Information message

Sofitel Dubai The Palm Hotel 5 stars

Customer review rating 4.6/5 8,151 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Sofitel Dubai The Palm
See on a map
+ 28 Services

Hotel extras

  • Polynesian-themed rooms, suites and furnished apartments

  • 6 outdoor swimming pools and private beach

  • Water sports, Eco-golf and rooftop tennis & basketball courts

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • DUBAI INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • GolfPaying
  • Tennis
  • Beach and water sports
  • Other sports activities
  • SkiingPaying
Catering
  • BreakfastPaying
  • 6 Restaurant(s)
  • 5 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah
East Crescent road
55558 dubai
united arab emirates

Tel: +97144556677

Fax: (+971)44556670

Check-in from 15h00

Check out up to 12h00

  • PALM MONORAIL :  AQUAVENTURE

  • By plane

    DUBAI INTL AIRPORT At 43.9km / 27.28 miles - Shuttle paying

GPS :25.14025, 55.13242

Our accommodation(s)

CLASSIC ROOM, Courtyard View, 1 King-Size Bed or 2 Single Beds

  • Max. number of persons: 3
  • Area: From 44 / 474 sq ft
  • Views: Courtyard View *
  • Most of the accommodation: Corner Room *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: Sea side *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM PALM VIEW, 1 King Size Bed, Private Balcony

Accessible room
  • Max. number of persons: 3
  • Area: From 44 / 474 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM PALM VIEW TWIN, 2 Single Size Beds, Private Balcony

  • Max. number of persons: 3
  • Area: From 44 / 474 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY CLUB ROOM SEA VIEW, Club Access, 1 King Size Bed, Private Balcony

  • Max. number of persons: 3
  • Area: From 44 / 474 sq ft
  • Views: Sea side *

Subject to availability

Rooms

Our restaurants and bars

MANAVA

Type of cuisine: International

Meaning "Welcome" in Polynesian, Manava restaurant features a colourful environment straight out of Paul Gaugin's Tahitian paintings. The all-day dining restaurant offers a succulent selection of international cuisine for breakfast, lunch and dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PORTERHOUSE STEAKS & GRILLS

Type of cuisine: Gourmet

One of the most popular steakhouses on Palm Jumeirah Dubai, Porterhouse imports prime cuts of meat from celebrated producers around the world.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MOANA - SEAFOOD RESTAURANT

Type of cuisine: Gourmet

This pagoda-style restaurant, blending indoor and outdoor dining areas, brings out the best of fresh catches with Asian and European culinary techniques.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE WORLD EATERY

Type of cuisine: International

When everyone in your group wants something different to eat, come to The World Eatery. Here the specialties of the house are favorites from the four corners of the globe - often in generous portions made to share.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAUI BEACH RESTAURANT & BAR

Type of cuisine: International

Whether dining indoors or at the water's edge, this restaurant and bar brings the ambiance and flavor of the tropics to your table or lounge chair.

Lunch

12:00 - 18:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Zoya by Maui

Type of cuisine: Indian

Zoya by Maui serves traditional Indian dishes with a modern twist including vegetarian and vegan options. This restaurant is located by the pool and has both indoor and outdoor al fresco seating.

OLIVIER'S

Non contractual photo

Olivier's is fully inspired by our Executive Chef, Olivier Chaleil - sharing his culinary expertise in creating an exquisite tailor-made menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

REPLAY SPORTS BAR

Non contractual photo

Replay Sports Bar, the newest addition to our enticing dining experiences, features rustic interiors and brick walls as well as seven LED screens broadcasting your favourite games live in action.

LAGUNA LOUNGE

Non contractual photo

From sunset until the wee hours of the morning, the beachside Laguna Lounge is the place on Palm Jumeirah for hot music, cold cocktails, freshly squeezed juices, delicious shared plates, dancing and a cool party vibe.

PORTERHOUSE BAR

Non contractual photo

A novel and nostalgic approach to mixology can be found in the chic bar area adjoining Porterhouse restaurant, which showcases eight distinctive blends celebrating the art of cocktail-aking through the ages.

