Dear Ms HUGGETT, We very much appreciate your comments regarding your stay at the ibis budget Beaconsfield. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I absolutely understand and agree to the requirement of sockets near the mirror. Rest assured I will forward your feedback to the management team, who will work on this next time the hotel is renovated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vartika Gupta General Manager | Ibis Budget Beaconsfield M40/J2 | Beaconsfield Extra Services Beaconsfield | HP92SE Tel: +4…29 | Fax: +4…49 Email: h6… | Web: www.ibis.com  Before printing think about your responsibility & commitment with the Environment!

Dear Mr B., Thank you for taking the time to tell us about your experience at the ibis budget Beaconsfield. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am happy to inform you that the hotel will be fitted with new mattresses in the coming months. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vartika Gupta General Manager | Ibis Budget Beaconsfield M40/J2 | Beaconsfield Extra Services Beaconsfield | HP92SE Tel: +4…29 | Fax: +4…49 Email: h6… | Web: www.ibis.com  Before printing think about your responsibility & commitment with the Environment!

Dear Ms g., Thank you for taking the time to tell us about your experience at the ibis budget Beaconsfield. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vartika Gupta General Manager | Ibis Budget Beaconsfield M40/J2 | Beaconsfield Extra Services Beaconsfield | HP92SE Tel: +4…29 | Fax: +4…49 Email: h6… | Web: www.ibis.com  Before printing think about your responsibility & commitment with the Environment!

Dear Ms V., We very much appreciate your comments regarding your stay at the ibis budget Beaconsfield. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vartika Gupta General Manager | Ibis Budget Beaconsfield M40/J2 | Beaconsfield Extra Services Beaconsfield | HP92SE Tel: +4…29 | Fax: +4…49 Email: h6… | Web: www.ibis.com  Before printing think about your responsibility & commitment with the Environment!