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ibis Dubai Deira City Centre Hotel 3 stars

Customer review rating 4.2/5 6,158 reviews

ALLSAFE approved hotel

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How it works?
ibis Dubai Deira City Centre
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+ 18 Services

Hotel extras

  • 5 minute drive from Dubai International Airport

  • Free WiFi access

  • Free Indoor Parking

  • Opposite City Centre Deira Mall

  • 2 minute walk from Dubai Metro Station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • Room service
  • Snack & beverage machine Paying
Business services
  • Copy/print service available Paying

Hotel location

ibis Dubai Deira City Centre

8th street Port Saeed District
Opposite City Centre Deira Mall
P.O Box 185310
00000 deira, dubai
united arab emirates

Tel: +97142925000

Fax: (+971)4/2925001

Check-in from 14h00

Check out up to 12h00

  • DUBAI METRO :  RED DEIRA CITY CENTR

  • By plane

    DUBAI INTL AIRPORT At 3km / 1.86 miles

GPS :25.253194, 55.332931

Our accommodation(s)

Your sleep is our priority. A modern, connected, soundproofed room. From relaxing beds, black-out curtains to office space for you to do your work, we're dedicated to your comfort. Every little detail has been carefully considered, developed and tested.

Our restaurants and bars

Tempo Restaurant

Type of cuisine: International

There is nothing like a hearty balanced breakfast to start the day at Tempo Restaurant. Enjoy the ibis eat-all-you-can breakfast from 6:30 am - 10 am with oriental selection, choice of eggs, fresh pastries, fair trade coffee, fruit juices and more

TEMPO TERRACE

Type of cuisine: Cafe

Tempo Terrace serves 24-hour coffee and pastries. Enjoy light snacks, coffees, cakes and fresh juices available in the lobby. Ibis kitchen serves light meals round the clock.

BISTRO DOMINO RESTAURANT

Type of cuisine: International

Stylish French "Bistro Domino" offers an alfresco dining terrace & a selection of international favorites in an exciting modern setting. Ideal place to grab a quick snack, delicious lunch or dinner & catch up with friends. Open from 12 noon to 11pm.

Our guest reviews for
ibis Dubai Deira City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

6,158 reviews

TripAdvisor Rating 4.0/5

2,369 reviews

Good Place for Long Stay

Customer review rating 4.0/5

Mae Couples - 11/09/2021 Confirmed reviews ALL

A value for money, good place to stay for long holiday. It is great that daily our Room is clean and towel was replace however few towels looks untidy as yellowish stain was observed. The Housekeeping attendant response quickly for some request. Just notice that only one coffee cup provided in the Room. Few comment since Accor has an LQA standards, reception not brief us about some protocols in COVID in the hotels. Also observed the minimum people in every elevator was not followed. The Hotel taxi driver was approachable, helpful and friendly. Thank you for the service

SLEEP WELL but your breakfast remain the same everyday. no meat only saucege this is not satisfactory

Customer review rating 3.0/5

Iddy Business - 09/09/2021 Confirmed reviews ALL

I appreciated the room and your customer services, but I didn't appreciate your breakfast as it remain the same everyday, you need to ameliorate.

Dear Valued Guest, First of all, thank you for choosing to stay at Ibis Dubai Deira City Centre. We appreciate you sharing your feedback following your stay with us. Whilst an apology will regrettably not alter the outcome of your experience, we do extend it with sincerity. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your comment about the breakfast options was passed over to our executive chef to ensure that the kitchen team always improve our breakfast selections. Please rest assured that we have taken the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Satisfied well

Customer review rating 4.5/5

Joanne R. F. Couples - 08/09/2021 Confirmed reviews ALL

Awesome

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Good stay.

