal wedding venue that accommodates 120 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private outdoor parking
- Public outdoor parking(Nearby)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Reduced mobility facilities
100% non-smoking hotel
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying)Access your room from 10am on your day of arrival. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying)Keep your room until 6pm on the day of your departure. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
Dry cleaning / IroningPaying
Porter

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

6 meeting room(s)
Copy/print service available

Hotel location

Mercure Banbury Whately Hall Hotel

17 - 19 Horse Fair
Banbury Cross
OX16 0AN
banbury
united kingdom

Tel: +441295253261

Fax: (+44)1295/271736

Contact email :

Check-in from 14h00

Check out up to 12h00

NATIONAL EXPRESS/ STAGECOACH : BANBURY

By plane
BIRMINGHAM At 70.8km / 44 miles
By plane
COVENTRY At 53.6km / 33.31 miles
By plane
OXFORD KIDLINGTON At 45.11km / 28.03 miles
By train
BANBURY At 0.3km / 0.19 miles
By train
COVENTRY At 53.6km / 33.31 miles

GPS :52.060968, -1.340323

Our accommodation(s)

The hotel's 69 bedrooms offer guests a range of accommodation options including privilege rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as hair dryer and WiFi (charged). All bedrooms are in line with 3-star standards but some come with some of the original features of this 17th century building and breathtaking garden views.

Classic double

Max. number of persons: 2
Area: From 16 m² / 172 sq ft
Views: Garden View, City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron
Direct dial telephone

Executive Room - Double or Twin

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: Garden View, City View *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Iron(...)

Classic Single room

Max. number of persons: 1
Area: From 7 m² / 75 sq ft
Views: City View, Garden View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron
Direct dial telephone

Classic twin room

Max. number of persons: 2
Area: From 20 m² / 215 sq ft
Views: City View, Garden View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron
Direct dial telephone

Rooms

Our restaurants and bars

SWIFT

Type of cuisine: International

Overlooking the gardens, Whately Hall's Swift restaurant provides the perfect setting for any dining experience. Oak panelling; closed fireplace; iron chandeliers all work towards creating the most charming atmosphere in this 17th century hotel.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

HORNTON BAR

Open fireplace, lead-lighting & oak panelled walls give the bar a rustic feel. Relax in the comfortable lounges & armchairs while enjoying something delicious from our snack/bar menu. It also provides the perfect hideaway to enjoy a quiet drink!

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 104 m²
Maximum capacity: 120 people
Maximum banquet capacity: 70 people

Find out more

Not very impressed at all

Holly A. Couples - 24/10/2020 Confirmed reviews ALL

Old windows that didn’t shut, old bathroom , no heating so provided oil heater , no smart tv , hair in the drawers from previous people that ha d stayed.... we had dinner and left . We didn’t even stay at the hotel

Well located

Mark D. Couples - 23/10/2020 Confirmed reviews ALL

Check in swift and polite , parking free and staff helpful

A lovely building full of history

Sharon M. Friends - 20/10/2020 Confirmed reviews ALL

Friendly staff especially Rev who looked after us superbly in the restaurant. Very quiet given the current times but that just made us feel safer & staff clearly grateful to be able to accommodate us.

Dear S/S M./Horsfall, We very much appreciate your comments regarding your stay at the Mercure Banbury Whately Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Dunn Hotel Manager

Good location

Jayne W. Couples - 20/10/2020 Confirmed reviews ALL

The first night was not at all comfortable and got hardly any sleep. Constant banging/knocking from the radiator that wasn't even working! The toilet would flush for ages after use & took a long time to refill. The tv kept glitching & you could hear clearly word for word the tv that was on in the room below us. Fortunately we spoke to the receptionist the next morning who kindly moved us to a nicer room

Dear Jayne W., Thank you for taking the time to tell us about your experience at the Mercure Banbury Whately Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and i'm pleased that my team were able to accommodate you in an alternative room once following the highlighted issues raised. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ben Dunn Hotel Manager

Good location, excellent breakfast

Andy A. Solo - 20/10/2020 Confirmed reviews ALL

The Hotel is beautiful, centrally located in Banbury and with good parking. The rooms though are a little tired now and could do with some redecoration. The services were all good though!

Dear Andrew A., We very much appreciate your comments regarding your stay at the Mercure Banbury Whately Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Dunn Hotel Manager

Pleasant stay

Fran Couples - 18/10/2020 Confirmed reviews ALL

A 3 night stay at in an executive double, did not have breakfast.

Dear Francesca T., We very much appreciate your comments regarding your stay at the Mercure Banbury Whately Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Dunn Hotel Manager

Enjoyable short break

Simon Couples - 18/10/2020 Confirmed reviews ALL

We enjoyed the location of the hotel, on site parking was good, the room and en-suite were fine, cooked breakfast served to the table very nice.

Dear Simon N., We very much appreciate your comments regarding your stay at the Mercure Banbury Whately Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Dunn Hotel Manager

Fantastic location

Tina E. Couples - 18/10/2020 Confirmed reviews ALL

Beautiful hotel with lovely character - we particularly enjoyed the full English breakfast in the wood panelled restaurant overlooking the gorgeous gardens. We recommend using the elegant original staircase rather than the staircase in the newer wing, as this is very tired.

