ibis budget Portsmouth

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ibis budget Portsmouth 2 stars

Customer review rating (ALL Rating) 4.1/5 571 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Breakfast available from 06.00am-10.00am - Cooked breakfast starts from 7am

  • Free car parking for all our hotel guests- we have etc parking in B&Q

  • We are close to the city centre, 8 minutes drive to Gunwharf Quay

  • Free Wifi available at the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Portsmouth

Fratton Way
PO4 8SL PORTSMOUTH
United Kingdom

  • By plane

    SOUTHAMPTON At 35.41km / 22 miles

  • By boat

    HOVERCRAFT At 1.61km / 1 miles

  • By boat

    PORTSMOUTH PORT At 1.61km / 1 miles

  • By boat

    WIGHT LINK At 1.61km / 1 miles

  • By train

    FRATTON At 0.48km / 0.3 miles

GPS:50.795574, -1.066253

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

Non contractual photo

Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis budget Portsmouth

100% genuine reviews from our guests

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ALL Rating  4.1/5  571 reviews

TripAdvisor Rating  3.5/5  1,523 reviews

Fantastic!

Customer review rating 5.0/5

Mrs G. E. Couples - Confirmed reviews ALL

Being in a wheelchair can be hard if things aren’t right eg wet room, tight turning space etc. But everything was good! Lovely & clean, also good decor, basic, but had all you need for short stays! Very friendly helpful staff , always smiling ( when we saw them!) Thankyou to all!!

Dear Gillian, Thank you very much for your superb review. It is always a pleasure to receive positive feedback. This will inspire us to do our best to meet our guests' expectations. We are delighted that you had a great stay with us. We look forward to seeing you again in July, and we hope that your next stay will be as comfortable as the previous one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Good budget hotel

Customer review rating 4.0/5

Kh Couples - Confirmed reviews ALL

Basic but comfortable hotel. Staff very friendly and efficient. Pet friendly. Good location close to fast food restaurants and supermarket.

Dear Stephen, Thank you very much for your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. This will encourage us to continually do our best to meet our guests' expectations. We expect to see you soon, and we hope that your next stay will be as pleasant as the previous one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Dim experience

Customer review rating 1.0/5

Anthea B. Couples - Confirmed reviews ALL

Only positive was the pleasant staff. Room was grim- painted revolting colour - bathroom door damaged (looked as though it had been kicked in) - TV had no remote control - there was a kettle but no tea/coffee/milk/cup. - "white" towels were grey- bed uncomfortable - rock bottom quality pillows. Altogether a seedy feel. Parking promised on website but only insecure public park available - not appropriate with bikes on car Very poor value for money

Dear Anthea, Thank you for taking the time to tell us about your experience at the ibis budget Portsmouth. We are sorry that your experience did not meet your expectations. We hope to see you again, and may your next stay be a pleasant one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Toilet was blocked and so was the one in the lobby

Customer review rating 3.5/5

Anon Couples - Confirmed reviews ALL

Me and my partner stayed for one night. The room was all we needed but there were some strange design features. For example, my partner accidentally woke me up in the morning as the light switch for the shower also turned a light on in the room itself but there was no window in the shower so he needed the light on. The room with the toilet in was so small that my partner couldn’t actually sit down. He’s on the larger side but not so much so that he shouldn’t be accommodated for. The toilet in the lobby was blocked so he couldn’t use that either but when he reported that, no one seemed interested and it still wasn’t fixed by the time we checked out the next day. Then our room toilet also blocked and again, no one was interested in fixing it for us. There was no antibacterial hand soap in the room, just an all in one face, body and hair wash which I didn’t feel comfortable about being enough to get our hands truly clean but I’m sure it was. The room was too hot but not enough for the climate control in the room to start cooling it down and we weren’t able to adjust the settings on it by design. It’s a shame overall as the room should have been just what we needed and for the price of £80+ for one night, it didn’t seem budget friendly enough to excuse these failings.

Dear Frances, Thank you for taking the time to share your comments regarding your stay at the hotel. We apologize for the inconvenience you experienced because of the blocked toilet in your room and at the lobby. We are sorry that your experience did not meet your expectations. We hope to see you again, and may your next stay be a comfortable one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

great value and location

Customer review rating 5.0/5

Clive B. Solo - Confirmed reviews ALL

Clean , roomy, great staff

Dear Clive, We are so delighted to receive your excellent review. Thank you very much for your positive feedback. We are happy too that you had a great stay with us. We expect to see you again, and we hope that your next stay will be as pleasant as the previous one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Enjoyable

Customer review rating 4.0/5

Mr W. Business - Confirmed reviews ALL

Pleasent staff and stay but tv didn't work and dangerous sparking coming from plug socket

Dear Steven, Thank you for your review. We appreciate your positive feedback. We apologize for the inconvenience you experienced because of the TV not working and the spark coming from the power socket. We expect to see you again, and we hope that your next stay will be a pleasant one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Decent stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The location was good but the room is rather basic with sink in the room rather than enclosed in a bath / shower room. Otherwise it is good enough for a short stay. I would have expected something a little bit better for the price I paid.

Dear Kwok, Thank you for sharing your comments regarding your stay at the ibis budget Portsmouth. We take note of your feedback as we continue to improve our service. We expect to see you again, and we hope that you will enjoy your next stay. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Well located.

Customer review rating 5.0/5

Dolores J. Solo - Confirmed reviews ALL

Have used the hotel for early travel on ferries, for many years. Very satisfied.

