Castle Hotel Windsor - MGallery 4 stars

Customer review rating 4.4/5 7,061 reviews
Castle Hotel Windsor - MGallery
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Events space capable of accommodating 260 guests

  • World-famous Windsor Castle sits directly opposite the hotel

  • 16th century building with original features

  • Central location, with easy access to tourist attractions

  • Wedding facilities onsite, with dedicated wedding planner

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Castle Hotel Windsor - MGallery

18 High Street
SL4 1LJ
windsor
united kingdom

Tel: +4401753851577

Fax: (+44)01753856930

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LONDON CITY At 75.8km / 47.1 miles

  • By plane

    LONDON GATWICK At 77.2km / 47.97 miles

  • By plane

    LONDON HEATHROW At 19.3km / 11.99 miles

  • By train

    WINDSOR At 0.01km / 0.01 miles

GPS :51.481717, -0.607413

Our accommodations

Our 108 bedrooms follow the Georgian elegance of the hotel. Each one has been beautifully decorated with a refined take on contemporary design, and guests can stretch out on delightful beds covered in the finest Egyptian cotton. Complimentary accessories, such as luxury Lanvin toiletries and fluffy bathrobess are provided so that guests can truly relax.

CLASSIC ROOM, 1 Single Size Bed

  • Max. number of persons: 1
  • Area: From 15
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call

CLASSIC ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 21
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 22
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call

ROYAL WARRANT HOLDER DELUXE SUITE, 1 King Size Bed and Sitting area

  • Max. number of persons: 3
  • Area: From 34
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call

Our restaurants and bars

MARCO PIERRE WHITE STEAKHOUSE

Type of cuisine: Brasserie

The Marco Pierre White Steakhouse Bar & Grill pairs hearty grill dishes with a wide selection of wines & cocktails from the bar. The menu is filled with old British classics, ranging from steak, warming pie dishes & nostalgic desserts.

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HOTEL BAR

Photo non contractuelle / Strictly non binding

With simple, elegant and inviting decor, the Marco Pierre Bar creates an ambient atmosphere with contemporary lighting. The intriguing artwork brings the rich history the Castle Hotel to life. We offer a wide selection of wines & cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 316

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Castle Hotel Windsor - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,061 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,180 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location, quaint hotel, would visit again

Customer review rating 4.4/5

Diana G. Couples - 25/03/2020 Confirmed reviews ALL

A tale of 2 halves thanks to the corona virus limitations, Lovely location, clean/ quaint hotel & staff were very friendly. Although we understood why, given the fact all your restaurants & bars were closed and the the hotel was virtually empty, all of the local attractions were closed (including the changing of the guards), I think it would have been a nice gesture (& no cost) to at least offer free parking or something small in the room, especially as when we booked in the notes we mentioned it was our anniversary (that we had flown in for). Parking is very expensive at 25% the cost of the room. A gesture would have been a nice added touch given all of the above. Otherwise a nice experience

Dear Diana G., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves

An altogether good experience

Customer review rating 4.4/5

Frank Couples - 24/03/2020 Confirmed reviews ALL

Very pleasant with some nice touches ie bottle of wine waiting! Efficient polite staff in all areas & departments of hotel

Dear Frank G., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Great event management

Customer review rating 4.4/5

Andrea S. Business - 23/03/2020 Confirmed reviews ALL

Your staff is very kind and humble and always ready to help. We have had a 3 day meeting and all went well - all event related contacts helped.

Dear Andrea S., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Good Stay

Customer review rating 4.4/5

Anonymous Couples - 23/03/2020 Confirmed reviews ALL

As expected, was a comfortable stay in a good hotel. Individual control of the room temperature would be appreciated.

Dear Stuart H., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

excellent location

Customer review rating 4.4/5

Anonymous Couples - 22/03/2020 Confirmed reviews ALL

Bedroom - bed comfortable - lack of dressing table - lack of drawers - shower good Restaurant - breakfast very good - dinner good but limited menu - service very good Car park - far too expensive

Dear David L., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Great location and friendly staff.

Customer review rating 4.4/5

B T. Families - 21/03/2020 Confirmed reviews ALL

Made to feel extremely welcomed, staff were really attentive and helpful. Comfortable, clean rooms with good on site facilities. Ideally situated if visiting Windsor Castle & only a stones throw from the shopping precinct.

Dear Bradley T., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Repeat visit to Great Hotel

Customer review rating 4.4/5

Anne Couples - 21/03/2020 Confirmed reviews ALL

Once again a lovely stay in this wonderful hotel with the best location in Windsor

Dear Christopher H., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Closeness to important sight seeing places.

