Sofitel Dubai The Palm Hotel 5 stars

Name: Sofitel Dubai The Palm
Address: DUBAI, 55558, UNITED ARAB EMIRATES
Telephone: (+971)44556677
Rating: 4.6

Customer review rating 4.6/5 8,403 reviews

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+ 25 Services

Sofitel Dubai The Palm Hotel

French luxury and local cuisine in the world's most exciting city

Discover the warm French-Polynesian welcome of Sofitel Dubai The Palm, a luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific. We offer travelers a choice of luxury rooms, prestigious suites and fully-furnished apartments.

Discover the warm Polynesian welcome of Sofitel Dubai The Palm, a luxury 5 star beach resort on Palm Jumeirah. Choose from a range of accommodations from elegant hotel rooms and suites to spacious family apartments and private villas.

Hotel extras

Polynesian-themed rooms, suites and furnished apartments
6 outdoor swimming pools and private beach
Water sports, Eco-golf and rooftop tennis & basketball courts
Located on the famous Palm Jumeirah island
Offers more than 10 restaurants and bars

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Private outdoor parking
- Private enclosed outdoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Services for children
- Babysitting on request (Paying)
- Children's Club for 4 to 6 years
- Childrens Club for 6 to 12 years
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
DUBAI INTL AIRPORT Paying
Reception open 24 hours a day
Dry cleaning / Ironing Paying
Boutiques/shopping
- Cash machine
- Currency exchange
- Beauty salon
- Hairdressing salon
Porter
Concierge

Swimming pool
- Pool (nearby)
- Indoor heated pool (nearby)
- Outdoor heated pool (nearby)
Fitness centre
Well-being
- Hammam
- Jacuzzi
- Massage (Paying)
- Sauna
- Solarium
Services for children
- Babysitting on request (Paying)
- Children's Club for 4 to 6 years
- Childrens Club for 6 to 12 years
Golf Paying
- Golf (Paying)
- Golf lessons (Paying)
Tennis
- Outdoor tennis court
- Tennis
Beach and water sports
- Boat excursions (Paying) (nearby)
- Jet skiing (nearby)
- Kayaking (nearby)
- Pedal boat (Paying) (nearby)
- Private beach (nearby)
- Snorkelling/Scuba diving center (nearby)
Other sports activities
- Basketball facilities (nearby)
- Billiards/Snooker (nearby)
- Football (nearby)
- Jogging track (nearby)
- Volley ball facilities (nearby)
Skiing Paying
- Downhill skiing (Paying) (nearby)
- Ski hire facilities (Paying) (nearby)

Breakfast Paying
6 Restaurant(s)
5 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

5 Meeting room(s)
Conventions hotel
Business center with support staff
Copy/print service available

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

6 Restaurants
6 Bars
Breakfast
- Breakfast à la carte
Room service
- Cold snacks
- Hot meals

9 Meeting rooms
Business Center
- Business center with support staff

Wheelchair accessible hotel

Hotel informations
- 360 rooms
- 2 rooms for people with reduced mobility
- No family room
- No connecting room
- 237 non-smoking rooms
- 5 floors
Languages spoken at the hotel
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High speed transmission line
- WiFi in the communal areas
- High Speed WiFi
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
Check In & Check-out facilities
- Express check-out
Porter
- Porter
Concierge
- Concierge
Currency exchange
- Currency exchange

Shuttle
- DUBAI INTL AIRPORT (Extra)
- DXB (Extra)
Complimentary valet parking
- On site

Sofitel Pool
- Outside
- On site
Sofitel Fitness
- On site

Beauty salon
Hairdresser/barber

Equipements for children
- Stroller available
Services for children
- Childrens TV Channels
- Childrens Club for 6 to 12 years
- Video game area
- Childrens Club for 4 to 6 years

Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah
East Crescent road
55558 dubai
united arab emirates

Tel: +97144556677

Fax: (+971)44556670

Check-in from 15h00

Check out up to 12h00

PALM MONORAIL : AQUAVENTURE

By plane
DUBAI INTL AIRPORT At 43.9km / 27.28 miles - Shuttle paying

GPS :25.14025, 55.13242

Our accommodation(s)

CLASSIC ROOM, Courtyard View, 1 King-Size Bed or 2 Single Beds

Max. number of persons: 3
Area: From 44 m² / 474 sq ft
Views: Courtyard View *
Most of the accommodation: CORNER_ROOM *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Pillow Menu(...)

LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony

Max. number of persons: 3
Area: From 40 m² / 431 sq ft
Views: Sea side *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Pillow Menu(...)

LUXURY ROOM PALM VIEW, 1 King Size Bed, Private Balcony

Accessible room

Max. number of persons: 3
Area: From 44 m² / 474 sq ft
Views: Ocean/Sea view *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Pillow Menu(...)

LUXURY ROOM PALM VIEW TWIN, 2 Single Size Beds, Private Balcony

Max. number of persons: 3
Area: From 44 m² / 474 sq ft
Views: Ocean/Sea view *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Max. number of persons: 3
Area: From 44 m² / 474 sq ft
Views: Sea side *

Subject to availability

JUNIOR SUITE, 1 King Size Bed, Sofabed, Private Balcony

Max. number of persons: 4
Area: From 60 m² / 646 sq ft
Views: Garden View *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Pillow Menu(...)

JUNIOR SUITE SEA VIEW, Club Access, 1 King Size Bed, Sofabed, Private Balcony

Max. number of persons: 4
Area: From 60 m² / 646 sq ft
Views: Ocean/Sea view *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Pillow Menu(...)

Max. number of persons: 4
Area: From 85 m² / 915 sq ft
Views: Panorama view, Ocean/Sea view, Pool side *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Pillow Menu(...)

BEACH SUITE, Club Access, 1 King Size Bed, Sofabed, Living Room

Max. number of persons: 4
Area: From 85 m² / 915 sq ft
Views: Ocean/Sea view, Garden View *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Pillow Menu(...)

Max. number of persons: 4
Area: From 85 m² / 915 sq ft
Views: Ocean/Sea view, Garden View *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Pillow Menu(...)

OPERA SUITE SEA VIEW, Club Access, 2 King Size Beds, 2 Bedrooms, Living Room

Max. number of persons: 5
Area: From 125 m² / 1346 sq ft
Views: Panorama view, Ocean/Sea view, Pool side, Sea side *
Most of the accommodation: TERRACE *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Pillow Menu(...)

Our restaurants and bars

MAUI BEACH RESTAURANT & BAR

Type of cuisine: International

Whether dining indoors or at the water's edge, this restaurant and bar brings the ambiance and flavor of the tropics to your table or lounge chair.

MOANA - SEAFOOD RESTAURANT

Type of cuisine: Gourmet

This pagoda-style restaurant, blending indoor and outdoor dining areas, brings out the best of fresh catches with Asian and European culinary techniques.

THE WORLD EATERY

Type of cuisine: International

When everyone in your group wants something different to eat, come to The World Eatery. Here the specialties of the house are favorites from the four corners of the globe - often in generous portions made to share.

MANAVA

Type of cuisine: International

Meaning "Welcome" in Polynesian, Manava restaurant features a colourful environment straight out of Paul Gaugin's Tahitian paintings. The all-day dining restaurant offers a succulent selection of international cuisine for breakfast, lunch and dinner.

PORTERHOUSE STEAKS & GRILLS

Type of cuisine: Gourmet

One of the most popular steakhouses on Palm Jumeirah Dubai, Porterhouse imports prime cuts of meat from celebrated producers around the world.

Zoya by Maui

Type of cuisine: Indian

Zoya by Maui serves traditional Indian dishes with a modern twist including vegetarian and vegan options. This restaurant is located by the pool and has both indoor and outdoor al fresco seating.

REPLAY SPORTS BAR

Replay Sports Bar, the newest addition to our enticing dining experiences, features rustic interiors and brick walls as well as seven LED screens broadcasting your favourite games live in action.

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

LAGUNA LOUNGE

From sunset until the wee hours of the morning, the beachside Laguna Lounge is the place on Palm Jumeirah for hot music, cold cocktails, freshly squeezed juices, delicious shared plates, dancing and a cool party vibe.

