Mercure Exeter Southgate Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 529 reviews

Best price
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Mercure Exeter Southgate Hotel - Image 1
Mercure Exeter Southgate Hotel - Image 2
Mercure Exeter Southgate Hotel - Image 3
Mercure Exeter Southgate Hotel - Image 4
Southernhay East, EX1 1QF EXETER, United Kingdom

Description

Hotel extras

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Secure parking is available at a cost of 16GBP per day

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

Our accommodation(s)

Hotel location

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
United Kingdom

GPS:50.720332, -3.528424

Telephone
Fax +44 1392 413549

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Brasserie Bar

Join us at the Brasserie Bar for a delightful meal, serving from 11am to 9pm. Enjoy seasonal dishes made with fresh, local ingredients in a warm, welcoming atmosphere. Perfect for special occasions or a relaxed evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  529 reviews

TripAdvisor Rating  3.8/5  3,225 reviews

Certificate of excellence 2024

Our favourite place to stay in Exeter

TripAdvisor rating 5.0/5

seangostage Couples - TripAdvisor review

This is our third visit to this wonderful hotel this year and they continue to raise the bar every time. Lucy, the front of house staff member went that extra mile with a nice welcoming gift for our pup, Lola. The rest of the staff from management (Peter, Simon and John) to the bedroom staff has made this venue our favourite place to stay when we visit Exeter. I can’t recommend this place enough

Disabled Guest

TripAdvisor rating 4.0/5

Wendy C TripAdvisor review

We had an accessible room as my husband uses a wheelchair, unfortunately there were no twin rooms so i had to sleep on the floor with a number of duvets as a mattress which was ok but may i suggest you use zip & link beds in these rooms so they can be easily changed to singles, my husband has Parkinsons so is a little fidgety in bed. Also it would help if the beds were lower so disabled guests would find it easier to get into bed as in my husbands case. Would be helpful if the bedroom doors could have a catch to keep them open, difficult to push a wheelchair & hold the door open at the same time. I must thank Page for all her help & kindly issuing me a swimming pool pass, this was free to use on the previous occasions we have stayed at the Southgate. Wendy

Planned visit .

TripAdvisor rating 4.0/5

Nomad67336649494 Friends getaway - TripAdvisor review

Wanted to say a big thankyou to Mary for our stay. We had to move hotels due to Sister hotel overbooked. It was a special stay for me and my friend. Thank you also to Paige for being understanding on Reception. Lovely hotel and would recommend staying here.

Customer review rating 4.5/5

Caroline L. Couples - Confirmed reviews ALL

Good stay as usual, helpful sta

Dear Caroline, thank you for your review. We are thrilled to hear that you have enjoyed your most recent stay with us. We hope to welcome you back very soon!

Consistently Excellent – Thanks to Page

TripAdvisor rating 5.0/5

ABoo123 TripAdvisor review

I stay at the Mercure Southgate at least once a month, and while the hotel itself is always reliable, it’s Page, the head receptionist, who truly stands out. Her warm smile and pretty face are contagious—you instantly feel at home. I stay in high-end hotels regularly for work, so I know what excellent service looks like, and Page delivers it every time with genuine warmth and professionalism. She’s a real asset to the hotel and one of the main reasons I keep coming back. First impressions always count when greeted at the front desk.

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Other web-users rate our hotel

  • 1,054 reviews 9.3/10 Location
  • 1,492 reviews 5.5/10 Room
  • 1,203 reviews 8.2/10 Service
  • 16 reviews 5.9/10 WiFi
  • 711 reviews 4.7/10 Comfort
  • 545 reviews 5.4/10 Cleanliness
  • 480 reviews 7.2/10 Breakfast
  • 452 reviews 4.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.