Novotel London Paddington 4 stars

Customer review rating (ALL Rating) 4.3/5 2,453 reviews

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Description

Hotel extras

  • Swimming pool, sauna and fitness centre

  • 15-minute link to Heathrow Airport via Heathrow Express and link to Elizabeth line

  • 206 modern guest rooms and 11 disabled accessible rooms

  • 11 meeting rooms with high quality facilities and free Wi-Fi

  • Short walk to Hyde Park and Kensington Gardens

Our accommodation(s)

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Hotel location

Novotel London Paddington

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD LONDON
United Kingdom

GPS:51.519046540144, -0.1825473208714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

No.3 Restaurant

Welcome to No.3 Restaurant & Bar at Novotel London Paddington. Indulge in our stylish, vibrant bar and restaurant serving international cuisine with a colourful variety of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,453 reviews

TripAdvisor Rating  4.0/5  3,228 reviews

Certificate of excellence 2023

Amazing friendly staff , comfortable bed , clean, quite.

Customer review rating 5.0/5

Claudia Business - Confirmed reviews ALL

Amazing friendly staff , comfortable bed , clean, quite. Good food & Service

Dear CLAUDIA K., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Bernini Operations Manager Novotel London Paddington

Brilliant staff

Customer review rating 4.5/5

Anne S. Business - Confirmed reviews ALL

Excellent stay as always. Love this hotel. Not too big. Great friendly helpful staff. Quiet position in Paddington.

Dear ANNE S., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Bernini Operations Manager Novotel London Paddington

Well located

Customer review rating 5.0/5

Nikki W. Solo - Confirmed reviews ALL

The reception was very smooth, the room met my expectations and it was located in a perfect position to have an early morning walk along the canal.

Dear NIKKI W., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Bernini Operations Manager Novotel London Paddington

Well located

Customer review rating 5.0/5

Alison Families - Confirmed reviews ALL

Good location, good room size for a family, close to the train

Dear ALISON O., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Bernini Operations Manager Novotel London Paddington

Lovely Staff & Convenient Location

Customer review rating 3.5/5

Muzzer Business - Confirmed reviews ALL

Overall the location and staff are the highlights of this hotel. But the general finishing of the rooms are poor. I was fortunate to be upgraded to an executive room. But the bedding (esp the pillows were some of the most uncomfortable I have come across. There were also broken components in the room (in the bathroom) and some of the electric points. I just expected more compared to other Novotel Hotels

Dear MAZHAR I., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Bernini Operations Manager Novotel London Paddington

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Other web-users rate our hotel

  • 1,475 reviews 9.6/10 Location
  • 1,734 reviews 5.9/10 Room
  • 1,554 reviews 8.7/10 Service
  • 32 reviews 7/10 WiFi
  • 847 reviews 8.5/10 Breakfast
  • 663 reviews 6/10 Cleanliness
  • 340 reviews 8/10 Pool
  • 155 reviews 8.1/10 Wellness Area

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