ibis budget Portsmouth

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ibis budget Portsmouth 2 stars

Customer review rating (ALL Rating) 4.1/5 587 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Breakfast available from 06.00am-10.00am - Cooked breakfast starts from 7am

  • Free car parking for all our hotel guests- we have etc parking in B&Q

  • We are close to the city centre, 8 minutes drive to Gunwharf Quay

  • Free Wifi available at the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Portsmouth

Fratton Way
PO4 8SL PORTSMOUTH
United Kingdom

  • By plane

    SOUTHAMPTON At 35.41km / 22 miles

  • By boat

    HOVERCRAFT At 1.61km / 1 miles

  • By boat

    PORTSMOUTH PORT At 1.61km / 1 miles

  • By boat

    WIGHT LINK At 1.61km / 1 miles

  • By train

    FRATTON At 0.48km / 0.3 miles

GPS:50.795574, -1.066253

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

Non contractual photo

Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis budget Portsmouth

100% genuine reviews from our guests

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ALL Rating  4.1/5  587 reviews

TripAdvisor Rating  3.5/5  1,524 reviews

Good for one night

Customer review rating 3.5/5

Elise Couples - Confirmed reviews ALL

Positives: The hotel was in a good location and close to our friend who we visited. The staff on reception were overall helpful and friendly. The room was generally clean and had everything you needed and a decent amount of room. You were able to come and go as you please, we stayed out late and were able to check back in, in the early hours. There was free parking available. This hotel is good for 1 night and if you just need somewhere to keep your stuff and sleep. Negatives: The room however was very hot and the window didn't provide much air. The was also a slight smell after you flushed the toilet every-time. Although there was free parking available it was quite far away and due to not really knowing the area we were worried about our car at times. The price was a little bit expensive for 1 night.

Good location, surprised the showers are actually amazing

Customer review rating 4.5/5

Jimbo D. Couples - Confirmed reviews ALL

A good budget hotel if you are staying a few nights and just need to get your head down for the night, the shower was surprisingly very nice and warm and good pressure. Parking was a bit annoying as you have to park in the B and Q when its full but only 2 min walk, overall a good night sleep was had.

Well located

Customer review rating 5.0/5

Philip Couples - Confirmed reviews ALL

Parking was excellent service was great close to shopping

Dear Philip, Thank you for your superb review and positive feedback regarding your stay at the hotel. We are glad that you had a pleasant stay with us. We expect to see you soon, and we hope that you will enjoy your next stay. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Home from home

Customer review rating 5.0/5

Dawn Business - Confirmed reviews ALL

Great stay, excellent service from all staff (as usual).

Dear Dawn, Thank you for your superb review and for your positive feedback. It is always a pleasure to have you as one of our valued guests. Thank you for always choosing to stay with us every time you are in Portsmouth. Hope to see you again and stay safe! Sincerely, Mary Reception Team Ibis Budget Portsmouth

Slept ok. But maybe abit overpriced for the room

Customer review rating 3.0/5

D P. Couples - Confirmed reviews ALL

Receptionist mary was very polite an helpful. Friendly welcome. Room was ok. Window was nearly broken. Handle was hanging off, bed was comfy tho. An slept well until over guests made noise outside our ground floor window

Dear Darren, Thank you for taking the time to share your experience at the hotel. We appreciate your positive feedback. We apologize for the inconvenience you had because of the nearly broken window, hanging off handle, and noisy guest. We are sorry that your experience did not meet your expectation. We hope to see you again, and may your next stay be a pleasant one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Satisfied

Customer review rating 5.0/5

Mary-beth Friends - Confirmed reviews ALL

Lovely hotel, good price, would use again:)

Dear Mary-Beth, Thank you very much for your excellent review and positive feedback regarding your stay at the hotel. We are happy that you were satisfied with your stay. We expect to see you again, and we hope that your next stay will be as pleasant as the previous one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Exactly as we expected

Customer review rating 4.0/5

Elizabeth M. Couples - Confirmed reviews ALL

We have stayed before so we knew how it was. Only one dissapointment. One Day our bed was made but bottom sheet was not pulled up.

Dear Elizabeth, Thank you for leaving a review. We appreciate your positive feedback. We are glad that we are able to meet your expectations. We apologize for the bottom sheet was not pulled out. We look forward to having you again, and may your next stay be a comfortable one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Convenient stay for our purposes

Customer review rating 4.0/5

Elaine D. Couples - Confirmed reviews ALL

Everything you would expect from ibis, clean room pleasant staff

Dear Elaine, Thank you for your fantastic review and positive feedback regarding your stay at the hotel. We look forward to seeing you, and we hope that your next stay will be a pleasant one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

well located

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

i stayed here for two nights to meet friends out in portsmouth it was well located lots of food options for dinner and the staff were very helpful

Dear Abbie, Thank you very much for your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. We expect to see you again, and we hope that your next stay will be as pleasant as the previous one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Disappointed

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Sounds awful but, lots of homeless & prostitution throughout the night.., the rooms are like being in a hospital & the beds are awful! I’ve probably had 8hours sleep in 2 days

Dear Antony, Thank you for taking the time to tell us about your experience at the hotel. We apologize for you were not able to have a quality sleep during your stay. We are sorry that your experience did not meet your expectations. We hope to see you again, and may your next stay be a pleasant one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

good location and professional staff

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The staff were friendly and welcoming. The hotel was clean and tidy and breakfast was fab.