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

PORTERHOUSE BAR

A novel and nostalgic approach to mixology can be found in the chic bar area adjoining Porterhouse restaurant, which showcases eight distinctive blends celebrating the art of cocktail-aking through the ages.

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

OLIVIER'S

Olivier's is fully inspired by our Executive Chef, Olivier Chaleil - sharing his culinary expertise in creating an exquisite tailor-made menu.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

GELATI ICE CREAM

Discover traditional and unexpected flavors of premium ice creams - along with other temptations - under the thatched roof of Gelati Ice Cream Bar.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 5
Maximum size: 815 m²
Maximum capacity: 750 people
Maximum banquet capacity: 500 people

Find out more

Wonderful room, nice location, professional staff

Mostafa E. Couples - 12/09/2021 Confirmed reviews ALL

- The room is wonderful, the staff are welcoming, the beach is nice, well located hotel. I will visit it again

Paradise.

Tony M. Business - 10/09/2021 Confirmed reviews ALL

Amazing service and amazing facilities.

one of the best and nicest Resorts in Palm Jumeirah

gerhardsabotnig 09/09/2021 TripAdvisor review

this is a resort which offers just anything which is needed. good restaurants and bars, very nice pools, tropical settings, clean and large private beach, top service, large and very comfortable rooms and more. also the Spa was of 5-star quality.

Dear Valued Guest, Thank you for sharing your feedback on TripAdvisor following your stay at Sofitel Dubai The Palm. We were extremely happy to read that you had a superb stay with us once again and that you enjoyed every aspect of the experience. Your valuable comments concerning our helpful and passionate staffs were shared with the relevant department and individuals as these serve as an encouragement and a reward for a ‘job well-done’. We certainly look forward to welcoming you back soon. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Great family friendly hotel!

Mariotti5 Families - 07/09/2021 Confirmed reviews ALL

Staff at The Lounge (Club) was amazing. Kids Club is fabulous, 10/10 rating from our 5 and 8 year old children. Baby friendly too! We visited with a newborn baby! Room comfortable and luxuourious! Loved the pool and cabanas. We will be back for a Staycation!

Excellent Staycation

Gaurav A. Families - 06/09/2021 Confirmed reviews ALL

It was my wife's Birthday and Hotel team had given excellent warm welcome with nice Birthday decor and surprise amenities which has made our experience super excited.

Lovely welcoming relaxing week with the family

W. D. Families - 05/09/2021 Confirmed reviews ALL

Had a lovely time. Great service. Beautiful hotel with lovely amenities.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Your comments about the F&B service and in particular your experience at Porterhouse Restaurant are well noted and shared with utmost importance to the F&B Director for investigation. Feedback formulated by our valued guests are a valuable sources of improvement and we will be so grateful if you could share more details about your guest experience in our hotel. On another note, if you ever plan a visit to Sofitel Dubai The Palm, please let me know so I can do the needful and arrange your future stay on a preferential rate. Looking forward to hearing from you Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

An Ethereal Welcome

Maria V. C. Families - 04/09/2021 Confirmed reviews ALL

We really had a great time. Every staff member we encountered from the Belldesk to the check in were delightful and eager to help. Fouad from the reception is extremely efficient, pleasant and helpful. They were accommodating and allowed us for a late checkout till 2 pm. Thanks for making my simple birthday celebration a memorable one.

The best staycay my family and I have been lucky enough to have, in Dubai, so far, hands down!

Nicole Families - 31/08/2021 Confirmed reviews ALL

From the minute we arrived to the very last, we had the most wonderful customer care and I honestly felt like a new person, I think we all did, after staying two nights, thanks to the incredible suite we stayed in on special offer including the great value half board package, the kids club which the children loved and the amazing spa day I was able to have, thanks to the kids club, as my husband was working during the day :) The premier suite was fantastic for the four of us and had the biggest bath stand-alone bath in the middle of the bathroom with a moveable drinks rest on it, the kids had ever seen! My only regret is that we could not stay longer. We will definitely be back and will recommend this amazing hotel to our friends and family also. Thank you Sofitel The Palm for the best two days and nights! I felt like I could live that suite for a while and was sorry to leave - it was so comfortable and beautifully designed!!! Heaven!!! Thank you

