ibis Bangkok Sathorn 3 stars

Customer review rating (ALL Rating) 4.4/5 36 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • The ideal choice for business and leisure travellers

  • The trendy refurbished Superior Rooms and lobby for a relaxing atmosphere

  • Close to the Sathorn and Silom business district and embassies

  • Close to vibrant shopping and dining venues

  • Free shuttle to MRT Lumpini station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Bangkok Sathorn

Soi Ngam Duphli Rama IV, Sathorn
10120 BANGKOK
Thailand

GPS:13.721639, 100.546722

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TASTE RESTAURANT

All-you-can-eat breakfast buffet There's nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all-you-can-eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries, coffee,tea and local specialties

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  36 reviews

TripAdvisor Rating  4.0/5  1,599 reviews

Certificate of excellence 2023

Customer review rating 3.5/5

Fhw Friends - Confirmed reviews ALL

This time, I stayed here as an Accor PLT member. When I stayed here before, I got welcome letter from reception or by email in advance. However, this time I didn't get any welcome message from hotel. So I had to check member benefits from staffs. Also, Welcome amenity is always 'RUSK'. . I hope some change once every a few months. Totally, I'm satisfied room rate for ALL members, and F&B staff are polite and kind. I will stay at ibis Sathorn again in near future.

Dear Mr. Daisuke S., Thank you for your review of your recent stay at ibis Bangkok Sathorn. We are delighted to read that you enjoyed our room rates and found our F&B staff to be polite and kind. Regarding the welcome email and welcome letter are not received, we apologize for any inconvenience this may have caused you. At ibis Bangkok Sathorn, we strive to provide excellent customer service and ensure all our guests have a pleasant stay with us. We look forward to welcoming you back at ibis Bangkok Sathorn in the near future. Best regards, Patcharaporn Rattanasaenghirun - Hotel Manager IBIS BANGKOK SATHORN

Good stay

Customer review rating 4.5/5

Chonchinee J. Solo - Confirmed reviews ALL

Most of the time when I travel to Bangkok I choose Ibis Sathorn. Another ibis for me in Bangkok is ibis sukumvit 4

Dear Khun Chonchinee Jeeyasakulsam, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you have chosen Ibis Sathorn and Ibis Sukhumvit 4 as your accommodation when travelling to Bangkok! At Ibis we strive to provide the best service and experience possible and it is truly gratifying to know that we have accomplished this with you. We look forward to welcoming you back soon! Sincerely, Patcharaporn Rattanasaenghirun - Hotel Manager IBIS BANGKOK SATHORN

Great maintenance and above expectation

TripAdvisor rating 5.0/5

AndrewSantoso Families - TripAdvisor review

The location is in the Sathorn area which is close to Silom. The location of the hotel is congested, difficult to find, and less strategic. But the hotel area itself is quite comfortable because there are lots of food stalls, massage stalls and there are several levels in front of the hotel, very easy to shop. Luckily the hotel provides a shuttle to Lumphini MRT and Saladaeng BTS, the problem is getting home because they don't provide pick-up to the MRT and BTS while Bangkok is in the rainy season, the road is also quite far. The check-in process required a passport and a deposit of one thousand bath which will be returned at checkout. Also given a card for free WiFi access Superior room with a comfortable size for the Ibis class. The mattress was comfortable with the right level of softness (not hard) and there were only 2 pillows + 1 pillow near the table. In my opinion, the maintenance and cleanliness of this hotel is very good because the room walls look like they are painted clean, there are no black or yellow spots. Two bottles of mineral water are provided which are refilled every day, coffee, tea, paper and pens. There is a water heating kettle too. The TV service is also clear and good even though the TV is small. Wifi is also very fast around 80 mbps. The standard ibis bathroom is very narrow. The shower is very narrow but the soap and shampoo smell good. Amazingly, 2 body towels and 2 hand towels are provided. The bathroom was also very clean, no yellow stains at all. Very above my expectations. The only minus is that they don't provide toothbrushes as in-room amenities so I have to buy them. There are no facilities other than the lobby, restaurant, bar and business center which are all on the same floor as the lobby. There is a shuttle to BTS and MRT including hotel facilities. Because my room was room only, I only tried breakfast on day 3 by paying 120 thousand rupiah per pax. With Accor plus, I can enjoy a 50% discount on food so I can get 2 pax. The food served is quite tasty, the croissants are also delicious The menu: 1. Cereal, waffles, bread pudding, juice, milk, pao, bread, croissants 2. Coffee, tea, pasta, potato, eggs, pork ham, pork sausage, chicken sausage, chicken curry, porridge 3. Fruit, yoghurt, salad, cold cut, buad fuk thong (pumpkin with coconut milk sauce)

Dear AndrewSantoso, Thank you for sharing your review about your recent stay with us We are pleased to read that you found our maintenance and cleanliness to be above expectations and our breakfast menu delicious. As our aim, it is important for us to provide an excellent service and comfortable facilities to our guests, so we are glad that you were able to enjoy this during your stay. In ibis we offer an economic product with the best service and as such we do not offer the full range of amenities in the room. As part of initiatives of Planet21, the sustainability program of Accor, we have limited the detergent usage. There is a 3 in 1 solution in the bathroom serving the purpose of shampoo, conditioner and shower gel. Again, many thanks for taking the time to share and I hope that we will welcome you back to ibis Bangkok Sathorn again soon. Kind regards, Patcharaporn Rattanasaenghirun Hotel Manager

No good

TripAdvisor rating 1.0/5

75ulriker TripAdvisor review

Very thin walls, snoring neighborhood, disappointing breakfast. We chose Ibis for its location and it was the only good thing! All in all, not worth the price, you get much better for cheaper close by!

Dear ulrike r, Thank you for taking the time to leave us a review. We apologize that we were unable to meet your expectations. Here at Ibis Bangkok Sathorn, we do our best to make sure all our guests have a comfortable stay with us by providing quality services and facilities. We understand that sometimes there are external factors that are in our control and can affect your experience with us. Again, please accept our sincerest apologies for any inconveniences caused due to this matter. We value all feedback from our guests and will use it as an opportunity for improvement in order to ensure better service in the future. Thank you for being part of the Ibis Bangkok Sathorn family. Sincerely, Patcharaporn Rattanasaenghirun Hotel Manager

Satisfied services

Customer review rating 4.0/5

Maneerat Families - Confirmed reviews ALL

Staff's service was great. Khun Pew at the Taste restaurant was particularly attentive and service-minded. The hotel offered guests free shutter bus service to Bangkok's Subway as well as Skytrain, this was really nice and added value to the hotel.

Dear Khun Maneerat P., We very much appreciate your comments regarding your stay at the ibis Bangkok Sathorn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patcharaporn Rattanasaenghirun - Hotel Manager IBIS BANGKOK SATHORN

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