The breakfast was cold No person to give iron in rooms No toothbrush or toothpaste in rooms

This hotel was a welcome break from being on the road. It provided us with a comfortable room which was clean. As with all Ibis hotels, the bed was very comfortable. It was well located to find something to eat in the evening and we will probably stay there again if we are nearby at the right time of day.

Nice choice of hotel for our first visit to Maubeuge - but. Firstly the good bits - the hotel was easy to find and very nicely laid out inside. The lady on reception was very pleasant and extremely helpful - probably one of the most helpful receptionists I've met at an Ibis hotel. Maubeuge itself was an interesting town and certainly worth a return visit (we were only overnighting). However - parking was a huge issue. The provided parking for the hotel is in a large multi story purpose built car park that's lit at night and only a few metres away. Ideal you might think, but there's a 2m height restriction at the entrance and, with a roof box fitted. our car was higher than that. The only available place to park was on an unlit grass verge on the far side of the car park (so out of sight), next to a wire fence separating the bus station from the railway station. We had considerable security concerns about leaving it there. It was suggested we could move it to some (private?) spaces next to an office block once they became available after about 6.00pm (which we did) but overall this parking issue would prevent us using the hotel again. If we'd arrived in a lower car it wouldn't have been an issue but this is how we found it on this stay. It was also surprisingly expensive. Our following night at another Ibis hotel in Besancon was half the price for a much more relaxing occasion.

had to change the room, initial one smell cold smoke of tobacco

With respect to the current situation, I accept some restrictions. However, some things could have been better. Access to the breakfast buffet is too "open" - I've seen hotels, that already prepare trays with pre-packed cuttlery - you don't have to grab yours from the box. Besides, the state of the desk in the room was poor. The edge was so jagged that I feared for my sweater.