Mercure Farnham Bush Hotel 3 stars

Customer review rating 3.7/5 3,197 reviews

Mercure Farnham Bush Hotel
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Room 1

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Hotel extras

  • 17th century hotel based in the heart of Farnham market town

  • Farnham station is only a five minute walk from the hotel

  • Nearby landmarks include Farnham Castle and Waverley Abbey

  • Six fully-equipped function rooms which can host 140 people

  • Modern cuisine served up in the Garden Room restaurant

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Farnham Bush Hotel

The Borough
GU9 7NN
farnham
united kingdom

Tel: +441252715237

Check-in from 14h00

Check out up to 12h00

  • By plane

    LONDON GATWICK At 71.29km / 44.3 miles

  • By plane

    LONDON HEATHROW At 51.49km / 32 miles

  • By plane

    LONDON STANSTED At 144.35km / 89.7 miles

  • By train

    FARNHAM At 0.8km / 0.5 miles

GPS :51.215196, -0.797649

Our accommodation(s)

The hotel's 94 bedrooms offer guests a range of accommodation options including privilege rooms, four-poster rooms, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as WiFi and flatscreen TV.

Classic room - 1 double bed

  • Max. number of persons: 2
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic family room - 1 double bed and 1 Z bed or sofa bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior room - 1 double bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege room - 1 king bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior room - 2 single beds

  • Max. number of persons: 2
  • Area: From 0 / 0 sq ft
Rooms

Our restaurants and bars

GARDEN ROOM

Type of cuisine: Regional

Modern European cuisine served in elegant surroundings, GARDEN ROOM restaurant with views of the hotel's lovely gardens offers the perfect surroundings for a formal or informal dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COACHMAN S BAR

Non contractual photo

Cosey bar in the traditional surroundings of the Bush hotel. Enjoy a wholesome lunch, afternoon tea or Fresh pint next to the Fireplace in winter or in our gardens in summer.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 125

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Mercure Farnham Bush Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.7/5

3,197 reviews

tripadvisor

TripAdvisor Rating 3.0/5

857 reviews

Nice refurbished breakfast diner area

Customer review rating 3.7/5

B. Business - 22/10/2020 Confirmed reviews ALL

Well renovated breakfast area. Rooms also refurbished. But heating not working.

Great place to stay

Customer review rating 3.7/5

Robert I. Couples - 13/10/2020 Confirmed reviews ALL

Really relaxing stay. Friendly staff foremost and a perfect town centre location make it so easy just to pop out in an evening. Lovely spacious room with a great view over the lawns and all this for a reasonable price, what more could you want !

Very helpful staff

Customer review rating 3.7/5

Ian C. Business - 03/10/2020 Confirmed reviews ALL

In difficult times the staff addressed all my requests that it was in their power to do. For instance, having both my evening meal and my breakfast in my room. Both of which were delivered on time hot and well presented. The only issue with the hotel for me which it was beyond the staffs control to rectify, was that there was no charging point for my new electric car. Which resulted in my having to stop at a services on the way home.

Good stay and very well located in the town centre

Customer review rating 3.7/5

Pmc Families - 03/10/2020 Confirmed reviews ALL

A very good experience. Room was clean and tidy, albeit in a little in need of a revamp. The staff were friendly and helpful. The location was absolute ideal for my needs being within walking distance of everything I needed and Farnham is very quaint.

Nice stay

Customer review rating 3.7/5

R. Business - 27/09/2020 Confirmed reviews ALL

Good

ideal location

Customer review rating 3.7/5

Mike M. Solo - 24/09/2020 Confirmed reviews ALL

Very comfortable stay

Interesting Stay

Customer review rating 3.7/5

Adam F. Couples - 24/09/2020 Confirmed reviews ALL

Refurbishment underway, will look nice when finished

A POOR STAY AND POOR QUALITY

Customer review rating 3.7/5

Pradeep D. J. Business - 21/09/2020 Confirmed reviews ALL

I am a regular guest at the Mercure Bush Hotel in Farnam. I have become accustomed to excellent service and quality, however during my most recent stay (Monday 14th Sep to 17th Sept 2020) I have experienced some mixed and dissatisfying service. Upon checking in, I was allocated room 110 which also proudly displayed the plague "Mercure Privileged". Upon entering the room, it smelt of dampness and "dead dog". Additionally, the main light did not work and the toilet constantly ran a water leak from cistern into pan. I reported the light issue immediately. On Tuesday morning, I listed the issues to Fin and Greta and asked a simple ask "fix the issue or move my room". The light was fixed, and an attempt at fixing the WC was made, however, it kept on leaking. On Wednesday, action was finally taken by Reine (with a massive thanks) who moved me to room 215. As a diamond member, I expect more from the hotel, and I would certainly not classify Room 109 as privileged. It was simply terrible and the experience for the guest was awful too.

Great few days away

Customer review rating 3.7/5

Bill &. Couples - 20/09/2020 Confirmed reviews ALL

Friendly welcome, great attention to detail - including a card and bottle of champagne for our wedding anniversary. Room was good and was serviced well when requested. Food was amazing - a good selection considering the restrictions of Covid! Particular favourites of lemon posset and triple chocolate mousse. Waitress Lily, who had only worked there for 1 week showed great attention to detail and was attentive without being ‘in your face!’ AnnMarie was friendly and had a great knowledge of the hotel as a whole.