Menu (PDF)

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GELATI ICE CREAM

Non contractual photo

Discover traditional and unexpected flavors of premium ice creams - along with other temptations - under the thatched roof of Gelati Ice Cream Bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 815

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Sofitel Dubai The Palm

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

8,151 reviews

tripadvisor

TripAdvisor Rating 4.5/5

9,134 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Friendly, relaxing and family orientated

Customer review rating 4.0/5

Tim P. Couples - 08/05/2021 Confirmed reviews ALL

Excellent week - great facilities, good food and relaxing facilities - week flew by!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Very relaxing, excellent food and personal service.

Customer review rating 4.5/5

Goran A. Families - 03/05/2021 Confirmed reviews ALL

A two-night, three day staycation was planned, two of the four of us had spent a weekend at this Sofitel July 2020, suggesting we all go there this time. Looking back, it offered just the relaxation we wanted. A well looked after beach with protected swimming areas was great daytime. Excellent steaks at Porterhouse and creative sea food dishes at Moana were special experiences. Our Club Room was well appointed, spacious with wooden furniture throughout making it so comfortable. Great views of the Palm's fronds and the shoreline skyline made for cosy after dinner gatherings on the balcony. The location is good, I enjoyed walking eastward along the Crescent to Rixos and back, 8 km return. Lastly, nothing happens without the staff members and clearly, the Sofitel team makes every effort to look after guests. Never far away, always a smile and ready to assist you. We were very happy and relaxed when we left and would happily go back when an opportunity arises.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Core product good, lacked finishing polish

Customer review rating 3.0/5

Rory W. Families - 28/04/2021 Confirmed reviews ALL

Overall, the product at its core is good, however there were a number of instances that were not up to 5 star standard.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Sofitel Dubai The Palm. We are extremely sorry to hear that your experience did not meet your expectations; please accept our my sincerest apologies. At Sofitel Dubai The Palm, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please don't hesitate to contact us directly on H6… for your future booking. It would be our pleasure to make amends and make sure that your experience is up to your expectation and our exigence. Sincerely, Hind El Kadiri Guest experience Manager Sofitel Dubai The Palm

Beautiful, extravagant and charming

Customer review rating 4.5/5

Denise Couples - 27/04/2021 Confirmed reviews ALL

My husband and me stayed at Sofitel for six nights and it was a wonderful time. We totally enjoyed the beautiful interior design, the cosy and stylish rooms with a stunning view to the skyline of Marina and the delicious restaurants inside the hotel. I highly recommend Sofitel the Palm!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Good stay

Customer review rating 5.0/5

Nisreen Families - 26/04/2021 Confirmed reviews ALL

The stuff was very friendly and high level of hygiene. I liked the organization at breakfast buffet and having a dedicated person at each table to serve people without any touching and keeping social distance.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Great employees

Customer review rating 4.0/5

Moayad Families - 23/04/2021 Confirmed reviews ALL

I loved the all the employees espicially a one in the reception team, i think her name is Salima. All the team are good except the team in the bar they need to be more helpful and smiling. Hotel also needs to have one cold pool in hot sunny days. Beach also needs to be cleaned alot of small rocks.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Dubai The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback regarding the quality of service in the bar the swimming pool is well noted and shared with utmost importance with the concerned department for corrective actions. Thank you again for sharing your experience, and we hope to have the pleasure of a return visit very soon. Please don't hesitate to contact us directly on H6… should you need any assistance making a new reservation. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

A very nice stay

Customer review rating 4.5/5

Anonymous Couples - 20/04/2021 Confirmed reviews ALL

Very relaxing. Good rooms, nice restaurants. Calm beach.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Good stay

Customer review rating 4.5/5

Ali Couples - 17/04/2021 Confirmed reviews ALL

Nice stay , we like it and will definitely will come back.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Luxurious and relaxed

Customer review rating 4.5/5

Mirko Business - 17/04/2021 Confirmed reviews ALL

Very friendly personnel, spacious rooms and common areas, quiet enough, clean, very nice surroundings (garden, walkways...), a lot of green and a lot of water everywhere.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Good hotel but room for improvement

