Woughton House - MGallery 4 stars

Lovely hotel bed amazing best nights sleep had for a long time. One problem shower was scalding hot thermostat broken so had to have a bath should have been checked

I was with work colleagues so we did not stay for dinner. Breakfast was great, which suggest dinner would have been equally good. I am a gold member and was given a nice free drinks voucher as part of my membership package. The barman had no idea what to do with the voucher and gave it back to me, charging me for the drink. The wifi in the bedroom was so weak as to be unusable> These two factors detrimentally affected the score.

Everything was fine apart from check-out. The receptionist was unhelpful and lacked the ability to appreciate things from the customer perspective.

I was booked in through are company booking agent as usual Concur (amex) for the Monday night. I decided to stay an additional night on the Sunday night which I tried to do direct with your reception, after being passed around and put through to 3 different people and what seemed like 3 different countries I eventually got booked in. Upon arrival I was put in the Gallery section... nothing like all the other times I had stayed with you, the rooms were very small, paper thin walls I could hear both sides of a phone conversation from the next room. I was awoken at 4:00am by an electric blind opening. The bed was a Queen size with a single duvet on it that was in king size duvet cover. THE MOST UNCOMFORTABLE NIGHT I HAVE EVER HAD... I asked at 2 separate times to different people on reception if the rate that my company paid for the rooms had changed so I was always going to be staying in the Gallery they couldn't tell me. I need to know this as I will not be staying in the gallery again... I asked for my bed to be sorted out for the second night, it wasn't. I will be waiting to hear your response before I decide if to communicate this on Trip adviser and decide where I stay in future. ch…

Buono

Food was food, enjoyed the piano player, surroundings quaint and comfortable. Service was slow and communication between staff was lacking

I really enjoy staying at this Hotel, the atmosphere makes you feel at home. Just last time there were some Problems with the booking System that's why I couldn't stay there the first night of my two nights stay. finding that out after a Long day of travel was not such a nice experience.

good staff comfortable room décor good food good

I have stayed at this hotel a few times now and always come back for its location, food and overall experience. Sadly on this occasion I felt it was a big let down. The water in the fridge had been opened before our arrival (the seal on the bottle was broken) when asking for a replacement I was told by reception that she didn’t have any and I could help myself to the water in the lobby. Breakfast was a massive let down as previously the menu and buffer choice was huge, on this occasion there was no choice but the scarce amount of food on the buffet. There were no plates and only scrambled egg and beans as an option. When the waitress said she would go to the kitchen and ask for vegetarian sausages we were a little optimistic for her to come back and tell us that they had run out! A big let down and expensive sadly we shall no longer return.

Had a lovely time, staff were great- helpful and friendly. Local to Bletchley park, food was great, ran out of ale which upset hubby but the bed was super comfy and the rest more than made up for it.

It’s my second time here travelling alone. I had the same room which is in the main building and it has the comfiest of beds and a great bathroom with a window. Morning view of cows close by in the field. Are in the restaurant on the first night and it was quite good but the dessert was tiny with 1/2 pear and about a teaspoon of ice cream and a bit of crumble after quite a long wait. Breakfast is now a buffet rather than ordering from a menu for the hot plate. This has reduced the choice but I could get vegi options made. There was no cheese or cold meats either which is unusual as most hotels have them. But, the Bircher muesli and smoothies are great. Staff are friendly and helpful. The fridge in the room should be great but mine was not working. I did inform them when I left. I do really like the hotel and the most comfortable of beds and I will stay again. I already have 2 more bookings. I don’t think I would use the restaurant again though.

The room was well appointed. The staff were helpful and friendly. For some reason you ran out of red wine and some beers. It took over 20 minutes for the sweet course to arrive at dinner. That being said, the staff did advise me of the delays and the lack of alcohol and were apologetic. Overall I enjoyed my stay.

The room was good, the service and friendly staff made the stay enjoyable. However, we encountered poor service when we asked for drinks at the bar on arrival. The service on that occasion was surprisingly slow. We were told that there was no Chardonnay wine in the hotel when my wife ordered a glass. We accepted an alternative. I asked for a glass of whiskey on ice but received no ice. Finally I signed for the drinks to be charged to the room. As I was tired and didn’t have my reading glasses on me I signed but later discovered I had been charged for a bottle not a glass! When I challenged this on checkout I was told that as I had signed for the drinks I could not be refunded the difference between a glass and a bottle of wine. That I would have to bear the loss. This would seem to me to be an poor response to a genuine mistake for the reason outlined above.

It was nice and homely the staff were all friendly and accommodating. Breakfast excellent. A port and brandy was 18 gbp which I thought was dead.

Never slept in such an amazing bed.