Woughton House - MGallery 4 stars

Great service. Helpful staff. Delightful environment. Good food.

Booking was hard going, 25 minutes to book one room. Then spoke to hotel eventually receptionist who I felt was curt. When you have a partner with a disability you want to know the odd thing ie ground floor room or lift to 1st floor etc., and I wished to talk about an upgrade the answer I got was "talk about upgrade when you get here" - end of conversation. I must admit after the booking scenario and the telephone call I made, we did have reservations about the booking and did wonder about cancelling. Once we got to the hotel the experience was brilliant, staff could not have been more helpful. Nothing was too much of a problem. Ate in the restaurant both evenings a delightful staff, food excellent. I don't remember (your older) senior waitress' name but she is a credit to your company in her knowledge of the area and overall "friendliness" and making you feel at home. Her comments on not needing a steak knife for our steaks was spot on the food as I have said was truly excellent. On a negative we did find our room especially by the window rather on the chilly side. The room was very pleasant and the doorways were great as wheelchair was able to got into the room.

Second time staying here for our family of five. It's a truly hidden gem, a five star hotel, comfortable, clean, beautifully decorated, lovely staff (even in the 'dead' period between Xmas and NYE they are cheerful, helpful and friendly). Live staying here, you do your best to accommodate us in great interconnecting rooms, fluffy towels, dressing gowns, breakfast, all for less that the generic chain-hotels in centre of MK. This hotel is perfect. Thank you x

Was a bit unsure at first but once there I loved it, it was quiet, clean and staff was nice and courteous. The hotel looks and feels typically like an old house (which it is) giving a homey feeling. The unusual different kind of fragrance all over the hotel reminded me of my childhood :) vast free parking and good breakfast. On Sunday, the young lady at the restaurant was on her own for a while, so there was a wait for coffee, pastries and hashbrowns were not refilled, the breakfast experience was better on Saturday. Loved the freshness of the pastries and the coffee served. Overall we had a great stay and can only recommend the hotel.

Your staff are excellent, always a pleasant greeting from front of house, office and cleaning. Your food was lovely with personable service. The setting is memorable and the design of the house excellent, pleasing decor and welcoming spots to sit and enjoy. We enjoyed meeting Lawrence who seemed at ease even though he had only recently joined your staff. Donald was helpful at the bar, we enjoyed our conversation with him and my wife thoroughly enjoyed practicing her Italian with Antonio! What a memorable stay.

A charming house with relaxed feel, staff helpful and friendly. Our room was a privilege room and apart from the safe not working was very good, housekeeping was excellent. Little bit chaotic for the Christmas Eve meal and a bit disappointing for Boxing Day meal. Christmas Day saw competent staff and didn’t disappoint, very good. The house is in an oasis of calm just the thing to get away from it all with plenty of walks .

Very clean and extremely comfortable. Friendly staff.

The hotel is a gem. The staff are excellent and very friendly. Will be back.

Usually really like staying at this venue, however I am still not having my Accor points added for my stays so I may now have to choose a different venue. There was a party at the venue on my last stay and this delayed the food arriving in the restaurant. Tables should not be allowed to be booked if there is a delay with food & drinks, which there were. Maybe next time warn customers of the delays or have enough staff to cope with the events. The food was good when it finally arrived.

The Food was excellent and the attention to detail was lovely little touches eg bag of fruit and nuts on the bedroom door so sweet. Would definitely recommend this package.

we all really enjoyed out stay at the hotel

From the receptionist to the general manager the lovely service is first class. The hotel is so very olde world in feeling... great. The food follows on .... Our room 102...do very nice I've put a photo of it on TripAdvisor. With my comments

good except pillows too hard.I had to use a cushion.staff very welcoming.service very good.nothing else to add to make up 200 characters.brussels sprouts also hard probably under cooked.qwertyuiopasdfghjklzxcvbnm

We stayed overnight on Christmas night, very helpful staff, our room was large, tastefully decorated and very clean

A great stay yet again ,good nights sleep on lovely feather pillows . Staff mainly new from our last stay but giving a good service . And what can one say about breakfast other than excellent . The only place for us to stay when visiting Milton Keynes area . Thank you