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Novotel Bengaluru Outer Ring Road Hotel 5 stars

Customer review rating 4.3/5 4,276 reviews

ALLSAFE approved hotel

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Room 1

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Novotel Bengaluru Outer Ring Road
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+ 21 Services

Hotel extras

  • This hotel is pet friendly.

  • Complimentary stay and breakfast for kids below 16 years of age.

  • Eight meeting rooms with world class amenities and features for business and intimate events.

  • Comfortable theme rooms with high speed complimentary Wi-Fi

  • Poolside dining at Blue Terrain with Mediterranean barbecue.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5 PMPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 3 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Bengaluru Outer Ring Road

Opp. RMZ Ecospace Business Park
Marthahalli Sarjapur
Outer Ring Road
560103 bengaluru
india

Tel: +918066705000

Fax: (+91)8066705001

Check-in from 14h00

Check out up to 12h00

  • BIA :  8A ECOSPACE STATION

  • By plane

    BANGALORE INTL At 48km / 29 miles

  • By train

    MAJESTIC At 20km / 12.43 miles

  • By train

    YESHWANTHPUR At 26km / 16.16 miles

GPS :12.929939, 77.683302

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Deluxe Room 1 King Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: City View, Pool side *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room Twin Beds

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: Pool side, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Room King Size Bed

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: Pool side, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room King Bed

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: Pool side, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MYROOM Soccer Room

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MYROOM Fair Trade Room

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MYROOM Musical Room

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

DÉLICE

Type of cuisine: Gourmet

Delice is a specialty cake and gourmet shop that presents a delightful selection of authentic breads, cakes, French pastries and chocolates.

Lunch

09:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLUE TERRAIN

Type of cuisine: International

At Blue Terrain, enjoy the pool side dining experience with your loved ones over aromatic grills and delicious barbeque delicacies on offer and an exquisite bar serving refreshing signature cocktails and selection of spirits.

Dinner

18:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE

Type of cuisine: International

An idyllic destination for relaxed corporate lunches on weekdays, and fun interactive family dining on weekends, The Square is especially popular for its modern European décor and an a' la carte menu with delectable dishes from around the globe.

Lunch

06:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHEZ NOUS

Non contractual photo

It is a perfect setting of a French Living Room that serves comfort food from the first French Colony that was formed in Pondicherry, India. This place is open 24*7 and offers patrons a wide selection of premium beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 260

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Bengaluru Outer Ring Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,276 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,909 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good stay

Customer review rating 4.0/5

Anonymous Families - 14/04/2021 Confirmed reviews ALL

Nice

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Superb

Customer review rating 5.0/5

Kash Couples - 14/04/2021 Confirmed reviews ALL

Everything is better than ..

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Good Stay .And good Hospitality

Customer review rating 4.0/5

Mohammed T. Business - 14/04/2021 Confirmed reviews ALL

Stay was good ,Room service is excellent and Area of concern is only the room cleaning not happening before I check in again after the business visit.

Dear Mr. Mohammad, We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Absolutely not worth it

Customer review rating 1.5/5

Anonymous Couples - 14/04/2021 Confirmed reviews ALL

Small n crappy rooms, Hilton is way more nicer. no nothing in room at all, get a good table, u can turn of tv, there is no drawer/ chest in the entire room, very congested hallway. ROOM and amenities 2/10 Good things : good speed on wifi, great food and buffet. staff are polite

Dear Mr. Manoj, Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Great Stay - Relaxing

Customer review rating 5.0/5

Nilesh Business - 11/04/2021 Confirmed reviews ALL

Perfect Location amid business hub, yet room maintains the aura of silence. The overall ambience is classy where thought is given to every single items for it's placement and usability. The Breakfast spread is worth every penny. The live counter has it's own specialty and worth trying. Thanks for the comfortable stay.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Good stay

Customer review rating 4.5/5

Anonymous Families - 06/04/2021 Confirmed reviews ALL

It was a very good experience

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road
Customer review rating 4.0/5

Shaikh A. A. Families - 06/04/2021 Confirmed reviews ALL

It was a good experience but could have been better as basic room amenities we’re missing.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Pleasant stay

Customer review rating 5.0/5

Satya Families - 05/04/2021 Confirmed reviews ALL

The hotel is ideally located. My kids were very happy with the lunch Buffet. The Room service was also very good with staff being very accommodative.

