Sofitel Phnom Penh Phokeethra Hotel 5 stars

Customer review rating 4.6/5 3,358 reviews

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Sofitel Phnom Penh Phokeethra
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+ 25 Services
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Hotel extras

  • Indulgent SoSPA offering an array of wellness treatments

  • Sports Club with Tennis Courts, Pool, Squash Courts & Gym

  • Four gourmet restaurants for the ultimate culinary journey

  • Seven hectares of gardens offering a relaxing escape

  • Grandest Ballroom offering Magnifique events for 1000 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Other sports activities
Catering
  • BreakfastPaying
  • 4 restaurant(s)
  • 4 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Phnom Penh Phokeethra

26 Old August Site
Sothearos Boulevard
Sangkat Tonle Bassac
12301
phnom penh
cambodia

Tel: +85523999200

Fax: (+855)23/999211

Check-in from 14h00

Check out up to 12h00

  • SINH CAFE OPEN TOUR , MEKONG EXP :  CENTRAL MARKET

  • SOTHEAROS STREET :  No. 6

  • By plane

    PHNOM PENH INTERNATIONAL AIRPORT At 14km / 8 miles

GPS :11.546306, 104.933521

Our accommodation(s)

Sofitel Phnom Penh boasts stunning colonial style rooms with a modern Khmer touch and polished hardwood floors-heavenly Sofitel Mybed bedding, high tech plug & play electronic facilities, TV & sound equipment make for a delightfully comfortable stay.

SUPERIOR ROOM, 1 King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: River side, City View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: City View, River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Bed, Balcony

Accessible room
  • Max. number of persons: 3
  • Area: From 47 / 506 sq ft
  • Views: City View, River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, Club Millésime Access, 1 King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: River side, Garden View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, Club Millésime Access, 2 Single Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: City View, River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

LUXURY ROOM, Club Millésime Access, 1 King Bed, High Floor, Balcony

Accessible room
  • Max. number of persons: 3
  • Area: From 47 / 506 sq ft
  • Views: City View, River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

LA COUPOLE

Type of cuisine: International

An all-day dining concept, with live cooking stations and a marvelous array of Western and Asian specialties. Champagne, brunches, fresh seafood and an impressive selection of wines.

Menu (PDF) Cocktail menu (PDF)

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DO FORNI

Type of cuisine: Italian

Our Italian restaurant offers an intimate setting with an open kitchen and wooden floors. The Menu offers contemporary and innovative cuisine with an Italian touch paired with fine wines from the cellar.

Menu (PDF)

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HACHI

Type of cuisine: Japanese

A wonderfully Zen Japanese restaurant with 6 private tatami rooms. Experience the traditions of old Japan and savor the sophisticated flavors of authentic Japanese cuisine, while our Chefs mastering the art of fresh sushi and sashimi at the sushi bar.

Menu (PDF)

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FU LU ZU

Type of cuisine: Chinese

A modern and traditional Chinese restaurant. In one of the 5 private rooms enjoy authentic Cantonese cuisine with a contemporary twist. On Saturdays revel in the Dim Sum Brunch with all You-Can-Eat Dim Sum, Asian Delights and Peking Duck station.

Menu (PDF) Cocktail menu (PDF)

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CLUB MILLESIME

Non contractual photo

The ultimate in exclusivity and limitless luxury, Club Millésime is an exclusive VIP lounge dedicated to providing service excellence and superior attention to detail in a sophisticated and modern environment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AQUA

Non contractual photo

Guests can enjoy a complete bar service around the pool and day bed areas. Enjoy an extensive list of exotic cocktails, fresh juices, ice cream and light meals - an extensive bar menu with healthy options is available.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Non contractual photo

An elegant setting for afternoon tea, or return as the sun sets for signature cocktails and light tapas with a soothing piano playing in the background.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PHOKEETHRA SPORT BAR

Non contractual photo

A friendly poolside bar and restaurant where all members of the sports club and hotel guests can relax after a workout, a swim, or a game of squash or tennis. The bar offers healthy options, as well as conventional light meals and drinks

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 1,430

  • Maximum capacity: 2000 people

  • Maximum banquet capacity: 800 people

Find out more

Our guest reviews for
Sofitel Phnom Penh Phokeethra

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,358 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,910 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

thank you sofitel for being magnifique

Customer review rating 4.6/5

Benjamin C. Friends - 21/01/2021 Confirmed reviews ALL

I stayed with a friend to attend our dance show! Thank you for being so nice, for your smile. We had a beautiful time with you.

Relaxing

Customer review rating 4.6/5

Robert Couples - 10/01/2021 Confirmed reviews ALL

We enjoyed a very relaxing getaway and appreciated to great service provided by staff.

