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Hotel ibis York Centre 2 estrelas

Nota clientes Avis 4.1/5 5.168 comentários

Hotel aprovado por ALLSAFE

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Como funciona?
ibis York Centre
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+ 12 Serviços

Extras do hotel

  • Very close to York Racecourse.

  • 15 Minutes walk to historic York Centre.

  • An ALLSAFE Clifton Environmental certified hotel.

  • Bag yourself a bargain at York Designer Outlet- just 15 minutes away by bus.

  • Close to all of York`s Historic and amazing attractions our team will be happy to direct you!

Serviços no hotel e nas proximidades

Check-in desde as 15h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento Serviços a pagar
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais permitidos Serviços a pagar
  • Hotel 100% para não-fumantes
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Check-out tardio Serviços a pagar
  • Casa de câmbio Serviços a pagar
Catering
  • Pequeno-almoço Serviços a pagar
  • 1 Restaurante(s)
  • 1 Bar(es)
Serviços empresariais
  • Business center self-service Serviços a pagar
  • Servicio disponible fotocopia/impresión Serviços a pagar

Localização do hotel

ibis York Centre

77 The Mount
YO24 1BN york
united kingdom

Tel: +441133968032

Fax: (+44)19/04621224

Check-in desde as 15h00

Check-out até às 12h00

  • De avião

    LEEDS BRADFORD A 48 km / 29,83 milhas

  • De comboio

    YORK A 0,5 km / 0,31 milhas

GPS:53.953453, -1.094191

As nossas opções de alojamento

Acolhedor, moderno e confortável, com uma cama aconchegante e uma casa de banho funcional. O quarto tem tudo para o agradar

Os nossos restaurantes e bares

FOGG'S

Tipo de cozinha: Internacional

O restaurante Fogg's serve os melhores sabores dos quatro cantos do mundo. É o local ideal para quem viaja sozinho ou na companhia de amigos ou colegas.

BAR

Descontraia com um café, beba um refrescante Sauvignon ou socialize com uma cerveja ou duas. O nosso elegante bar no local é o sítio ideal para descontrair e relaxar ou passar algum tempo de qualidade com os seus companheiros de viagem.

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

Avaliações dos nossos clientes sobre o
ibis York Centre

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.1/5

5.168 comentários

Classificação do TripAdvisor 3.5/5

2.497 comentários

Very good

Nota Tripadvisor 4.0/5

Ian P 13/09/2021 Avaliação com certificação TripAdvisor

Very nice hotel close to the train station and although it maybe a bit away from the centre there are plenty of buses and taxis available.plus there are some nice bars and restaurants within easy walking distance

Dear Guest Thank You for your lovely review of ibis York Centre, We are all very pleased you enjoyed your stay with us and we hope to welcome you back very soon. Kind Regards John Holroyd General Manager

Well located convenient for station

Nota Tripadvisor 4.0/5

Rogerwbc Business - 27/08/2021 Avaliação com certificação TripAdvisor

On main route but room at side was quiet. Close to a number of pubs and restaurants and no distance from Mickelgate which is a bit run down after COVID but will I’m sure spring back Room small but ok except when you have a small bathroom why put a bath in it when a shower is much easier and makes it feel bigger? Staff helpful lifts small bug there are two Will go back but probably not for a longer stay 1-3 nights is fine

Dear Guest Thank You for your kind review if ibis York Centre, We are glad on the whole you had a nice stay with us and we hope to welcome you back very soon. Kind Regards John Holroyd General Manager