Customer review rating 4.0/5

Anon Couples - 16/04/2021 Confirmed reviews ALL

1 night staycation to escape the kids. Half-board with lounge access. Checkin staff were excellent. We were given early checkin and late checkout and escorted to our room. Room was nice but there were no toiletry accessories (body lotion, bubble bath, etc), we called housekeeping to deliver but they never came. There was shampoo and shower gel fixed to the wall in a large bottle. ‘High Tea’ in the lounge was okay. The selection of eats was limited. My wife has a gluten allergy, the food items were labelled but the server had no idea what we were talking about. She could only have fruit. Pool and beach area was nice but crowded. They had run out of beach towels in the afternoon and couldn’t say when there would be more. Looking around we could see a number of guests using bath towels from their room, so this seems to be a common problem. Drinks and canapés in the lounge in the evening was good. The cocktails were excellent, but again no choice of gluten free food. Lounge access is not controlled. No one asked for our room number; you could easily just walk in and help yourself. We ate at the seafood restaurant which was very good. They were helpful in advising what my wife could eat, and provided some gluten free bread.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Sofitel Dubai The Palm. We are extremely sorry to learn that your experience was not exactly what you would have preferred. We thank you however for the constructive feedback that will certainly help the team in improving the quality of our services as we navigate through these unprecedented times. Please rest assured that we are taking the appropriate measures to address the issues you were kind enough to share with us. We hope that this experience has not marred your overall impression of our dedication of our guest experience and you will still give us the chance to restore your trust in our Hotel. Please don't hesitate to contact us directly on H6… should you need any assistance making a new reservation. It would be our pleasure to take care of you and make sure that you are having an enjoyable experience. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

A great great stay

Customer review rating 5.0/5

Sterlin Families - 16/04/2021 Confirmed reviews ALL

Thank you for the most amazing stay and wonderful memories with my family, you have the most amazing staff from bell guys, front desk, room service, house keeping, restaurants, pool and beach personnel THANK YOU!!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Perfect Service

Customer review rating 5.0/5

Marcus S. Families - 12/04/2021 Confirmed reviews ALL

Perfect Service, very friendly staff! Very clean everything

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Bad quality hotel

TripAdvisor rating 1.0/5

ZahraNajeh 12/04/2021 TripAdvisor review

I booked 4 nights to celebrate my birthday, the hotel was full of kids.. swimming pool jammed, beach with very slow and horrible service.. I asked for a coconut drink and the guy basically poured hot water inside the coconut and told me that this is what they have... I was shocked.... the distance between wherever you go and this hotel is very far... I wanted to check out but was told basically that I can’t... even though I had paid a flexible rate and without mentioning that I am gold member of Accor Hotels... so the disappointment is extended... would never go back there and definitely will never recommend it for classy travelers that want so quality time... perfect for mass travelers....

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Sofitel Dubai The Palm. We are extremely sorry to learn that your experience was not exactly what you would have preferred. We thank you however for the constructive feedback that will certainly help the team in improving the quality of our services as we navigate through these unprecedented times. Please rest assured that we are taking the appropriate measures to address the issues you were kind enough to share with us. We hope that this experience has not marred your overall impression of our dedication of our guest experience and you will still give us the chance to restore your trust in our Hotel. Please don't hesitate to contact us directly on H6541-qm1@sofitel.com should you need any assistance making a new reservation. It would be our pleasure to take care of you and make sure that you are having an enjoyable experience. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Amazing Stay :)

Customer review rating 5.0/5

Griselda S. Families - 11/04/2021 Confirmed reviews ALL

We had a very nice family vacation :)

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Best resort on the Palm!

Customer review rating 5.0/5

Dr. A. J. Families - 10/04/2021 Confirmed reviews ALL

Our second stay after 3 years and the resort looks newer and it's well maintained. The new Premier lounge is so nice and spacious with the kids area makes it very convenient. All the staff in the resort were very professional and kind enough to make our stay wonderful.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Club Lounge disappointing and service at pool needs improving

