Mercure Exeter Southgate Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 928 reviews

Mercure Exeter Southgate Hotel - Image 1
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Description

Hotel extras

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Secure parking is available at a cost of 15GBP per day

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

Our accommodation(s)

Hotel location

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
United Kingdom

GPS:50.720332, -3.528424

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Brasserie Bar

Join us at the Brasserie Bar for a delightful meal, serving from 11am to 9pm. Enjoy seasonal dishes made with fresh, local ingredients in a warm, welcoming atmosphere. Perfect for special occasions or a relaxed evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  928 reviews

TripAdvisor Rating  4.0/5  3,151 reviews

Certificate of excellence 2024

Disappointing hotel - staff lie and do not care

TripAdvisor rating 1.0/5

Lucy L TripAdvisor review

Overpriced - poor bar and charge extra for pool. On top of this - I left a t shirt in the room and whilst I rang them about this, 4 times - no one ever called back like they promised they would. Left feeling a member of staff clearly stole the t shirt (it was worth a lot of money). Will not go back.

Comfortable stay

Customer review rating 4.5/5

Rob Families - Confirmed reviews ALL

Easy and friendly check in followed by clean, comfortable stay

Excellent Hotel, Great Stay!!

TripAdvisor rating 5.0/5

DorasD008 Business - TripAdvisor review

Stayed here for a business meeting and was excellent from start to finish. The meeting rooms were great, well kitted out and comfortable. I had dinner in the evening and it was delicious I would highly recommend the whitebait as a starter. A shout out to the staff they were incredibly accommodating particularly Jon the front office a manager who helped with taxis and much more. All in all an excellent experience and a great hotel, I will definitely be back next time I’m in Exeter

Not a good experience!

Customer review rating 2.0/5

Anon Couples - Confirmed reviews ALL

We were disappointed. This was supposed to be a 4* hotel. We wanted some lunch when we arrived. Room service was available but it was going to cost an extra £5 to access it. So I had to carry my order myself to our room! We had booked a table for dinner, but when we arrived we found everyone sitting at tables around the bar area having a meal. The menu was very disappointing and was not what we expected of the Mercure Hotel. We understand this is the experience to be expected in the future - therefore we do not plan to stay again.

Great hotel

Customer review rating 5.0/5

Robert T. Couples - Confirmed reviews ALL

Been here quite a few times now. Excellent friendly staff, always willing to help. Great location

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Other web-users rate our hotel

  • 972 reviews 9.2/10 Location
  • 1,439 reviews 5.9/10 Room
  • 1,278 reviews 8.2/10 Service
  • 17 reviews 7.7/10 WiFi
  • 605 reviews 5.6/10 Comfort
  • 512 reviews 6.3/10 Cleanliness
  • 497 reviews 6.9/10 Breakfast
  • 406 reviews 5.6/10 Food

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