Dear Sharon, In behalf of the staff, we very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mary

Very good

Customer review rating 4.5/5

Janette C. I. Business - Confirmed reviews ALL

My stay was pleasant but the window should have been tinted so I wouldn’t have to use blinds. As I could be seen from the car park

Dear Janette, Thank you for your comments regarding your stay at the hotel. We appreciate your positive feedback. We apologize about the window fixture and the inconvenience it caused you. We look forward to seeing you again, and we hope your next stay will be a comfortable one. Sincerely, Mary Reception Team Ibis Budget Hotel

Noisy !!

Customer review rating 1.0/5

Anonymous Solo - Confirmed reviews ALL

Noisy , loud basic ,cold , clinical ,OVER PRICED !

Dear Lorraine, Thank you for taking the time to tell us about your experience at the hotel. We apologize for the discomfort you felt during your stay. We are sorry that your experience did not meet your expectations. We hope to see you again, and may your next stay be a comfortable one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Well Location

Customer review rating 5.0/5

Sikandar L. Business - Confirmed reviews ALL

Very friendly Got very good welcome

Dear Sikandar, Thank you very much for your excellent review. It is always a pleasure to receive positive feedback. We are happy that you felt welcome during your stay. We expect to see you soon, and we hope that you will also enjoy your next stay. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Aweful beds, rooms not as described

Customer review rating 1.5/5

Tony Couples - Confirmed reviews ALL

Beds were extremely uncomfortable, parking is not on site, as detailed in the advertisement. Breakfast was terrible, walls between rooms are extremely thin and you can hear everything. The whole building appears to shack when someone flushes a toilet. Kettle and cups in room but no beverage making facilities. Only 2 very thin and stained pillows provide.

Dear Anthony, Thank you for taking the time to tell us about your experience at the hotel. We apologize for the inconvenience you had because of the noise, limited facilities, and uncomfortable bed. We are sorry that your experience did not meet your expectations. We hope to see you again, and may your next stay be a pleasant one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Fantastic!

Customer review rating 5.0/5

Mrs G. E. Couples - Confirmed reviews ALL

Being in a wheelchair can be hard if things aren’t right eg wet room, tight turning space etc. But everything was good! Lovely & clean, also good decor, basic, but had all you need for short stays! Very friendly helpful staff , always smiling ( when we saw them!) Thankyou to all!!

Dear Gillian, Thank you very much for your superb review. It is always a pleasure to receive positive feedback. This will inspire us to do our best to meet our guests' expectations. We are delighted that you had a great stay with us. We look forward to seeing you again in July, and we hope that your next stay will be as comfortable as the previous one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Good budget hotel

Customer review rating 4.0/5

Kh Couples - Confirmed reviews ALL

Basic but comfortable hotel. Staff very friendly and efficient. Pet friendly. Good location close to fast food restaurants and supermarket.

Dear Stephen, Thank you very much for your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. This will encourage us to continually do our best to meet our guests' expectations. We expect to see you soon, and we hope that your next stay will be as pleasant as the previous one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Dim experience

Customer review rating 1.0/5

Anthea B. Couples - Confirmed reviews ALL

Only positive was the pleasant staff. Room was grim- painted revolting colour - bathroom door damaged (looked as though it had been kicked in) - TV had no remote control - there was a kettle but no tea/coffee/milk/cup. - "white" towels were grey- bed uncomfortable - rock bottom quality pillows. Altogether a seedy feel. Parking promised on website but only insecure public park available - not appropriate with bikes on car Very poor value for money

Dear Anthea, Thank you for taking the time to tell us about your experience at the ibis budget Portsmouth. We are sorry that your experience did not meet your expectations. We hope to see you again, and may your next stay be a pleasant one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

Toilet was blocked and so was the one in the lobby

Customer review rating 3.5/5

Anon Couples - Confirmed reviews ALL

Me and my partner stayed for one night. The room was all we needed but there were some strange design features. For example, my partner accidentally woke me up in the morning as the light switch for the shower also turned a light on in the room itself but there was no window in the shower so he needed the light on. The room with the toilet in was so small that my partner couldn’t actually sit down. He’s on the larger side but not so much so that he shouldn’t be accommodated for. The toilet in the lobby was blocked so he couldn’t use that either but when he reported that, no one seemed interested and it still wasn’t fixed by the time we checked out the next day. Then our room toilet also blocked and again, no one was interested in fixing it for us. There was no antibacterial hand soap in the room, just an all in one face, body and hair wash which I didn’t feel comfortable about being enough to get our hands truly clean but I’m sure it was. The room was too hot but not enough for the climate control in the room to start cooling it down and we weren’t able to adjust the settings on it by design. It’s a shame overall as the room should have been just what we needed and for the price of £80+ for one night, it didn’t seem budget friendly enough to excuse these failings.

Dear Frances, Thank you for taking the time to share your comments regarding your stay at the hotel. We apologize for the inconvenience you experienced because of the blocked toilet in your room and at the lobby. We are sorry that your experience did not meet your expectations. We hope to see you again, and may your next stay be a comfortable one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

great value and location

Customer review rating 5.0/5

Clive B. Solo - Confirmed reviews ALL

Clean , roomy, great staff

Dear Clive, We are so delighted to receive your excellent review. Thank you very much for your positive feedback. We are happy too that you had a great stay with us. We expect to see you again, and we hope that your next stay will be as pleasant as the previous one. Sincerely, Mary Reception Team Ibis Budget Portsmouth

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