Novotel RJ Santos Dumont

Novotel RJ Santos Dumont 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 2.942 comentários

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Extras do hotel

  • Crianças até 16 anos no quarto dos país se hospeda gratuitamente

  • Hotel pet friendly, mediante taxas

  • 5 salas de eventos com capacidade para até 60 pessoas

  • Hotel no Rio de Janeiro próximo à OAB e ao Ministério Público

  • 5 minutos a pé do Aeroporto do Rio de Janeiro - Santos Dumont

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Novotel RJ Santos Dumont

Avenida Rua Marechal Camara 300, Centro
20020 080 RIO DE JANEIRO
Brasil

GPS:-22.908075, -43.169857

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Restaurante Novotel

No Restaurante Novotel, você poderá desfrutar do nosso cardápio 24 horas por dia, servido em todas as áreas do hotel. Aproveite a liberdade de comer, como, quando e sempre que você quiser.(a partir das 22h as 7am, itens selecionados). Consulte nosso menu!

Nossas acomodações

Modernos, espaçosos e funcionais, os quartos do Novotel Santos Dumont são a melhor opção quem está viajando a trabalho ou negócios. As camas Sweetbeds proporcionam uma noite de sono tranquila.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  2.942 comentários

Classificação no TripAdvisor  4.0/5  1.668 comentários

Tired hotel

Classificação TripAdvisor 3.0/5

Von1956 Couples - Avaliação certificada TripAdvisor

This is a tired looking hotel and not what I would expect of the Novatel group. There was tea and coffee making facilities but only one cup and a paper cup. We only spent one night here so it was just ok. I would not have wanted to spend any longer here

Dear Von1956, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Juliane Pinheiro Supervisora de hospedagem Novotel RJ Santos Dumont

Safe stay in not safe looking neighborhood

Classificação TripAdvisor 4.0/5

AlinaVel Couples - Avaliação certificada TripAdvisor

We picked this hotel due to its proximity to the airport: 400 m away from the main entrance. During the day hours it is an easy walk, once it gets dark - do not recommend walking. The staff was very friendly and accommodating with our late arrival and restaurant closure. They are also the ones who recommend not to wonder around the block after dark. Inside felt safe and secure… the rooms are outdated (that’s the reason for lower score) but clean and of the same style as Novotel hotels in Europe: very nice consistency.

Very good hotel with the exception of the beds.

Classificação TripAdvisor 4.0/5

7471748 Solo travel - Avaliação certificada TripAdvisor

I enjoyed my stay at this hotel with the exception of the bed quality. The bed was so poor that I woke up each morning with a sore back. The breakfast was excellent and I enjoyed the gym very much. The employees were all very friendly. Check in and check out were very smooth.

Dear 7471748, Thank you for taking the time to share your feedback. He is very important to our team! We hope to welcome you again very soon in our hotel! Best regards, Jaqueline Müllem Guest Experience Supervisor Novotel RJ Santos Dumont

Amazing experience

Classificação TripAdvisor 5.0/5

Morella A Família - Avaliação certificada TripAdvisor

I loved the stay, I felt surrounded by friends the whole time, everyone was kind and caring and seemed interested in my safety and enjoyment and payed close attention to the details, The staff is most valuable piece, all my love to the novotel team especially Vanessa, Leonardo, Anderson, Jazmin, Micael, Marcos, Larissa, Bianca, Fernanda, Nathalia, Alline, Rebeca, Jaqueline and many more I love you, you made my trip 10000 times better, the attention is excellent and personalized, they even signed a letter for me and left chocolate at my room, I will always remember the attention I received at Novotel Santos Dumont. Forever grateful 🤍🤍🤍🤍

Prezada Morella,, É uma satisfação para nós, receber seus cumprimentos e elogios de nosso hotel! Estamos contentes que você tenha apreciado sua experiência conosco e nosso atendimento, nos preocupamos muito em oferecer uma excelente experiência e um ótimo serviço aos nossos hóspedes Feel Welcome! Atenciosamente, Jaqueline Müllem Guest Experience Supervisor Novotel RJ Santos Dumont

Shambolic & Disorganised . Run down room.

Classificação TripAdvisor 2.0/5

MRDARCYLDNUK Solo travel - Avaliação certificada TripAdvisor

Firstly the bad experience …The hotel is run down noisy and old. I was given a room with a view of a dilapidating building; the sheets smelled like bleach, the bed is uncomfortable and they charge 15 real for a small bag of crisps; I paid because I could not get service at the restaurant. It is close to SDU airport and a 12 real Uber fare from the hotel. The good side of it … The reception staff are wonderful, helpful and friendly. They stored my luggage for 5 days whilst I was travelling about; The poor reviews rating is for the quality of the hotel, the non existent service at the restaurant; I waited 25 minutes for no table service and a further 30 minutes after the reception staff spoke to the restaurant staff. Disorganised and shambolic; the restaurant had few customers. Check out was also frantic with one person at reception; no self check out even though I have paid in advance for my room; I would not return.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 453 comentários 8.9/10 Localização
  • 949 comentários 6.2/10 Quarto
  • 984 comentários 7/10 Serviço
  • 49 comentários 6.6/10 Wifi
  • 427 comentários 4.1/10 Conforto
  • 424 comentários 7.4/10 Café da manhã
  • 415 comentários 6.9/10 Limpeza
  • 358 comentários 4.1/10 Comida

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