Great family time

Rania A. Families - 31/08/2021 Confirmed reviews ALL

I promised my niece for a lovely memorable beach experience in Dubai. Sofitel the Palm provided us the great experience. Ms. Vashee in reception was very friendly and professional. All staff were friendly and professional. I’m very happy

Hotel lobby was hot. Wait time to check in was long. No one available at the door to guide you to the check in desk

Anonymous Couples - 30/08/2021 Confirmed reviews ALL

It was good. Requested a late checkout at 3 pm and was denied and in turn I could not enjoy the spa at the hotel. The receptionist told me I could check out at 2pm at the time of check in without requiring a manager authorization. However when I called to ask if my late checkout is confirmed the next day they told me the I need to checkout by 1:30pm.

Wonderful Stay

Lenka Couples - 29/08/2021 Confirmed reviews ALL

We had an amazing birthday celebration at your hotel. Outstanding staff like Mr. Mirza at Vallet, Receptionist Mrs Visha or guys in the bar with amazing cocktails experience.

Good stay

Z. Families - 29/08/2021 Confirmed reviews ALL

We went on a small family break and to celebrate a birthday ! It was a beautiful experience although breakfast could be improved upon. Highly recommended

Excellent stay

Arfan Families - 29/08/2021 Confirmed reviews ALL

I can not recommend this hotel enough. The customer service was exceptional from all staff, especially Waqas and Sajjad who couldn’t do enough for us. The suite we stayed in was very nice and spacious with a beautiful view of the sea. Would definitely recommend staying here and hope to come again.

Amazing Stay !

Stephanie D. Couples - 29/08/2021 Confirmed reviews ALL

I loved the staff , very friendly and cant wait to visit again

Great fun for families

Nasir Families - 28/08/2021 Confirmed reviews ALL

Very helpful staff. Kids club was great. Lots of pool choices for the kids and was very grateful for the room upgrade being a valued as a loyal customer of the Accor group. Will plan again as kids loved the slides.

Good stay

Anonymous Couples - 27/08/2021 Confirmed reviews ALL

It was excellent

Good location, warm welcome, clean, good breakfast

Saif Families - 27/08/2021 Confirmed reviews ALL

Excellent stay and would come again later.

Disapointed

Ddaredevil9494 23/08/2021 TripAdvisor review

lack of information on hotel services at arrival Very poor choice of food for children. main restaurant closed, not a word of explanation ( don't blame Covid again because breakfast was served there in good safety conditions). beach under works, nobody told us anything.

Dear Valued Guest, We could see from your comments on TripAdvisor that your recent stay with us was not at all up to expectations. we would very much appreciate it if you could contact us on h6541-qm1@sofitel.com, should you be able to make the time, so that we can understand better your guest experience. We generally are pretty good about learning immediately of guests who we have disappointed, but seemingly not in your case! We hope to hear from when you have time. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Ganz nett aber Getränkepreise zu überteuert

C. N. Couples - 22/08/2021 Confirmed reviews ALL

The biggest negative point is the much too high price for the drinks - especially for the water. That you have to pay extra for the steak in the restaurant despite half board, I personally find not okay. The hotel does not currently offer a buffet dinner, which I can not understand. The hotel is already quite full in the low season. Why a 5 star hotel does not have a cooled pool is strange. With the temperatures a must. Otherwise, the service and the food as you would expect from Dubai was top! The hotel is also recommended if the drink prices are right and there is again dinner in buffet form.

Lovely experience

Rakesh D. Families - 17/08/2021 Confirmed reviews ALL

I had a great time with my family at our staycation. Special thanks to Walter at the pool, Vaishali at the breakfast buffet and the entire staff at Zoya by Maui restaurant. Everyone was very warm and welcoming. The food was delicious. We absolutely fell in love with the pool! It was the perfect place to be in the summer heat. The location is simply stunning. Love the greenery and the contrast of that with the ocean blues! Every spot was picture perfect. Room service and hotel staff was much appreciated. Looking forward to being back very soon! Keep up the great work!

Dear Rakesh D., We very much appreciate your comments regarding your stay at the Sofitel Dubai The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

Our most recent 20 reviews

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