Customer review rating 4.4/5

Veena Business - 20/03/2020 Confirmed reviews ALL

Good Breakfast. Courteous people.

Dear Veena R., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Excellent location. Quality staff

Customer review rating 4.4/5

Steve M. Couples - 20/03/2020 Confirmed reviews ALL

Perfect location for the town centre & castle. Only disappointment was buffet breakfast which we didn't partake in. Thought it would be serve to order at £16.50pp

Dear Stephen M., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Good stay

Customer review rating 4.4/5

Jessica C. Couples - 20/03/2020 Confirmed reviews ALL

We had a lovely stay for 1 night. Hotel is clean and comfy and located right on the high street which is perfect for exploring Windsor. Only complaint we would have is that our room was very warm!

Dear Jessica C., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Home away from Home

Customer review rating 4.4/5

Anonymous Business - 20/03/2020 Confirmed reviews ALL

I recently stayed at the Castle Hotel in Windsor and was very pleased with the rooms, the hotel and most importantly the staff ! They were all so helpful and caring, I would come and stay again anytime.

Dear Jody T., Thank you for taking the time to share your thoughts and experiences of your recent stay at the Castle Hotel Windsor – MGallery Hotel Collection It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Beautiful place beautiful staff

Customer review rating 4.4/5

Vivian Friends - 20/03/2020 Confirmed reviews ALL

Wonderful. Gorgeous hotel with style and comfort and utterly lovely staff who were beyond helpful. Very special place.

Dear Vivian W., Thank you for providing us with some valuable feedback. We are really glad you had a nice and comfortable stay, as we always aim to provide an ideal hotel experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Best location possible, lovely staff, close to the castle

Customer review rating 4.4/5

Beth Couples - 18/03/2020 Confirmed reviews ALL

Had a great stay. Was made to feel very welcome by the fantastic staff. The hotel is super close to the castle and near to some great restaurants and pubs. Room was clean and comfortable as was the rest of the hotel. Would definitely recommend.

Dear Elizabeth M., Thank you for providing us with some valuable feedback. We are really glad you had a nice and comfortable stay, as we always aim to provide an ideal hotel experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Great rooms and lovely helpful staff

Customer review rating 4.4/5

Anonymous Families - 17/03/2020 Confirmed reviews ALL

The rooms were of an excellent standard and the staff were very helpful and friendly

Dear Lesley C., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Ideally situated and a lovely hotel

Customer review rating 4.4/5

Bruce Couples - 16/03/2020 Confirmed reviews ALL

We stayed for a couple of days and were very satisfied with our stay. Food and rooms were of a high standard and the staff were efficient and friendly.

Dear Edward F., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Very well located for Windsor Castle visits!

Customer review rating 4.4/5

Peter M. Couples - 16/03/2020 Confirmed reviews ALL

A very pleasant stay in a well furnished hotel. Excellent breakfast with attentive staff. Bedroom (standard) absolutely adequately equipped and very well cleaned daily. Only criticism? Pillows on the bed are far too soft - I almost drowned... but solved by putting a chair cushion between 2 pillows...

Dear Maria M., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Good stay

Customer review rating 4.4/5

Ah Business - 16/03/2020 Confirmed reviews ALL

Only stayed one night, staff were helpful and friendly. rooms were clean and presented however, some parts of the hotel require updating and new decor.

Dear Asim H., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Good Value and Location

Customer review rating 4.4/5

Antony W. Solo - 16/03/2020 Confirmed reviews ALL

Stayed here for the recent Wales V England Rugby game. Rooms nice and clean. Parking a little steep (£30) but worth booking in advance if you need it. Reception service was excellent

Dear Antony W., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

We’ll located, friendly staff, good breakfast.

Customer review rating 4.4/5

Jane R. Couples - 16/03/2020 Confirmed reviews ALL

Everything was good with one little downside of the duvet being too small for the large comfy bed. It didn’t even reach the sides of the bed! In all other aspects the room was lovely, breakfast very good and parking very convenient.

Dear Christoher R. Jane R., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager

Excellent location and lovely staff

Customer review rating 4.4/5

David T. Solo - 15/03/2020 Confirmed reviews ALL

In the centre of Windsor and my room overlooked the Castle. Had a Superior room which was lovely, very clean and really comfortable - awesome bed and had a great nights sleep. Highly recommended and will be returning but next time with the family.

Dear David T., We very much appreciate your comments regarding your stay at the Castle Hotel Windsor - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Alves - Assistant Front Office Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in windsor