Mercure Exeter Southgate Hotel

Mercure Exeter Southgate Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 554 reviews

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Hotel extras

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Leisure facilities including swimming pool, sauna & jacuzzi

  • Onsite private parking.

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

ALLSAFE approved hotel

Hotel location

Mercure Exeter Southgate Hotel

Southernhay East
United Kingdom

GPS:50.720332, -3.528424

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms


We are currently serving a reduced menu in our bar area between the hours of 18.00-22.00. Our chef welcomes you in our Gate House Restaurant. Guests can enjoy contemporary British cuisine including locally sourced meat and fresh seafood.

Our accommodation(s)

The hotel's 156 bedrooms offer guests a range of accommodation options including classic, privilege, suite, interconnecting and 7 accessible rooms. All bedrooms are non-smoking and have WIFI access, room service & flat-screen TV. Every bedroom is in line with 4-star standards but our rooms also offer particularly inspiring views over the city, including Exeter Cathedral, historic Southernhay and distant glimpses of the Devon countryside.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  554 reviews

TripAdvisor Rating  4.0/5  2,968 reviews

Great location, attentive staff

TripAdvisor rating 4.0/5

Shelley80 Couples - TripAdvisor review

We stayed here two nights while touring a bigger area of Devon. We arrived early, and had lunch on their patio. Had a nice room and breakfast two mornings. Nice selection of food, nice staff, clean rooms. Unfortunately, the two elevators weren't working the first evening after we had gone to our room. Fixed the next day. Close to walk to the cathedral and nice places to eat. We would stay there again.

I was over charged!

Customer review rating 0.5/5

Kiri Families - Confirmed reviews ALL

I used my Accor points to pay for part of the cost of my stay, but on check out was charged the full amount. I have contacted Accor but to no avail. I have sent them all the relevant details but no response. They have instead sent multiple emails asking for feedback. So here it is. Thank you.

Nice hotel let down by cleanliness of corridor and room.

Customer review rating 3.5/5

Derek Families - Confirmed reviews ALL

Nice stay, lovely staff. Let down by cleanliness of corridor and room. Corridor carpet needed hoovering as appeared not to have been done for a while. Room was good size but once again dirty with lots dust evident on furniture and fittings. Bathroom had black mould in shower which could be dealt with. A good hoover and wipe round would have eliminated most of this.

Fantastic meal,

TripAdvisor rating 5.0/5

Kjanes77 Friends getaway - TripAdvisor review

Great hotel and spa, Had a fantastic meal in the restaurant tonight, we were very well looked after by Keaton and Harry despite it being very busy, will definitely recommend and hopefully return again,


TripAdvisor rating 5.0/5

jomC2615AY Friends getaway - TripAdvisor review

Lovely hotel and spa Meal in restaurant excellent Waiters Harry and Keaton exceptional above and beyond expectations despite it being a really busy evening. Would definitely recommend. Food was amazing. Sat in a quiet area which suited us. Not rushed in and out and kept up to date with our food orders. Room lovely clean comfortable and homely. Plenty of tea coffee etc

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Other web-users rate our hotel

  • 1,054 reviews 9/10 Location
  • 1,651 reviews 4.9/10 Room
  • 1,271 reviews 6.7/10 Service
  • 19 reviews 5.2/10 WiFi
  • 728 reviews 4.8/10 Comfort
  • 665 reviews 4.1/10 Cleanliness
  • 554 reviews 5.9/10 Breakfast
  • 483 reviews 5.9/10 Amenities

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