Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.7/5 4,218 reviews

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Description

Hotel extras

  • Rooms, suites and furnished residences

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA, water sports and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Our accommodation(s)

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Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  4,218 reviews

TripAdvisor Rating  4.7/5  17,493 reviews

Fantastic hotel and amazing staff

TripAdvisor rating 5.0/5

618danak TripAdvisor review

The hotel is luxurious whilst not being over the top. It’s not high rise which is a massive bonus. Amazing views across the palm. The food is delicious - second to none. All al a carte restaurants are top class. Fantastic dine around menu for the half and full board options but you can have the al a carte menus and use an allowance if you choose to order off those. This is the best full board option I have been offered and there was no limit to the amount of times we went to the al a carte restaurants. Also the buffet is a very high standard and even though we don’t usually like dining in the buffet this one is much better than most. Best I’ve experienced. The rooms are very spacious and have everything you need (please note: no mini bar but you can get room service easily). Spotlessly clean and comfortable. The most outstanding feature of the hotel is the staff - they are utterly outstanding. Jessica, Asha and Hazel at Moana were amazing and we had the best service and went there several times, both for lunch and dinner. They were sad to see us leave (and we were sad to go) so that was very touching. Tad, Krishna (and Krishna’s colleague - I lost her details and so cannot give her name but they were all so lovely and attentive) and all the staff at Porterhouse steakhouse were the best. We went to the bar early evening and went back for a night cap at the end of the evening. We ate there twice and it was amazing. Top tip; make the most of the happy hours which happen at many of the bars and restaurants late afternoon/early evening. The breakfast was fantastic and the staff were, again, second to none - Nabil and Hazel - but all terrific.

Moanas Amazing Service

TripAdvisor rating 5.0/5

Qassim23 TripAdvisor review

Moana Restaurant is a sensational experience. The food cooked to your liking snd the hospitality is outstanding. From the host Sakina to the waitress Asha who attended us and ensured we had a Signature Experience. Simply memorable especially when the service of its people combined with the food makes all the difference.

Moana and their server Asha are fantastic!

TripAdvisor rating 5.0/5

Serge T TripAdvisor review

The hotel was great and all the restaurants we ate were excellent but Asha’s service at Moana was the perfect combination of professionalism and thoughtfulness.

wonderful night with my family

TripAdvisor rating 5.0/5

Michelle S TripAdvisor review

Nice location , good ambiance Good food we are very happy and satisfied with everything. Thank you Especial, thanks to Arshad 😊🙏

February 2026 holiday!

TripAdvisor rating 5.0/5

Arlene S TripAdvisor review

We had a memorable stay in this hotel, and my kids loved the kids club and enjoyed every session, big thanks to Carla and team, and Sally for different arts and crafts everyday the kids really had a great time. And for outdoor family activity with Shasheen. We will surely be back!!!

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Other web-users rate our hotel

  • 2,086 reviews 9.1/10 Location
  • 3,418 reviews 8/10 Room
  • 10,566 reviews 9.5/10 Service
  • 27 reviews 6/10 WiFi
  • 4,198 reviews 9/10 Food
  • 2,016 reviews 9/10 Vibe
  • 1,669 reviews 8.7/10 Amenities
  • 1,194 reviews 7.5/10 Cleanliness

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