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Hotel ibis York Centre 2 estrelas

Nota clientes Avis 4.1/5 4.960 comentários

Hotel aprovado por ALLSAFE

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ibis York Centre
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+ 14 Serviços

Extras do hotel

  • Very close to York Racecourse.

  • 15 Minutes walk to historic York Centre.

  • An ALLSAFE Clifton Environmental certified hotel.

  • Bag yourself a bargain at York Designer Outlet- just 15 minutes away by bus.

  • Close to all of York`s Historic and amazing attractions our team will be happy to direct you!

Serviços no hotel e nas proximidades

Check-in desde as 14h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • EstacionamentoServiços a pagar
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais permitidosServiços a pagar
  • Hotel 100% para não-fumantes
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Check-out tardioServiços a pagar
  • Casa de câmbioServiços a pagar
Catering
  • Pequeno-almoçoServiços a pagar
  • 1 Restaurante(s)
  • 1 Bar(es)
Serviços empresariais
  • Business center self-serviceServiços a pagar
  • Servicio disponible fotocopia/impresiónServiços a pagar

Localização do hotel

ibis York Centre

77 The Mount
YO24 1BN york
united kingdom

Tel: +441133968032

Fax: (+44)19/04621224

Check-in desde as 14h00

Check-out até às 12h00

  • De avião

    LEEDS BRADFORD A 48 km / 29,83 milhas

  • De comboio

    YORK A 0,5 km / 0,31 milhas

GPS:53.953453, -1.094191

As nossas opções de alojamento

Acolhedor, moderno e confortável, com uma cama aconchegante e uma casa de banho funcional. O quarto tem tudo para o agradar

Quarto Standard com 1 cama casal

  • Número máx. de pessoas: 2
  • Superfície: Desde 12 / 129 sq ft
  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Utensílios para chá/café
  • TV por satélite/cabo a cores

Quarto com 2 camas individuais

  • Número máx. de pessoas: 2
  • Superfície: Desde 12 / 129 sq ft
  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Utensílios para chá/café
  • TV por satélite/cabo a cores

Quarto Standard com 4 camas solteiro

  • Número máx. de pessoas: 4
  • Superfície: Desde 26 / 280 sq ft

Quarto Standard com acessibilidade especial e 2 camas de solteiro

Espaço acessível
  • Número máx. de pessoas: 2
  • Superfície: Desde 16 / 172 sq ft
Quartos

Os nossos restaurantes e bares

FOGG'S

Tipo de cozinha: Internacional

O restaurante Fogg's serve os melhores sabores dos quatro cantos do mundo. É o local ideal para quem viaja sozinho ou na companhia de amigos ou colegas.

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

BAR

Foto não contratual

Descontraia com um café, beba um refrescante Sauvignon ou socialize com uma cerveja ou duas. O nosso elegante bar no local é o sítio ideal para descontrair e relaxar ou passar algum tempo de qualidade com os seus companheiros de viagem.

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Avaliações dos nossos clientes sobre o
ibis York Centre

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.1/5

4.960 comentários

tripadvisor

Classificação do TripAdvisor 3.5/5

2.463 comentários

Nice Stay!

Nota Tripadvisor 4.0/5

lizvid 12/08/2020 Avaliação com certificação TripAdvisor

A good location, breakfast very good, staff friendly, Covid awareness with sanitiser, masks in public areas, couldn't work out how to get subtitles on the TV! , hotel a little outdated must be time for a refurburbishment? , but a good stay and would stay again.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Great price and location

Nota Tripadvisor 4.0/5

5lyns 14/07/2020 Avaliação com certificação TripAdvisor

Basic Ibis hotel within walking distance to York town Centre with a car park. Sadly my stay was spoiled by drunken, selfish, inconsiderate idiots. They were removed by the police at 3a.m so if you don’t want to sleep on a park bench after over indulging on drink and drugs don’t behave like a numpty as it won’t be tolerated at Ibis.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte Brook Hotel Manager.

Confortable, but hotel looks a bit tired

Nota Tripadvisor 3.0/5

Bogdan-bbs 08/07/2020 Avaliação com certificação TripAdvisor

the hotel is really good value for money (at under £50), but it looks a bit old and tired. It is very clean, but the reception stuff were not too helpful when it came to WiFi not working. rooms are a bit small, but not too bad. also, you can hear people from other rooms.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Charlotte Brook Hotel Manger.

Excelente localização, equipe atenciosa

Nota clientes Avis 5.0/5

Rebecca O. Casais - 20/03/2020 Comentários confirmados de ALL

Foi excelente, sempre confiamos no padrão Ibis e não foi diferente. Sempre limpo, cordial e bem localizado.