Dear Robert H., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Good Christmas Experience

Customer review rating 4.6/5

Mae D. Friends - 04/01/2021 Confirmed reviews ALL

My friends and I availed of the website launching promotion. overall it was a good experience for the services. We were just a bit disappointed with the Christmas tree decoration as we were expecting it to be extraordinary being a luxury hotel. I hope next year you will display a gorgeous tree for the celebration.

Dear Lora Mae Reyno D., Thank you so much for taking time to share us your feedback during your previous stay at Sofitel Phnom Penh Phokeethra. I am glad to read that your overall experience during your stay with us exceeded your expectation. I will certainly share your kind review with the rest a team. It is through feedback such as yours that we are able to improve the quality of our products and services to better meet the needs of our guests. It was certainly our pleasure to be at your service and we hope to have the chance of serving you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Good Staycation

Customer review rating 4.6/5

Anonymous Families - 02/01/2021 Confirmed reviews ALL

It was a good stay except for some mechanical failure issues with the a/c, toilet flush malfunctioning. But they got fixed swiftly.

Dear Mr. K., Thank you so much for taking the time to write to us about your recent stay at Sofitel Phnom Penh Phokeethra. I would like to sincerely apologize for the inconvenience caused by the toilet flush and air-conditioning issue, thankfully all got fixed swiftly. Please rest assured that we are taking appropriate maintenance action to prevent any recurrence in the future. We hope this experience will not impair your trust in us and I sincerely hope we will have the pleasure to welcome you back. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Excellent Stay

Customer review rating 4.6/5

Anonymous Families - 08/12/2020 Confirmed reviews ALL

Very well run and excellently maintained hotel. Food and beverage offerings are expansive and quality is very good. Will return again in the future!

Dear Mr. Herman K., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Well location

Customer review rating 4.6/5

Sophia Business - 06/11/2020 Confirmed reviews ALL

Nice hotel, friendly staffs

Dear Sophia, Greeting from Sofitel Phnom Penh Phokeethra We are very pleased to read that you appreciated the friendliness of our hotel Heartists and found that our hotel is conveniently accessible. Your comments to reinforce the housekeeping measures is well noted as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, we truly hope to meet and exceed your expectation for the next visit. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

OK stay

Customer review rating 4.6/5

Mark G. Friends - 03/11/2020 Confirmed reviews ALL

Room was clean. Hotel well apponted. Food was average and over-priced.

Dear Mr. G., Greeting from Sofitel Phnom Penh Phokeethra We very much appreciate your evaluation regarding your recent Staycation. I will ensure to share your kind notice of our services with our respective team. Indeed as well, your comments regarding the food quality including its pricing and connection speed are well noted as we strive to continuously improve the quality of our offers and services. Thank you once again for sharing your experience, we truly hope to meet and exceed your expectation for the next visit. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

First Sofitel Staycation and Certainly Not The Last!

Customer review rating 4.6/5

Paula Couples - 03/11/2020 Confirmed reviews ALL

Magnifique! From booking to check-in, to dinner at Do Forni as well as check out. Sofitel team has always received me with warmth and excellent service but this was my first stay at the property. Although the bed was my favorite experience for my room, the F&B was outstanding as always, both at Do Forni as well as breakfast enjoying delicious croissants and a beautiful view. Thank you to everyone including Lionel, the GM, Sony and Do Forni team, and front desk team!

Dear Paula, What a Magnifique review! It is my great pleasure to read that your staycation was a perfection from room to dinning. I will personally convey your kind words to Mr. Lionel, Mr. Sony and the team, who went the extra miles to ensure a warmth and excellent services. May I take this chance to invite you to indulge with our Sunday Brunch, which will just re-open its door this Sunday. The offer is only from $59++ with complimentary access to our pool and perfectly suit for guests who look for the ultimate extravaganza Sunday. Thank you once again for sharing your experience, and we hope your next visit will be even more pleasant as this one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Great staycation

Customer review rating 4.6/5

Timothy F. Couples - 02/11/2020 Confirmed reviews ALL

Great place to spend a long weekend, although shame that the spa wasn't open. Appreciated the small touches in the room like the fruit basket, and although the hotel was quite empty we did enjoy exploring the various dining options.

Dear Mr. F., We very much appreciate your comments regarding your Staycation at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I am sure your appreciation even on the small touches will serve as an encouragement to all of our staff. Currently, our SoSpa does not have a specific re-opening date, yet you can be certain to be among the firsts to be notified. As well, your comment regarding our breakfast is really valuable, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

An eco friendly hotel in Phnom Penh

Customer review rating 4.6/5

Santi Solo - 02/11/2020 Confirmed reviews ALL

Great location in town, the staff were all very friendly and extremely helpful.

