Novotel Kuala Lumpur City Centre 4 stars

Name: Novotel Kuala Lumpur City Centre | KLCC | AccorHotels - ALL
Address: 2 Jalan Kia Peng, Kuala Lumpur, 50450, MY
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 3,511 reviews

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2 Jalan Kia Peng, 50450 Kuala Lumpur, Malaysia

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Novotel Kuala Lumpur City Centre

Hotel that makes every moment matter

Situated in Kuala Lumpur's Golden Triangle, the hotel offers a prime location between the PETRONAS Twin Towers and Bukit Bintang. Just a five-minute walk to Pavilion Kuala Lumpur, Kuala Lumpur Convention Centre, and Suria KLCC, the hotel features 302 smoke-free rooms with complimentary WiFi, 24-hour room service, and in-room drinking water filtration. Guests can also enjoy a 24-hour fitness centre and an outdoor swimming pool.

Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine at this all-day dining restaurant. For socialising or refreshment, Gourmet Bar offers a range of alcoholic and non-alcoholic drinks. Guests staying on our premier floors or holding Accor Platinum and above memberships enjoy exclusive access to Premier Lounge. Stay active with our outdoor swimming pool and fitness centre. Organise meetings and events in our six versatile ballrooms.

When in Kuala Lumpur, guests can explore a myriad of attractions located close to the hotel, including landmarks like Petronas Twin Towers, Aquaria KLCC, KL Tower, KL Forest Eco Park, Petaling Street (Chinatown), and numerous other captivating sights.

Be it a business or leisure trip with your family or loved ones, our prime location ensures that most of the must-visit destinations in Kuala Lumpur are within reach.

Angelia Ku, Hotel Management

1) IMPORTANT NOTICE - From 20 July to 19 August 2026, Food Exchange will undergo phased upgrading. Daily breakfast buffet and à la carte lunch & dinner will continue as usual. 2) MALAYSIA SALES & SERVICE TAX (SST) - Service Tax rate will increase from 6% to 8% under the Service Tax Act 2018, effective 1 March 2024. A MYR10 Tourism Tax per room per night applies to all foreign guests, payable at the hotel.

Hotel extras

5 min walk to Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre via link bridge.
Dedicated parking space for large vehicles such as MPV, SUV, and 4WD available at Basement 2.
Cashless parking using Touch N Go, Visa, MasterCard, Amex, UnionPay, or MyDebit.
Special parking rate for in-house guests at only MYR5 flat rate per day with multiple entries.
Eco-friendly HelloRide bicycles available onsite.

Our accommodation(s)

Room

Deluxe Room with 2 single Beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Deluxe Room with 1 King Bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Executive Room with 1 King Bed

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Premier Room with 2 Single Beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Twin bed(s)
Views: City View

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Room

Premier Room with 1 King Bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

Junior Suite with 1 King Bed

3 pers. max
56 m² / 602 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Hotel location

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450 Kuala Lumpur
Malaysia

GPS:3.151229, 101.71252

Aquaria KLCC

Aquarium

Access: 500 m / 0.31 mi 5 min walk / 2 min drive

Malaysian Philharmonic Orchestra

Opera/symphony/concert hall

Access: 1.3 km / 0.81 mi 15 min walk / 5 min drive

Menara Kuala Lumpur (KL Tower)

Tourist attraction

Access: 1.5 km / 0.93 mi 20 min walk / 10 min drive

Petaling Street Market

Tourist attraction

Access: 3 km / 1.86 mi 30 min walk / 15 min drive

Kwai Chai Hong

Tourist attraction

Access: 3 km / 1.86 mi 30 min walk / 15 min drive

River of Life

Tourist attraction

Access: 3 km / 1.86 mi 30 min walk / 15 min drive

Berjaya Times Square Theme Park

Amusement park

Access: 3 km / 1.86 mi 15 min walk / 10 min drive

Central Market

Tourist attraction

Access: 3 km / 1.86 mi 30 min walk / 15 min drive

Merdeka Square

Historic monument

Access: 3.6 km / 2.24 mi

National Zoo (Zoo Negara)

