Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.4/5 2,638 reviews

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Description

Hotel extras

  • ALLSAFE certification

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,638 reviews

TripAdvisor Rating  4.0/5  1,470 reviews

Certificate of excellence 2023

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The soap was very scented and caused hay fever like symptoms I was unable to get documents printed but a colleague was able at another hotel The food at the restaurant was not very good so my team ate elsewhere I went for a lunch meeting but was told the restaurant was closed . There was no notification at bottom of stairs or in my room . The staff were friendly . My room was good . I like the work desk

Overall Excellence

Customer review rating 5.0/5

Geoff C. Business - Confirmed reviews ALL

4 nights accomodation for a business course. The room was always immaculate after room service and the training/conference facilities are of the highest quality. Highly recommended.

Kia Ora Geoff, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our room service and training/conference facilities to be of the highest quality. We appreciate your recommendation and look forward to welcoming you back soon. Best Regards, Aditya Patil Front Office Manager Novotel Christchurch Cathedral Square & Ibis Christchurch 52 Cathedral Square, Christchurch, 8011, New Zealand T +6… NOVOTEL.COM/H6592 ALL.COM

Very conveniently located hotel

TripAdvisor rating 4.0/5

731catherinel Friends getaway - TripAdvisor review

Very conveniently located hotel. Everything you need from a chain hotel. Staff were lovely. Breakfast was good. We arrived before our check in time after a very long journey from the UK and the hotel got us into a room as soon as they could. Would recommend.

Hi Catherine, thank you for your kind words! We're thrilled you enjoyed our convenient location, friendly staff, and tasty breakfast. We always try our best to accommodate early check-ins after long journeys. Looking forward to welcoming you back! Regards, Bradley Conder

It’s the little things that make a difference

Customer review rating 3.5/5

Jo Business - Confirmed reviews ALL

The staff were lovely, so friendly and helpful. The hotel room was nice and clean. I am old and did not know how to work the heating and cooling, it would have been helpful to have instructions. To park on loose gravel, with no cover outside the hotel I was charged $25 which I thought was a bit steep considering the type of parking it was. I was charged $6 for a bottle of that I thought was complimentary which was frustrating. The hotel is in a great location.

Kia Ora Jo, Thank you for sharing your feedback with us. We are delighted to hear that you found our staff lovely and helpful, and that you appreciated the cleanliness of your room. We apologize for any inconvenience caused by the lack of instructions for the heating and cooling system. Regarding the parking fee and the charge for the bottle, we acknowledge your concerns and will take them into consideration for future improvements. We are pleased that you enjoyed our hotel's great location. Best Regards, Joshua Wade Guest Services Manager Novotel Christchurch Cathedral Square & Ibis Christchurch 52 Cathedral Square, Christchurch, 8011, New Zealand T +6… NOVOTEL.COM/H6592 ALL.COM

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

lovely room ; service was great

Kia Ora, Thank you for your positive feedback on our lovely rooms and great service. We are delighted to hear that you enjoyed your stay with us. Best Regards, Joshua Wade Guest Services Manager Novotel Christchurch Cathedral Square & Ibis Christchurch 52 Cathedral Square, Christchurch, 8011, New Zealand T +6… NOVOTEL.COM/H6592 ALL.COM

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Other web-users rate our hotel

  • 760 reviews 9.1/10 Location
  • 1,064 reviews 7.1/10 Room
  • 1,171 reviews 9.1/10 Service
  • 13 reviews 7.1/10 WiFi
  • 342 reviews 8/10 Food
  • 338 reviews 7.7/10 Cleanliness
  • 264 reviews 8.5/10 Breakfast
  • 158 reviews 5.9/10 Value

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