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Novotel Edinburgh Park Hotel 4 stars

Customer review rating 4.3/5 12,862 reviews

ALLSAFE approved hotel

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Novotel Edinburgh Park
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+ 13 Services

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Edinburgh International Airport is 4km away from the hotel

  • Leisure facilities including pool, gym and steam room

  • Private banqueting is available for up to 150 people

  • In-house restaurant serving local and international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Golf Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Edinburgh Park

15 Lochside Avenue
SAT NAV USE: EH11 4DG
Hermiston Gait Retail Park
EH12 9DJ edinburgh
united kingdom

Tel: +441316192802

Fax: (+44)131/4465610

Check-in from 14h00

Check out up to 12h00

  • LOTHIAN BUSES :  24 EDINBURGH PARK

  • By plane

    EDINBURGH INTL At 4.5km / 2.8 miles

  • By train

    EDINBURGH PARK At 0.5km / 0.31 miles

GPS :55.92657, -3.310871

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our restaurants and bars

Restaurant

Type of cuisine: Gourmet

In-house restaurant serving local and international cuisine

Menu (PDF)
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Non contractual photo

GOURMET BAR

Available 24/7 for hotel residents

Menu (PDF)

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 177

  • Maximum capacity: 190 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Edinburgh Park

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

12,862 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,179 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Another good visit

Customer review rating 5.0/5

Teresa W. Couples - 24/07/2021 Confirmed reviews ALL

Stayed here again recently for an overnight stay. Easy to get into the centre of Edinburgh by tram. Takes about 15/20 minutes. As we had stayed here quite a bit over the years and gone through a lot recently, we were upgraded to a suite which was a lovely surprise and made us feel appreciated by the hotel. Our room was quiet and we slept well. Breakfast - had to queue a bit but not too long. Breakfast was self service and everything was fine. We would definitely stay here again.

Dear Teresa, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park hotel. The team is always delighted when we share positive feedback. Please do not hesitate to post a 5-star comment on Tripadvisor too and let others know your stay at Novotel Edinburgh Park hotel. It is even more important to the team during this challenging times.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Attila

Great stay but you need more staff.

Customer review rating 3.5/5

None Business - 24/07/2021 Confirmed reviews ALL

The staff were great but you need to have more there to make it work.

Summer Holiday at Novotel

Customer review rating 5.0/5

Darren G. Families - 24/07/2021 Confirmed reviews ALL

Every stay myself and my daughter have at the Novotel in Edinburgh Park is enjoyable. Staff are always on hand to fulfil any need you have and try their best to help you any way they can day and night. This particular trip was a busy one and the hotel seemed to be very full so I didn't expect the same standards as we are used to however I was pleasantly proved wrong. You could see the staff were stretched but they maintained a high level of professionalism even with the difficult guests (sadly there was a few) and did it all with a smile on their face. It is such a beautiful hotel and ideally located approximately 5 minutes from the tram and rail stations. The rooms are spacious and clean, the staff provided me with a fan when asked because it was too hot. We tried the hotel restaurant for the first time and with the servers recommendations we enjoyed a delicious dinner that was very reasonably priced, I highly recommend having dinner there. The Novotel Edinburgh park is a place to relax and unwind and only a 20 minute tram ride from the hustle and bustle of the city centre. I can now say whole heartedly that this is my happy place.

Dear Darren, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. As you kind noted, the Team works extremely hard because we have many staff members out in self-isolation. Never the less, we all loved your feedback. Please do not hesitate to post a 5-star comment on Tripadvisor and let others know your stay at Novotel Edinburgh Park hotel. It is even more important to the team during this challenging times.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Attila

Friendly stay

Customer review rating 4.0/5

Zoe Families - 24/07/2021 Confirmed reviews ALL

Staff were very polite and helpful couldn’t have gone above and beyond more if they tried, always willing to help and make stay as comfortable as possible

Well located friendly staff

Customer review rating 4.0/5

Martin C. Families - 24/07/2021 Confirmed reviews ALL

Forth time we have been to the hotel excellent as always BUT the breakfast charged at £13.95p is a total RIP off!!!

Satisfied

Customer review rating 4.0/5

Lynn Families - 24/07/2021 Confirmed reviews ALL

Very friendly helpful staff thank you so much

Comfortable Stay

Customer review rating 3.5/5

Anonymous Couples - 24/07/2021 Confirmed reviews ALL

Our 3 night stay was comfortable. The staff were all helpful, and really made the stay better than it could have been otherwise. There were only minor issues with the room, that didn't affect its use, but we're enough to make it feel like it wasn't maintained properly. Breakfast was hot and tasted fine, and never seemed stale even though we attended towards the end of of the buffet service.

Good stay

Customer review rating 5.0/5

Sarah B. Families - 23/07/2021 Confirmed reviews ALL

Very plesent stay will definitely be returning again soon.

Dear Sarah, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please do not hesitate to post a 5-star comment on Tripadvisor and let others know your stay at Novotel Edinburgh Park hotel. It is really important to the team nowadays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Attila

Well located, excellent hotel.

