Queens Hotel Cheltenham - MGallery 4 stars

Fantastic, already made a booking for later in the year.

Perfect location for the shops cafes and restaurants

First stay at this Hotel since the re-opening after Covid lockdowns .... everything was great in the end, but a few hiccups to start with! Check-in room had to be slightly re-configured as we booked for a twin room, but was made up to a double. Sharing with my disabled mother and asked for two bath mats for the large shower, but only one was made available to us, so I improvised and made wet a towel bath mat so that she wouldn't slip and fall!! Room Service breakfast was good, although I ordered English Breakfast Tea but no milk was supplied? After not a good start with the Reception staff, we did have a lovely meal in the Hotel restaurant (Victoria's) the food was of a good standard and the Waiting Staff were excellent xx The second day of our stay was for our Daughter's Micro Wedding (11 guests in total) The Regency Suite, although large suited very well and the room was decorated beautifully ... again, maybe due to unexperienced event organiser, the Cake Stand was tarnished but could be slightly disguised by the covering with the white table linen provided. Overall we all had a fabulous time and would certainly stay here again xx

As always from the moment you walk in you are looked after and service and room makes me feel great. Fully rested. Location is excellent to explore Cheltenham town centre.

All good hotel lovely

A lovely welcome & fab location. Breakfast good

Lovely stay . Most comfortable bed , lovely cool air conditioned room , excellent breakfast and exceptional customer service .

Friendly staff beautiful hotel

OK stay overall but disappointing that Terrace area was not open for drinks on a hot summer day and that the Gold Cup bar was closed already at 10.30 PM on a Saturday evening - not what I’d expect from a 5 * facility. Also a Bellini ordered for my wife had no fizz, sent for a replacement which was also flat. Air conditioning in Room was also in efficient and did not cool the room.

Staff were very helpful. Hotel and room very clean. Bookings in restaurant easy to arrange.

We have always enjoyed our stays at the Queens , My husband has limited mobility so my family had booked dinner in the summer garden on Friday ....so disappointed to be told on the day that the garden had been closed. Sadly when we asked if we could sit outside with drinks during the warm and sunny weekend we were told that the garden was ‘ out of bounds’ - this did impact on the overall satisfaction of our stay however we shall be back in August and hope for an improvement

As always a welcome comfortable stay.The hotel and staff are all fantastic will always return

We had a lovely time, in difficult times. The staff were out off this world, made our stay even better. Christmas dinner was one off the best we have ever had. Lovely hotel and excellent staff. Thank you everyone

Wife and I stayed here for couple nights to celebrate Christmas break. It was nothing short of amazing experience. All the things you would expect from your hotel. The front desk staff, the room, cleanliness, restaurant food - everything was at par with expectations.

We had a wonderful stay at the queens hotel last weekend. We received excellent service from check in to check out. The reception staff were efficient and friendly. A special mention should go to the bar man, we didn’t catch his name but he did a fantastic job in looking after us dispite numerous room service orders. We wouldn’t hesitate to recommend end the hotel to friends and will be back in the near future.