Mercure Exeter Southgate Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 928 reviews

Best price
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Mercure Exeter Southgate Hotel - Image 1
Mercure Exeter Southgate Hotel - Image 2
Mercure Exeter Southgate Hotel - Image 3
Mercure Exeter Southgate Hotel - Image 4
Southernhay East, EX1 1QF EXETER, United Kingdom

Description

Hotel extras

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Secure parking is available at a cost of 15GBP per day

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

Our accommodation(s)

Hotel location

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
United Kingdom

GPS:50.720332, -3.528424

Telephone
Fax +44 1392 413549

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Brasserie Bar

Join us at the Brasserie Bar for a delightful meal, serving from 11am to 9pm. Enjoy seasonal dishes made with fresh, local ingredients in a warm, welcoming atmosphere. Perfect for special occasions or a relaxed evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  928 reviews

TripAdvisor Rating  4.0/5  3,151 reviews

Certificate of excellence 2024

Disappointing hotel - staff lie and do not care

TripAdvisor rating 1.0/5

Lucy L TripAdvisor review

Overpriced - poor bar and charge extra for pool. On top of this - I left a t shirt in the room and whilst I rang them about this, 4 times - no one ever called back like they promised they would. Left feeling a member of staff clearly stole the t shirt (it was worth a lot of money). Will not go back.

Comfortable stay

Customer review rating 4.5/5

Rob Families - Confirmed reviews ALL

Easy and friendly check in followed by clean, comfortable stay

Excellent Hotel, Great Stay!!

TripAdvisor rating 5.0/5

DorasD008 Business - TripAdvisor review

Stayed here for a business meeting and was excellent from start to finish. The meeting rooms were great, well kitted out and comfortable. I had dinner in the evening and it was delicious I would highly recommend the whitebait as a starter. A shout out to the staff they were incredibly accommodating particularly Jon the front office a manager who helped with taxis and much more. All in all an excellent experience and a great hotel, I will definitely be back next time I’m in Exeter

Not a good experience!

Customer review rating 2.0/5

Anon Couples - Confirmed reviews ALL

We were disappointed. This was supposed to be a 4* hotel. We wanted some lunch when we arrived. Room service was available but it was going to cost an extra £5 to access it. So I had to carry my order myself to our room! We had booked a table for dinner, but when we arrived we found everyone sitting at tables around the bar area having a meal. The menu was very disappointing and was not what we expected of the Mercure Hotel. We understand this is the experience to be expected in the future - therefore we do not plan to stay again.

Great hotel

Customer review rating 5.0/5

Robert T. Couples - Confirmed reviews ALL

Been here quite a few times now. Excellent friendly staff, always willing to help. Great location

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Other web-users rate our hotel

  • 972 reviews 9.2/10 Location
  • 1,439 reviews 5.9/10 Room
  • 1,278 reviews 8.2/10 Service
  • 17 reviews 7.7/10 WiFi
  • 605 reviews 5.6/10 Comfort
  • 512 reviews 6.3/10 Cleanliness
  • 497 reviews 6.9/10 Breakfast
  • 406 reviews 5.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.