Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.7/5 2,700 reviews

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Description

Hotel extras

  • Rooms, suites and furnished residences

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA, water sports and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Our accommodation(s)

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Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,700 reviews

TripAdvisor Rating  4.5/5  15,444 reviews

Beautiful Hotel and Staff

TripAdvisor rating 5.0/5

debbied393 TripAdvisor review

I have just got back from a week at this hotel, the staff were first class, Dennis the porter was so lovely and helpful, nothing was too much trouble, the General Manager Shakeesh (sorry if I have spelled your name wrong) was so helpful and the upgraded room was amazing. A special mention to Joseph in The Lounge, his smile and welcome every day was very uplifting, It-It (thats how you pronounce her name) was a joy. The food here was exceptional, Porterhouse, the Indian and Chinese were absolutely delicious. I am not a fan of buffets so opted to eat breakfast in The Lounge each day, which was peaceful and lovely, and the freshly made scones,sandwiches and cakes were gorgeous for Afternoon Tea.. With our upgrade, we had access to The Spa! it was worth every penny, so peaceful, so much to enjoy , no screaming children! I can't fault a single thing apart from it being way too hot for me (day and night), I would definitely stay at this hotel again, loved it!.

Poor hotel

TripAdvisor rating 2.0/5

113mohammedr Families - TripAdvisor review

I am staying at the hotel with my three adult children, each of us having separate rooms. The staff were pleasant, the breakfast selection was good, and we appreciated the proximity to the beach and the convenience of valet parking is excellent. However, the rooms are in serious need of renovation. There was an unpleasant odor coming from the bathroom sinks, and we were constantly disturbed by a neighbor who played loud music. Despite complaining three times, the issue is not resolved. I was also surprised that we were given an adjoining room with another guest, which seemed unnecessary since we had booked three rooms, surely an adjoining room with one of my children would have been more appropriate. Overall, while there were some positives, the noise and room conditions detracted from what could have been a much better stay. We won’t be staying at the hotel again, and I don’t recommend staying here.

Sofitel

TripAdvisor rating 5.0/5

Sam T TripAdvisor review

Food in the hotel buffet is amazing. All staff are very good. In particular chef Garau is exceptional, he took care of all my allergies and his food is wonderful. Hotel in general is very good pool facilities are nice and your room is always clean. Staff are always happy to help Will definitely come back.

A wonderful service

TripAdvisor rating 5.0/5

jaysingh2024 Families - TripAdvisor review

Exceptional service from Parbhat, we really enjoyed our experience and the service was amazing, we can not fault the service

Birthday celebration

TripAdvisor rating 4.0/5

Sanath R Friends getaway - TripAdvisor review

We Dined At Moana restaurant to celebrate my birthday! The food was amazing and the ambiance was great! Gorgeous setting inside the restaurant and the staff were very attentive and welcoming! They made my birthday extra special with their lovely singing! If you are looking for a high end yet intimate experience Moana definitely is the place

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Other web-users rate our hotel

  • 1,467 reviews 8.8/10 Location
  • 2,518 reviews 8.3/10 Room
  • 6,237 reviews 9.4/10 Service
  • 26 reviews 6.3/10 WiFi
  • 2,457 reviews 8.7/10 Food
  • 1,136 reviews 8.8/10 Amenities
  • 1,135 reviews 9/10 Vibe
  • 802 reviews 7.7/10 Cleanliness

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