Mercure Sheffield St Paul's Hotel & Spa

Stayed in this hotel for a business trip and cannot find anything that is missing or out of place. Good welcome with clear directions to your room and breakfast. Rooms are nice with good beds, the best shower ever in a hotel, airconditioning, fridge in the room and really good soundproofing. I stayed in room 111 and with the Christmas market underneath my window the room is really quiet. On my arrival day the shampoo dispenser was almost empty and had a towel with brown stains on it. Reported it reception and they actions immediately. Cannot say anything else they: good job everyone!

I attended the spa today, 2nd December 2022 and left within the hour. First I’d like to point out that staff were helpful, friendly and polite… and that’s about where the good points end. The spa itself was rather run down. The steam room was freezing cold, the aesthetics of the spa were undesirable (holes in walls, damp stains on ceilings, old furniture, toilets in changing rooms didn’t flush properly) and the general feel was more leisure centre than spa. I had a facial and honestly, it was rubbish. The treatment room was freezing cold, the therapist too was like an ice cube when she was touching my décolletage and face. The facial itself felt like I was having a damp dish rag swished across my face with lukewarm water. Drink on arrival was from a vending machine that tasted like rocket fuel. I arrived at 9:17am and left at just before 10:30am. Avoid this spa.

group of 6 stayed at the weekend, great time in Sheffield and a nice stay at the hotel

Good sized rooms but need a bit of modernisation .

It was perfect, many thanks to all the lovely staff.