Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,857 reviews

Best price
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Novotel Christchurch Cathedral Square - Image 1
Novotel Christchurch Cathedral Square - Image 2
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Novotel Christchurch Cathedral Square - Image 4
52 Cathedral Square, 8011 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Telephone
Fax +64 3 372 2112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,857 reviews

TripAdvisor Rating  4.1/5  1,531 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Kenneth R. Couples - Confirmed reviews ALL

Room was very clean and comfortable. Staff were friendly and helpful. Breakfast was always fantastic.

Kia ora Kenneth, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our central location, found your room clean and comfortable, and experienced friendly and helpful service from our team. We are also pleased that you enjoyed our breakfast offerings. We look forward to welcoming you back to Novotel Christchurch Cathedral Square in the future. Regards, Novotel Christchurch Cathedral Square

Customer review rating 4.0/5

Leanne D. Families - Confirmed reviews ALL

Friendly Staff, delicious buffet breakfast

Customer review rating 3.5/5

Rebecca M. Couples - Confirmed reviews ALL

Staff very friendly

Customer review rating 2.0/5

Wheeler L. Couples - Confirmed reviews ALL

Well located but very average for the price

Kia Ora L., Thank you for taking the time to share your feedback. We are pleased to hear that you found our location convenient and that aspects of your stay, such as check-in, cleanliness, and our team’s service, met your expectations. At the same time, we are very sorry to hear that your experience did not feel in line with the value you expected. We take your comments regarding the accommodation and overall offering seriously, and your feedback will be shared with our team as we continuously look for ways to enhance the guest experience. As an ALL Accor Classic member, your satisfaction is important to us, and we regret that we fell short of making your stay feel special. We would welcome the opportunity to demonstrate the high standard of service and comfort that we strive to deliver to every guest during a future stay. Thank you again for your honesty, as it helps us improve and ensure a better experience for all our guests. Warm regards, The Novotel Team

Customer review rating 5.0/5

Diane S. Friends - Confirmed reviews ALL

Nice placectovstay and staff friendly and helpful

Kia Ora Diane, Thank you very much for your lovely review and for awarding us a perfect score. We’re delighted to hear that you enjoyed our great location and found the hotel a nice place to stay, with friendly and helpful staff making your visit even more enjoyable. It’s wonderful to know that everything from your booking experience on ALL.com through to check-out, cleanliness, accommodation, WiFi, and our sustainability efforts met your expectations so well. Your kind words about our team mean a great deal to us, and I will be sure to share your feedback with them. We truly appreciate you choosing to stay with us while travelling with friends, and thank you for recommending our brand and the ALL loyalty program. We hope to have the pleasure of welcoming you back again soon for another relaxing and memorable stay. Warm regards, Joshua Guest Services Manager Novotel Cathedral Square

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,184 reviews 9.3/10 Location
  • 1,348 reviews 7.1/10 Room
  • 1,481 reviews 9.1/10 Service
  • 15 reviews 6.6/10 WiFi
  • 531 reviews 6.2/10 Comfort
  • 440 reviews 7.9/10 Cleanliness
  • 380 reviews 7.6/10 Food
  • 364 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.