Woughton House - MGallery 4 stars

Mostly pleasant, sometimes delightful. On last day, intrusive noise from hearing system spoiled sleep and stay.

We had issues during our stay with room noise and poor food.

This is my third visit here and each time I have managed to have the same room, which I love. The bed is so comfy and I love the big bathroom with a window. Food is great too and staff always friendly and helpful.

The restaurant food was as good as always, but the service was very slow and a bit disorganised (e.g order was not taken for 30 mins on 2 nights due to set menu not being available; very long gaps between courses.). Non -resident guests were also complaining. Rooms generally satisfactory, but in-room information poor (e.g. no hotel telephone number, or notepad; no information on the complimentary water or other minibar contents; bathroom needs a magnifying mirror; bedside lamp broken). The ordered newspaper was delivered on just one of three days. This hotel was better organized when it operated under the Mercure brand.

I am a frequent guest at the Woughton House Hotel and cannot speak more highly of the team there, who always go out of their way to make my stays enjoyable.

Fantastic service! Beautiful rooms and the bed was the comfiest bed I’ve ever slept in! Thank you, I will definitely be returning!

Average. Check in took a while and not particularly welcoming. Restaurant manager slamming empty glasses on bar and reprimanding bar staff in front of guests (me) not very professional. Room much to hot and no air conditioning. Nice hotel though.

Great event as always, helpful and pleasant staff, very comfortable room

this is my home-from-home and I love staying here

Great service. Helpful staff. Delightful environment. Good food.

Booking was hard going, 25 minutes to book one room. Then spoke to hotel eventually receptionist who I felt was curt. When you have a partner with a disability you want to know the odd thing ie ground floor room or lift to 1st floor etc., and I wished to talk about an upgrade the answer I got was "talk about upgrade when you get here" - end of conversation. I must admit after the booking scenario and the telephone call I made, we did have reservations about the booking and did wonder about cancelling. Once we got to the hotel the experience was brilliant, staff could not have been more helpful. Nothing was too much of a problem. Ate in the restaurant both evenings a delightful staff, food excellent. I don't remember (your older) senior waitress' name but she is a credit to your company in her knowledge of the area and overall "friendliness" and making you feel at home. Her comments on not needing a steak knife for our steaks was spot on the food as I have said was truly excellent. On a negative we did find our room especially by the window rather on the chilly side. The room was very pleasant and the doorways were great as wheelchair was able to got into the room.

Second time staying here for our family of five. It's a truly hidden gem, a five star hotel, comfortable, clean, beautifully decorated, lovely staff (even in the 'dead' period between Xmas and NYE they are cheerful, helpful and friendly). Live staying here, you do your best to accommodate us in great interconnecting rooms, fluffy towels, dressing gowns, breakfast, all for less that the generic chain-hotels in centre of MK. This hotel is perfect. Thank you x

Was a bit unsure at first but once there I loved it, it was quiet, clean and staff was nice and courteous. The hotel looks and feels typically like an old house (which it is) giving a homey feeling. The unusual different kind of fragrance all over the hotel reminded me of my childhood :) vast free parking and good breakfast. On Sunday, the young lady at the restaurant was on her own for a while, so there was a wait for coffee, pastries and hashbrowns were not refilled, the breakfast experience was better on Saturday. Loved the freshness of the pastries and the coffee served. Overall we had a great stay and can only recommend the hotel.

Your staff are excellent, always a pleasant greeting from front of house, office and cleaning. Your food was lovely with personable service. The setting is memorable and the design of the house excellent, pleasing decor and welcoming spots to sit and enjoy. We enjoyed meeting Lawrence who seemed at ease even though he had only recently joined your staff. Donald was helpful at the bar, we enjoyed our conversation with him and my wife thoroughly enjoyed practicing her Italian with Antonio! What a memorable stay.

A charming house with relaxed feel, staff helpful and friendly. Our room was a privilege room and apart from the safe not working was very good, housekeeping was excellent. Little bit chaotic for the Christmas Eve meal and a bit disappointing for Boxing Day meal. Christmas Day saw competent staff and didn’t disappoint, very good. The house is in an oasis of calm just the thing to get away from it all with plenty of walks .