Customer review rating 4.2/5 11,328 reviews
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Central location, nearby the Cathedral and Bedford Square
Leisure facilities including swimming pool, sauna & jacuzzi
Close proximity to popular Princesshay Shopping District
The Gate House restaurant features locally-sourced dishes
Ideal destination for weddings and private functions
Check-in from 14h00
Check out up to 12h00
Paying
Southernhay East
EX1 1QF exeter
united kingdom
Check-in from 14h00
Check out up to 12h00
The hotel's 156 bedrooms offer guests a range of accommodation options including classic, privilege, suite, interconnecting and 7 accessible rooms. All bedrooms are non-smoking and have WIFI access, room service & flat-screen TV. Every bedroom is in line with 4-star standards but our rooms also offer particularly inspiring views over the city, including Exeter Cathedral, historic Southernhay and distant glimpses of the Devon countryside.
Number of meeting rooms: 9
Maximum size: 178 m²
Maximum capacity: 150 people
Maximum banquet capacity: 120 people
100% genuine reviews from our guests
Find out moreStaff were great
Mrs M. Business - 13/01/2021 Confirmed reviews ALL
The hotel was easy to find with parking right outside. The check in staff were lovely, very professional and helpful.
Good Stay
Romana Couples - 12/01/2021 Confirmed reviews ALL
Good Stay, Friendly Staff
Good stay despite restrictions
Mtc Couples - 05/01/2021 Confirmed reviews ALL
We booked an executive suite, the room was freezing when we arrived as the aircon/heating didn't work. But we were supplied with heaters which solved the problem. Not impressed by the receptionist when we checked in but all the other staff we encountered were excellent and we were well treated during our stay and the staff made every effort to provide a service despite government restrictions changing whist we were there. We have stayed here many times and like the hotel, service, food and location, though, perhaps understandably this year, some areas are looking a bit tired.
Very comfortable
E. Families - 05/01/2021 Confirmed reviews ALL
Hotel very quiet of course and a pity for staff and guests alike. Room was very comfortable and staff always courteous.
Comfortable hotel , polite staff but no prior warning of car park costs and no room service unsatisfactory.
Mrs. C. Families - 04/01/2021 Confirmed reviews ALL
Lovely hotel and location, however it would have been much better to have communicated the cost of the car park from the beginning rather than billing us at the end. It was also inconvenient to have to phone reception for more toilet paper and be told to come down to get it. Basic room service could still be supplied by leaving fresh tea/milk etc at room door each day. Also, asked if the final bill deducted the cost of room service while it's absent and told that no, prices still the same as before lockdown. Have emailed manager of hotel with above comments but received no reply. Woud have given at least a 9 score had we been contacted and had these issues rectified.
Our most recent 20 reviews
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