Novotel Christchurch Cathedral Square

Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,884 reviews

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Hotel extras

  • ALLSAFE certification

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

  • By plane

    CHRISTCHURCH INTL At 11km / 7 miles

GPS:-43.530636, 172.637298

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

THE SQUARE RESTAURANT

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Our accommodation(s)

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,884 reviews

TripAdvisor Rating  4.0/5  1,425 reviews

Certificate of excellence 2022

Yes, well located and a very nice stay.

Customer review rating 4.5/5

Ian M. Couples - Confirmed reviews ALL

Everything was great and the staff were excellent

Dear Ian M., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager Front Office

Excellence

Customer review rating 4.5/5

John Couples - Confirmed reviews ALL

The same high standard every time I stay

Dear John D., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager Front Office

Front Staff weren't as helpful as we have had in the past.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Overall it's a great central hotel that suits our needs. Had a lovely girl who gave us our free drinks.

Dear Maryrose M., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologise for the inconvenience caused due to the lack of communication, We would definitely make it up the next time you choose to stay with us Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager Front Office

Good quality food

TripAdvisor rating 4.0/5

Waynetraveller Couples - TripAdvisor review

We arrived later in the evening and were looked after well. The quality of the food was very good, speed of service great (helps there were only 2 other tables at this time). We had 3 courses and enjoyed them all. Finished with white chocolate dessert with milk and dark chocolate. One of the best desserts in a long time

Great staff, above and beyond.

Customer review rating 5.0/5

Gary F. Couples - Confirmed reviews ALL

Great room, excellent location, very helpful staff.

Dear Gary F., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager - Front Office

In partnership with TripAdvisor

Other web-users rate our hotel

  • 653 reviews 9.2/10 Location
  • 1,067 reviews 7.5/10 Room
  • 1,313 reviews 8.9/10 Service
  • 32 reviews 5.2/10 WiFi
  • 422 reviews 7.5/10 Food
  • 317 reviews 7.7/10 Cleanliness
  • 247 reviews 8.7/10 Breakfast
  • 162 reviews 6.8/10 Value

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