Customer review rating 4.4/5 6,616 reviews
ALLSAFE approved hotel
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An ALLSAFE Clifton Environmental certified hotel.
Central location with plenty of nearby transport links
Short distance from the Cotswolds
Wedding facilities capable of accommodating 120 guests A majestic space for stylish events
Grade 2 Listed English Heritage Building
Check-in from 14h00
Check out up to 12h00
Paying
The Promenade
GL50 1NN
cheltenham
united kingdom
Check-in from 14h00
Check out up to 12h00
BIRMINGHAM At 82.7km / 51.39 miles
BRISTOL At 68.1km / 42.32 miles
GLOUCESTER At 6.3km / 3.91 miles
OXFORD At 69km / 43 miles
CHELTENHAM At 0.8km / 0.5 miles
GPS :51.896437, -2.07986
The elegance of the 84 guest rooms pay homage to the hotel's majestic heritage whilst embracing contemporary comforts. There are three spendid room types offered to cater for each and every individual need.
Number of meeting rooms: 1
Maximum size: 145 m²
Maximum capacity: 120 people
Maximum banquet capacity: 100 people
100% genuine reviews from our guests
Find out moreExceptional
Bhuvanvir M. Couples - 29/12/2020 Confirmed reviews ALL
Wife and I stayed here for couple nights to celebrate Christmas break. It was nothing short of an amazing experience. All the things you would expect from your hotel. The front desk staff, the room, cleanliness, restaurant food - everything was at par with our expectations. Thank you very much to the front desk, bar and restaurant teams. Much appreciated.
Excellent staff
Liz Business - 29/12/2020 Confirmed reviews ALL
Really enjoyed my stay , staff were really helpful and welcoming, the hotel is beautifully decorated , in the perfect position and the room was large and comfortable .
Christmas Break
carcherob 29/12/2020 TripAdvisor review
We had a lovely time, in difficult times. The staff were out off this world, made our stay even better. Christmas dinner was one off the best we have ever had. Lovely hotel and excellent staff. Thank you everyone
Lovely weekend
Wayne A. Families - 28/12/2020 Confirmed reviews ALL
Hotel be great when all work completed
Classic hotel in good location for visiting Cheltenham
Jayne Couples - 27/12/2020 Confirmed reviews ALL
We spent Christmas Eve as our plans had suddenly changed due to the restrictions. The reception staff were lovely and very friendly. We were offered two free drinks in the lounge bar. This turned out to be a bit frustrating as we had to order some bar snacks in order to have the “free” drinks and it cost us £11! Comfortable bed and spacious bedroom. Such a shame the entire building was covered in sheeting and scaffolding and you could not see any of the stunning Georgian facade.
Our most recent 20 reviews
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