ibis York Centre Hotel 2 stars

Name: ibis York Centre
Address: YORK, YO24 1BN, UNITED KINGDOM
Telephone: (+44)11/33968032
Rating: 4.1

Customer review rating 4.1/5 5,002 reviews

ALLSAFE approved hotel

Best price guarantee

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+ 7 Services

ibis York Centre Hotel

Vibrant economy hotel, open to everyone

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Mr John HOLROYD, Hotel Manager

Take advantage of our fantastic location close to the historic Centre of York. Drop your bags and relax and recharge. Our guests benefit from so much more than just affordability. In each of our 94 guest rooms, Comfortable Beds, en suite power showers, a work desk and free fibre Wi-Fi to keep you connected while you're away from home. And with a hearty, unlimited breakfast on offer each morning, you're guaranteed to check out feeling rested, well fed and ready for whatever the day has in store.

Thanks to our central location very close to the historical Centre of York this hotel is perfect to explore York Centre and the rest of the region. It is also the perfect venue for a good nights sleep before onward travel by road or rail or great walks. The historical Centre of York is right on your doorstep, You can walk, Cycle or take an open top bus tour to visit all the local museums, Shops, Bars and Restaurants York has to offer. The Railway Museum, Shambles and Riverside are all within easy reach.

However long you plan to stay, you'll find plenty to do within easy reach: both York Racecourse and York Minster are each less than a 10-minute drive away, and guests can reach the fascinating National Railway Museum through a 15-minute stroll.

Hotel extras

Very close to York Racecourse.
15 Minutes walk to historic York Centre.
An ALLSAFE Clifton Environmental certified hotel.
Bag yourself a bargain at York Designer Outlet- just 15 minutes away by bus.
Close to all of York`s Historic and amazing attractions our team will be happy to direct you!

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking Paying
- Private outdoor parking (Paying) LIMITED PARKING SPACES (MAX. 20) AVAILABLE ON A FIRST COME FIRST SERVE BASIS. £9.00 PER DAY, PER CAR.
- Public outdoor parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowed Paying
100% non-smoking hotel
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 9AM (Paying) Want to enjoy the comfort of your room earlier? Book your early check-in online to access your room from 9am and make the most of your stay.
- LATE CHECK-OUT UP TO 5PM (Paying) Enjoy the comfort of your room for longer! Book your late check-out online to keep your room until 5pm on your departure day
Currency exchange Paying

Breakfast Paying
1 Restaurant(s)
1 Bar(s)

Self service business centre Paying
Copy/print service available Paying

Hotel location

ibis York Centre

77 The Mount
YO24 1BN york
united kingdom

Tel: +441133968032

Fax: (+44)19/04621224

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
LEEDS BRADFORD At 48km / 29.83 miles
By train
YORK At 0.5km / 0.31 miles

GPS :53.953453, -1.094191

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

Max. number of persons: 2
Area: From 12 m² / 129 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Twin room with 2 beds

Max. number of persons: 2
Area: From 12 m² / 129 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Room with 4 single beds, perfect for a small group or a family.

Max. number of persons: 4
Area: From 26 m² / 280 sq ft

Accessible Standard Room with 2 single beds

Accessible room

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

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Sunday

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

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Sunday

Well Located

M. E. Couples - 13/06/2021 Confirmed reviews ALL

The Hotel is ideally located, 5 mins from the City Wall. All staff friendly and did everything they could to make our stay enjoyable and safe. However, as there was no room service during our stay ( which we fully understand why and agree with ), we thought the cost for a midweek stay was expensive as was the cost of parking. The hotel description on the internet says parking, it doesn’t state a cost/charge. Also in these difficult times, it should indicate there will be no room service as not everyone feels comfortable going to reception in view of others to ask for toilet rolls.

Dear MARILYN E., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

Needing upgrading

Lauren Business - 13/06/2021 Confirmed reviews ALL

Room needed badly upgraded, stains on the curtains and carpet. Damp smell in the room, Dan didn’t work. Very disappointed with the price paid. Staff friendly

Dear LAUREN H., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

Its a budget hotel

Gary Friends - 11/06/2021 Confirmed reviews ALL

Stayed for 2 nights , but had to move because of issue with windows. We were charged for parking 4 bikes when was told we would only have to pay for one if we all got in the same space!