Customer review rating 4.0/5

Mads L. Couples - 06/09/2021 Confirmed reviews ALL

The filipina staff who assisting in the restaurant during the breakfast, she don't even talk, greet and smile to the guest while assisting. Unlike the other staff are very friendly specially the chef, waiters, receptionist and housekeeping staff But over all it was a good experience for us.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, we will ensure that all the teams deliver a fantastic service with always a smile. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

well located

Customer review rating 3.5/5

Annie D. L. Families - 06/09/2021 Confirmed reviews ALL

My stay was good. This was my 2nd stay at your hotel. I would request that you re-look at the fact that at night there is no assistance with bringing luggage down from the room at the time of checkout. I am 66 years and was accompanied by my older sister. A little help would have been lovely. Maybe next time also you could include a couple of hand towels in the bathroom. We only had bath towels (1 on the first night and then I asked for a second one the next day). Otherwise, it was all good

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments about the luggage assistance and the bath towels are well noted and rest assured that improvement actions will be implemented to increase guest satisfaction in our hotel. We sincerely apologize for any inconvenience this had caused you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Good stay, clean room

Customer review rating 4.5/5

Ashhar Solo - 05/09/2021 Confirmed reviews ALL

The location was in the heart of the city, was easy to access public transportation including metro services. The staff were very helpful.

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at ibis Dubai Deira City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Excellent Location. Value for money

Customer review rating 3.5/5

Duke Business - 04/09/2021 Confirmed reviews ALL

I stayed for a period of 27 days. If not for the tiny sized rooms and constant occurrence of room card activation issues,everything else is fine. My special mention if the house keeping staff who used to clean my room regularly. (I believe he is an out sourced staff from an agency) His dedication,attention for detail and manners impressed me very much. I wish Accor would recruit him and take him under its wings. Such people are potential gems.

Dear Valued Guest, Thank you for reviewing your recent stay at ibis Dubai Deira City Centre. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our 'Heartists', whose kindness and helpfulness are our hotel's greatest strengths. I will certainly congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you for making us your choice hotel when visiting Dubai. We look forward to welcoming you back again very soon. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Good stay

Customer review rating 4.5/5

Alireza G. Business - 03/09/2021 Confirmed reviews ALL

Good stay, friendly staff, good location for me

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at ibis Dubai Deira City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Good stay, but the price could have been a little better

Customer review rating 4.5/5

Rami A. Solo - 03/09/2021 Confirmed reviews ALL

I had a good long stay (~6 months), however my only complaint is about price, it could have been a little more negotiable.

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to ibis Dubai Deira City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the positive spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Good Company

Customer review rating 4.0/5

Kidanu T. Business - 01/09/2021 Confirmed reviews ALL

I have witnessed quality service especially form the front desk people. All of them were wonderful, helpful and always with a warm welcome. All staff at the restaurant (including one guy who took my plate off the table while I went to grab coffee (Smile) ; especially the two guys at the temporary luggage storage office were exceptionally helpful and pleasant. Overall I had wonderful time and the hotel could do more in house keeping especially making sure that hotel room carpets are cleaned thoroughly.

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at ibis Dubai Deira City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Very good stay

Customer review rating 4.5/5

Yishak W. Business - 01/09/2021 Confirmed reviews ALL

Great location, kind and helpful stuff, clean rooms, fair price. The one thing i didn't like was that the room was too small. The twin beds are also too small. Other than that, everything was great.

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at ibis Dubai Deira City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Cool hotel

Customer review rating 5.0/5

Anonymous Families - 31/08/2021 Confirmed reviews ALL

A cool and well located hotel. Staff are attentive and helpful. The hotel is clean and breakfast buffet is great. There is a big shopping centre, bus station and metro station within walking distance of the hotel.

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to Ibis Dubai Deira City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the positive spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Close to metro and mall also affordable

Customer review rating 5.0/5

Swelzan T. D. Solo - 31/08/2021 Confirmed reviews ALL

Check in was great specially Beslise at front desk was very helpful. Rooms are good and have all basic amenities.

