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ibis Pune Viman Nagar Hotel 3 stars

Customer review rating 4.1/5 3,175 reviews

ALLSAFE approved hotel

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Room 1

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How it works?
ibis Pune Viman Nagar
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+ 17 Services

Hotel extras

  • The hotel is pet friendly!

  • Close proximity to Weikfield IT Park, Eon IT Park, WTC & Magarpatta city.

  • Longest breakfast from 4am to noon. 24hr Grab it & Go menu

  • 3 meeting rooms catering for up to 200 delegates.

  • Pay a little more and enjoy room with extra benefits at INR 499.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Currency exchange
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 3 Meeting room(s)
  • Copy/print service available

Hotel location

ibis Pune Viman Nagar

Survey No 32 Viman Nagar Rd
Maharashtra State
411014 pune
india

Tel: +912040184018

Fax: (+91)20/40184019

Check-in from 14h00

Check out up to 11h00

  • By plane

    LOHEGAON AIRPORT At 2km / 1.24 miles

  • By train

    RAILWAY STATION At 7km / 4.35 miles

GPS :18.559672, 73.912915

Our accommodation(s)

Your sleep is our priority in our 160 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Our restaurants and bars

SPICE IT

Type of cuisine: International

Our Spice It restaurant offers you a unique opportunity to explore Indian, Oriental and European spices - Create your own combination and watch our chefs prepare it in front of you

BAR

The Bar : a friendly place to get together at any time of day.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 93

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
ibis Pune Viman Nagar

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,175 reviews

TripAdvisor Rating 4.0/5

1,339 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located but . . .

Customer review rating 1.0/5

Mayuresh Business - 17/09/2021 Confirmed reviews ALL

Though the hotel is well located, you don't have any options for room configuration. The food menu is limited too. There are quite a few good budget hotels around however, ibis lack to offer a relaxing experience to its consumer. Commit if you have no options . . .

Worst ever experience

Customer review rating 0.5/5

Anonymous Business - 16/09/2021 Confirmed reviews ALL

Up payment confirmation not done from ur end. International guest passport and driving license not accepted at your hotel. Last moment staff denied checking to guests. Really unacceptable service

Well located

Customer review rating 5.0/5

Raja J. Business - 14/09/2021 Confirmed reviews ALL

Good Ambience

Good stay

Customer review rating 5.0/5

Amit K. Business - 12/09/2021 Confirmed reviews ALL

Not have time to explain... All was good

Dear Guest, We very much appreciate your comments regarding your stay at ibis Pune Viman Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pranjali Dhotre General Manager

Awesome stay

Customer review rating 5.0/5

Kshitija K. Couples - 12/09/2021 Confirmed reviews ALL

it was more than awesome . clean room , clean washroom . loved it . AC was little slower didn't operate well . overall awesome stay .

Awesome Stay

Customer review rating 5.0/5

Rajesh Y. Business - 11/09/2021 Confirmed reviews ALL

Everytime IBIS staff goes extra mile to ensure Stay is comfortable and you Checkout with SMILE on your face.

Dear Mr. Y., We very much appreciate your comments regarding your stay at ibis Pune Viman Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pranjali Dhotre General Manager

Bad

Customer review rating 0.5/5

Roshni Business - 10/09/2021 Confirmed reviews ALL

Bad service

Good location for air travelers

Customer review rating 3.0/5

Mohit K. A. Business - 10/09/2021 Confirmed reviews ALL

Room was okay but overpriced. Breakfast was below IBIS standards

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Pune Viman Nagar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pranjali Dhotre General Manager

Buona accoglienza, cucina

Customer review rating 5.0/5

Cristina M. Solo - 10/09/2021 Confirmed reviews ALL

The tea is wonderful. All very sweet, kind, available. Helpful in booking a cab or other needs, very available in cleaning room, bringing needed objects. Kitchen is like nouvelle cuisine, very tasty, refined, with many cookedqnd raw varieties, healthy. Also available to do fresh healthy veg and fruit juices

Dear Cristina M., We very much appreciate your comments regarding your stay at ibis Pune Viman Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pranjali Dhotre General Manager

Quality time

Customer review rating 4.0/5

Anonymous Couples - 10/09/2021 Confirmed reviews ALL

Spent best quality time

Dear Kunal J., We very much appreciate your comments regarding your stay at ibis Pune Viman Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pranjali Dhotre General Manager

Good stay

Customer review rating 4.5/5

Yogesh Business - 09/09/2021 Confirmed reviews ALL

Check in - Check out was highly efficient. All Covid related precautions were plainly evident. Food quality is good. Courteous staff.

Dear Yogesh S., Thank you for taking the time to share your comments with us. I am delighted to know that you had a pleasant stay with us and particularly value our services. Your appreciation for cleanliness and hygiene has been humbly received as it is the most vital and important precaution in the recent situation. I am very pleased to know that the service provided by our staff was to your liking. I am sure that your feedback will serve as a source of motivation for all our team members. We thank you very much for your patronage and look forward to welcoming you back at Ibis Pune Viman Nagar. Sincerely, Pranjali Dhotre General Manager

Not good

Customer review rating 1.5/5

Shruti Business - 09/09/2021 Confirmed reviews ALL

The food was just not good . It needs to improve drastically

Dear Shruti G., Thank you for sharing your experience with us. Our guests’ satisfaction is paramount for us and deeply regret the inconvenience caused to you during your recent stay with us. Further to your feedback, we have introduced strong corrective trainings to ensue that our guests’ stays are most comfortable. I can assure you that your experience was not reflective of our usual standards of service. I have reviewed the areas of concern as highlighted by you with my team and have initiated immediate rectification measures. We truly appreciate your sharing this feedback with us, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Pranjali Dhotre General Manager

Overall Bad service

Customer review rating 1.5/5

Sachin K. Families - 08/09/2021 Confirmed reviews ALL

Problem with hot water in the shower. Had to wait for long for hot water. Hot cold mixer was pathetic. Toilet spray gun uneven water pressure. No water at times. Chopsticks provided for eating rice??? Had to call and ask for spoon and fork, though was asked for bill payment immediately on food delivery. Air conditioned system was very pathetic. Buttons not working properly and required a hard touch. TV not working.. in short, I had to make call for all these things. Was this stay a comfortable one?? I had stayed by paying 3k INR because there was a pest control treatment in my house. Overall very pathetic experience.