Short break

Nota Tripadvisor 2.0/5

kellyclayson60 26/08/2021 Avaliação com certificação TripAdvisor

On arriving at the hotel on Sunday morning reception was full of hens and stags looking a little worse for wear leaving the hotel. Check out was 12 and I arrived at 11. Reception smelt of cigarettes because there was a number of people smoking at the door entrance. The reception guy was a bit rude as I said I was staying that evening he grumbled that I couldn't check in until 5, I just wanted to let him know my car was in the carpark. The room I stayed in was very dated woodchip style walls just overall looked grotty. There was a TV with a few stations but most channels said they were unavailable due to the aerial. The shower was good nice and hot and powerful but no hair dryer. We were on the ground floor and the floor above was very squeaky....well I think it was the floor. The bed was hard and comfy other than the noise from upstairs it was quiet. May not of been Friday and Saturday night I checked out in the morning and they allowed me to keep my car parked there with no extra charge. Parking spaces are tight but they were available when I arrived the cost was 10 pound a night.

Dear Guest Thank You for your review of ibis York Centre, I am very sorry that on this occasion things were not to your satisfaction but happy the team helped with your car parking. We have looked at the tv and sorted out the channels. We do hope to welcome you back in future for a much improved experience. Kind Regards John Holroyd General Manager

A Practical Hotel for the Races

Nota Tripadvisor 4.0/5

vincec 23/08/2021 Avaliação com certificação TripAdvisor

Staying in York during race week is not cheap and the prices for this basic IBIS are higher than you would expect. However to be fair it does it’s job well but without frills. The staff are friendly, the rooms clean, the beds comfortable and a good shower. The breakfast could be better and we had no soap in the dispensers . However two good points. The hotel is less than 10 minutes to the racecourse but less than 15 minutes walk to the station or the middle of the city. Like the fact they will store luggage before and after checking/checkout.

Dear Guest Thank You very much for your kind review of ibis York Centre, We are all really pleased you enjoyed your visit to the races and your stay with us. We do hope to welcome you back again next time. Kind Regards John Holroyd General Manager

Disappointment

Nota Tripadvisor 3.0/5

Anealabhan 22/08/2021 Avaliação com certificação TripAdvisor

Unfortunately my room was not ready for occupation when I arrived at 5pm. There had been a problem with the laundry delivery it seems. The staff were doing what they could and offered to store my bags till I could check in. When I did return to the hotel at about 11pm, check-in went ahead and my bags were retrieved after a bit of a hunt around various locations. I wasn't given the free drink voucher which is normally given to Accor Gold Card holders. The room was clean but tired - the desk lamp and one of the bedside lamps were not working, there were no USB charging sockets and no power sockets anywhere near the bed. There were no net curtains and no thermostatically controlled air cooling/heating system - all of which are normal in more modern Ibis hotels. The en suite facilities were very good and the shower was excellent. The hotel was quiet the night I was there and I slept well. The hotel is also in a very good location for walking into the city centre or to the railway station. I have stayed in many Ibis hotels across the UK and Europe and this one was a bit of a disappointment, especially when you consider that there are many similar hotels at the same price point in York.

Dear Guest Thank You for your review of ibis York Centre, I am very sorry your stay was not similar to other ibis hotels as we are a conversion from various hotels dating back to 1835. Given this the hotel has a number of quirky features which some guest like and others not so much. I will check with the team as the drink voucher should be given as standard to our loyal guests and if you stay again soon please mention this as we will ensure you can have an extra one. There is a national supply problem with linen at present and we do often get our deliveries late which affects the smooth running of the housekeeping department. We do hope to welcome you back in future for a much improved experience. Kind Regards John Holroyd General Manager

Noise guests

Nota Tripadvisor 3.0/5

Thor_Stev 02/08/2021 Avaliação com certificação TripAdvisor

We stayed in room no 2 which is a very nice big room but allocated on the ground floor next to the lifts. We have been unlucky as some guests met in the space in front of our room and talked for ages very and I guess have just been unaware that there was a room. It spoiled the stay but the breakfast the next morning made up for it. Generally a good place to stay in York.