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to Novotel Dubai Deira City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the positive spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Convenient and worthy

TripAdvisor rating 5.0/5

Shadi S 27/08/2021 TripAdvisor review

We have stayed one month for business and its highly recommend because of convenient and friendly staff also ease of access to all area. Closed to metro station and City center. We always use IBIS hotel and we are extremely satisfied

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding your recent experience at Ibis Dubai Deira City Centre. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary ‘souvenir’ for you. I am very glad to learn that not only or location, our amenities, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. In the meantime, please keep safe and be well. Kind Regards, Sumit Gupta Hotel Manager

Good stay

Customer review rating 3.5/5

Eyerusalem J. T. Families - 24/08/2021 Confirmed reviews ALL

Was happy by the neatness and friendly nature of the staff but very much uncomfortable because there is no one to assist luggages to be taken out...at least you guys need to have simple luggage carrying equipment which will help z customer to take his/her things out from the room to z reception...

Dear Valued Guest, We greatly appreciate the time and effort you spent to share your feedback following your recent stay at Ibis Dubai Deira City Centre. We are glad that overall you enjoyed the experience and are grateful for your highlights regarding our prime location being near to one of the best malls in Dubai, City Centre Deira Mall. We aim to always have a seamless guest journey and I'm glad to learn that you were taken good care by our passionate ‘Heartists’ efficiently and professionally. Please rest assured that all your kind comments will be shared with our team. We hope your next visit to Ibis Dubai Deira City Centre will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Good location of hotel

Customer review rating 3.5/5

Nasser Couples - 23/08/2021 Confirmed reviews ALL

it was a good stay in ibis, for sure there is some negative aspects like the quality of bed which I found not confortable, the noisy coming from the other rooms doors looks specialy night time. People coming late and talking in coridor night time. But generally I appreciate the hotel staff kindness and I found hotel clean. Which is most important.

Dear Valued Guest, We greatly appreciate the time and effort you spent to share your feedback following your recent stay at Ibis Dubai Deira City Centre. We are glad that overall you enjoyed the experience and are grateful for your highlights regarding our prime location being near to one of the best malls in Dubai, City Centre Deira Mall. We aim to always have a seamless guest journey and I'm glad to learn that you were taken good care by our passionate ‘Heartists’ efficiently and professionally. Please rest assured that all your kind comments will be shared with our team. We hope your next visit to Ibis Dubai Deira City Centre will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Pleasant Stay

TripAdvisor rating 5.0/5

Sanoop S Business - 21/08/2021 TripAdvisor review

The hotel is well located close to the airport and is easily accessible by metro. The rooms are clean and comfortable with good room service . Check in and check out process was relatively easy and would definitely stay again.

Dear Valued Guest, We greatly appreciate the time and effort you spent to share your feedback following your recent stay at Ibis Dubai Deira City Centre. We are glad that overall you enjoyed the experience and are grateful for your highlights regarding our prime location being near to one of the best malls in Dubai, City Centre Deira Mall. We aim to always have a seamless guest journey and I'm glad to learn that you were taken good care by our passionate ‘Heartists’ efficiently and professionally. Please rest assured that all your kind comments will be shared with our team. We hope your next visit to Ibis Dubai Deira City Centre will be as pleasant as the previous one. Kind Regards, Sumit Gupta Hotel Manager

Excellent bussiness hotel

TripAdvisor rating 5.0/5

Anand J Business - 08/03/2020 TripAdvisor review

It’s my favourite hotel when in Dubai. Just few steps from metro station, very easy to reach from air port by metro or taxi. Hotel break fast very good. All hotel staff is very supportive. As hotel is just opposite to Deira Citi centre very easy to meet and greet people and enjoy Multiple food options.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the recent one. Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Dubai Experiance

TripAdvisor rating 4.0/5

243rolfg Business - 05/03/2020 TripAdvisor review

Once more the location of the Hotel is close to the airport as well you can reach the city very easy. On top next to the Hotel you can find the Deira City Center Mall. It is very practical and easy to go for shopping

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the recent one. Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Good location, close to the airport

TripAdvisor rating 3.0/5

Flavia d Business - 04/12/2019 TripAdvisor review

Good location, close to the airport and in front of a shopping mall. But the room smelled and the surfaces were dirty. I had to ask for new towels, since the ones in the room had stains on them. Overall the room was not clean.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. Your constructive feedback is extremely important for us to get better and serve you better in your future stays with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

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