Mercure Farnham Bush Hotel 3 stars

TripAdvisor rating 3.0/5 851 reviews
Mercure Farnham Bush Hotel
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+ 17 Services
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Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 17th century hotel based in the heart of Farnham market town

  • Farnham station is only a five minute walk from the hotel

  • Nearby landmarks include Farnham Castle and Waverley Abbey

  • Six fully-equipped function rooms which can host 140 people

  • Modern cuisine served up in the Garden Room restaurant

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Farnham Bush Hotel

The Borough
GU9 7NN
farnham
united kingdom

Tel: +441252234800

Fax: (+44)1252/733530

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LONDON GATWICK At 71.29km / 44.3 miles

  • By plane

    LONDON HEATHROW At 51.49km / 32 miles

  • By plane

    LONDON STANSTED At 144.35km / 89.7 miles

  • By train

    FARNHAM At 0.8km / 0.5 miles

GPS :51.215196, -0.797649

Our accommodations

The hotel's 94 bedrooms offer guests a range of accommodation options including privilege rooms, four-poster rooms, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as WiFi and flatscreen TV.

Classic room - 1 double bed

  • Max. number of persons: 2
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic family room - 1 double bed and 1 Z bed or sofa bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior room - 1 double bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege room - 1 king bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior room - 2 single beds

  • Max. number of persons: 2
  • Area: From 0

Our restaurants and bars

GARDEN RESTAURANT

Type of cuisine: Regional

Modern European cuisine served in elegant surroundings, Thackery's restaurant with views of the hotel's lovely gardens offers the perfect surroundings for a formal or informal dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COACHMAN S BAR

Photo non contractuelle / Strictly non binding

Cosey bar in the traditional surroundings of the Bush hotel. Enjoy a wholesome lunch, afternoon tea or Fresh pint next to the Fireplace in winter or in our gardens in summer.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 125

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Mercure Farnham Bush Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.7/5

3,100 reviews

tripadvisor

TripAdvisor Rating 3.0/5

851 reviews

Customer review rating 3.7/5

Carl Solo - 20/01/2020 Confirmed reviews ALL

Supposed to be a double bed but given singles stuck together so could not sleep in a comfortable position. Hugely disappointing.

Nice hotel

Customer review rating 3.7/5

Erik Business - 14/01/2020 Confirmed reviews ALL

The two things I would say would be that I wish the hotel had an elevator. The other is that the receptionist never acknowledged my gold membership with Accor and never offered an upgrade.

Friendly hotel, but decor a little tired

Customer review rating 3.7/5

Sandra S. Couples - 13/01/2020 Confirmed reviews ALL

Good central location, excellent parking, friendly receptionist. Room was a bit tatty but clean and comfortable, we had a little problem trying to turn down the heating and/or open the window. Overall enjoyed our stay and would return.

Old hotel

Customer review rating 3.7/5

Ruud B. Business - 13/01/2020 Confirmed reviews ALL

Squeaking floors, when somebody walks by or when you walk. When turning the water on it’s like the pipes are trying to play a horn. It takes forever to get hot water.

Mathew and Brydie

Customer review rating 3.7/5

Mathew H. Couples - 12/01/2020 Confirmed reviews ALL

We enjoyed all aspects of our stay. The hotel is beautiful and is located in the centre of the town which is also a perfect example of an English town that has not been ruined by progress. The staff were very welcoming and helpful and went out of their way to accommodate our requirements which were very changeable owing to an illness in one of our family members. The only matter that was not more than satisfactory was the use of our points to pay for the hotel bill. We had expected to use all our points to pay for the full bill and noted that this had not happened.

A very tired, noisy hotel

Customer review rating 3.7/5

Mark A. Business - 09/01/2020 Confirmed reviews ALL

I stayed in Room 30 - extremely dated, baking hot (no AC), no mini bar (tv didn’t work - reported and and fixed) - no bottled water supplied, radiator on full blast, could hear the occupants conversations in next room, single glazing so extreme traffic noise from 6am, fountain in courtyard from around 7am so noisy - whole place seems completely past its sell by date - One french lady on reception having to do everything , answer phone calls , check people in and out - totally understaffed - not what I’d expect from the Accor / Mercure brand

Customer review rating 3.7/5

Mr M. R. Business - 09/01/2020 Confirmed reviews ALL

changed our room price online 214.60 but was charged £228 why ? we stay every month not very good might have to start looking elsewhere somtimes

Winter in England

Customer review rating 3.7/5

Anonymous Business - 07/01/2020 Confirmed reviews ALL

First night the heating didn’t work, had to change rooms twice, receipt upon checkout was incorrect, Natalie of the reception staff did an outstanding job on helping us out an fixing the problem the old building is suffering in winter.

Dear Georgia F., Thank you for taking the time to tell us about your experience at the Mercure Farnham Bush Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mr P H.

