Customer review rating 4.0/5 7,182 reviews
ALLSAFE approved hotel
700 year-old country manor retaining its original features
14 meeting rooms holding up to 400 guests
Indoor heated pool and gym facilities
Popular wedding reception destination for up to 250 guests
Spa facilities offering a range of treatments
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 11h00
Clayton Le Moors Lancashire
BB5 5JP blackburn
Contact email :H6617@accor.com
Check-in from 15h00
Check out up to 11h00
175 bedrooms blend age-old comfort with modern design and include one suite, three special feature rooms and enhanced accessibility rooms - as well as the brand new Executive Wing with walk-in showers and luxury welcome pack. All bedrooms are non-smoking and provide 24-hour room service, complimentary car parking, hair dryer, ironing facilities, flatscreen TV, and tea and coffee making facilities.
Classic double or twin room
Superior Double or Twin Room
Privilège double or twin room
Classic room with 2 Double Beds
Classic Single room with en suite facilities
Number of meeting rooms: 15
Maximum size: 370 m²
Maximum capacity: 400 people
Maximum banquet capacity: 250 people
100% genuine reviews from our guestsFind out more
Overall I enjoyed my stay.
caferacerkev 20/09/2021 TripAdvisor review
I enjoyed my stay and would stay again. It wasn't perfect but any problems were quickly sorted. All the people working at the hotel were nice and very helpful. We had two evening meal in the hotel restaurant. The first night was very busy but service was good. The steaks we ordered were undercooked. My wife sent hers back and it was still undercooked! The price of our meal was reduced to compensate us and we were happy with this. Breakfast was very nicely cooked using good quality ingredients. The room had recently been refurbished and had some issues. Cupboard doors were badly fitted and fridge had been put in a cupboard, so did not work. I took the fridge out of the cupboard and it worked great. Very quiet and cool. We used the swimming pool twice and had a good experience. Some work was being carried out and because of this, there was some issues with dust.
Potential to be fabulous. Let down by the detail
steph8859 19/09/2021 TripAdvisor review
We have stayed here several times over the last 20 years as really only viable option if visiting relatives in Accrington. At many levels it is a nice place and could be up there with the high scorers but the details let it down sadly . Staff are excellent but need more on reception at busy times . Mask wearing was so variable . Very concerned on the Monday we arrived. No masks at Reception or in bar and mostly no in restaurant in evening or breakfast next morning . Bad . Then clearly change of staff shift and Manager of restaurant who has been there for many years, and his now mainly female staff, all mask wearing and social distancing . Good. Sadly few guests wore despite some coughing and spluttering. Ugh . Food - evening meal was good . Breakfast variable as much food had clearly been sitting there too long ( hard skin on fried eggs was horrid) Juice tasted cheap . Our room was ok . Lots of space . Bed excellent. Had asked for a quiet room but only quiet after spa and bar guests left as people sat outside loudly late. Constant noise of motorway but actually as it was constant it could be ignored . Our doors were not aligned so had to slam both entrance door and bathroom door to get them to shut 🤷♀️. Bathroom clearly not designed with females in mind. No shower cap . Nowhere to hang clothes. No second towel for washed hair etc etc. Women will recognise this. Or even long haired men . Would have preferred attention to smaller details to a fancy jacuzzi bath tbh . We were told we could only have complimentary water if we booked Executive. 😂😂. I have travelled widely Africa Asia Europe and never encountered water snobbery at this level ( ref attention to detail point ) . Check in and check out easy which is good though but although I gave Amex details and there is a £150 allowance pending from date of arrival , no credit facility was set up ( much to the horror and chagrin of our breakfast waiter as we had an Expresso coffee not knowing it was over £2 extra so had not brought down cash - attention to detail reference again ) and really , an extra charge 🤔🤭😿😂 Spa and swimming pool - first time I didn’t use as too crowded and no COVID awareness it seemed sadly by guests This hotel needs to decide who it is aiming at . I understand it is difficult in current situation and a business needs to be profitable. But cheap economies cause a bad vibe. This hotel could be so so good with the right focus, staff well being and not trying to be all things
Anonymous Solo - 18/09/2021 Confirmed reviews ALL
Good checking. Nice room
Excellent stay, hotel wonderful!
Jean B. Couples - 18/09/2021 Confirmed reviews ALL
We arrived on a lovely sunny afternoon, check in was easy, reception staff were lovely. We had a lovely big room on the 1st floor, with a big tele which pleased my husband! We sat outside having a drink in the sun, we had dinner at the hotel which was delicious! Breakfast in the morning was buffet style which was fine, there was everything you expect for breakfast which was lovely, it is a lovely dining room. Later in the morning we went for a swim, sauna, steam room & whirlpool experience which was very invigorating! We loved every minute at this hotel, we felt very relaxed & at home here, all the staff were lovely & friendly especially the lady in the bar who was later in the restaurant even though she supported AC Milan as we were supporting Liverpool during there match that evening. It was a Wowcher offer we were on & if it comes up again we will be back. Although there were some refurbishments going on at the hotel it didn't affect us in anyway.
Melonie B. Families - 18/09/2021 Confirmed reviews ALL
Booking was for my two daughters and myself. The executive room was immaculate. 2 queen sized beds. Food was superb and excellent service.
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