Customer review rating 4.4/5 3,403 reviews
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In the heart of the Futian CBD and right next to the Metro Station
479 guest rooms with modern convenient facilities
13 function rooms in various styles
International specialties in 4 Restaurants and 2 Bars
Indoor pool, spa and sauna facilities with relaxation experience
Check-in from 14h00
Check out up to 12h00
Paying
Zhuzilin, Shennan Boulevard
Futian District
Guandong Province
518040
shenzhen
china
Check-in from 14h00
Check out up to 12h00
Shenzhen Bus Company : 204 Zhuzilin
Luobao Line : Line 1 Zhuzilin/Exit B2
Shenzhen At 35km / 21.75 miles
Luohu Station At 13km / 8.08 miles
GPS :22.534955, 114.012659
There are 481 rooms with 8 different categories to suit different guest. The Superior twin room and Queen room have a mountain view, the Deluxe twin room, queen room and double beds room have with extra space a view of the bay. The Executive rooms are available with executive floor privileges. The Bay view suites are available with executive floor privileges with pleasant view of the bay.
Number of meeting rooms: 11
Maximum size: 478 m²
Maximum capacity: 400 people
Maximum banquet capacity: 260 people
100% genuine reviews from our guests
Find out moreNice Location
HYSZ2020 Business - 08/10/2020 TripAdvisor review
I have been staying in different Sofitel hotels in Mainland for more than 100 nights in 2019, the Accor brand and hotel location are always my crucial concerns. This is the first time for me to visit Shenzhen Accor because of meetings and functions in SZ those few days. I just need an executive lounge for me to stay and work a bit in between different meetings and functions, that's why I checked with Accor customer care beforehand and the reply was positive. Hence, I don't bother checking other hotel brands and go straight with this Accor Hotel. During checking-in at the reception, the lady's reply on my lounge benefits really shocked me. I can't go that executive lounge even though I am a diamond member, that is for someone else. If I have to go to the lounge, then I have to pay. On the other hand, the happy hours session will be provided at the 1/F café but not at the executive lounge, and I visited on the first day at around 6pm. I was so embarrassed because the staff at the 1/F café told me that I am ONLY allowed to eat certain types of food at 1/F café but not all during this complimentary happy hours session. I didn't expect any happiness during this happy hour so I just left. In short, the hotel property is pretty old but that's not my main concern. I just need a lounge for me to have a coffee or tea and relax a bit in between meetings, a very normal request for me in other Accor hotels indeed. I felt a bit disappointed for being a diamond member this time. Last but not least, I happened to see a lady pull down her mask when working around at breakfast time. I thought they were supposed to put on mask properly when serving guests.
Helpful and friendly service
sbecher Business - 12/07/2020 TripAdvisor review
The staff welcomed me very friendly and was helpful. E.g. they recommended me a nice and cheap local restaurant,were supportive in organizing transportation and all service was conducted with a friendly style. Could recommend :-)
Great Hotel
JSiong Business - 19/01/2020 TripAdvisor review
I live inn this hotel for the first time, usually stayed at Novotel and will come back. I note that I have stayed at your hotel for two nights (13/1 and 14/1) but I still have not received the points and the two nights registered
Friendly and well staffed
Matthew Business - 13/01/2020 Confirmed reviews ALL
I made a call to the front desk to ensure that the booked room would not be cancalled as I was due to check in after 6pm. The front desk lady Emily was very helpful and coincidently she was the one who helped me checked in also at the reception. The hotel rooms are quite old and need to be revamped for the price paid. Hotel breakfast was also average. I'm doing a comparison actually with Mercure Penang which I stayed during December 2019 period.
welcome drinks
Passport01092225764 Couples - 11/01/2020 TripAdvisor review
Only one welcome drink for a guest room of 2 adults is not satisfactory and no snacks was provided. The environment of the bar is not good. My previous stay in Guangzhou Sofitel hotel was provided with 2 drinks and snacks.
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