Novotel Bali Nusa Dua - Hotel & Residences 5 stars
Customer review rating (ALL Rating) 4.2/5 339 reviews
ALLSAFE approved hotel
The Square open-air restaurant
Range of beach activities and water sports
Relaxing spa and leisure facilities
Devour in an exquisite and free flow beverage experience with MyGlass package
Pamper your kids everyday with MyKids package
Jl Pantai Mengiat, ITDC Complex Po Box 116
80363 BALI
Indonesia
Ngurah Rai Intl At 12km / 7.46 miles
GPS:-8.808674, 115.225371
Check-in from - Check out up to
Its open air and welcoming design offers both indoor and outdoor seating, overlooking expansive lagoon pool. Dine and relax, The Square restaurant offers the perfect setting for an a la carte, daily theme night dinner, or private function
Located at the Beach Club overlooking the white sand beach. Ideal for a romantic evenings or leisurely social gatherings; 2.28 Beach Club also offers amazing cocktails and specialty beverages. 2.28 Beach Club is reachable by walking or free shuttle bus.
Treat yourself with our delicious selection of the authentic Lenotre recipe of French breads, pastries or cakes. Our barista will make your coffee or tea worth every sip. Available for breakfast, lunch, dinner. Free Wi-Fi available.
A casual, friendly eating and drinking space with a wide range of international, classic and authentic local cuisine also a selection of drinks. With easy-living atmosphere, it offers a chic setting for meetings or just to sit back and unwind.
Shape your body at our fitness center or feel the warm sun, enjoy the fresh air, smile and get tanned while enjoying our beach activities.
Whether you are looking for a relaxed, casual beach setting or a dreamy garden wedding, Novotel Bali Nusa Dua offers a fascinating environment for a magical, unforgettable blissful beginning in one of the world's foremost wedding destinations.
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Find yourself relaxing in a spaciously appointed environment where neither style or comfort is compromised. A décor inspired by local elements has been designed to make you feel completely at home.
100% genuine reviews from our guests
Find out moreCustomer review rating 3.0/5
Anonymous Couples - Confirmed reviews ALL
the room smell
Dear Mr. The Wira Chandra T., Thank you for taking the time to tell us about your experience at the Novotel Bali Nusa Dua Hotel & Residences. First of all, please allow me to express my sincerest apologies in regards to the experience that did not meet your expectation. We strive to continuously improve the quality of our services to give better experience for our guest. We noted your remarks and carefully reviewed a certain minor point you mentioned. Please assure that your feedback has been well documented and will be certainly looked into. Once again thank you for your review, in the meantime I am wishing you all the best for your future travel. Kind Regards, Christophe Bernard Keramaris General Manager
Customer review rating 3.5/5
Helen M. Families - Confirmed reviews ALL
this was 2nd stay. 1st stay was a few years ago, before pandemic. but the situation was very different. we know this is old hotel. but it seems it was not well maintained. windows separation between bathroom & bedroom was fallen when we closed it. we checked the bolts were only 1 for each hinge. the windows are heavy, & it would be dangerous we forgot that we should get 50% disc for BF. So, we bought it online. the price is normal, around IDR 200++ if we did not mistake. but the BF was poor: items were too little. was not novotel standard, but ibis the amenities is also not novotel standard. there was no slipper, no soap bar, no hand towel
Customer review rating 4.5/5
Mohamad R. Families - Confirmed reviews ALL
We're a family of 8 adult + 2 children looking for Bali Holiday during the high season. We're happy with the room condition. We're happy with the service quality of the staff in Novotel Bali (guest reception, security officer, bellboy, cleaning service & waitress at the restaurants) on our last day staying there, we wanted to have a sunrise at the beach. in order to do that, we need to have a shuttle service to the novotel private beach at around 5.30 AM (meanwhile the normal operating hour of the shuttle is only at 7 or 8 AM) fortunately, the staff are happily cater our request to deliver us to the beach even though it is not yet on their schedule. we finally get that precious time to have a sunrise at the beach. it was magical. thank you Novotel
Dear Mr. Mohamad r., Warmest Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. It is very glad to receive your positive feedback and we are very pleased that the services provided by our staff meet your expectations. We thank you so much for being part of our friendly family and we are glad to know that our team member gave you such a good impression and had a good impact in your overall experience. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. Your comments are truly valued! We are looking forward to welcome you back and we will always be your home at Novotel Bali Nusa Dua Hotel & Residence. Kind Regards, Christophe Bernard Keramaris General Manager
Customer review rating 4.0/5
Fanny Families - Confirmed reviews ALL
Nice place to stay, well mainted.
Customer review rating 3.5/5
Anonymous Families - Confirmed reviews ALL
Kids club and pool were great. Lots of activities at the kids club that keep our kid busy and happy. Staff were attentive and very kind. Pool was big. We spent a lot of time at the pool. We didn’t actually go out of the resort during our stay. Rooms however can be improved. When we got in, sofa and kitchenette smelled damp. It gave impression that it hadn’t been used for sometimes and didn’t get proper air flow. Found some ants on the sofa and on the chairs at the balcony. Bathtub drain was partly clogged. It took more than 10 mins to drain the water. The bed was very comfortable though, we had a good sleep. Breakfast could be improved. Taste was okay but inconsistent. Some sausages and chicken were good, some were dry as paper. Croissant texture was more like bread, less like pastry, with no buttery taste at all. Overall it was a good stay.
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