Mercure Exeter Southgate Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 721 reviews

Mercure Exeter Southgate Hotel - Image 1
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Description

Hotel extras

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Secure parking is available at a cost of 15GBP per day

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

Our accommodation(s)

Hotel location

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
United Kingdom

GPS:50.720332, -3.528424

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Brasserie Bar

Join us at the Brasserie Bar for a delightful meal, serving from 11am to 9pm. Enjoy seasonal dishes made with fresh, local ingredients in a warm, welcoming atmosphere. Perfect for special occasions or a relaxed evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  721 reviews

TripAdvisor Rating  4.0/5  3,179 reviews

Certificate of excellence 2024

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

I have stayed in this hotel multiple times. This is the first time that I have had a negative experience at this hotel

Enjoyable stay

TripAdvisor rating 5.0/5

Relax21344654767 Solo travel - TripAdvisor review

Really impressed with the friendly atmosphere of the hotel I do want to name 3 very helpful receptionists Alice , Charlie and Paige Whenever I went to the Reception I was so pleased with the standard of service I was given Nothing was too much trouble These 3 are a credit to this hotel Congratulations ladies It’s a pity I won’t be returning for a while

Amazing staff

TripAdvisor rating 5.0/5

May K TripAdvisor review

Came for one night for a birthday with my partner, a massive credit to the reception team, Paige and Alice- who went absolutely above and beyond for us. Extremely accommodating and made our stay 10x more special. Such lovely ladies and would not have been the same without their help. Amazing service and would 100% stay again!!

Outstanding service for an Afternoon Tea

TripAdvisor rating 5.0/5

Alison H Friends getaway - TripAdvisor review

Two friends having an afternoon tea on a Sunday. Lovely sandwiches, scones and cakes. Even gave enough cream! But most of all the service was outstanding, very attentive and sophisticated. Literally the best service I've had in many many years. Well done

Well located

Customer review rating 2.0/5

Kirsty Couples - Confirmed reviews ALL

The hotel is well located, it’s a shame they charge you £10 per person to use the pool especially when the sauna and jacuzzi is not working! They never used to charge guests. Evening meal was a huge let down I have severe allergies, I was never asked this when I was seated. Never asked if food was ok. Had to get the waitress to check if there was peppers in my food. Showed her my Epi pens. Then when the main meal arrived it was not what I ordered.

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Other web-users rate our hotel

  • 996 reviews 9.3/10 Location
  • 1,424 reviews 6/10 Room
  • 1,219 reviews 8.1/10 Service
  • 15 reviews 6.6/10 WiFi
  • 649 reviews 5.8/10 Comfort
  • 516 reviews 6/10 Cleanliness
  • 498 reviews 6.8/10 Breakfast
  • 420 reviews 5/10 Value

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