Novotel Christchurch Cathedral Square 4 stars

Dear Tony a., Thank you for taking the time to provide us with your feedback about your stay at Novotel Christchurch Cathedral Square. We are committed to providing our guests with exceptional service and quality experiences, and we are delighted that our team has exceeded your expectations! We appreciate your kind words about our food in-house. At Novotel Christchurch Cathedral Square, we strive to provide a wide variety of drinks that appeal to all of our guests. Unfortunately, it appears that we have not been able to meet your expectations regarding our beer selection. We value your feedback and will take it into consideration as we continue to assess our offerings. We hope you will visit us again soon so that we can show you the high level of service and comfort that you deserve. Best Regards, Aditya Patil Front Office Manager Novotel Christchurch Cathedral Square & Ibis Christchurch 52 Cathedral Square, Christchurch, 8011, New Zealand T +6… NOVOTEL.COM/H6592 ALL.COM

Dear Nick Donaldson, Thank you for taking the time to review your stay with us at the Novotel Christchurch Cathedral Square. We are pleased to hear that you found our service, location and cleanliness to be satisfactory. It is also delightful that you were happy with your stay. As a company, we are committed to providing a pleasant and memorable experience for all of our guests. We are glad that you had a positive experience with us and hope to welcome you back soon. Best Regards, Aditya Patil Front Office Manager Novotel Christchurch Cathedral Square & Ibis Christchurch 52 Cathedral Square, Christchurch, 8011, New Zealand T +6… NOVOTEL.COM/H6592 ALL.COM

Dear Elisa, Thank you for your valuable feedback following your stay at Novotel Christchurch Cathedral Square. We appreciate you taking the time to tell us about your experience. At Novotel Christchurch, we strive to provide our guests with the highest level of service and hospitality. We are sorry that the standard of our services and amenities did not meet your expectation on this occasion. We believe that each of our guests should be able to enjoy a comfortable and hassle-free stay, and we apologize for any inconvenience caused during your time with us. We have shared your feedback with the appropriate teams in order to make improvements for future experiences. I have also emailed you a final invoice copy on email el… also on that note please also review your Junk email since its a electronic generated email. Please accept my sincere apologies and Its my hope you will give a chance in future to better redeem ourselves. please do not hesitate to contact me directly I have left you my contact details below. Best Regards, Aditya Patil Front Office Manager Novotel Christchurch Cathedral Square & Ibis Christchurch 52 Cathedral Square, Christchurch, 8011, New Zealand T +6… E - Ad… NOVOTEL.COM/H6592 ALL.COM

Thank you for the kind words regarding our great bedding and prime location! We are delighted to hear that you enjoyed your stay with us and appreciate the time taken to share your experience. On behalf of all the staff here at Novotel Christchurch Cathedral Square, we thank you for your feedback and look forward to welcoming you back again soon! Best Regards, Aditya Patil Front Office Manager Novotel Christchurch Cathedral Square & Ibis Christchurch 52 Cathedral Square, Christchurch, 8011, New Zealand T +6… NOVOTEL.COM/H6592 ALL.COM

Dear Floyd W., Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the location of our Novotel Christchurch Cathedral Square and found it to be an easy place to stay. Our team is committed to providing excellent service and we are glad that you could feel it during your stay. We appreciate your support and look forward to welcoming you back again soon. Best Regards, Aditya Patil Front Office Manager Novotel Christchurch Cathedral Square & Ibis Christchurch 52 Cathedral Square, Christchurch, 8011, New Zealand T +6… NOVOTEL.COM/H6592 ALL.COM