Sofitel Mumbai BKC

Sofitel Mumbai BKC 5 stars

Customer review rating (ALL Rating) 4.5/5 1,080 reviews

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Hotel extras

  • A luxury hotel in the heart of Mumbai

  • Enjoy luxurious facilities with Club Millésime rooms including airport transfers & Club access

  • Within five minutes walking distance of the US Consulate & Jio World Convention Centre

  • Nine banqueting venues & meeting spaces, with high-tech facilities and indoor/outdoor options

  • Five multi-cuisine extravagant options to choose from with our award-winning restaurants & bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Mumbai BKC

C 57 Bandra Kurla Complex, Bandra East, Maharashtra
400 051 MUMBAI
India

GPS:19.0675, 72.868611

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Luxurious and contemporary, all rooms feature timber wood floors, innovative design, air conditioning, satellite television and dramatic bathrooms with oversized tubs and separate showers. 40-inch LCD TVs and High Speed Internet connectivity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,080 reviews

TripAdvisor Rating  5.0/5  7,688 reviews

average

TripAdvisor rating 3.0/5

lin k TripAdvisor review

sofitel bkc is located in bkc , the business district of mumbai close to both the airports.the rooms are good , the breakfast is average and the one meal we had there was not upto the mark.the staff was polite and courteous

Bonjour Guest, Thank you for taking the time to tell us about your experience at the Sofitel Mumbai BKC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerement, Rosebella Abraham Guest Experience Manager Sofitel Mumbai BKC!

good facilities

Customer review rating 4.5/5

Janice Business - Confirmed reviews ALL

most of thing was very nice, but 1. smell issue in room and corridor because of poor ventilation 2. Lighting failure on wardrobe

Bonjour Mr. S., Thank you for taking the time to tell us about your experience at the Sofitel Mumbai BKC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerement, Rosebella Abraham Guest Experience Manager Sofitel Mumbai BKC!

satisfied

Customer review rating 4.0/5

Kanthip.n Business - Confirmed reviews ALL

I was impressed with the room, the food, the cleanliness and the excellent service quality of the staffs

Bonjour N., We very much appreciate your comments regarding your stay at the Sofitel Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerement, Rosebella Abraham Guest Experience Manager Sofitel Mumbai BKC!

Well located and the stay was very satisfactory

Customer review rating 4.5/5

Alfa H. H. Business - Confirmed reviews ALL

I enjoyed everything about our stay, from reception, room facilities,dinning and the concierge services. All the staff are up and doing and of good assistance.

Bonjour Ms. H., We very much appreciate your comments regarding your stay at the Sofitel Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerement, Rosebella Abraham Guest Experience Manager Sofitel Mumbai BKC!

Celebrating My Birthday at Sofitel BKC

TripAdvisor rating 5.0/5

geetamondker1966 Families - TripAdvisor review

Had Come at Sofitel BKC on 22nd November 2022 to Celebrate My Birthday Dinner with My Family at Pondicherry Cafe. Thankyou to all the staff right from Mr. Robert and Mr. Romeo at Concierge, to Staff of Front Desk Pradnya, Jinen, Aakash and All the staff of Pondicherry Cafe (Tanmay, Nigel and Louister) to make my birthday special and wishing me too. Also Special Thanks to Chef Gurpreet for My Birthday Cake and Chef Sandeep for making special dishes. Truely one of my most memorable birthdays celebrated ever. Also will be Thankful to my Son for arranging the Birthday Dinner Celebration for Me and Our Family.

Bonjour Ms. Geeta, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Sincèrement, Team Sofitel Mumbai BKC!

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Other web-users rate our hotel

  • 512 reviews 9.4/10 Location
  • 1,285 reviews 8.3/10 Room
  • 3,643 reviews 9.1/10 Service
  • 25 reviews 6.1/10 WiFi
  • 1,685 reviews 8.7/10 Food
  • 768 reviews 9.5/10 Vibe
  • 625 reviews 8.5/10 Breakfast
  • 543 reviews 8.3/10 Amenities

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