Castle Hotel Windsor - MGallery 4 stars

Name: Castle Hotel Windsor - MGallery
Address: WINDSOR, SL4 1LJ, UNITED KINGDOM
Telephone: (+44)01753851577
Rating: 4.4

Customer review rating 4.4/5 7,062 reviews

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+ 17 Services

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Castle Hotel Windsor - MGallery

Boutique hotels with personality for a remarkable travel experience

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Sam GOSS, Hotel Manager

The 4-star luxury Castle Hotel - MGallery sits majestically on Windsor's quintessentially English High Street. With a rich heritage and superb setting, the elegant Georgian building is directly opposite the world-renowned Windsor Castle. Dating back to 1528, the hotel provides guests with an opportunity to step back in time, as you're free to discover its lovingly restored décor and original features. Each room is beautifully designed, with complimentary accessories ensuring you have a memorable stay.

The town's cobbled streets offer plenty of room to explore, including the pomp and splendour of the Changing of the Guard. With its world-famous Castle and superb Thameside location, Windsor has a rich mix of history, culture, heritage and fun. Guests at Castle Hotel can enjoy an elegant meal at the Marco Pierre White restaurant, with the menu offering a creative take on British cuisine. There's also space for weddings and events, with space to accommodate up to 260 guests.

With its world-famous Castle and superb Thameside location, Windsor has a rich mix of history, culture, heritage and fun. With year-round events, superb shopping and dining, the area has something to suit all tastes.

Hotel extras

An ALLSAFE Clifton Environmental certified hotel.
World-famous Windsor Castle sits directly opposite the hotel
16th century building with original features
Events space capable of accommodating 260 guests
Wedding facilities onsite, with dedicated wedding planner

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
ParkingPaying
- Private outdoor parking (Paying)
- Public outdoor parking (Paying)
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
Manual temperature control
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying)Book the "early check-in" option now to cozy up in your room from ten in the morning.
- LATE CHECK-OUT UP TO 6PM (Paying)Enjoy the comfort of your room up to 6pm on the day of your departure by booking the "late check-out" option now.
Dry cleaning / IroningPaying
Porter

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

11 meeting room(s)
Conventions hotel
Business center with support staff
Copy/print service available

Hotel location

Castle Hotel Windsor - MGallery

18 High Street
SL4 1LJ
windsor
united kingdom

Tel: +4401753851577

Fax: (+44)01753856930

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
LONDON CITY At 75.8km / 47.1 miles
By plane
LONDON GATWICK At 77.2km / 47.97 miles
By plane
LONDON HEATHROW At 19.3km / 11.99 miles
By train
WINDSOR At 0.01km / 0.01 miles

GPS :51.481717, -0.607413

Our accommodations

Our 108 bedrooms follow the Georgian elegance of the hotel. Each one has been beautifully decorated with a refined take on contemporary design, and guests can stretch out on delightful beds covered in the finest Egyptian cotton. Complimentary accessories, such as luxury Lanvin toiletries and fluffy bathrobess are provided so that guests can truly relax.

CLASSIC ROOM, 1 Single Size Bed

Max. number of persons: 1
Area: From 15 m² / 161 sq ft

High speed internet
Coffee/tea making facilities
Automatic wake up call

Single Bed

Our restaurants and bars

MARCO PIERRE WHITE STEAKHOUSE

Type of cuisine: Brasserie

The Marco Pierre White Steakhouse Bar & Grill pairs hearty grill dishes with a wide selection of wines & cocktails from the bar. The menu is filled with old British classics, ranging from steak, warming pie dishes & nostalgic desserts.

Lunch

12:30 - 14:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

HOTEL BAR

With simple, elegant and inviting decor, the Marco Pierre Bar creates an ambient atmosphere with contemporary lighting. The intriguing artwork brings the rich history the Castle Hotel to life. We offer a wide selection of wines & cocktails.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 11
Maximum size: 316 m²
Maximum capacity: 400 people
Maximum banquet capacity: 300 people

Find out more

Great location, quaint hotel, would visit again

Diana G. Couples - 25/03/2020 Confirmed reviews ALL

A tale of 2 halves thanks to the corona virus limitations, Lovely location, clean/ quaint hotel & staff were very friendly. Although we understood why, given the fact all your restaurants & bars were closed and the the hotel was virtually empty, all of the local attractions were closed (including the changing of the guards), I think it would have been a nice gesture (& no cost) to at least offer free parking or something small in the room, especially as when we booked in the notes we mentioned it was our anniversary (that we had flown in for). Parking is very expensive at 25% the cost of the room. A gesture would have been a nice added touch given all of the above. Otherwise a nice experience

Dear Diana G., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves

An altogether good experience

Frank Couples - 24/03/2020 Confirmed reviews ALL

Very pleasant with some nice touches ie bottle of wine waiting! Efficient polite staff in all areas & departments of hotel

Dear Frank G., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Great event management

Andrea S. Business - 23/03/2020 Confirmed reviews ALL

Your staff is very kind and humble and always ready to help. We have had a 3 day meeting and all went well - all event related contacts helped.