Dear Khun Santi, We very much appreciate your comments regarding this returned stay at the Sofitel Phnom Penh Phokeethra. We are very pleased to read that you appreciated the friendliness and assistance of our hotel Heartists and found that our hotel is conveniently accessible. I will certainly share your kind comment to our team. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Amazing staff

Customer review rating 4.6/5

Anonymous Business - 06/09/2020 Confirmed reviews ALL

Warm welcoming and 5 star room

Dear Mr. Rashid A., Greetings from Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Great stay!

Customer review rating 4.6/5

Joseph Families - 20/08/2020 Confirmed reviews ALL

Its consistent. Great facilities! Great service! Great food! All we need is there for the perfect stay!

Dear Joffrey T., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Nevertheless we would like to apologize one more time for the confusion and delay in your room service delivery. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Well located

Customer review rating 4.6/5

U. K. Families - 08/08/2020 Confirmed reviews ALL

Comfortable room and staffs friendly, well training

Dear K. U., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Quiet environment

Customer review rating 4.6/5

Mr.h. Business - 06/08/2020 Confirmed reviews ALL

the same experience before living

Dear Szuhsueh H., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Location good

Customer review rating 4.6/5

Fei Business - 05/08/2020 Confirmed reviews ALL

Wonder restaurant... clean environment... nice service... For business traveler, the business center needs huge improvement... even for business room ... the printer didn't work well.

Dear Mrs. Fai-Kai , Thank you for taking the time to share your feedback. Your remark at business center have been carefully noted and we will work on the improvement. On the other hand, I am happy that you are satisfied with our efficient service extended by our hotel staff as well our prime location. We hope to have a pleasure of welcoming you again. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Not qualified at all

Customer review rating 4.6/5

Yanling S. Friends - 19/03/2020 Confirmed reviews ALL

1) it takes me half hour for check in. when I asked for 2 room keys, the receptionist intended to decline my request. 2) When I borrowed a phone charger from the reception, the staff told me not to take it away because the hotel only has 2 chargers. Can u imagine that? Should I just stand there until my phone is fully charged? So I have to order a glass of wine and wait at the lobby bar. To make it worse, I returned the charger when my phone was fully charged. But when I check out the last day, the receptionist told me that the system recorded I did not return the charger! 3) The computer in the business center is too old to open a web page in half an hour. When I asked for help at the reception, the answer to me was always no, no matter if I propose to borrow a laptop or other solution. This answers is very blunt and brings me a very uncomfortable user experience.

Dear Miss. S., Greetings from Sofitel Phnom Penh Phokeethra. Thank you very much for your feedback. It is with regret that we failed providing satisfaction with our level of services and I would like to express our deepest apologies for the inconvenience. Guest satisfaction is of utmost importance to us, this is why an investigation was conducted on the concerns you raised. Rest assured that we have addressed those issues with our team for improvement. However, if you consent to give us another chance, I'd be happy to personally take care of the arrangements for your next stay in Phnom Penh. I can ensure you that I will make sure you receive the best welcome and service. I truly hope this issue will not impair your trust in Sofitel Phnom Penh Phokeethra and I thank you for your support

Perfect Staff

Customer review rating 4.6/5

Justin G. Families - 18/03/2020 Confirmed reviews ALL

This was an excellent stay from when first got out of the taxi.

Dear Justin G., Greetings from Sofitel Phnom Penh Phokeethra! We very much appreciate your evaluation regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will ensure to share your appreciation with our team which I am sure will serve as motivation to continuously improve the quality of our services. On the other hand, I would really appreciate if you could take the time to share your experience in our Hotel with other travelers by writing a review on Tripadvisor. Please click on the below link if you wish to do so: https://www.tripadvisor.com.sg/UserReviewEdit-g293940-d17…-Sofitel_Phnom_Penh_Phokeethra-Phnom_Penh.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

great hotel

Customer review rating 4.6/5

Tony B. Couples - 08/03/2020 Confirmed reviews ALL

Super hotel to return to to relax after a long, hot, traumatic day of sightseeing. Great bedroom, massive bed, good well stocked bar with entertainment. Superb staff. Great facilities.

Excellent hotel

Customer review rating 4.6/5

David J. Couples - 08/03/2020 Confirmed reviews ALL

We much enjoyed our two night stay. Our room was very nice and the hotel spacious and well appointed

Perfect location and good stay.

Customer review rating 4.6/5

D. X. C. Business - 04/03/2020 Confirmed reviews ALL

Warm welcome. Good & friendly take care to guest.

Our most recent 20 reviews

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