Mercure Budapest City Center Hotel 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,331 reviews

Hotel extras

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Enjoy yourself to one of our freshly designed Superior room or choose our Superior Privilege room with extended services like access to the prestigious Privilege Lounge .

Hotel location

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
Hungary

GPS:47.494183, 19.052557

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Winestone City Center

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,331 reviews

TripAdvisor Rating  4.0/5  645 reviews

Brilliant location, beautiful, large and clean room

Customer review rating 5.0/5

Gerald C. Couples - Confirmed reviews ALL

A short 3 day City break. perfectly located for exploring the City and the room was comfortable and quiet

Dear Gerald C., I would like to thank you for choosing Mercure Budapest City Center and for taking your time to fill in our questionnaire. Your feedback is highly appreciated. I am pleased to see that our excellent location and your given room especially met your expectations. As guest satisfaction is one of our top priorities, we strive every day to go the extra mile for our guests, therefore your comments concerning the fruit juice machine are very well noted and we are going to do our best to learn from it and to improve. I would like to thank you once again for your feedback, we really look forward to welcoming you back to our hotel. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

noisy

Customer review rating 3.5/5

Michel Business - Confirmed reviews ALL

Overall good experience, expect for the building site next to the building. they started very early (04.45 every day).

Dear Michel, First of all, I would like to thank you for choosing Mercure Budapest City Center and for taking your time to fill in our questionnaire. Your feedback is highly appreciated. On the other hand, please accept my sincerest apology for the unpleasantness you had to bear with because of the construction work in the neighborhood. The works are happening beyond our control, nevertheless we are keeping contact with the responsible people and representing the interest of our guests and the hotel. As guest satisfaction is one of our top priorities, we strive every day to go the extra mile for our guests, therefore your comments concerning the critical points are very well noted and we are going to do our best to learn from it and to improve. While I wish you have had a better experience with us, I truly hope to have the opportunity in the future to welcome you back to our hotel. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Very nice hotel, good location!

Customer review rating 5.0/5

Eman S. Couples - Confirmed reviews ALL

Everything is nice, aircondition did not work but it was not a big problem.

Dear Eman S., I would like to thank you for choosing Mercure Budapest City Center and for taking your time to fill in our questionnaire. Your feedback is highly appreciated. I am truly glad to hear that you enjoyed your stay with us and our central location especially met your expectations. As guest satisfaction is one of our top priority, we strive every day to go the extra mile for our guests therefore your comments concerning the critical points are very well noted and we are going to do our best to learn from it and to improve. I would like to thank you once again for your feedback, we really look forward to welcoming you back to our hotel. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Too warm and noisy

TripAdvisor rating 3.0/5

Christine M TripAdvisor review

The rooms were horribly warm and the AC did not cool at all. The breakfast was mediocre, and the room was facing a building site with a lot of noise. The rooms were of appropriate size and nicely furnished though. And the location is super.

Dear H755XDchristinem, First and foremost, I would like to thank you for choosing Mercure Budapest City Center for your stay in Budapest. I am pleased to see your kind words concerning our central location. On the other hand, please accept my sincerest apology for the unpleasantness you had to bear with because of the construction work in the neighborhood. The works are happening beyond our control, nevertheless we are keeping contact with the responsible people and representing the interest of our guests and the hotel. As guest satisfaction is one of our top priorities, we strive every day to go the extra mile for our guests therefore your comments concerning the critical points are very well noted and we are going to do our best to learn from it and to improve. While I wish you have had a better experience with us, I truly hope to have the opportunity in the future to welcome you back to Mercure Budapest City Center. Kind regards, Róbert Kovács General Manager

Good staff team, good location, clean room

Customer review rating 4.0/5

Pranav Business - Confirmed reviews ALL

Good hotel for business stay. Well priced, clean room, professional staff team.

Dear Pranav, Thank you very much for your kind comments. I am truly glad to see that you enjoyed your stay in Mercure Budapest City Center. I appreciate your praise concerning our central location and hotel’s cleanliness as well. It is even more pleasure to hear that you especially liked the service provided by our young, talented colleagues. I will not hesitate to share your kind words with the team, as such wonderful feedback ensures all of us that we are on the right path. I would like to thank you once again for your summary, we really look forward to welcoming you back to our hotel upon your next visit in Budapest. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,148 reviews 9.6/10 Location
  • 965 reviews 6.3/10 Room
  • 923 reviews 8.6/10 Service
  • 12 reviews 6.5/10 WiFi
  • 643 reviews 8/10 Breakfast
  • 578 reviews 3.5/10 Comfort
  • 406 reviews 8.2/10 Cleanliness
  • 247 reviews 3.7/10 Amenities

Powered by Trustyou

All our hotels in Budapest