TripAdvisor rating 4.0/5

mrsdg2017 07/04/2021 TripAdvisor review

We stayed in a junior suite which was great. Colour scheme of purple isn't to our taste but it's brand colours so looked past it. Fantastic bathroom and lovely view across the palm. The fridge wasn't working. We had club access so checked in there which we had a rather long wait for whilst receptionist was dealing with another guest. We were reminded of the dress code for the lounge from 5pm but on the 3 nights we stayed that code was not adhered to by many. People in their swimming and gym gear and children running amock out on the terrace. We've certainly never experienced that in any lounge we've used in other hotels and is the reason we would not stay at this hotel again. The saving grace of the lounge was Ian the bar tender, who makes an excellent Mojito and went out of his way to make us feel welcome. The quality of the food we ate in the lounge and across the restaurants we dined in was good. A big bug bear for us is the lighting not being good enough to see the menu and we experienced this is Moana (seafood restaurant). In fact we left shortly after arriving as we were disappointed with the lack of seafood to choose from on the menu. The hotel has a lovely pool, but unfortunately it got very crowded over the weekend as it's not very large for the size of the hotel. The drinks service was very slow. And the biggest complaint we have is the amount of times we saw guests not wearing masks and walking past staff who didn't say a word to them. We aren't talking about people in their swimwear going to or leaving the pool, but people clothed. As residents of the UAE, we were disappointed that the law was not being adhered as it should be.

Dear Valued Guest, Thank you for your review of our Resort on TripAdvisor following your experience with Sofitel Dubai The Palm. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve especially during these unprecedented times. It is of course with great concern that we have learnt that your experience did not meet your expectations. .As you are likely aware, TripAdvisor does not disclose the personal details of guests posting a review and in order to properly investigate and take the appropriate measures to address your points of dissatisfaction, we would appreciate if you could share your contact details with us at h6541-qm1@sofitel.com .We would be grateful for the opportunity to discuss your experience with you and endeavor to personally restore your trust on Sofitel Dubai The Palm Resort &Spa. Sincerely yours, Hind EL Kadiri Guest Experience Manager Sofitel Dubai The Palm

Nice Jungle theme design

Customer review rating 4.0/5

Jayson K. Families - 06/04/2021 Confirmed reviews ALL

Its a nice beautiful hotel, we like the jungle theme, staff was very good and helpful, good food, only we we did not like main pool, it was small and not that attractive accordingly to Resort.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

great for kids, but food was less than average

Customer review rating 4.0/5

Fatima Families - 05/04/2021 Confirmed reviews ALL

check in was smooth, room was good. However, i was told during the check in it was a beach view, i was surprised to see i was in the middle of the garden but regardless of that our room was very close to the kids pool and kids club which was +++. I was planning to have dinner at the seafood restaurant but it was full and the person responsible for the restaurant reservations recommended the beach lounge as he said it is the same menu, where we were surprised that the food variety was very small and i had my kids with my ( 2 year old and 1 year old) where the food did not suite them at all. Breakfast was ok, average , nothing really stood out, i would have expected it to have more variety. I would only come back if the food is enhanced.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Dubai The Palm. Your feedback was brought to the attention of all concerned department for review and corrective action. Thank you for sharing your constructive feedback. If only we knew about your disappointment regarding the Food options and offerings we would have done the necessary and turnaround your impressions. It would be a sheer pleasure to have you staying with us again in the future. Please don't hesitate to contact me personally any booking inquiry or assistance. Looking forward to welcome you back Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Very Relaxing place

TripAdvisor rating 4.0/5

Pioneer42465926042 07/03/2021 TripAdvisor review

Thanks Farit and Nasser for excellent service. The property is very nice with newly opened outlets for excellent experience I like the room space with Seaview for full disconnect from business and routine dayload Very high safety standards for c-19 Excellent housekeeping team with prompt response to all requests The CMC lounge is also amazing with very friendly staff Thank you all Definitely I will be revisiting soon

Dear Valued Guest, Thank you very much for your posting regarding your experience at Sofitel Dubai The Palm. We were delighted that you have only positive memories about your stay at Sofitel Dubai The Palm. It is always such a joy for us when we have guests such as yourselves thrilled with their experience. Delighted that you found an elegant environment and excellence in service. All our Heartists at Sofitel Dubai The Palm are looking forward for your next visit. Please Feel Welcome to contact us directly on H6541-qm1@sofitel.com prior to your arrival. We will be so happy to take care of you again. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

a week in dubai

TripAdvisor rating 5.0/5

Lebedskoi 12/01/2021 TripAdvisor review

No complaints to the stay especially in Covid limitation times. Clean facilities, reliable personel, perfect beach, what else tyou can expect today from the resort. Even construction of a skyscrapper nearby was not affected the stay.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in dubai