Dear Sachin K., Thank you for taking the time to tell us about your experience at the ibis Pune Viman Nagar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pranjali Dhotre General Manager

Good s.

Customer review rating 4.5/5

Good T. S. Families - 07/09/2021 Confirmed reviews ALL

Comfortable s. and Tasty food

Dear Neha B., We very much appreciate your comments regarding your s. at ibis Pune Viman Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pranjali Dhotre General Manager

Extra Benefits - rip off

TripAdvisor rating 3.0/5

AVS18012020 24/01/2020 TripAdvisor review

At the time of booking IBIS on-sells extra benefit package however redeeming those benefits is extremely painful and the fine print is NOT detailed at the time of booking, check-in or order. Do not be surprised if you are also charged on your account for the inclusions in the extra benefits.

Dear AVS18012020, Thank you for taking the time to tell us about your experience at the ibis Pune Viman Nagar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a refund has been processed to your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Pranjali Dhotre Hotel Manager #Lovesibism

Good place to stay.. food quality in breakfast is also appreciable.. overall nice place to stay in Pune.

TripAdvisor rating 5.0/5

deb0ttamn Business - 15/01/2020 TripAdvisor review

Good place to stay.. food quality in breakfast is also appreciable.. overall nice place to stay in Pune.i do always try to stay in Ibis whenever I am in Pune........I do recommend people to come & stay..

Dear deb0ttamn, Thank you very much for sharing your feedback on Trip Advisor. I am happy to know that you had a pleasant stay with us and the team member were able to meet up to your expectations. Appreciation like this serves as a source of motivation for all our team members and i sincerely thank you for your kind feedback. Thank you once again for your comments and we hope that you will give us another opportunity to serve you better next time. Sincerely, Pranjali Dhotre Hotel Manager #lovesIBISM

Poor restaurant service

TripAdvisor rating 2.0/5

agarwalvikash Business - 13/01/2020 TripAdvisor review

Restaurant service needs to be improved a lot. The Staff there are not maintaining proper hygiene and serving food in the room without covering the platters. Tea/Coffee is being served in an uncovered mug that is being carried from restaurant to the room and by the time it reaches to the guests, the tea/coffee is cold. Restaurant staff seemed adamant to the guests and not willing to adapt the guests demand.

Dear agarwalvikash, I am sorry to hear that during your last visit we were unable to deliver the service standards that we always provide to our valued guest. We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. I am rigorously following up with my team on the concerns raised by you. We request you to provide us with another opportunity to serve you better and to regain your confidence in ibis Pune Viman Nagar. Sincerely, Pranjali Dhotre Hotel Manager #lovesIBISM

Value for money

TripAdvisor rating 5.0/5

Srinivas R Couples - 17/12/2019 TripAdvisor review

Comfortable stay with adequate facilities. Good breakfast spread, friendly and helpful staff; supportive front desk. Location very close to an upscale mall. Valet parking was available. Environment conscious in approach without compromising on facilities.

Dear Srinivas R, We would like to thank you for taking the time provide us with your valuable feedback following your stay at The Ibis Pune Viman Nagar. It is feedback such as yours that enables us to reinforce the quality of our service and we really appreciate your constructive comments. We hope to have the pleasure of welcoming you back to ibis Pune Viman Nagar in the near future. Regards, Pranjali Dhotre Hotel Manager #lovesIBISM

Worst food

TripAdvisor rating 3.0/5

akhileshshukla2 Business - 10/12/2019 TripAdvisor review

Horrible Food . It was filled will red chilly which usually people does not like. Kindly prepare food according to region an preference. It will be helpful for the heath of the people who is staying there.

Dear akhileshshukla2, Thank you for taking the time to tell us about your experience at ibis Pune Viman Nagar. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. I am rigorously following up with my team on the concerns regarding food raised by you. We request you to provide us with another opportunity to serve you better and to regain your confidence in ibis Pune Viman Nagar. Sincerely, Pranjali Dhotre Hotel Manager #lovesIBISM

Worst rooms and too expensive for the size & quality of room

TripAdvisor rating 1.0/5

jjdev2019 Business - 11/11/2019 TripAdvisor review

The size and quality of room is not even worth a room in a low scale lodge. It is the worst room I have ever stayed. Please avoid this property at any cost. The bathroom don't have any toiletries except a hand wash soap bar.

Dear jjdev2019, Thank you for sharing your feedback with us and our sincere apologies for the inconvenience caused to you. ibis is a global brand and our rooms and bathrooms has been designed on the basis of extensive market survey keeping in mind maximum utilization of available space and pass on the cost benefits to our valued guests. Being an economy brand we do not provide shaving and dental kit in the room, however for our guest’s convenience it is made available at the reception. We truly appreciate your sharing this feedback with us, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Pranjali Dhotre Hotel Manager #lovesIBISM

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