Nice short stay in a warm and clean accessable room. Staff were polite and pleasent and a good hot breakfast to start the day on a cold morning.

No complaints

Hotel is in a great position but sadly the decor is very tired . On arrival back after our night out treated to residents smoking drugs on the entrance steps

All ok staff welcoming and friendly.The room was clean tv coffee and tea ! Only thing I could fault was the heating didn’t work . The breakfast was excellent everything you could want cooked to perfection. I would definitely recommend this to everyone

Good value"Did what it said on the tin", no problem's enjoyed yourselves. One small issue our beds where a little uncomfortabul not had this problem before?

Stone's throw away from a wide variety of restaurants and walking distance to town centre. Very clean and comfortable room, really liked the bed and pillows. Quiet surroundings.

Nice and comfortable staff perfect can't wait to book again.

Smooth check in, lovely rooms, great location with car parking

Booked with family for new year (never again) 2 room 318 319 were mouldy with spores in ensuite and around windows dusty and smelly so unclean

We stayed in room 330 and the room was dirty with no handwash next to the sink or in the shower as they were empty. I did however on my way out tell the girl at reception without a fuss with the room number and expected her to of replaced the empty bottles but this never happened. The room was dusty in areas, very run down, the mattress wasn't even on the frame properly and it just didn't feel clean especially in the current climate we are living. This review is no reflection on your bar staff as they were great but mostly just the state of the room and a simple thing of the empty bottles not being replaced. We stayed here in July and had a lot better, clean room and experience!

Friendly staff very helpful Breakfast booking OK and satisfactory Rooms ok for what we need for sleep and shower Hotel around 10/20mins walk into York centre so ideally situated Overall a pleasant stay would use again

The room was clean and had everything we required but was rather small and hostel like, We've stayed in an Ibis Budget nicer than this! The hotel was perfect distance from the centre and had 24 hour parking (although a tiny car park and rather expensive to pay to park). It was fine if you need somewhere just to rest your head for the night. But we probably wouldn't stay again.

Booked while rates were quite low so was satisfied with the value. However if I had paid more would have been rather disappointed. Hotel is rather tired and in need of some updating. Remember there will be an extra 10 pound a day for parking in a very small and tight car park if you are lucky enough to get in. Breakfast was very good and all the staff were lovely.

The hotel is about a 10 minute walk from the train station and a 10/15 minute walk into the town. I did not use the bar or restaurant so cannot comment on these facilities. The rooms are spacious but in need of TLC - slight mould in the bathroom and very dirty windows. The receptionist was extremely friendly and helpful - did not engage with any other member of staff CAR PARK - £10 per 24 hours but extremely small. ELECTRIC CHARGERS - There are 2 BP chargers in the car park. There are sign clearly stating to to park in the spaces unless charging. Despite this the spaces were occupied all weekend by non electric cars which was extremely annoying as we needed to charge our electric car. The receptionist apologised stating that they cannot police the car park - a complete waste of a charger - Perhaps BP should reconsider sponsoring this charger.

Basically the First room 116 was Crap & Freezing. The radiator would Not have Took at Least 1 day to Warm up the room. Secondly the Furniture was so OLD & full of Holes, bits missing etc & Crap. The Second room No. 2 after Complaining was better but Stunk of Drains so had to buy Air Freshener whilst out in town