ibis Brighton City Centre - Station Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 7,213 reviews

ALLSAFE approved hotel

Information message

ibis Brighton City Centre - Station
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+ 16 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Central location, with plenty of nearby transport links

  • Just a short ten minute walk to the historic Brighton Beach

  • Hotel Bar & Restaurant with international cuisine

  • Pet-friendly hotel, with on-site facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Brighton City Centre - Station

88-92 QUEENS ROAD
East Sussex
BN1 3XE brighton
united kingdom

Fax: (+44)01273774997

Check-in from 15h00

Check out up to 12h00

  • By plane

    LONDON GATWICK AIRPORT At 44.8km / 27.84 miles

  • By train

    BRIGHTON STATION At 0.01km / 0.01 miles

GPS:50.827802, -0.141454

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Our guest reviews for
ibis Brighton City Centre - Station

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,213 reviews

TripAdvisor Rating 4.0/5

2,110 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Let down by jobsworth and aggressive staffing

TripAdvisor rating 3.0/5

phillgje 26/01/2022 TripAdvisor review

Initial greeting good (even if check in looks like a coffee shop) and room decent. Went out and came back at midnight; brought in some chips and got told off for wanting to eat them downstairs (where it would be cleaner and easier to dispose) and had to take them to my room. No realisation this was jobsworthy and being barracked like a toddler is downright insulting.. When down for breakfast wlked to sign to wait (as usual) and was aggressively challenged for walking past check in. Brekfast bit chaotic and unevenly stocked - zero refill on hash browns, miserly on bacon, eggs had to be ordered individually, mushrooms tinned. Check out quick and fine. Certainly in no rush to go back. The rwo single beds were incredibly small - ok for small ppl or young teens at best.

Good location

Customer review rating 4.5/5

Anonymous Couples - 24/01/2022 Confirmed reviews ALL

I have travelled with a dog and staff were very friendly. I especially love that they left a welcome card for the dog and a bow for water and food. The location is fantastic, close to cafes and restaurants. Walking distances to everywhere in town.

Dear CEA A., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Would you be so kind to share your experience with others on Trip Advisor ? Direct link to our page: https://www.tripadvisor.co.uk/Hotel_Review-g186273-d44…-Reviews-Ibis_Brighton_City_Centre-Brighton_East_Sussex_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Fabulous location

Customer review rating 5.0/5

Karen G. Solo - 23/01/2022 Confirmed reviews ALL

Easy online checking. Room was ready for me. Even had a sea view! Lovely friendly staff. Spotlessly clean room. Can't fault anything!

Dear KAREN G., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Would you be so kind to share your experience with others on Trip Advisor ? Direct link to our page: https://www.tripadvisor.co.uk/Hotel_Review-g186273-d44…-Reviews-Ibis_Brighton_City_Centre-Brighton_East_Sussex_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Good stay

Customer review rating 4.5/5

Nick P. Couples - 22/01/2022 Confirmed reviews ALL

Good

Dear NICK P., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Great location. Bus stop and train station are literally just outside the front door.

Customer review rating 4.0/5

Grace G. Families - 21/01/2022 Confirmed reviews ALL

The staff was very nice, professional, and helpful. The add-on breakfast was a great way to start the day and was worth the expense. Being just steps from public transportation was very helpful and easy to navigate. The room was functional, clean, and served our needs. There are no microwaves or mini-fridges in the rooms which we were accustomed to having in most hotel rooms.

Very well located, clean and fresh rooms

Customer review rating 5.0/5

Stefanie Couples - 20/01/2022 Confirmed reviews ALL

Always a pleasure staying in ibis Brighton! The hotel is very well located and rooms are clean and fresh. Always a reliable choice! Complimentary croissants were provided in the morning at checkout which was a nice treat. Looking forward to visiting again :)

Dear STEFANIE T., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Would you be so kind to share your experience with others on Trip Advisor ? Direct link to our page: https://www.tripadvisor.co.uk/Hotel_Review-g186273-d44…-Reviews-Ibis_Brighton_City_Centre-Brighton_East_Sussex_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Generally good

Customer review rating 3.5/5

Chris Couples - 17/01/2022 Confirmed reviews ALL

Very friendly warm staff. Room was OK other than bathroom not being particularly clean on arrival - lots of hairs and quite grimy behind toilet and around shower. Also wall in room was not fully painted which definitely gave things a budget feel! Problem with room keys half way through stay meaning we had to be let into rooms by staff - they handled this well and with good humour.

Dear CHRISTOPHER W., Thank you for taking the time to tell us about your experience at the ibis Brighton City Centre - Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Viktoria Zecsko-Nagy General Manager

Re Stay

Customer review rating 5.0/5

Mr M. P. Couples - 17/01/2022 Confirmed reviews ALL

Again a fantastic stay apart there was no room key, because there was problem, it did spoil the break as the staff made up for it, all ways happy & freindly a great bunch, & again a great Hotel thanks

Dear MICHAEL P., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

disappointed

TripAdvisor rating 3.0/5

ptomk1688 16/01/2022 TripAdvisor review

Room key fobs not working - needed to be taken to room by reception with master key. Toilet water continually running although fixed promptly. Unable to exit into reception via stairs as final exit door locked.