Exmo Senhor (a) R., Agradecemos os seus comentários no seguimento da sua estada no ibis York Centre. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. John Holroyd General Manager

Very old and shabby

Nota Tripadvisor 2.0/5

mobau1887 Couples - 07/01/2020 Avaliação com certificação TripAdvisor

Dirty floor in the room (looks like blood on the carpet), mattress dirty under the sheets. Parking in a very small car park on the back of the hotel is 9 GBP per night. The room and hotel looked very old and shabby. We have slept in a lot better hotels for a smaller price.

Dear Guest Thank You for your review of ibis York Centre, I am very sorry on this occasion there were quality issues with the room and I have shared them with housekeeping to rectify. We do bench mark our rates with the local market to ensure we offer value although York is a high demand destination and this does sometimes inflate the price at times. We do hope to welcome you back for a much improved experience. Kind Regards Charlotte Brook Hotel Manager

Comfortable hotel with extremely helpful staff.

Nota Tripadvisor 5.0/5

nigelpbryan2020 Couples - 04/01/2020 Avaliação com certificação TripAdvisor

We have used this hotel for the last 11 years which really says it all. The staff are polite, knowledgeable and extremely helpful. The rooms have been refurbished over the last few years and it is in an ideal location for a short walk into the centre of a lovely city.

Dear Guest Thank You so much for your kind review of ibis York Centre, We are all really pleased you enjoyed your stay with us and have done for the last 11 years!!! We do appreciate your loyalty and we hope to keep welcoming you back! Kind Regards Charlotte Brook Hotel Manager

Great location but....

Nota Tripadvisor 3.0/5

785zedna Couples - 26/12/2019 Avaliação com certificação TripAdvisor

Staff friendly, rooms are basic and small. The mattress had a ridge in it so we had to turn the mattress the other way. All in all good location and a reasonable price I wouldn't want to pay much more for the standard we got.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlotte Brook Hotel Manager

Lovely room but parking is an issue

Nota Tripadvisor 2.0/5

saira84 Family - 24/12/2019 Avaliação com certificação TripAdvisor

Room was great but as we were next to a luggage room or store room.heard alot of bangs i think staff moving tables or something 1am in the morning.no soap in bathroom just empty tubes left.seal falling off shower door did mention to reception just got sorry.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Brook Hotel Manager

York Short Break

Nota Tripadvisor 5.0/5

Trip238396 Couples - 26/11/2019 Avaliação com certificação TripAdvisor

Great location, easy to locate, well priced, on site car parking, close to York city centre, racecourse and the many local services, food, drink, culture shopping and railway station. Rooms were Clean tidy and quiet.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

short visit to York

Nota Tripadvisor 5.0/5

grayvict Couples - 20/11/2019 Avaliação com certificação TripAdvisor

We have stayed here before and again this time we were not disappointed. A change of room was required on our second night due to a faulty sink and this was dealt with quickly and efficiently. Breakfast was exactly and both the waiting staff and the chef very helpful and always busy checking breakfast materials were topped up and fresh

Dear Guest Thank You for your kind review of ibis York Centre, We are really happy that you had a good stay with us and enjoyed your breakfast too! We look forward to welcoming you back very soon. Kind Regards Charlotte Brook Hotel Manager

Keep out of the small room

Nota Tripadvisor 2.0/5

JARK228 Couples - 15/09/2019 Avaliação com certificação TripAdvisor

The first of our two nights was in room 321 well I say a room, it had a double bed against the window wall and about 3 feet from the other and not much more at the bottom. The bathroom was also very small, shutting the door when using the wash basin not easy. We asked to be moved for night two we were and the new room was a good standard similar to other rooms I have used in other Ibis hotels.

Dear Guest Thank You for your review of ibis York Centre, I am really sorry you did not like room 321 due to it`s size, But happy the team dealt with it in the correct manner. We do look forward to welcoming you back in the near future. Kind Regards Charlotte Brook Hotel Manager

Close to City Center

Nota Tripadvisor 3.0/5

Andrew A Couples - 12/09/2019 Avaliação com certificação TripAdvisor

We arrived early and were checked in by a gentleman, who appeared to be a little stressed. I had to ask for the drinks vouchers which I was entitled to being a silver Club Accor member. The room was adequate but a bit old fashioned for an Ibis, and the floor creaked a lot. The bathroom was compact, and the floor tiles were cracked which were sharp to the bare feet. There is a car park for only about 20 cars. The position of the hotel was good as everywhere was in walking distance. We could hear people moving around a lot during the night from the room above, and their floor was creaking a lot as well. We did notice part of the corridor had not been hoovered all the time we were there. Breakfast was quite good and hot.

