Woughton House - MGallery 4 stars

Excellent service quality overall. Despite some reservations from my members about holding our annual event in Milton Keynes (last year we were at Valparaiso, Chile), on Sunday morning they all remarked about what a lovely and appropriate venue Woughton House had been. The setting is excellent and the building frontage impressive, but the way that Housekeeping maintain the cleanliness of the public rooms and, in particular, the bedrooms is beyond reproach. I did have a minor problem in my room, but the maintenance man arrived within five minutes of me reporting it - tremendous service. Charlie was truly professional with her counsel and responses to my questions throughout the planning of my event; likewise Priyanka was first class in securing my accommodation requirements for the weekend. The dinner was beautifully prepared and presented as well as being absolutely delicious; the Chef de Cuisine can be rightly proud of his team. Antonio, Ganesh and their team ensured that the table looked wonderful when we arrived for dinner, their courteous and friendly service made the evening go very smoothly. Throughout the weekend Reception staff provided helpful, courteous and engaging service. So often these days hotel receptions can be dull and lifeless, but Natasha, Charlotte and all of the others I spoke with were simply delightful and made me feel almost part of the family.

Good service, good food, nice room although a little warm. Could not fault it

Lovely house, location and service

We loved our room and the very stylish soft furnishings. We slept very well The staff were very friendly especially Lawrence on reception. Breakfast however, was a bit of a shambles. There were no plates, bowls, orange juice or bread when we entered. Beans were congealed in the bottom of the pan and the on ladle, not at all appetising. Consequently we didn’t eat much. We mentioned it on checkout and we weren’t charged, rightly so, but we would have preferred a decent breakfast before our drive home. That said, we would stay here again. Difficulties happen, but it’s how they are dealt with that matters. This was handled well so we were left with a good impression.

Good food but expensive

Hotel tired both suite and common parts cracked sink, one radiator not working, shower over bath leaking Disappointing breakfast. On return I checked our credit card statement to find we were charged FULL payment plus £105.00 on the day we arrived, we were then charged correct amount on departure. I phoned the hotel today to be advised this is company policy and monies would be refunded in 5 days, it would have been appreciated to have been told this on arrival.

Upon arrival the receptionship made you very welcome. The rooms are well designed with a large en-suite, a comfortable bed plus all the amenities. As a welcome in the room were some petit fours which were delicious. The hotel has a bar and a restaurant with all the staff making you welcome. The breakfasts was excellent with all types available.

A lovely hotel. Helpful staff. Excellent food. Beautiful setting. Comfiest bed ever!

I stay here often as family live in village. Very comfortable and friendly. Beds incredibly comfortable. Only trouble this time shower water was cool. Also WiFi didn’t reach our room

Lovely hotel in beautiful setting. Close to the Grand Canal with plenty of local walks. The room was very comfortable, evening meal and breakfast were delicious. The hotel appeared quiet but that was probably due to the current issues we are having with the virus. The staff were very attentive and polite and I would highly recommend this hotel.

Rooms ok. Dirty plate left outside from previous occupant. Makes you wonder how clean rooms are. Restaurant ok. Food good. Service very very slow. Breakfast ok but raff nor very welcoming

Room was beautiful. Location great. Great nights sleep. The service was poor however - very well intentioned colleagues but lack of management or too few means that service was disjointed and poor - long delays, missing products from orders etc. Shame, if this were resolved it would be a great stay.

This was a birthday gift for me and it was magical. The room was lovely with a HUGE comfortable bed with lovely fresh bedlinen. The shower was fantastic. The breafkast was delicious and the hotel had catered for every taste. The staff were efficient and friendly. The Reception had a jar of licorice all sorts for the guests - the freshest I have ever tasted. Such a great visit. I imagine that the area surrounding the hotel would be beautiful in spring and summer. We were visiting in February!

Family wedding, there were issues trying to book the room originally due to the booking system very frustrating

Attentive staff, good food and comfortable accommodation. Only problem was no lift in the hotel.