Pullman at Sydney Olympic Park 5 stars

Customer review rating (ALL Rating) 4.3/5 2,482 reviews

Best price
guarantee
Pullman at Sydney Olympic Park - Image 1
Pullman at Sydney Olympic Park - Image 2
Pullman at Sydney Olympic Park - Image 3
Pullman at Sydney Olympic Park - Image 4
Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australia

Description

Hotel extras

  • Complimentary WIFI

  • Guest rooms provide stunning panoramic views

  • Bacar Restaurant features an extensive and enticing wine list

  • 24 hour fit lounge

  • 2 minute walk to rail station, 26 minute drive to CBD

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Pullman at Sydney Olympic Park

Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.849167, 151.068771

Telephone
Fax +61 2 8762 1263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BACAR RESTAURANT

Bacar Restaurant is an upscale contemporary restaurant located in the Pullman at Sydney Olympic Park. Indulge in Bacar's unforgettable seasonal menus created by our award-winning Precinct Executive Chef Marvin Ma, including newly curated vegan dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,482 reviews

TripAdvisor Rating  4.5/5  1,874 reviews

Fawlty Towers designed this hotel - don't stay here if you want wifi or mobile charging points!

TripAdvisor rating 1.0/5

TheMohawkSingapore TripAdvisor review

The staff were nice but the hotel room was designed by Fawlty Towers! There are also no phone charging points at all! In 2024! The wifi was appalling. It kept going off and on and when it was on it kept dropping and wasn't fit for purpose. The bed had a duvet on which did not fit the duvet cover and no one had noticed! Several times they tried to tell me that this was normal! Then they blamed the laundry people for doing this! Just common sense bypass going on here! How can a four star hotel give a customer a duvet with a duvet cover that is too small for it? The desk had a chair that was too low for it to be able to use the desk properly!' They had to find me a conference chair with cushions so that I could reach the desk! Bizarre design! The sink was so badly designed that it could not be used to fill up either the kettle or the water bottle they gave me without spilling out all the water from them! It was a joke! I had to use the small glass that they gave us to fill up with water and then pour the water into the kettle to be able to use it! On my 3rd day they didn’t even bother to clean my room! I left at midday and came back at 11pm and the room had not been touched, this despite the fact that I did not have the don’t disturb sign on. Shocking for a hotel of this nature not to clean your room! I had to call up to get some coffee granules for the morning but clearly no one had tried to clean the room. What kind of SOP allows that? It’s like a hotel room from the 1990s! Fawlty Towers designed, don't stay here! Bailey was fantastic as introduced me to Michael who saved me a load of money in taxi fares to and from the airport. Great location for the concert which is why I am here but I wouldn’t stay here again, it’s a shambles.

Well located, good stay

Customer review rating 5.0/5

Robert H. Business - Confirmed reviews ALL

Very good stay, excellent customer service and valet parking

Dear Robert H., Thank you for your kind review. We are delighted to hear that you enjoyed your stay with us at Pullman at Sydney Olympic Park. Providing excellent customer service and convenient valet parking are among our top priorities. We are pleased that you found our location to be well-situated. We look forward to welcoming you back soon. Warm regards, Dianne Knight Director Rooms

Great stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Lovely clean room with a fantastic bathroom, awesome breakfast and wonderful friendly service.

Dear Guest, thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Pullman at Sydney Olympic Park, especially the clean room, fantastic bathroom, awesome breakfast, and wonderful service. Your kind words are truly appreciated, and we look forward to welcoming you back in the future. Warm regards, Dianne Knight Director Rooms

Restaurant is A. Joke

Customer review rating 2.0/5

Craig A. Couples - Confirmed reviews ALL

Extremely quiet night in the restaurant 3 hours for two courses .When our meals finally arrived, it was well below previous standards when we have eaten here, steaks ordered medium rare were tough and well done. Drinks were slow and basically in A. 3-hour sitting needed to get up to order another drink after 45 minutes of waiting. We will never return, high prices for low quality food. Rooms were fine, although when are they going to upgrade to USB charger ports Really Pullman!!!! Lounge service however was the only redeeming feature of this overpriced disappointing stay .

Dear Craig A., Thank you for taking the time to share your feedback with us regarding your recent experience at Pullman at Sydney Olympic Park. We deeply regret to learn of the challenges you faced during your dining experience, and we sincerely apologize for the extended wait times and the quality of the meals not meeting your expectations. Your comments are of utmost importance to us, and we will address these concerns with our restaurant team to ensure such instances are not repeated. Our food and beverage manager is trying to get in touch with you to discuss further. he has written you A. separate email to arrange best contact time. We appreciate your kind acknowledgment of the lounge service and are delighted that it was A. highlight for you. Regarding your suggestion about USB charger ports in the rooms, we value your feedback as it helps us enhance our guests' experience. While we constantly strive to improve our services, we will take your suggestion into consideration for future upgrades. Once again, we apologize for falling short of your expectations and for any inconvenience caused. Should you reconsider staying with us in the future, we would welcome the opportunity to provide you with A. more seamless and enjoyable experience. Warm regards, Dianne Knight Director Rooms

Great stay staff was amazing.

Customer review rating 5.0/5

Andrew Couples - Confirmed reviews ALL

Staff were amazing. You snack bar pricing was shocking though I can buy a 750ml pendlfolds Shiraz for $13 yet you sell a 375ml for $35 rip off. Other than that though staff and room was great.

Dear Andrew, Thank you for sharing your experience. We are delighted to hear that you had a great stay with us and found our staff amazing. Your feedback regarding the snack bar pricing is well noted, and we appreciate your observation. We strive to provide a wonderful experience for our guests, and we hope to welcome you back soon to enjoy our excellent service and comfortable rooms. Warm regards, Dianne Knight Director Rooms

In partnership with TripAdvisor

Other web-users rate our hotel

  • 658 reviews 8.4/10 Location
  • 1,425 reviews 7/10 Room
  • 1,442 reviews 8.4/10 Service
  • 13 reviews 8.7/10 WiFi
  • 486 reviews 5.8/10 Cleanliness
  • 271 reviews 7.1/10 Breakfast
  • 260 reviews 4.9/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney Olympic Park

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.