Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.4/5 2,874 reviews

Novotel Christchurch Cathedral Square - Image 1
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Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,874 reviews

TripAdvisor Rating  4.0/5  1,498 reviews

Certificate of excellence 2023

Faded and average

Customer review rating 2.5/5

Kp Couples - Confirmed reviews ALL

We felt the room was very worn and average. The breakfast was very lack lustre. The fruit selection was mainly tinned not fresh. Just lacking compared with other hotels. The staff were very pleasant though and extremely helpful

Kia Ora Karen, Thank you for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations during your stay. We always aim to provide exceptional experiences for our guests, and we regret that we fell short in your case. Please rest assured that your comments regarding the room and breakfast have been forwarded to our executive chef and culinary team for review. We hope to have the opportunity to welcome you again and exceed your expectations. Kind Regards, Shriya Chimbaikar Food and Beverage Manager

Excellent location and great stay

Customer review rating 5.0/5

Nf H. Couples - Confirmed reviews ALL

Very nice room. Great breakfast lots of choice.

Kia Ora Nigel, Thank you so much for sharing your wonderful feedback! We’re delighted to hear that you enjoyed our excellent location, comfortable room, and the variety of choices at breakfast. It’s also fantastic to know that our cheerful and helpful staff made your stay even more memorable. We truly appreciate your kind words and look forward to welcoming you back for another great stay in the future! Ngā mihi nui, Bella Phillips Assistant Manager

Best location for access to city amenities.

Customer review rating 4.0/5

Robg Business - Confirmed reviews ALL

Great location and easy walk to variety of restaurants bars etc when entertaining business clients.

Kia Ora Rob, Thank you for your positive feedback regarding our location. We are delighted that you found it convenient for accessing city amenities and entertaining your business clients. We look forward to welcoming you back on your next visit. Best Regards, The Novotel Team

Good and nice hotel

TripAdvisor rating 4.0/5

lkyr Couples - TripAdvisor review

The room is clean and close to shops and eateries. My assigned room has hair dryer, bathtub, iron, kettle and facing the main road with a good view. There's gym and the restaurant serves good food. The staff were nice and respectful. Would recommend for stay while in Christchurch.

Perfectly located in the city

TripAdvisor rating 5.0/5

hewholovestotravel Solo travel - TripAdvisor review

Located right in the heart of Christchurch, Novotel Cathedral Square boasts stunning views, especially from the 12th floor overlooking the iconic Cathedral; even in its state of repair. The service is top-notch, with all staff members being wonderfully happy and helpful. The breakfast selection is fantastic, offering a wide variety of delicious options to kickstart your day. Also offering eggs & omelets cooked to order. Being close to 2 tram stops, Novotel Cathedral Square is ideally situated to see the main attractions or simply stroll to nearby restaurants. An enjoyable & comfortable stay.

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Other web-users rate our hotel

  • 930 reviews 9.2/10 Location
  • 1,249 reviews 7.1/10 Room
  • 1,398 reviews 9.2/10 Service
  • 13 reviews 7.1/10 WiFi
  • 405 reviews 8/10 Cleanliness
  • 353 reviews 7.4/10 Food
  • 330 reviews 8/10 Breakfast
  • 193 reviews 5.2/10 Value

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