Excellent Location

Customer review rating 3.7/5

Tania E. Business - 15/09/2020 Confirmed reviews ALL

I was given one of the old rooms (room 219): - The fridge is overheating, I’m afraid it could cause an accident. I left a yogurt in it and it was warm the next morning ( I reported it to the receptionist and hope she’ll report it as she told me ) - I unplugged it. - The hairdryer wasn’t working and I was given a good one. - the TV wasn’t working either. - NON of the staff were wearing masks!!!! Which in times of pandemic, is disrespectful and unacceptable. - The staff tries to be helpful but they seem overwhelmed. - The young lady at the restaurant (very new) is proactive and attentive. - The person of a certain age at the reception spends her entire time on her personal phone resulting in extremely bad attention to anything else. - the personnel couldn’t find our bookings so check-in took some time.

Great staff

Customer review rating 3.7/5

Jm Solo - 14/09/2020 Confirmed reviews ALL

Warm welcome, helpful, clean pleasant room, great breakfast

Central to restaurants in Farnham and beautiful gardens

Customer review rating 3.7/5

Abigail E. Couples - 07/09/2020 Confirmed reviews ALL

We booked a superior double room but the initial room was at the back of the hotel with unlit corridors. The bed was unmade, tv in the floor and a dirty carpet. After calling reception a lady soon appeared and said there was a mistake. We relocated to a lovely room on the level below overlooking the garden which was fresh, clean and modern

Good location

Customer review rating 3.7/5

Anonymous Business - 05/09/2020 Confirmed reviews ALL

Rooms are a little dated and the beds and bedding need updating. The towels are very old and certainly need to be changed. With a little work the rooms could be so much better. The breakfast is very nice always enjoy that

Glad to be back (with a little "but"...)

Customer review rating 3.7/5

Anonymous Business - 04/09/2020 Confirmed reviews ALL

Good to be back. And it's nice to see that you mostly make an effort. That is not to use Covid as a good excuse for bad service.

Located ok

Customer review rating 3.7/5

J G. Business - 03/09/2020 Confirmed reviews ALL

I can not rate this hotel as good. To start with the check-in. It’s basically a mess. Check in at the bar area as the reception area is being re-done. You can renovate as much as you want but the hotel will always be below standard. The floors are making a cracking sound. Very noisy to sleep. The walls are paper thin. So you hear your neighbors talking etc. The bed I was in last time (room 309) was very very poor. Like not straight. You lay in a bow. The pillows are terrible. I have been saying that for the last two years but nothing changes. They are too hard. No choice in softness. Breakfast very very limited. No nice bread or healthy muesli. No nice fresh juice. Coffee so/so. No paper invoice, only by email. Bathroom very small, and the most surprising thing is, is that on top of the small space they decided to open the door inside the bathroom. Very little to no space to place your toiletries. Towels yellow colored. It just does not feel clean. No elevator, dirty hallways, piles of dirty linnen and towels in the hallway. All and all basically a total NO-GO. Ok the town is sort of charming, but that’s all it is.

Excellent

Customer review rating 3.7/5

Keith W. Couples - 03/09/2020 Confirmed reviews ALL

2 nights, extremely well looked after in very difficult circumstances

Pleasant stay

Customer review rating 3.7/5

Heather Business - 01/09/2020 Confirmed reviews ALL

It had been a long time since I had stayed with you. Only thing that disappointed me was there was no evening dinner service. The chef had just resigned. Room renovations were nice. Bed was comfortable.

A well located hotel in the centre of town with good car parking facilities. Excellent service in unusual circumstances. Friendly helpful staff

Customer review rating 3.7/5

Anonymous Friends - 24/08/2020 Confirmed reviews ALL

Newly refurbished room, spotlessly clean, with all usual facilities (Tea coffee etc). Understandably not serviced during our 2 night stay due to current situation. Very quiet even though hotel is located in the centre of town and refurbishment in continuing. Sanitisers available throughout public areas. Staff were extremely helpful in recommending and booking us local restaurants when the kitchen was unexpectedly closed for evening meals. Excellent breakfast served in restaurant. Our only bugbear was that in the room there was no socket near a mirror for drying hair. Perhaps this can be rectified when refurbishing the other rooms. We4 will certainly use this hotel again.

Good Stay

Customer review rating 3.7/5

Laura R. Families - 24/08/2020 Confirmed reviews ALL

Reine was very helpful and friendly. Bed was very comfortable. Right in the town centre. Breakfast wasn’t great, they had run out of things and we had to keep asking. I also had a raw sausage. Everyone else’s breakfast was fine though. We would stay again but would probably skip breakfast.

Engagement party

Customer review rating 3.7/5

Ken R. Families - 24/08/2020 Confirmed reviews ALL

The hotel overall was nice. Apparently we should have booked the bar for after drinks as this was challenging at the time. No obvious social distancing at breakfast. Saw a member of staff handing bread without gloves and the entire breakfast didn’t have many tables set up. People had to wait to be seated. I also think the breakfast wasn’t work £10pp. Thanks!

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