Dear Guest Thank You for your review of ibis York Centre, We are pleased on the whole you had a good stay with us. We haven taken note of your valid points which have been shared with the team for action. We look forward to welcoming you back very soon. Kind Regards Charlotte Brook Hotel Manager

Great value

Nota Tripadvisor 5.0/5

simonlaw2019 Family - 07/09/2019 Avaliação com certificação TripAdvisor

Good location, rooms were decent size and clean, breakfast was good. It is about 5 minutes walk to one of the gates to the city, and there are restaurants nearby, plus a few small shops. We had a god with us, and there is a playing field about 5 minutes walks, which is handy.

Dear Guest We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

York trip

Nota Tripadvisor 2.0/5

371dianneg Solo travel - 02/09/2019 Avaliação com certificação TripAdvisor

Very disappointed. Room in need of refurbishing. Shower dirty - base needed scouring. Breakfast buffet items not replenished - was there for 30 minutes. Staff seemed really unhappy in job. Pros: Location was good and easy walk to town and station. Room spacious and quiet.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

Meeting family

Nota Tripadvisor 4.0/5

heather m Family - 01/09/2019 Avaliação com certificação TripAdvisor

Great for everything. 6 mins from railway station. Start of wall walk. Staff very helpful and friendly. Great little restaurants close to hotel. Lots of cafes. We went on york tour bus £15 for 24hours.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Nunca fomos tão maltratados

Nota clientes Avis 0.5/5

Heitor P. Casais - 29/08/2019 Comentários confirmados de ALL

Para começar o staff é totalmente antipático, com uma falta de atenção que beira o desprezo. O hotel não merece nem de longe ser um Ibis. As janelas não abrem o suficiente e para piorar o hotel não tem ar condicionado. Quase impossível respirar. O piso faz um barulho insuportável. Uma luz do banheiro faltando. O chuveiro sem pressão. Reclamamos sobre a janela com o funcionário da noite que nos tratou com o maior descaso. Creio que tenha sido nossa pior experiência em hotéis em toda a vida! Não tem um controle adequado para as bagagens também.

Exmo Senhor(a) BRANQUINHO P., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis York Centre. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o(a) acolher brevemente, queira aceitar os nossos melhores cumprimentos John Holroyd General Manager

Overpriced and grubby

Nota Tripadvisor 2.0/5

seanaol Couples - 08/08/2019 Avaliação com certificação TripAdvisor

Small dirty room, not great staff. Location is ok but there are better located hotels in the same price bracket. Wouldn't stay there unless very stuck for a place to stay. Car park is small and tight also.

Dear Guest Thank You for your review of ibis York Centre, We are very sorry on this occasion you did not have a great experience. We look forward to welcoming you back to improve on this. Kind Regards John Holroyd General Manager

1st time

Nota Tripadvisor 4.0/5

JockF8 Family - 19/07/2019 Avaliação com certificação TripAdvisor

Very good stay. room was very comfy and clean. Great staff all very helpful as my partner is disabled and in a wheelchair, they went out off their way to help. Breakfast was worth every penny with a great choice.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, John Holroyd General Manager

Mal recepcionada

Nota clientes Avis 1.0/5

Andreza B. Viajante individual - 11/07/2019 Comentários confirmados de ALL

Ao fazer o check-in no dia 09/07, não fui bem atendida pelo funcionário que estava na recepção (turno da noite, cerca de 10/11pm). Ele foi indelicado e impaciente. Além de não me oferecer o welcome drink (sou membro prata do clube Accor). Eu o avisei que não dominava bem a língua. Já me hospedei na rede IBis diversas vezes e sempre fui muito bem atendida, com exceção deste rapaz. Estive em Manchester na noite anterior, no IBis Style e adorei a recepção. Achei importante deixar registrado para que sejam tomadas as devidas providências.

Exmo Senhor(a) B., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis York Centre. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o(a) acolher brevemente, queira aceitar os nossos melhores cumprimentos John Holroyd General Manager

lack of air

Nota Tripadvisor 2.0/5

Wins0r Business - 04/07/2019 Avaliação com certificação TripAdvisor

the room was very stuffy as the windows could not be opened. Although there was an AC unit in the room with a control, when I enquired why it wasn't working, I was offered a fan. I would never stay there again and it has coloured my view of Ibis hotels. I have always thought they were excellent. No longer!

Dear Guest Thank You for your review of ibis York Centre, I am sorry the air cooling in your room did not work and the window did not open. We are looking to get these issues sorted as soon as we can and I do hope to welcome you back soon for a much improved experience. Kind Regards John Holroyd General Manager

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