Customer review rating 3.7/5 2,030 reviews
ALLSAFE approved hotel
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Located near Bradford Forster Square Railway Station
Situated nearby Leeds Bradford International Airport
Pet-friendly hotel, with on-site facilities
Enjoy a selection of drinks and snacks at the on-site café
Close to Leeds city centre and First Direct Arena
Check-in from 14h00
Check out up to 12h00
Type of cuisine: Cafe
hot and cold snacks
100% genuine reviews from our guestsFind out more
Anonymous Business - 11/02/2021 Confirmed reviews ALL
Check in was a long process having to request ID etc... myself and my colleagues were given our keys to access the rooms which were in a poor state. Wet towels, used tissues, dirty bed linen, sticky floors etc.. It was so bad that we checked out the same night. There was no real concern by the receptionist when we aired our concerns.
Julie G. Business - 10/02/2021 Confirmed reviews ALL
Room was unclean.
Dp Business - 10/02/2021 Confirmed reviews ALL
I checked out and didn't stay. This was appalling and no sign of extra cleaning due to covid. The bed looked like it had been slept in and towel been used!
Awful place and did not actually stay overnight. Rated 1 as there is no 0
K L. Business - 10/02/2021 Confirmed reviews ALL
1. Receptionist lacked any customer service skills - miserable, no manners 2. Allocated room was still dirty from previous occupant. Wet towels on floor, used tissues on bed. Bad enough in normal times but during a pandemic absolutely inexcusable. Informed reception and the response was “cleaner must have missed it.” No apology or reassurance that this was unusual. 3. Allocated another room. Better than the first but floor sticky, bedding did not appear clean and was generally grubby 4. Within an hour of arriving myself and my 4 colleagues left and went elsewhere. We have made a formal complaint
Colin W. Business - 21/12/2020 Confirmed reviews ALL
Front of house was very friendly and patient of needing additional supporting documents
Our most recent 20 reviews
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