Dear Tina E., We very much appreciate your comments regarding your stay at the Mercure Banbury Whately Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Dunn Hotel Manager

Nice hotel, needs polishing to be an excellent hotel

S. Families - 17/10/2020 Confirmed reviews ALL

It was very nice and a had a good time but there were just small little things that could of made it even better. The room was so hot so we didn’t sleep. Everything looked shabby and needed a bit of TLC. The staff also looked like they needed a bit more guidance of how to provide excellent customer service instead of ok-ish. We didn’t get told anything when we were there: what time breakfast is open until, when it shuts, when food stops for dinner etc, what time check out was, what time check in was allowed, it is just a lot of small things that could just things to be so much better and a better standard of hotel that costs nothing just being more on it. They also said they were going to do something special for my mums bday when I emailed before arrival and there wasn’t anything.

Dear Angharad S., Thank you for taking the time to tell us about your experience at the Mercure Banbury Whately Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ben Dunn Hotel Manager

Pleasent stay

Sholto Solo - 13/10/2020 Confirmed reviews ALL

I only really visited to use the bath since I don't have one at home and enjoy the quiet, because I live next to a busy road. The hotel was nice enough, rooms a little dated. On the second night some buffoon left the news blasting until 2am until I pounded on his door, it's kind of annoying that in a basically empty hotel they didn't think to spread people out more. Overall for the price of the room I was happy with the stay, save the idiot watching news 24 the room was very quiet which was nice.

Dear Sholto D., We very much appreciate your comments regarding your stay at the Mercure Banbury Whately Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Dunn Hotel Manager

Awesome Stay

Shale M. Business - 11/10/2020 Confirmed reviews ALL

I truly enjoyed my stay due the commitment and Catering to our every need , Ebony Cruickshank stepped up with professionalisms and can do attitude which attributes to the success of this establishment, had a great stay, thank you.

Dear Shale Sebastian M., We very much appreciate your comments regarding your stay at the Mercure Banbury Whately Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, in particularly Ebony. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Dunn Hotel Manager

Well located Hotel

Mr R. S. Couples - 09/10/2020 Confirmed reviews ALL

WE enjoyed a very pleasant stay and found the staff most accommodating throughout

Dear Ronald S., We very much appreciate your comments regarding your stay at the Mercure Banbury Whately Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Dunn Hotel Manager

Excellent stay

Kerry P. Couples - 04/10/2020 Confirmed reviews ALL

Upgrade to suite very nice. Staff very helpful and courteous. Lovely room excellent location. Good availability of sanitiser clear Covid rules. Excellent service from front desk. Excellent value for money. Will return soon.

Dear kerry P., We very much appreciate your comments regarding your stay at the Mercure Banbury Whately Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Dunn Hotel Manager

Another superb stay

Colin H. Couples - 01/10/2020 Confirmed reviews ALL

As always, the friendliness and professionalism of the staff has made another stay at Whately Hall Hotel another stay to remember

Dear Colin H., We very much appreciate your comments regarding your stay at the Mercure Banbury Whately Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Dunn Hotel Manager

Well located

Pauline M. Couples - 30/09/2020 Confirmed reviews ALL

Building was beautifull.rom was very roomy warm and comfortable very peacefull

Dear Pauline m., We very much appreciate your comments regarding your stay at the Mercure Banbury Whately Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Dunn Hotel Manager

Poor effort

J D. Solo - 29/09/2020 Confirmed reviews ALL

The receptionist and breakfast waitress were friendly and helpful. The room I was in might as well have been in with next door as I heard every sound. The savouries in the afternoon tea were fine, the scone and cakes were horrible. Unedible. What they did to the scone I don't know. It was like a rusk. It had been halved. Hard top and bottom and a softer bit in the middle. It had to be seen. I think that the kitchen had tried to warm it up. Probably out of the freezer. It, and two of the cakes went in the bin and the others had a bite then left. Shocking. Strawberries were nice though. The menu for breakfast was described as grilled.. No it wasn't. The bacon was cooked in the oven and not even cooked properly. Flaccid fat is not attractive. I think that the sausage could have been from the day before. Grilled mushrooms? I don't think so. I can cope with shabby hotels, in fact I quite like them so that wasn't a problem. I would stay again but I would be very careful what I ordered to eat.

Dear Janet D., Thank you for taking the time to tell us about your experience at the Mercure Banbury Whately Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ben Dunn Hotel Manager

Good Stay

Phil S. Couples - 29/09/2020 Confirmed reviews ALL

Hotel was quiet and nicely located.

Dear Philip S., We very much appreciate your comments regarding your stay at the Mercure Banbury Whately Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Dunn Hotel Manager

Done the job!

Amy B. Families - 28/09/2020 Confirmed reviews ALL

We booked this hotel via the offer on Wowcher as a stop over for an early start at Bicester Village. Bed was comfortable and the dinner & breakfast was good. Staff were really polite and helpful and we felt safe with the safety measures in place.

Dear Amy B., We very much appreciate your comments regarding your stay at the Mercure Banbury Whately Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Dunn Hotel Manager

Good location

Ian Couples - 25/09/2020 Confirmed reviews ALL

Very friendly staff, comfortable room and good value. Location ideal for exploring the town

Dear Ian P., We very much appreciate your comments regarding your stay at the Mercure Banbury Whately Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Dunn Hotel Manager

Great stay, felt safe

Nick Business - 23/09/2020 Confirmed reviews ALL

Was welcomed with smiley 'eyes', given a good description of what was going on and all the safety and hygiene measures were in place

Dear Nicholas C., We very much appreciate your comments regarding your stay at the Mercure Banbury Whately Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Dunn Hotel Manager

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