Thank you for your feedback and I am sorry we let you down on the issues you have highlighted. I am pleased to let you know it has been all resolved now and we do hope we can welcome you back again. Kind Regards, Viktoria Zecsko-Nagy General Manager

Clean and well run Hotel

Customer review rating 5.0/5

Norman Business - 14/01/2022 Confirmed reviews ALL

What a great hotel next to the rail station. The rooms are very clean and the breakfast was really good also. The staff are helpful and available, nothing is too much trouble for them I will return here when next in Brighton

Dear NORMAN O., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Would you be so kind to share your experience with others on Trip Advisor ? Direct link to our page: https://www.tripadvisor.co.uk/Hotel_Review-g186273-d44…-Reviews-Ibis_Brighton_City_Centre-Brighton_East_Sussex_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Good stay

Customer review rating 5.0/5

Peter Couples - 14/01/2022 Confirmed reviews ALL

Nice room with a comfortable bed.

Dear PETER D., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Would you be so kind to share your experience with others on Trip Advisor ? Direct link to our page: https://www.tripadvisor.co.uk/Hotel_Review-g186273-d44…-Reviews-Ibis_Brighton_City_Centre-Brighton_East_Sussex_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Good value for money

Customer review rating 4.0/5

Steve Families - 11/01/2022 Confirmed reviews ALL

Fine. It was very noisy overnight, someone seemed to be bouncing a ball down the corridor.

Dear STEPHEN B., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Well located but needs refurbishment

Customer review rating 3.0/5

Anonymous Couples - 06/01/2022 Confirmed reviews ALL

I am a loyal Accor hotel guest and I like the Ibis brand. However, this particular hotel is not my favourite one. I feel it needs a thorough refurbishment. Our room had a number of issues, but the supervisor was very helpful so we could change rooms.

Dear GABOR L., Thank you for taking the time to tell us about your experience at the ibis Brighton City Centre - Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Viktoria Zecsko-Nagy General Manager

Hotel did not honour rewards

TripAdvisor rating 1.0/5

Tstewart36 06/01/2022 TripAdvisor review

After staying Many times at this group hotel Platinum member , no complimentary drinks , will stop using this chain in future . What they say on their reward package is not fully supported by all the hotels

Thank you. I would really appreciate it if you could drop me an e-mail on h6444-gm@accor.com to discuss your issues in more detail and I can find out why your Platinum member status has been not recognised. Kind regards, Viktoria Zecsko-Nagy - General Manager

Great stay

Customer review rating 5.0/5

Derek Couples - 05/01/2022 Confirmed reviews ALL

Was the perfect location, extremely close to station and a short walk away from the main attractions. Service was great as staff was attentive and friendly. On top of that luggage was stored for us eith no extra costs

Dear DEREK T., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Would you be so kind to share your experience with others on Trip Advisor ? Direct link to our page: https://www.tripadvisor.co.uk/Hotel_Review-g186273-d44…-Reviews-Ibis_Brighton_City_Centre-Brighton_East_Sussex_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Central location

Customer review rating 5.0/5

Claire F. Families - 03/01/2022 Confirmed reviews ALL

Great location, friendly staff, good stay

Dear Claire F., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Would you be so kind to share your experience with others on Trip Advisor ? Direct link to our page: https://www.tripadvisor.co.uk/Hotel_Review-g186273-d44…-Reviews-Ibis_Brighton_City_Centre-Brighton_East_Sussex_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronica.

Comfortable and good that you take dogs

Customer review rating 4.0/5

Charlie Couples - 03/01/2022 Confirmed reviews ALL

We stayed on Christmas night whilst visiting family. Check in was easy and the fact that you are dog friendly will make us visit again. Thank you.

Dear CHARLIE M., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Would you be so kind to share your experience with others on Trip Advisor ? Direct link to our page: https://www.tripadvisor.co.uk/Hotel_Review-g186273-d44…-Reviews-Ibis_Brighton_City_Centre-Brighton_East_Sussex_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Good

Customer review rating 4.5/5

Valerie Families - 03/01/2022 Confirmed reviews ALL

Staff very helpful and organised in a very busy period.

Dear VALERIE C., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Great location for station, well equipped basic rooms.

Customer review rating 4.0/5

Shall Couples - 01/01/2022 Confirmed reviews ALL

Room had all basic necessities for a comfortable stay. The twin room single beds are rather narrow and the mattress topper kept coming away from the mattress however I didn't sleep too badly. Staff were welcoming and friendly and any requests were dealt with efficiently. Housekeeping staff were great and seemed to work extremely hard.

Dear SHELLEY H., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Amazing hotel Staff

Customer review rating 5.0/5

Vivek Families - 31/12/2021 Confirmed reviews ALL

Not only is the hotel close to train station, the staff are super friendly and I would say the best hospitality i have ever come across in the country .

Dear VIVEK S., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback from a Silver Member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Would you be so kind to share your experience with others on Trip Advisor ? Direct link to our page: https://www.tripadvisor.co.uk/Hotel_Review-g186273-d44…-Reviews-Ibis_Brighton_City_Centre-Brighton_East_Sussex_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

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