Customer review rating 4.4/5 6,690 reviews
ALLSAFE approved hotel
An ALLSAFE Clifton Environmental certified hotel.
Central location with plenty of nearby transport links
Short distance from the Cotswolds
Wedding facilities capable of accommodating 120 guests A majestic space for stylish events
Grade 2 Listed English Heritage Building
Check-in from 14h00
Check out up to 12h00
The elegance of the 84 guest rooms pay homage to the hotel's majestic heritage whilst embracing contemporary comforts. There are three spendid room types offered to cater for each and every individual need.
CLASSIC ROOM, 1 QUEEN SIZE BED
SUPERIOR ROOM, 1 Queen Size Bed
SUPERIOR ROOM, 1 QUEEN SIZE BED with City View
DELUXE ROOM, 1 King Size Bed
DELUXE ROOM, 1 KING SIZE BED with City View
EXECUTIVE ROOM, 1 KING SIZE BED
Number of meeting rooms: 1
Maximum size: 145 m²
Maximum capacity: 120 people
Maximum banquet capacity: 100 people
100% genuine reviews from our guestsFind out more
Beautiful Hotel in a well located area
Mark Couples - 14/06/2021 Confirmed reviews ALL
The only fault I could raise is the fact that the air conditioning did not work in our room (218), with the yellow light continually flashing. This meant that we had to open the windows, which in-turn meant disturbances from traffic noise. I’m sure that if we had contacted reception someone would have taken a look at it, but we didn’t get back until after 9pm and were tired. If not for this I would have certainly rated as a 10 as everything else was perfect.
Nigel J. M. Business - 14/06/2021 Confirmed reviews ALL
Rv Couples - 13/06/2021 Confirmed reviews ALL
We have stayed a number of times and are always impressed with the standard of service and welcoming - professional yet friendly and personal. Our favourite hotel
Good stay in central location.
Daphne E. Friends - 13/06/2021 Confirmed reviews ALL
Staff friendly and efficient, good food served in a lovely room.......BUT THE BACKGROUND MUSIC WAS A DREADFUL CATAWAULING THAT WAS INTRUSIVE, PERSISTENT AND MOST ANNOYING, IT WAS MENTIONED AT RECEPTION AND WE WERE TOLD THAT THEY LIKED UT. SHOULD IT NOT BE FOR CUSTOMER'S PLEASURE. I HAVE NEVER EXPERIENCED ?MUSIC? LIKE IT BEFORE.....sorry.
Jane B. Couples - 11/06/2021 Confirmed reviews ALL
Our whole experience was delightful and we thoroughly enjoyed our stay. Staff are welcoming and friendly. The hotel is spotlessly clean. The location is ideal for local restaurants and navigating around town. We had a very pleasant, comfortable stay. I do have one criticism however. We booked a dinner, bed and breakfast package. The dinner menu is good but there was not much choice on the menu in regard to what was included in the dinner package. We don’t mind paying supplements but a couple on the menu seemed excessive, £12 for the Dover Sole and I believe it was £15 for a Steak, I am also at a loss as to why there is a £3 supplement for Chicken Kiev. The hotel also has its own car park. A wonderful hotel and perfect for visiting Cheltenham.
Our most recent 20 reviews
In partnership with TripAdvisor