Dear Mr. V., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Good stay

Customer review rating 4.0/5

Lolo R. Couples - 05/04/2021 Confirmed reviews ALL

2 joined beds/2 Dunlop mattresses for 2 people was not good to sleep. Dunlop mattresses keeps separating and it was quite uncomfortable to sleep.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Good stay

Customer review rating 5.0/5

Binu Friends - 30/03/2021 Confirmed reviews ALL

Extremely grt

Dear Mr. Binu, We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road
Customer review rating 2.0/5

Abhishek M. Business - 28/03/2021 Confirmed reviews ALL

Poor parking arrangements, horrible lobby restaurant.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Wonderfully stay

Customer review rating 5.0/5

Teja C. K. Friends - 28/03/2021 Confirmed reviews ALL

From the beginning of the entry to the Hotel till exist and ambience, support of the staff is amazing. can’t explain the comfort zone.I really to the person who received us on the first day early early morning while I am checking in.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Good Hotel with exceptional customer experience

Customer review rating 5.0/5

Anonymous Business - 27/03/2021 Confirmed reviews ALL

Overall good

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Satisfied hospitality

Customer review rating 4.5/5

R. K. Families - 26/03/2021 Confirmed reviews ALL

Felt very safe and comfortable, and very well hospitality

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Unforgettable Experience Thank you Novotel.

Customer review rating 5.0/5

Rajesh P. Families - 25/03/2021 Confirmed reviews ALL

Warm Wishes to the Dear Novotel Team, I am writing my experience on my recent visit to Novotel during dates (March15- 19th) Considering the very tough COVID times and 2nd wave on the Go , Coming to BLR and choosing to stay for 5 days was a Big risk along with my Family and kid. I browsed through many travel booking pages and was surprised to find Mixed reviews for Novotel Belladur. But since i had a ver ygod experience in Bheemli Novotel in month of Janurary 2021 , I decided to give it a try once again . Rite from the first call I made to the reception in locking down the package and getting the confirmation till my last date of leaving the Hotel has been an Overwhelming experience to our family. The Key highlights I would like to specially mention will be the #Hospitality, #Very good Serving staff, #Good Chefs # Managers running around the floor ensuring everything is perfect ... Above all the idealogy you guys believe in "Serve always with a Smile" . this has defienetly made a greater impact during my stay. The Impeccable trained staff who have mastered the Hospitality towards their dear customers , Managers backing them up ensuring the spirits run high and positive vibes goes all around has been a treat for me to watch during my observations. ** The Sanitization standards have been top notch right from entering the lobby with luggage , reception area, in the rooms ensuring everything in the room is sanitized completely whenever it was requested on day-day basis . Also it applies to the Dining area** I can definitely mention this as a customer that am completely satisfied on the Hygeine and Safety standards you have taken . The personal touch you have given me ensuring my dining experiecne for me and my family goes well for every breakfast , Lunch and Dinner is something I can never write enough in words . From the Chef to the managers constantly checking if we are convinced with food quality and if we would require anything else certainly felt amazing . I also wanted to Thank some very Special people people who have ensured to give Stellar Customer Service and Hospitality . I would say these guys are the Silent heros of the Bellandur Novotel team collecting countless smiles from customers who keep visiting them . Dear KP(Kapendra Joshi) I owe you a Million Thanks for the kind of accountability and Experience you have given my family . You are certainly a Super star of your team leading your team with your extreme leadership abilities. Your extra mile efforts ,and every act of Kindness shall be remembered forever. I will come back specially for you again just to experience this feel o stay one more time. You have done everything i could not imagine that makes me think wish I could stay few days more.. Dear Ganapathy , I have never seen a manager as polite and friendly as you are. You have been an absolute amazing person and a great asset to your team ensuring the show run well what ever it takes. You have certainly set the bars high to your team under your leadership and very specially the ones reporting to you . Thank you so much Sir .. It was a pleasure to have known you in person. My Sincere and Humble Thanks to some amazing staff who helped us out every moment we wanted them making our dine and stay memorable. I would like to very specifically call out this Silent Heroes who do everything to make sur the show runs well every single day and they energies have never dropped a second any given day .. Huge Respect and Thanks to below wonderful people whom I have personally noticed . Prabhat (Thanks dear Parbhat) Chef Vaali( loved you man great cooking stuff and excellent guy), Susanta (Very hard working and never missed a smile on his face) Chandra (Once again very hardworking guy and always reachable in dining area) Pooja( You are special, Thank you for patiently waiting extended time during luches and ensuring me as your guest get my food hot on my table) Shika( One thing I remember about you is a big Smile when we see you , very helpful and dedicated) Christopher ( you are the last guy i met before checkout, you were just outstanding and so much polite in your service) Rahul ( Thank you so much for managing things so well and put up a good show) To the Novotel Team and Accor group , Please consider this feedback as my personalized one and you can just imagine how my first visit has turned out to be the BEST Visit ever.. Trust me i will come back again soon . .THANK YOU SO MUCH .. Regards, Rajesh