Dear Guest Thank You very much for your kind review of ibis York Centre, I am sorry other guests disrupted your rest but happy that you enjoyed your breakfast with us. We look forward to welcoming you back in future for a more restful sleep. Kind Regards John Holroyd General Manager

Great stay

Nota Tripadvisor 5.0/5

lydiaagregory 02/08/2021 Avaliação com certificação TripAdvisor

Location was great, very close to the train station and to the main bit of York. Staff were friendly and welcoming, the room was clean and the bed was very comfy. Breakfast was great, loads of options and all up to temperature. You can tell the staff have adapted great to manage with coronavirus :)

Dear Guest Thank You so much for your kind review of ibis York Centre, We are all delighted you had such a good stay with us despite the restrictions we are really trying our best and that is great when recognised. We do hope to welcome you back soon for a similar experience. Kind Regards John Holroyd General Manager

Good venue some minor niggles

Nota Tripadvisor 4.0/5

derekm261 19/07/2021 Avaliação com certificação TripAdvisor

This came to normal Ibis standards with some minor niggles. Bathroom good but tired, e.g. paint at bottom of door coming off. Carpark really difficult, limited spaces ,- no problem but limited size of spaces made worse by concrete bollards protecting pillars. Good covid mitigation measures. Easy to get into centre of York.

Dear Guest Thank You for your kind review of ibis York Centre, We are pleased on the whole you enjoyed your stay with us and we will pay attention to the painting comment and get this done. The car park is very tight we agree, We do hope to welcome you back again very soon. Kind Regards John Holroyd General Manager

Nice Stay!

Nota Tripadvisor 4.0/5

lizvid 12/08/2020 Avaliação com certificação TripAdvisor

A good location, breakfast very good, staff friendly, Covid awareness with sanitiser, masks in public areas, couldn't work out how to get subtitles on the TV! , hotel a little outdated must be time for a refurburbishment? , but a good stay and would stay again.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Great price and location

Nota Tripadvisor 4.0/5

5lyns 14/07/2020 Avaliação com certificação TripAdvisor

Basic Ibis hotel within walking distance to York town Centre with a car park. Sadly my stay was spoiled by drunken, selfish, inconsiderate idiots. They were removed by the police at 3a.m so if you don’t want to sleep on a park bench after over indulging on drink and drugs don’t behave like a numpty as it won’t be tolerated at Ibis.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte Brook Hotel Manager.

Confortable, but hotel looks a bit tired

Nota Tripadvisor 3.0/5

Bogdan-bbs 08/07/2020 Avaliação com certificação TripAdvisor

the hotel is really good value for money (at under £50), but it looks a bit old and tired. It is very clean, but the reception stuff were not too helpful when it came to WiFi not working. rooms are a bit small, but not too bad. also, you can hear people from other rooms.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Charlotte Brook Hotel Manger.

Excelente localização, equipe atenciosa

Nota clientes Avis 5.0/5

Rebecca O. Casais - 20/03/2020 Comentários confirmados de ALL

Foi excelente, sempre confiamos no padrão Ibis e não foi diferente. Sempre limpo, cordial e bem localizado.

Exmo Senhor (a) R., Agradecemos os seus comentários no seguimento da sua estada no ibis York Centre. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. John Holroyd General Manager

Very old and shabby

Nota Tripadvisor 2.0/5

mobau1887 Couples - 07/01/2020 Avaliação com certificação TripAdvisor

Dirty floor in the room (looks like blood on the carpet), mattress dirty under the sheets. Parking in a very small car park on the back of the hotel is 9 GBP per night. The room and hotel looked very old and shabby. We have slept in a lot better hotels for a smaller price.

Dear Guest Thank You for your review of ibis York Centre, I am very sorry on this occasion there were quality issues with the room and I have shared them with housekeeping to rectify. We do bench mark our rates with the local market to ensure we offer value although York is a high demand destination and this does sometimes inflate the price at times. We do hope to welcome you back for a much improved experience. Kind Regards Charlotte Brook Hotel Manager

Comfortable hotel with extremely helpful staff.