Handy location

Dryzzle Families - 11/06/2021 Confirmed reviews ALL

This is my second stay at the hotel - the first was pre Covid. The safety measures were good and social distancing was well signposted and observed. Check in was a breeze and the staff very helpful. The room itself was fine, a disabled access room, although not as clean as I expected it would be. There was dust on surfaces and a long hair on the bathroom floor. The shampoo bottle didn't work, however there was a hand held tube on its place. Th ecarpet area under the beds (twin) looked as if it had not been cleaned in a while and the room was generally 'tired' looking. Tea/coffee facilities were by way of paper cups and the usual sachets of tea/coffee/sugar etc. Not ideal, and wasn't replenished or our room cleaned (we stayed two nights.) The staff were excellent as were the breakfasts... Overall I am happy with the stay, just teh lever of detail to cleanliness that disappointed.

Dear HOWARD D., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

Good. Stay

Ian. K. Couples - 11/06/2021 Confirmed reviews ALL

Good. Staff. Super. Breakfast. Comfi. Bed. Great. Shower. Well. Located

Dear IAN K., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Good location with parking

Karen Friends - 11/06/2021 Confirmed reviews ALL

Basic but clean hotel Staff very efficient and friendly. Breakfast adequate. Good location only a 10 minute walk to centre of York.

Dear KAREN S., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Well located but the hotel rooms needs refurbishment

Anonymous Couples - 11/06/2021 Confirmed reviews ALL

It was a hot day. The airconditioned was not working. There was not even a single small electric fan. Only the windows are open which is not convenient due to privacy. The receptionist are very welcoming.

Good stay

Suzie Couples - 11/06/2021 Confirmed reviews ALL

2 day break nice quiet hotel clean and staff really friendly

Dear SUSAN B., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

well located

Chris Friends - 11/06/2021 Confirmed reviews ALL

very pleasant and relaxing

Dear CHRISTOPHER R., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Close to the centre easy walking distance

Steve Couples - 09/06/2021 Confirmed reviews ALL

Good service all good nice breakfast felt safe

Dear STEVEN H., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Comfortable rooms,good location

Jeff E. Couples - 09/06/2021 Confirmed reviews ALL

Enjoyed stay staff very friendly

Dear JEFF E., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Well located

Anonymous Couples - 09/06/2021 Confirmed reviews ALL

Location was good as near railway station. Room on 3rd floor small, dated, but clean. Difficult to find room from lift. From what we saw could be updated. A bit disappointed really.

Dear ANDREW S., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

Good stay

Patricia W. Couples - 08/06/2021 Confirmed reviews ALL

All was good apart from slipping on the bathroom floor when it was wet.

Dear PATRICIA, We very much appreciate your comments regarding your stay at the ibis York Centre. We hope you are ok after your slip, We do have bath mats at reception just in case you stay in future. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Well located. Good stay.

Malcolm G. Couples - 07/06/2021 Confirmed reviews ALL

A good experience. Staff friendly and helpful. Room was clean and drinks were available.

Dear MALCOLM G., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Good location

L. A. Couples - 07/06/2021 Confirmed reviews ALL

Decent room and ok breakfast considering the present covid restrictions. A niggle, needed to briefly park car at back of property to transfer luggage. There is a 15min restriction which is quite stressful when your room is at the far end of the hotel. Otherwise great service and comfortable stay

Dear a. L., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Perfect weekend stay

Sandra Friends - 07/06/2021 Confirmed reviews ALL

Thank you to all ibis York staff for being so welcoming and accommodating during our stay! The hotel is well located with comfortable beds and delicious cooked breakfast buffet. It was our first trip since the lockdown last year, and we will be looking to visit again in the future.

Dear SANDRA F., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Horrendous smell

Da Friends - 06/06/2021 Confirmed reviews ALL

Stayed on a ground floor accommodation for disabled people where we couldn’t breathe because of a chemical smell. We were told that it was due to a Covid spray and that the windows on the ground floor couldn’t open to ventilate . Staying 2 nights felt like a punishment The receptionist kept apologising and put us to another ground floor room with the same characteristics as the previous one With my friend we promised each other never again going back to Ibis

Dear DENIS A., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have checked the windows today and they are all operating fine, we will further investigate the smell to ensure this is dealt with. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

Good location

Angela Families - 06/06/2021 Confirmed reviews ALL

We have stayed here several times when visiting York. Easy to get to from the train station, and easy walk into the old town. Rooms are always clean and staff is friendly.

Dear PETER M., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Good location

Anonymous Friends - 06/06/2021 Confirmed reviews ALL

Friendly welcome, staff very helpful, clean rooms

Dear HODGSON G., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Nice, quiet stay. Location good for city, walks and train station.

R G. M. Couples - 03/06/2021 Confirmed reviews ALL

Efficient, friendly check in. Nice room - basic, but fine for a short stay. Plenty of fresh towels, hairdryer, crisp and fresh bed linen.

Dear RONALD M., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

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