ibis budget Bradford 2 stars

i am very happy with the staff they are very friendly and welcoming i am a regular customer at this hotel i book a room every 2 weeks the only thing that concerns me is paying for the shower gel i believe this should be free for regular customers but overall i am very happy with the service

when i made the booking nobody told me that the hotel only accepts card payments only i had cash only and the hotel would not accept cash payment so i had to get a taxi as my 2nd guest did not have his bank card with him the taxi cost me £20 in total and my guest was very unhappy and so was i can you please give me some compensation for taxi fare the stress and time waisting this caused me i am a regular customer i book a hotel room every 2 weeks i hope to hear from you soon many thanks

Don’t know as I was booked in for the 21st March bit difficult to assess as I haven’t been to your hotel '!!!!!!!!!!}}

All good

This was my second visit to the same Ibis hotel and I found staff to be helpful, the room very clean and though sparsely furnished, I knew what to expect. I was comfortable enough. On a previous visit, because there is no hospitality tray provided, I bought a cup of coffee from reception and I didn't do it on this experience - because for £1.50, it was a very small cup indeed! I did not take breakfast on either occasion because it's mostly carbohydrate and I cannot eat carbs. It would be good if some protein items could be offered, because then I would take it.

Horrific!!! Due to poor maintenance and lack of emergency maintenance staff my guests and I had to endure hours of a foul stench from the toilet which was blocked and overflowing. It totally ruined what was intended as a fun night out in Bradford.

We had a terrible time. The heater was NOT FUNCTIONAL. We complained and NOTHING was done. We had to request for extra duvet which didn't have any effect. We almost froze in room 225. The staff were very awful and non chalant. A FUNCTIONAL heater should be basic but that was asking for too much. My complaints fell on deaf ears. We pleaded for a change of room and wasn't attended to. I had the WORST memory lodging in your hotel.

An inexpensive base to explore Bradford and West Yorkshire. Room is no frills. Be aware that the shower opens directly into the bedroom so have the towels handy and if with Children ask them to close their eyes! Taxi fare to city centre is inexpensive at £3-£4. Continental breakfast was nice and cheap at £4.50, free for children. A basic room.

Staff excellent - friendly, articulate and helpful. Everything very clean. Mattresses passed their best and therefore not very comfortable. Pillows also passed their best. Lighting far too bright as it was impossible for one person to read later without disturbing the other. Lack of bedside shelf/table very irritating and meant that personal items rolled under the bed. Lack of chair on which to place clothes also irritating. Seat under desk was a ridiculous item ..it looked like a cheap upturned plastic waste bin and was useless as a seat. Soap provided - thank you. But no kettle or cups? No smoking not enforced as smell of tobacco in our corridor. We could also smell it in our room in the morning. Shower good and plenty of hot water.

Travelled over 400’miles arrived at early hours of the morning and the lady at reception was very unhelpful and rude.

Should have a kettle and tea and coffee making facilities, won't stay again. I will go to a place that offers those basic items

All the employees we met were extremely helpful and Pleasant. Although the original room did not meet up to our expectations but this was sorted out very quickly, thankfully which made our stay even better.

Very clean property, with a comfortable bed and excellent value for money. It was well located in the city with much car parking space...Staff were very pleasant and approachable and I loved being able to check in online prior to getting there.

Rooms are not well layer out. Poorly decorated. Charged extra for parking car breakfast was below basic.

Pleasant stay.