Nota Tripadvisor 5.0/5

nigelpbryan2020 Couples - 04/01/2020 Avaliação com certificação TripAdvisor

We have used this hotel for the last 11 years which really says it all. The staff are polite, knowledgeable and extremely helpful. The rooms have been refurbished over the last few years and it is in an ideal location for a short walk into the centre of a lovely city.

Dear Guest Thank You so much for your kind review of ibis York Centre, We are all really pleased you enjoyed your stay with us and have done for the last 11 years!!! We do appreciate your loyalty and we hope to keep welcoming you back! Kind Regards Charlotte Brook Hotel Manager

Great location but....

Nota Tripadvisor 3.0/5

785zedna Couples - 26/12/2019 Avaliação com certificação TripAdvisor

Staff friendly, rooms are basic and small. The mattress had a ridge in it so we had to turn the mattress the other way. All in all good location and a reasonable price I wouldn't want to pay much more for the standard we got.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlotte Brook Hotel Manager

Lovely room but parking is an issue

Nota Tripadvisor 2.0/5

saira84 Family - 24/12/2019 Avaliação com certificação TripAdvisor

Room was great but as we were next to a luggage room or store room.heard alot of bangs i think staff moving tables or something 1am in the morning.no soap in bathroom just empty tubes left.seal falling off shower door did mention to reception just got sorry.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Brook Hotel Manager

York Short Break

Nota Tripadvisor 5.0/5

Trip238396 Couples - 26/11/2019 Avaliação com certificação TripAdvisor

Great location, easy to locate, well priced, on site car parking, close to York city centre, racecourse and the many local services, food, drink, culture shopping and railway station. Rooms were Clean tidy and quiet.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

short visit to York

Nota Tripadvisor 5.0/5

grayvict Couples - 20/11/2019 Avaliação com certificação TripAdvisor

We have stayed here before and again this time we were not disappointed. A change of room was required on our second night due to a faulty sink and this was dealt with quickly and efficiently. Breakfast was exactly and both the waiting staff and the chef very helpful and always busy checking breakfast materials were topped up and fresh

Dear Guest Thank You for your kind review of ibis York Centre, We are really happy that you had a good stay with us and enjoyed your breakfast too! We look forward to welcoming you back very soon. Kind Regards Charlotte Brook Hotel Manager

Keep out of the small room

Nota Tripadvisor 2.0/5

JARK228 Couples - 15/09/2019 Avaliação com certificação TripAdvisor

The first of our two nights was in room 321 well I say a room, it had a double bed against the window wall and about 3 feet from the other and not much more at the bottom. The bathroom was also very small, shutting the door when using the wash basin not easy. We asked to be moved for night two we were and the new room was a good standard similar to other rooms I have used in other Ibis hotels.

Dear Guest Thank You for your review of ibis York Centre, I am really sorry you did not like room 321 due to it`s size, But happy the team dealt with it in the correct manner. We do look forward to welcoming you back in the near future. Kind Regards Charlotte Brook Hotel Manager

Close to City Center

Nota Tripadvisor 3.0/5

Andrew A Couples - 12/09/2019 Avaliação com certificação TripAdvisor

We arrived early and were checked in by a gentleman, who appeared to be a little stressed. I had to ask for the drinks vouchers which I was entitled to being a silver Club Accor member. The room was adequate but a bit old fashioned for an Ibis, and the floor creaked a lot. The bathroom was compact, and the floor tiles were cracked which were sharp to the bare feet. There is a car park for only about 20 cars. The position of the hotel was good as everywhere was in walking distance. We could hear people moving around a lot during the night from the room above, and their floor was creaking a lot as well. We did notice part of the corridor had not been hoovered all the time we were there. Breakfast was quite good and hot.

Dear Guest Thank You for your review of ibis York Centre, We are pleased on the whole you had a good stay with us. We haven taken note of your valid points which have been shared with the team for action. We look forward to welcoming you back very soon. Kind Regards Charlotte Brook Hotel Manager

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