Mercure Blackburn Dunkenhalgh Hotel & Spa

Firstly we wish to applaud all staff that my fiancee and I engaged with in your beautiful hotel From room staff to restaurant and front of house staff there was professionalism, friendliness and humour despite the stressful nature of their jobs . In particular we would like to draw attention to the reception staff on duty when we arrived on the afternoon of the 5th August, the room staff(Housekeeping) Maria , restaurant staff , Reshi, Olivia , Sara and Joshua whom ensured that food was served and cleared with quiet professionalism yet were engaging and polite , showing commitment to their role which was a pleasure to observe . It is these qualities that added to and enhanced what was a special occasion in itself When time and our worklife allows , both of us would have little hesitation in returning.

Absolutely amazing. Staff were so attentive without being in your face. Especially Sara who was so nice to chat to amd went out of her way to create cocktails for me. Nothing seemed to be too much of an ask for the staff. We booked the overnight spa stay for 2 which included dinner, breakfast amd an hour spa treatment. Food was beautiful. The natural products used for the massage amd facial have done wonders wonders my skin. Rooms were lovely. Plenty of space, love that there was a bath and shower cubical. We are already planning our next visit. For a longer stay.

Great staff on front and in restaurant

Lovely garden room. Nice bottle of wine, as booked through Secret Escapes. Good breakfast. Staff very friendly and helpful.

On arrival at the Hotel we were given a free upgrade to a family room as none of the executive rooms were available when we applied for an upgrade… room was lovely.. clean spacious & fab quality bathroom products- so much so…. I’ve ordered them for use at home… staff were great- friendly helpful efficient - a real credit to the company & one of the best assets about this beautiful hotel. Shout out to James who was working the bar during our stay…. Lovely guy who had time for a chat & provided great service.. We booked inclusive dinner on our first night and the food was absolutely first class…fantastic value for money as well.. Buffet breakfasts were just as good… the hotel itself is set in lovely grounds with great facilities. Unfortunately the spa was not availability for use but the leisure facilities were great. Location is great and a short drive to the lovely town of Clitheroe. Overall - a last minute booking which turned out to be a great decision & a relaxing 2 nights stay.. Thankyou Mercury Blackburn… I would recommend you without hesitation 👍👍…. Linda & David- Edinburgh