Sad stay with zero customer service

Customer review rating 0.5/5

Sagar P. S. Couples - 23/03/2021 Confirmed reviews ALL

I am sorry but I have to give you zero rating ,i went for a 1 night stay and expected Novotel+ibis with a world class service , but I found the Sevice is like a simple hotel like oyo, or any local hotel ,didn’t found any difference . And I mean it , I can take you better small hotels which is far better , I check in the room , no one came to show the room and services there , the receptionist host me till the lift and I am grateful to that , no enough coffee powder to make coffee, then I requested the same , no tooth brush , no extra towels ,I called for water bottle in the evening but no one came abs I have to adjust with 4 bottles which I have . no body called me that hows my room stay and want to have dinner or anything . Guys common , we are in customer service Bussiness and we are coming to your hotel to relax and enjoy the services you provide , not just to sleep on you comfort bed in the room . I Been to all top hotel and I never find this pathetic experience.. you spoiled my experience and I gonna tell the same experience to all my friends and family . Not recommend for sure . I am sorry for my bad review but you guys need to learn from this review and improve in your upcoming guest . Need to write more but don’t want to express more . You loose one customer and gonna post the same in google review too . Thanks , pls take care of your upcoming guest to keep the relationship longer .

Quarantine 14 days Stay

TripAdvisor rating 5.0/5

Ps574574 13/12/2020 TripAdvisor review

I flew from California US to Bengaluru India during the COVID pandemic, and I self-quarantined here for 14 days as per international best practice to stop any possible spread and keep the elders in my family safe. Novotel took great care of me! There were initial hiccups but once they realised it, they resolved it and made sure the experience was truly smooth. I was in my hotel room but had everything I needed a phone call away. Check in was at an awkward time - 3am but they where ready, expecting me with sanitiser/face shield/etc. The room was good, bed was great! I did not have a balcony however, the room did not feel stuffy thanks to good air conditioning. The food was amazing, for both International and Indian cruise! I was also nostalgic for dishes off menu like Bindi masala fry, Hara-bara kebab, strawberry yogurt, etc they were very courteous and enabled my requests, certainly felt at home! Must try - The egg white masala omelette. The room service was very professional with best health care practice, my meals were served in take-out packaging with contactless delivery. The room was very comfortable, even without room service, they made sure I got all my daily requirements delivered contactless (aka earl grey tea,water,towels, etc). I had some out of the box requests as I forgot some necessities, but they were great to take care of them promptly as well. Post quarantine, I noticed other guests were not maintaining social distance/proper face masks near the lifts which really bothered me. I would just wait for them to go and wait for the next one. Also I would ask them to use face masks properly, please do the same if you observe bad practices. If the staff could request customers to practice face covering(for nose and mouth) at all times, like the staff that would be great. The staff overall were very lovely! Everyone from the restaurant( KP, Moomy, Durgha), Bar (Pappu, Ankan), Frontdesk ( Shermini) Overall customer care (Roopa, Sughand) were very caring and mindful of my circumstance and really went the extra mile to make me feel at home which is greatly appreciated! Definitely one to return to again, their hotel property is also quite good, well located. Oh! The staff also made me a little cake, as it was close to my birthday towards the end of my visit, it was amazing! Chocolate cake with almonds - again a must try if they have it on their regular menu, I'll definitely get it again!

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Excellent but still have margin of improvement for growth as nothing is perfect

TripAdvisor rating 5.0/5

muktavedi10 Business - 03/12/2020 TripAdvisor review

I first stayed in Novotel in Sweden and then my journey with Novotel started . Very Nice ambience ,Neat and Clean ,Very Nice and polite staff .They care about your safety and privacy both. They have good and polite staff and food is also very good. Hope I will visit them again

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Bad experience

TripAdvisor rating 1.0/5

saik1986 Business - 07/01/2020 TripAdvisor review

Very bad service and no one cares about the guest. I have a membership and I see no point in having it. Staff don’t know the minimum etiquette. Breakfast is below average. Overall a bad stay. Thank you

Dear Guest, Please accept my sincerest apologies for not being able to offer you a very pleasant stay with us. I have noted your feedback regarding the service and breakfast very carefully and have also taken it up with the Food and Beverage Manager of the hotel to look into it on priority. Trust, we at Novotel Bengaluru Outer Ring Road completely value your association with us and Accor and would never want you to have an unpleasant experience. With regards to the breakfast, we have recently changed it based on customer feedback. However, our chefs are always ready to customize the dishes for our guests anytime. I request you to not let this incident mar the impression you have of us and give us another opportunity to serve you better. Best Regards, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Novotel Nightmare Stay

TripAdvisor rating 3.0/5

kareha Business - 13/12/2019 TripAdvisor review

Pillows were not at all comfortable. Set top box was not connecting well with TV remote and the AC was very noisy! The Steam iron in the Room had a naked wire which was very dangerous. Overall, it was a bad stay

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