Dear Doloress, Thank you very much for your superb review. It is really heart warming to receive positive feedback from our valued guests like you. This feedback will surely inspire us to do our best to meet our guests' expectations. We are happy that you were satisfied with your stay with us. We expect to see you again, and we hope that your next stay will be as pleasant as the previous ones. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Unexpected event.

Customer review rating 1.0/5

M.l. Couples - Confirmed reviews ALL

Unfortunately we had our room broke in to and had an item stolen and our bags gone through. The staff were excellent and the support was great, got moved to another room and the burglary being looked into by staff and police. Satisfied with the result and the compensation of full refund on our stay. I have stayed in the Ibis Hotel many times and never had any issues. It's a shame the incident spoilt our stay and left us a bit uncomfortable

Dear Marsha, Thank you for taking the time to tell us about your experience at the hotel. We are really sorry for the very unfortunate and unexpected incident that spoiled your stay. We apologize for the trouble and discomfort it caused you. Please know that we are taking strict measures to avoid future occurrence. Again, please accept our sincere apology, and we hope you will still stay with us in the future. Sincerely, Mary Reception Team Ibis Budget Portsmouth

good value for money

Customer review rating 5.0/5

Marilyn Couples - Confirmed reviews ALL

We had to stay one night as our car had broken down. we only needed somewhere to sleep, so this was ideal. Clean and comfortable.

Dear Marilyn and Ceri David, Thank you very much for your lovely comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. We are happy to know that you had a comfortable stay with us. We expect to see you again, and we hope you will enjoy your next stay. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Good location, fairly comfortable

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Easy to find and good to have free parking close to the train station. The heating was an issue for us as it only gives cool air when outside is 20°, and when it’s 18/19° your options are air circulation but it’s hot, or make do with the window. The reception staff were very helpful and gave us a small fan to borrow which worked for about 24 hours before packing up, and there weren’t any others to borrow so I’d recommend looking into this (especially with summer coming up).

Dear Bethany, Thank you very much for your comments regarding your stay at the hotel. We apologize about the temperature control not working and the inconvenience it caused you. Also, we appreciate your suggestion. Your feedback is valuable to us as we are trying to address the problem to avoid future occurrence. We look forward to seeing you again, and we hope that your next stay will be a pleasant one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Poor looking, outdated and far from budget

Customer review rating 1.5/5

Richard Families - Confirmed reviews ALL

Three rooms booked for seven people. Family party to attend.

Dear Richard, Thank you for taking the time to tell us about your experience at the hotel. We are sorry that your experience did not meet your expectations. We hope to see you again, and may your next stay be a pleasant one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Everything u need

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Clean, pleasant stay

Dear Kelly, Thank you very much for your fantastic review. We appreciate your positive feedback. We are happy that you had a pleasant stay. We expect to see you again, and we hope that you will enjoy your next stay. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Good stay

Customer review rating 5.0/5

Gillian M. G. Couples - Confirmed reviews ALL

Always stay in Ibis buget and we are slways satisfied with our stsy in them.

Dear Gillian, Thank you very much for your excellent review. It is always a pleasure to receive positive feedback. We are happy that you had a pleasant stay with us. We expect to see you again, and we hope that you will enjoy your next stay. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Great stay

Customer review rating 5.0/5

S. Business - Confirmed reviews ALL

The best thing about my stay was the young lady on receptionist , very helpful, good advice and a great sense of humour, I stay in hotels 4 night a week and she was probably the most helpful receptionist I’ve meet , The hotel was spotless quiet and very near to town

Dear Tony, Thank you very much for your superb review and positive feedback about your stay, particularly regarding our reception staff. Your feedback will encourage us all the more to do our best to meet our guests' expectations. We are glad that you had a great stay with us. We hope to see you again soon, and may your next stay be as comfortable as the previous one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

welllocayed

Customer review rating 5.0/5

C. Couples - Confirmed reviews ALL

it was absolutely spotless, and the food was absolutely adequate

Dear Doris, Thank you so much for your superb review. We appreciate the positive feedback. We are happy that you enjoyed your stay. We look forward to seeing you again, and we hope your next stay will be as pleasant as the previous one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Great budge stay

TripAdvisor rating 5.0/5

Sherpa03879031928 TripAdvisor review

We really enjoyed our stay. The staff are super helpful. Accommodation is very good and there are shops and places to eat near by as well as buses and trains. Not far to walk to the sea either. Felt safe.

Thank you for taking time to write us a review, we are glad that you enjoyed your stay and hope to see you again soon. Many Thanks, Holly

Clean tidy friendly staff recommended

TripAdvisor rating 5.0/5

dickyknight TripAdvisor review

We arrived and were greeted by friendly staff at reception who booked us in without bother. Our room was great use of space and my son (6) loved the overhead bunk! Clean tidy nice breakfast have booked to stay again

Thank you for taking time to write us a review, we are delighted that you enjoyed your stay and we hope to see you again soon. Many Thanks, Holly

xmas 2020

TripAdvisor rating 5.0/5

Kevin K TripAdvisor review

Stuck in Portsmouth over xmas waiting for a delayed ferry amid Tier 4 covid lockdown, the Ibis Budget Portsmouth was a haven of sanity. Friendly staff who did everything in their power to make a strange stay welcoming and enjoyable. As usual, functional and clean with brilliant staff.

CHEAP, CHEERFUL, AND PERFECT

TripAdvisor rating 5.0/5

nlemecfc TripAdvisor review

Having got our rooms at a very good price the worry was were they okay. Indeed they were and excellent value. Obviously a budget hotel but great value for money and perfect for our needs. Great staff as well.

We appreciate your lovely words in regards to our hotel, Super happy to hear that you enjoyed your stay and we look forward to welcoming you to the hotel again soon. Regards Alex

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