Mercure Cardiff Holland House Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.0/5 1,194 reviews

Mercure Cardiff Holland House Hotel & Spa - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • On-site leisure facilities including an 18-metre pool

  • Fully-functioning gym, sauna, steam room and more

  • Guests enjoy 20% discount on spa treatments

  • Conference and meeting rooms seating 700 guests

  • Within walking distance to the iconic Millennium Stadium

Our accommodation(s)

Hotel location

Mercure Cardiff Holland House Hotel & Spa

24 26 Newport Road
CF24 0DD CARDIFF
United Kingdom

GPS:51.483986, -3.167448

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

URBAN BAR & KITCHEN

The First Floor Restaurant at Mercure Holland House has developed an enviable reputation for style, ambience and culinary excellence since it opened. The menu provides a varied and irresistible range of modern cuisine, all served with style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,194 reviews

TripAdvisor Rating  4.0/5  3,682 reviews

Certificate of excellence 2023

Ladies spa break

TripAdvisor rating 5.0/5

Cassandra R TripAdvisor review

We arrange at hotel after 4pm. They have undernear car park limited car park spaces.Charge of car park is £20.00 for 24 hours.the staff were very helpful and room was ready on arrival. Hotel rooms are a great size, most have shower and bath. Beds are really comfortable. Seating area with small table. Telephone, TV, fridge, safe and refreshment, Two key cards.Rooms are very quite and no noise was heard, definitely was very relaxing. Over all hotel was perfect, great rooms, bar and lounge area was peaceful and quited. restaurant food and drinks was fantastic and all the staff were so friendly and welcoming. They definitely went out of their to help you if need. Swimming pool, steam room and sauna was a a great a with excited changing room had toliet, showers with soap dispenser and mirrors, hair dryers and plug station to charge phone etc. Towels available on desk, need a £1.00 for locker. Slippers and robes are available at a extra cost. Spa area was fantastic, relaxing and clam. Big treatment rooms, relaxing room and tea, coffee, water in dining area. Treatments are wonderful, I and my friend had facials, head massage, oil scrub. Was amazing. Staff we do kind and friendly. Thank you to my therapist chloe. Definitely will be returning nexts year.

Amazing hotel

Customer review rating 5.0/5

Hannah N. Couples - Confirmed reviews ALL

Really loves our stay staff was lovely the place is amazing so clean and our room 1504 was out of this world

Dear Hananh We very much appreciate your comments regarding your stay at Mercure Cardiff Holland House and Spa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Why not share your experience with the world?! If you fancy doing so please click the widget below and post a review on our Google page! https://www.google.co.uk/travel/hotels/entity/ChoIl9arjtDcv8HMARoNL2cvMTFiNzdxOTI1XxAB/reviews?utm_campaign=sharing&utm_medium=link&utm_source=htls&ts=CAESABogCgIaABIaEhQKBwjnDxAJGBgSBwjnDxAJGBkYATICEAAqCQoFOgNHQlAaAA&ved=0CAAQ5JsGahcKEwjoyI6Jt76BAxUAAAAAHQAAAAAQBA Once again thank you for choosing to stay with us and we trust your next visit will be as pleasant as the previous one. Best wishes, Pramod Shaw Deputy General Manager

Great Sunday night stay

Customer review rating 5.0/5

Kenneth W. Couples - Confirmed reviews ALL

Good check in nice room with a lovely view over Cardiff City, lovely dining room and bar area really cosy with nice music in the background, lovely evening meal good service and excellent food, lovely buffet breakfast the next morning with everything you needed

Nice stay Fine people

Customer review rating 4.0/5

Ivo Friends - Confirmed reviews ALL

2 night stay in 3 person bedroom. Room and hotel might need a small renovation and matrasses might need replacement. Nice personel and update restaurant with the greatest omlets in the morning.

Dear Ivo V., We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Outstanding

TripAdvisor rating 5.0/5

119laurae TripAdvisor review

Staff are outstanding, location is very central. The food was excellent. Parking = If you snooze, you will lose, if you are patient and persevere, you will win. Pool is amazing and the bar is superb !

Dear 119laurae, Dear Guest, Thank you for your feedback, we very much appreciate your comments regarding your stay at Mercure Cardiff Holland House and Spa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Why not share your experience with the world?! If you fancy doing so please click the widget below and post a review on our Google page! Once again thank you for choosing to stay with us and we trust your next visit will be as pleasant as the previous one. Best wishes, Pramod Shaw Deputy General Manager

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Other web-users rate our hotel

  • 1,215 reviews 7.7/10 Location
  • 2,564 reviews 6.6/10 Room
  • 1,917 reviews 7.1/10 Service
  • 30 reviews 6.6/10 WiFi
  • 1,000 reviews 5.9/10 Cleanliness
  • 850 reviews 5.2/10 Amenities
  • 810 reviews 7.6/10 Breakfast
  • 621 reviews 5.7/10 Food

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