Novotel Liverpool Centre

Novotel Liverpool Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,643 reviews

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Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, steam room and gym (reopening 25th July)

  • An ALLSAFE Clifton certified hotel

  • Central location, with plenty of nearby travel links

  • Q-Park Hanover Street offers safe, secure, parking for guests of Novotel at a 30% discount

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

ROPEWALKS BAR AND KITCHEN

RopeWalks Bar And Kitchen is currently running a reduced menu on reopening. Please contact the hotel on h6495@accor.com for more information.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,643 reviews

TripAdvisor Rating  4.0/5  3,092 reviews

Great location.

Customer review rating 5.0/5

Satisfied C. Couples - Confirmed reviews ALL

We stayed in Novotel in Liverpool for 2 nights. Great location, close to a good range of restaurants/cafes and bars. Everything within walking distance. Hotel was spotless clean and fresh. Would definitely recommend.

Dear SIOBHAN Q., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lee Rimmer, Front Office Manager

Customer review rating 5.0/5

Katrina Families - Confirmed reviews ALL

Had an amazing time

Dear KATRINA H., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lee Rimmer, Front Office Manager

GreatStay

Customer review rating 4.5/5

Simon Families - Confirmed reviews ALL

Very enjoyable stay. The shops, pubs and restaurants all in easy walking distance as well as the Albert Dock and Mersey ferries

Dear SIMON D., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lee Rimmer, Front Office Manager

Great hotel, excellent customer service

Customer review rating 5.0/5

Sara Friends - Confirmed reviews ALL

Couldn't fault our stay. Had to call reception for a dress related emergency and they were extremely helpful. Room was a great size with a great view and breakfast was very good.

Dear SARA K., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lee Rimmer, Front Office Manager

fire alarm

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Everything was generally good, however the fire rest which required us to leave our rooms was a shambles. None of the staff we spoke to had a clue what was happening but seemed in no rush to evacuate.

Dear ROGER W., Thank you for taking the time to tell us about your experience at the Novotel Liverpool Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lee Rimmer, Front Office Manager

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Other web-users rate our hotel

  • 1,908 reviews 9.7/10 Location
  • 2,375 reviews 6/10 Room
  • 2,039 reviews 8/10 Service
  • 22 reviews 6/10 WiFi
  • 1,172 reviews 4.7/10 Cleanliness
  • 1,095 reviews 7.3/10 Breakfast
  • 707 reviews 6.7/10 Pool
  • 19 reviews 4.8/10 Beach

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