Customer review rating 5.0/5

Heather N. Families - 23/07/2021 Confirmed reviews ALL

Have stayed here several times now, on this trip it was with my two sons. I booked an adjoining room for my eldest son and my youngest they provided a travel cot. The rooms are very spacious and modern facilities are great, food in restaurant is of high quality and the service from staff is excellent. It’s a short tram ride to the city it’s ideal location with plenty of shops right across from hotel. I drive through and used the parking facilities, so easy to get to and plenty spaces for very small charge. Can’t recommend this hotel enough.

Dear Heather, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please do not hesitate to post a 5-star comment on Tripadvisor and let others know your stay at Novotel Edinburgh Park hotel. It is really important to the team nowadays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Attila

Awesome

Customer review rating 4.5/5

Stevan J. L. Couples - 22/07/2021 Confirmed reviews ALL

Had a lovely stay.The room and facilities are great .Breakfast buffet is good .I Would recommend this hotel

Dear Stevan, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please do not hesitate to post a 5-star comment on Tripadvisor and let others know your stay at Novotel Edinburgh Park hotel. It is really important to the team nowadays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We cannot wait to see you again. Sincerely, Attila

Great staff,clean hotel and fab facilities.

Customer review rating 4.5/5

Nicola Families - 22/07/2021 Confirmed reviews ALL

We enjoyed a return visit for two nights. Ideal hotel as it has a pool,is minutes away from the tram station,few shops nearby. Cleaned to a high standard and staff are friendly and helpful.

Dear Natalie M., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Carmel is thrilled with your feedback about her customer service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Front Office Manager

Excellent servixe

Customer review rating 4.5/5

Anonymous Families - 22/07/2021 Confirmed reviews ALL

Friendly accommodating staff, clean room

Fantastic hotel and Staff

TripAdvisor rating 5.0/5

jacquelinecampbe2021 22/07/2021 TripAdvisor review

This was our first Stay at Novotel and Will most certainly be booking again Soon.Very welcoming and Helpful Staff ,Swimming pool very clean always plenty fresh towels..Food excellent breakfast Fantastic

Good location, will definitely book again

Customer review rating 4.0/5

Anonymous Families - 21/07/2021 Confirmed reviews ALL

Happy with location but a few things not satisfactory ie key cards not working , we had adjoining rooms and found items from previous guests in both rooms , kids toy under one bed and an almost empty jar of hair gel under the other bed.

Great stay

Customer review rating 5.0/5

Karin Families - 21/07/2021 Confirmed reviews ALL

Great family stay at Novotel. Lovely air con room, really clean and modern and mini fridge was a fab bonus. Staff were all so nice and helpful. Food ace. Will definitely be back

Dear Karin, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please do not hesitate to post a 5-star comment on Tripadvisor and let others know your stay at Novotel Edinburgh Park hotel. It is really important to the team nowadays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We cannot wait to see again. Sincerely, Attila

Nice hotel

Customer review rating 4.5/5

Bryan M. Families - 21/07/2021 Confirmed reviews ALL

Really nice hotel with great facilities and friendly staff.

Dear Bryan M., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager

Great stay

Customer review rating 4.5/5

C H. Families - 21/07/2021 Confirmed reviews ALL

Kids loved it, we loved it. Breakfast lovely and pool fantastic

Dear Craig, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please do not hesitate to post a 5-star comment on Tripadvisor and let others know your stay at Novotel Edinburgh Park hotel. It is really important to the team nowadays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Attila

Lovely hotel with easy access to Edinburgh city.

TripAdvisor rating 5.0/5

QueenieV64 20/07/2021 TripAdvisor review

Lovely hotel near Edinburgh city, with easy access via public transport. Hotel was great! Room was spacious and very clean. Small gym and pool available to use via covid-19 booking restrictions. Lovely bar area.

One of my favourite places to stay

TripAdvisor rating 5.0/5

David G 14/12/2020 TripAdvisor review

Friendly, professional staff. Excellent Covid precautions, fantastic food, lovely room and great location for Edinburgh attractions. Easy check-in and check-out, Krispy Kreme and KFC right next door! Well recommended..

Excellent Hotel

TripAdvisor rating 5.0/5

millssue26 25/10/2020 TripAdvisor review

First time staying here with my family and I was very pleased with everything. Stayed in an Executive room which had alot if small addition extras. Comfortable beds. And the breakfast even though wasn't buffer service due to current restrictions was still really good. And kids loved the fact they were able to go to the pool twice. On check in the gentleman was so lovely and showed me round the hotel. All staff were so very nice aswell. Will definitely recommend and will definitely be back again and kids can't wait. Thank you everyone.

Dear Millssue26, Thank you for such a lovely review about your recent stay with us. We are delighted to know that you were comfortable and relaxed during your stay and that you found the staff to be helpful. We know that our staff do their very best to deliver an exceptional hospitality experience to each of our guests and we are thrilled that they left an impression on you. We cannot wait to welcome you and your family back with us very soon, so your kids can enjoy a swim in our lovely swimming pool. Kindest regards. Miguel A. Trinidad and Front Office Team

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