Novotel Dubai Deira City Centre

Novotel Dubai Deira City Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,120 reviews

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Hotel extras

  • 5 minute drive from Dubai International Airport

  • Outdoor swimming pool

  • Opposite City Centre Deira Mall

  • Free WiFi access, 24-hour Fitness Centre, Private Indoor Car Park

  • Complimentary shuttle to Mamzar Beach. Pre registration is required.

ALLSAFE approved hotel

Hotel location

Novotel Dubai Deira City Centre

8th Street Port Saeed District, Opposite City Centre Deira Mall, PO Box 185310
0 Deira, Dubai
United Arab Emirates

GPS:25.253595, 55.332931

Telephone +971 4 292 5200

Fax +971 4 292 5201

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Enjoy sleek comfort and spaciousness in a stylish rooms designed to meet all your needs - a premium bed and special touches that makes the difference. Relax, get some work done and take full advantage of your stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,120 reviews

TripAdvisor Rating  4.5/5  2,705 reviews

Excellent stay

TripAdvisor rating 5.0/5

Abhinav2223 Business - TripAdvisor review

I’ve stayed here a few times and every time, it’s been an excellent stay. Right from the management, John is extremely accommodating of every request, and goes that extra mile to make sure it’s taken care off. The housekeeping, Tirtha is very professional and ensures that my room is clean and tidy. A should out to the guys at the gym and pool, especially Preet . All in all a great stay!

Dear Mr. Abhinav, Firstly, we would like to thank you for the review you shared following your recent visit to Novotel Dubai Deira City Centre, and are delighted to read that we were able to deliver a great experience. Our passionate 'Heartists' welcomes each guest with a positive spirit and strive to assist in any possible way to ensure everyone has a pleasant stay. It is indeed gratifying to read that you have appreciated their genuine helpfulness throughout your stay among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well. Kind Regards, Sumit Gupta Hotel Manager

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Had a wonderful stay all staff from restaurant camela so nice and accommodating, reception are fast and had quick check in from miss Glorie. All housekeeping is very attentive,we eas assisted by Mary with our room request.

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at Novotel Dubai Deira City Centre. We are thrilled you have everything you need and certainly agree that our dedicated 'Heartists' play a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Love it

Customer review rating 5.0/5

D. Friends - Confirmed reviews ALL

I love my stay here during our holidays with the group. The food,room service and reception were very commendable. I specifically commend Glorie,Ayyapan,Mary so many staff that I forget the names., for their friendliness and professional service. MEDIC GROUP.

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at Novotel Dubai Deira City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your well-being whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Cannot be called 4 star hotel and lacks the Novotel feel

TripAdvisor rating 2.0/5

Nikesh V Families - TripAdvisor review

We stayed here recently for 5 nights on our holiday to Dubai. We selected the hotel based on its location. The room was quite spacious, but toilet and shower are were cramped. The air condition didn't work properly as the temperature could not be set, if you keep it on then it used to become very cold and if you switch it off then feel the heat. Initially the technician said everything is fine and set temperature will be achieved in sometime, but never happened and then on repeat complaint he was able to fix it. But strangely the next day the same problem occurred again. The breakfast place is very small and cannot cater based on the number of room they have. Not properly maintained restaurant, breakfast quality was very bad. Also, for the last 2 days there was foul smell coming in the bathroom and there was no fix to it as well.

Dear Valued Guest, First of all, thank you for choosing to stay at Novotel Dubai Deira City Centre. We appreciate you sharing your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but grateful for bringing it up as this helps us to constantly improve our facilities and services. Your comments have been noted and thoroughly discussed with the concerned department heads. We value your business and would like to address these immediately. I sincerely look forward to welcoming you and hope to regain your confidence in our property. In the meantime, please keep safe and be well. Kind Regards, John Elrod Ricalde Cluster Guest Experience Manager

Very good

Customer review rating 5.0/5

Iren Friends - Confirmed reviews ALL

Exceptional service mention Mary and Glorie.Breakfast buffet with a lot of variety.Cleanliness throughout the hotel at high level.Nice pool and gym.

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding your recent experience at Novotel Dubai Deira City Centre. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary ‘souvenir’ for you. I am very glad to learn that not only our location, and our amenities, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

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Other web-users rate our hotel

  • 739 reviews 9.9/10 Location
  • 851 reviews 7.7/10 Room
  • 2,093 reviews 9.5/10 Service
  • 15 reviews 6.8/10 WiFi
  • 451 reviews 8.3/10 Cleanliness
  • 285 reviews 7.8/10 Breakfast
  • 208 reviews 8.3/10 Vibe
  • 6 reviews 4.5/10 Beach

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