Dear Andrea S., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Good Stay

Anonymous Couples - 23/03/2020 Confirmed reviews ALL

As expected, was a comfortable stay in a good hotel. Individual control of the room temperature would be appreciated.

Dear Stuart H., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

excellent location

Anonymous Couples - 22/03/2020 Confirmed reviews ALL

Bedroom - bed comfortable - lack of dressing table - lack of drawers - shower good Restaurant - breakfast very good - dinner good but limited menu - service very good Car park - far too expensive

Dear David L., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Great location and friendly staff.

B T. Families - 21/03/2020 Confirmed reviews ALL

Made to feel extremely welcomed, staff were really attentive and helpful. Comfortable, clean rooms with good on site facilities. Ideally situated if visiting Windsor Castle & only a stones throw from the shopping precinct.

Dear Bradley T., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Repeat visit to Great Hotel

Anne Couples - 21/03/2020 Confirmed reviews ALL

Once again a lovely stay in this wonderful hotel with the best location in Windsor

Dear Christopher H., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Closeness to important sight seeing places.

Veena Business - 20/03/2020 Confirmed reviews ALL

Good Breakfast. Courteous people.

Dear Veena R., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Excellent location. Quality staff

Steve M. Couples - 20/03/2020 Confirmed reviews ALL

Perfect location for the town centre & castle. Only disappointment was buffet breakfast which we didn't partake in. Thought it would be serve to order at £16.50pp

Dear Stephen M., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Good stay

Jessica C. Couples - 20/03/2020 Confirmed reviews ALL

We had a lovely stay for 1 night. Hotel is clean and comfy and located right on the high street which is perfect for exploring Windsor. Only complaint we would have is that our room was very warm!

Dear Jessica C., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Home away from Home

Anonymous Business - 20/03/2020 Confirmed reviews ALL

I recently stayed at the Castle Hotel in Windsor and was very pleased with the rooms, the hotel and most importantly the staff ! They were all so helpful and caring, I would come and stay again anytime.

Dear Jody T., Thank you for taking the time to share your thoughts and experiences of your recent stay at the Castle Hotel Windsor – MGallery Hotel Collection It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Beautiful place beautiful staff

Vivian Friends - 20/03/2020 Confirmed reviews ALL

Wonderful. Gorgeous hotel with style and comfort and utterly lovely staff who were beyond helpful. Very special place.

Dear Vivian W., Thank you for providing us with some valuable feedback. We are really glad you had a nice and comfortable stay, as we always aim to provide an ideal hotel experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Best location possible, lovely staff, close to the castle

Beth Couples - 18/03/2020 Confirmed reviews ALL

Had a great stay. Was made to feel very welcome by the fantastic staff. The hotel is super close to the castle and near to some great restaurants and pubs. Room was clean and comfortable as was the rest of the hotel. Would definitely recommend.

Dear Elizabeth M., Thank you for providing us with some valuable feedback. We are really glad you had a nice and comfortable stay, as we always aim to provide an ideal hotel experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Great rooms and lovely helpful staff

Anonymous Families - 17/03/2020 Confirmed reviews ALL

The rooms were of an excellent standard and the staff were very helpful and friendly

Dear Lesley C., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Ideally situated and a lovely hotel

Bruce Couples - 16/03/2020 Confirmed reviews ALL

We stayed for a couple of days and were very satisfied with our stay. Food and rooms were of a high standard and the staff were efficient and friendly.

Dear Edward F., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Very well located for Windsor Castle visits!

Peter M. Couples - 16/03/2020 Confirmed reviews ALL

A very pleasant stay in a well furnished hotel. Excellent breakfast with attentive staff. Bedroom (standard) absolutely adequately equipped and very well cleaned daily. Only criticism? Pillows on the bed are far too soft - I almost drowned... but solved by putting a chair cushion between 2 pillows...

Dear Maria M., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Good stay

Ah Business - 16/03/2020 Confirmed reviews ALL

Only stayed one night, staff were helpful and friendly. rooms were clean and presented however, some parts of the hotel require updating and new decor.

Dear Asim H., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Good Value and Location

Antony W. Solo - 16/03/2020 Confirmed reviews ALL

Stayed here for the recent Wales V England Rugby game. Rooms nice and clean. Parking a little steep (£30) but worth booking in advance if you need it. Reception service was excellent

Dear Antony W., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

We’ll located, friendly staff, good breakfast.

Jane R. Couples - 16/03/2020 Confirmed reviews ALL

Everything was good with one little downside of the duvet being too small for the large comfy bed. It didn’t even reach the sides of the bed! In all other aspects the room was lovely, breakfast very good and parking very convenient.

Dear Christoher R. Jane R., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Excellent location and lovely staff

David T. Solo - 15/03/2020 Confirmed reviews ALL

In the centre of Windsor and my room overlooked the Castle. Had a Superior room which was lovely, very clean and really comfortable - awesome bed and had a great nights sleep. Highly recommended and will be returning but next time with the family.

Dear David T., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

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