Mercure Cardiff Holland House Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.0/5 983 reviews

Hotel extras

  • On-site leisure facilities including an 18-metre pool

  • Fully-functioning gym, sauna, steam room and more

  • Guests enjoy 20% discount on spa treatments

  • Conference and meeting rooms seating 700 guests

  • Within walking distance to the iconic Millennium Stadium

ALLSAFE approved hotel

Hotel location

Mercure Cardiff Holland House Hotel & Spa

24 26 Newport Road
CF24 0DD CARDIFF
United Kingdom

GPS:51.483986, -3.167448

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

URBAN BAR & KITCHEN

The First Floor Restaurant at Mercure Holland House has developed an enviable reputation for style, ambience and culinary excellence since it opened. The menu provides a varied and irresistible range of modern cuisine, all served with style.

Our accommodation(s)

The hotel's 172 bedrooms offer guests a range of accommodation options including executive rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning, WiFi and satellite TV. All bedrooms are in line with 4-star standards but some suites offer particularly inspiring views over the city, designed with panoramic windows so guests can enjoy and absorb every detail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  983 reviews

TripAdvisor Rating  4.0/5  3,575 reviews

Over night stay in Cardiff

TripAdvisor rating 4.0/5

Jojohair Couples - TripAdvisor review

Stayed here over night Friday Really nice Very helpfull receptionist allowed me to check in earlier as my partner was on a course Nice facility spa included no extra charge Room service was nice Close walking distance to shops and bars Pool a tad cold but jacuzzi was lovely Room very comfortable Nice bathroom Well kept Clean Parking underground reasonable £18 24hrs

Dear Jojohair, Thank you for taking the time out and leaving us your valuable feedback. I am really glad to read that you have enjoyed every aspects regarding your stay with us. I can also confirm that the pool temperature has been looked at and has been adjusted accordingly so it nice and warm. We do hope to welcome you back in the near future. Regards Pramod Shaw Deputy General Manager

Very positive experience

Customer review rating 4.5/5

Robini Business - Confirmed reviews ALL

Comfortable, large room. Very clean throughout the hotel, Exceptionally welcoming Reception staff. No niggles.

Dear Robini, We very much appreciate your comments regarding your stay at Mercure Cardiff Holland House and Spa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Why not share your experience with the world?! If you fancy doing so please click the widget below and post a review on our TripAdvisor page! https://www.tripadvisor.co.uk/Hotel_Review-g186460-d295731-Reviews-Mercure_Cardiff_Holland_House_Hotel_and_Spa-Cardiff_South_Wales_Wales.html Once again thank you for choosing to stay with us and we trust your next visit will be as pleasant as the previous one. Best wishes, Pramod Shaw Deputy General Manager

Well located hotel in Cardiff

Customer review rating 4.0/5

Sarah Couples - Confirmed reviews ALL

The Mercure in Cardiff was a lovely hotel with friendly, helpful staff. The breakfast was of very good quality and the dinner, which we had included in our package, was also of very good quality and the chef was more than willing to accommodate for my dietary allergies. The pool was a lovely addition but it was extremely busy (Friday evening) and there were no beds to sit on so we did not use this facility. My only complaint is that the bed was extremely hard so not comfortable and the pillows were also hard and of poor quality so my husband and I both had a very poor night's sleep. If the beds/pillows were improved then this hotel is an excellent place to stay.

Dear Sarah F., We very much appreciate your questionnaire regarding your stay at the Mercure Cardiff Holland House. It is always important that we receive constructive feedback. I will certainly share this with the team and see what we can do to improve on the bed quality as sleep is very key to a very good stay. Thank you again for sharing your experience, and we hope your next visit will be an overall excellent one. Sincerely, Pramod Shaw Deputy General Manager

Everything was satisfying.

Customer review rating 5.0/5

Betty Friends - Confirmed reviews ALL

My friends and I had a beautiful time together in the spa,swimming and the food was amazing too.

Dear Betty We very much appreciate your comments regarding your stay at Mercure Cardiff Holland House and Spa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Why not share your experience with the world?! If you fancy doing so please click the widget below and post a review on our TripAdvisor page! https://www.tripadvisor.co.uk/Hotel_Review-g186460-d295731-Reviews-Mercure_Cardiff_Holland_House_Hotel_and_Spa-Cardiff_South_Wales_Wales.html Once again thank you for choosing to stay with us and we trust your next visit will be as pleasant as the previous one. Best wishes, Pramod Shaw Deputy General Manager

Good location friendly staff

Customer review rating 4.5/5

Jo B. Couples - Confirmed reviews ALL

Nice over night stay arrived super early and the receptionist was very accommodating checked if I could have room it was 10.00am and I wasn’t due to check in till 3.00pm but I explained my partner was on a course and I had to wait around was very grateful

Dear Jo We very much appreciate your comments regarding your stay at Mercure Cardiff Holland House and Spa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Why not share your experience with the world?! If you fancy doing so please click the widget below and post a review on our TripAdvisor page! https://www.tripadvisor.co.uk/Hotel_Review-g186460-d295731-Reviews-Mercure_Cardiff_Holland_House_Hotel_and_Spa-Cardiff_South_Wales_Wales.html Once again thank you for choosing to stay with us and we trust your next visit will be as pleasant as the previous one. Best wishes, Pramod Shaw Deputy General Manager

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Other web-users rate our hotel

  • 1,027 reviews 7.7/10 Location
  • 2,218 reviews 6.6/10 Room
  • 1,609 reviews 7.1/10 Service
  • 22 reviews 6.9/10 WiFi
  • 911 reviews 5.2/10 Cleanliness
  • 740 reviews 6.8/10 Breakfast
  • 688 reviews 5.2/10 Amenities
  • 612 reviews 6.5/10 Wellness Area

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