Customer review rating 3.7/5

P H. Families - 04/01/2020 Confirmed reviews ALL

Very COMFORTABLE stay

Dear PETER H., We very much appreciate your comments regarding your stay at the Mercure Farnham Bush Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

MR MATTHEW L.

Customer review rating 3.7/5

Matthew L. Solo - 02/01/2020 Confirmed reviews ALL

My wife (Francesca L.) stayed for 1 night and explained the first room provided had a broken window by the bed so was freezing. When she explained to reception they already knew about the broken window and then relocated her to an alternative room. Why put guests ina room that is freezing?? That room was very nice except the heating could not be switched on during mid December, so not great. I travel all over the globe and always stay in Accord but this stay was a bit of a shambles and had booked using my points. Regards Matthew L.

Dear MATTHEW L., Thank you for taking the time to tell us about your experience at the Mercure Farnham Bush Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay apart from the bed

Customer review rating 3.7/5

Paul Couples - 01/01/2020 Confirmed reviews ALL

The staff were good and the hotel itself was very nice, breakfast was excellent. The bed was too soft for my personal taste, most hotels now are switching to firmer beds which offer more support, but even though this bed was quite new as it was in a refurbished room it had a distinct lack of support in the centre which gave me a back ache.

Good stay, staff very helpful but quite a bit left to be desired.

Customer review rating 3.7/5

Cardiff W. Families - 31/12/2019 Confirmed reviews ALL

Rooms - (1) Bath tools are tiny, think 2 x face clothes; and they are threadbare. Seriously poor. Rooms - (2) Walls are so thin you hear the guy next door snoring (literally); and so do not expect to rest or sleep in. Rooms above create loud noise particularly when those guests wear hard shoes/heels in th bathroom. The air con or other piping creaks throughout the night, regardless of what is switched on or off. Room - (3) we reported one of the two big lights on the bathroom mirror as not working on arrival - it was not repaired when we left after 4 nights! Bar & lounge - There are so few staff!!! Instead of multiple staff in each public area, there is one staff member for multiple areas and functions!

Dear ERROL F., Thank you for taking the time to tell us about your experience at the Mercure Farnham Bush Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice accommodation for the price

Customer review rating 3.7/5

Rebecca J. Couples - 30/12/2019 Confirmed reviews ALL

The building itself is lovely and the location right the the centre of beautiful Farnham couldn't be better for convenience but the interior could do with some TLC, I guess if the Accor Group were to invest in that they they would increase the price of staying there. Some issues with checking out which were resolved once I had chased up my refund.

Lovely old building - full of character

TripAdvisor rating 3.0/5

LindsayD190722 Couples - 29/12/2019 TripAdvisor review

As the title says. A little tired but you would be after 300 odd years! helpful staff, brilliant food, warm cosy beds. What more do you need PS, safe parking and located in the centre of town Could be cheaper of course

Relaxing character hotel in heart of historic market town

Customer review rating 3.7/5

M. Families - 28/12/2019 Confirmed reviews ALL

The Bush benefits from being in the heart of the historic market town of Farnham and is itself a lovely old building. As well as an excellent restaurant, there is a bar room and everywhere there are plenty of comfy chairs for relaxing or meeting people. The only reason I haven't given a 10 score is that it could do with a little refurbishment, but this needs to be done sensitively so as not to destroy the character or turn it into a stark echo chamber like so many modern restaurants. The unfashionable carpets and fabrics do have the advantage that they soak up noise and make it easier to converse. Another minor quibble is that the bedroom could do with some draw space for clothes.

Pleasant stay

Customer review rating 3.7/5

Peter L. Families - 28/12/2019 Confirmed reviews ALL

Very, polite, pleasant and quiet stay.

adequate

Customer review rating 3.7/5

Rd Couples - 28/12/2019 Confirmed reviews ALL

an ok experience more or less

Slightly disappointing compared with previous visits

Customer review rating 3.7/5

John Couples - 27/12/2019 Confirmed reviews ALL

Check in/out all excellent. Have stayed in room 20 several times. We are sure there used to be a light on dressing table in front of mirror. Twice the shower went stone cold and would not recover to hot, so had to take a bath instead. Main lounge completely lacked any Xmas atmosphere. Some idiot had parked across main access to car park requiring at least 2 of us to drive round to the old exit. We had to enquire if this access point was available not knowing the old barrier system had ceased. Please put signs or yellow marking to stop this practice. Maybe this access to car park is not clear enough to a first time visitor.

OK for fabulous Farnham visit

Customer review rating 3.7/5

R F. Couples - 27/12/2019 Confirmed reviews ALL

Found it a very busy hotel

Dear R E F., We very much appreciate your comments regarding your stay at the Mercure Farnham Bush Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice old Hotel with lots of character

Customer review rating 3.7/5

L D. Couples - 27/12/2019 Confirmed reviews ALL

Nice stay - Good location, excellent food, friendly staff. An old building so a little tired on decor. Comfy beds and warm rooms

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