ibis York Centre

ibis York Centre 2 stars

Customer review rating (ALL Rating) 4.0/5 1,136 reviews

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Hotel extras

  • Very close to York Racecourse.

  • 15 Minutes walk to historic York Centre.

  • An ALLSAFE Clifton Environmental certified hotel.

  • Bag yourself a bargain at York Designer Outlet- just 15 minutes away by bus.

  • Close to all of York`s Historic and amazing attractions our team will be happy to direct you!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis York Centre

77 The Mount
YO24 1BN YORK
United Kingdom

GPS:53.953453, -1.094191

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,136 reviews

TripAdvisor Rating  3.5/5  2,603 reviews

Very friendly

TripAdvisor rating 5.0/5

Teacher1947 Couples - TripAdvisor review

Stayed for two nights 22 & 23rd November. Purpose of visit to see York Christmas Market and lights. The staff at tge Ibis York Centre were really friendly. Couldn't help enough. Breakfast was quality and represented value for money. We would highly recommend this hotel to all. Thank you to all for making our break so enjoyable.

Dear Guest Thank You so much for your lovely review of ibis York Centre, We are all really pleased you enjoyed your break with us and we do hope to welcome you back in the near future. Kind Regards John Holroyd General Manager

Average

Customer review rating 2.0/5

Gavin R. Friends - Confirmed reviews ALL

Half decent location(10-15 min walk from the train station). Staff friendly and welcoming. Check in easy and early-no issues. Every floorboard creaks on the landings. Walls paper thin-you can hear the conversation next door. Noisy doors that can’t be closed without slamming. Small beds in the twin rooms. Not overly cheap for what we got(but it was during an event week)

Dear GAVIN R., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

Good location for what we wanted.

Customer review rating 4.5/5

Chris Couples - Confirmed reviews ALL

Staff were friendly, room was clean. Breakfast was good. The stay was pleasant and ideal for our visit to the Christmas market

Dear CHRIS C., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Would definitely recommend

Customer review rating 5.0/5

Eddie Friends - Confirmed reviews ALL

Nice clean room , the bed was lovely and comfortable, staff friendly and helpful, we had a great breakfast, good and hot shower, also a good price, if ever I’m back in York I will certainly use this hotel

Dear EDWARD M., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Friendly reception staff, ok breakfast, everything else dreadful

Customer review rating 1.0/5

Paul A. Solo - Confirmed reviews ALL

Hotel needs some serious investment - extremely grubby rooms

Dear JULIAN A., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,734 reviews 8.7/10 Location
  • 2,526 reviews 5.1/10 Room
  • 1,937 reviews 9.1/10 Service
  • 62 reviews 5.1/10 WiFi
  • 1,298 reviews 4.7/10 Comfort
  • 1,147 reviews 5/10 Cleanliness
  • 930 reviews 8.5/10 Breakfast
  • 512 reviews 6.9/10 Value

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