Zoo

Access: 13 km / 8.07 mi 20 min drive

KLCC Park

Park

Access: 700 m / 0.43 mi 10 min walk / 5 min drive

KL Forest Eco Park

Wood/forest

Access: 1.2 km / 0.75 mi 15 min walk / 5 min drive

KL Bird Park

Park

Access: 4 km / 2.48 mi 50 min walk / 15 min drive

Kuala Lumpur Butterfly Park

Park

Access: 4 km / 2.48 mi 50 min walk / 15 min drive

Pavilion Kuala Lumpur

Shopping centre/mall

Access: 500 m / 0.31 mi 3 min walk / 10 min drive

Suria KLCC

Shopping centre/mall

Access: 1 km / 0.62 mi 10 min walk / 4 min drive

Fahrenheit88

Shopping centre/mall

Access: 1 km / 0.62 mi 7 min walk / 5 min drive

The Starhill

Shopping centre/mall

Access: 1 km / 0.62 mi 10 min walk / 7 min drive

Jumpa @ Sungei Wang

Shopping centre/mall

Access: 2.1 km / 1.3 mi

Berjaya Times Square

Shopping centre/mall

Access: 3 km / 1.86 mi 15 min walk / 10 min drive

LaLaport BBCC

Shopping centre/mall

Access: 3.5 km / 2.17 mi 20 min walk / 13 min drive

The Exchange TRX

Shopping centre/mall

Access: 3.5 km / 2.17 mi 20 min walk / 10 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Food Exchange

Culinary delights await at Food Exchange, where you can enjoy a daily breakfast buffet of international and local cuisine. For lunch and dinner, savour our à la carte menu for a satisfying feast.

Gourmet Bar

Perfect for small gatherings and intimate get-togethers, enjoy the mellow ambience with a selection of beverages, including coffee, tea, cocktails, and beer, accompanied by delectable light bites.

Premier Lounge

Exclusively for Accor Platinum and above members and non-member guests staying in Premier Rooms or Junior Suites. Enjoy a refined breakfast in a serene setting or unwind during the evening cocktail hour.

Breakfast

Your good day starts with a great breakfast delight. Indulge in an extensive buffet spread at Food Exchange, featuring international and local fare as well as various selection of pastries and danishes.

Pool

Enjoy a refreshing dip in our outdoor swimming pool on Level 3 and unwind in a serene city oasis. Surrounded by city views, it is the perfect place to relax, soak up the sun, and recharge above the urban bustle.

Fitness center

Maintain your fitness routine at our modern fitness centre, conveniently located on Level 3. Open 24 hours a day, it is fully equipped to support your workout needs, whether for cardio, strength training, or a quick energising session during your stay.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 232 m² / 2497.225 sq ft
Maximum seats capacity: 180
Maximum capacity for banquets: 130

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 3,511 reviews

Adam J. M. Business - 8/8/2026 Confirmed reviews ALL

Dear Adam J. M., Thank you for sharing your feedback, and please accept our sincere apologies for the inconvenience caused by the lack of hot water during your stay. We understand how frustrating this must have been, especially with your early start after a late night of work. We are also sorry that your concern was not properly addressed when you highlighted it to our team at check-out. This is certainly not the level of service we aim to provide. Your feedback has been shared with our Engineering and Front Office teams for further review and to prevent a similar experience from happening again. We truly regret that we fell short of your expectations and hope to have the opportunity to provide you with a much better experience on your next visit. Yours sincerely Angelia Ku General Manager

Vincent Q. Solo - 8/8/2026 Confirmed reviews ALL

Dear Vincent Q., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are delighted to hear that you found our location convenient, satisfied with the services rendered by our staff, and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager

Lee C. W. Business - 8/7/2026 Confirmed reviews ALL

Dear Lee C. W., Thank you for sharing your feedback following your stay at Novotel Kuala Lumpur City Centre. We sincerely apologise that the air conditioning did not meet your expectations and for the inconvenience you experienced with the parking. We appreciate your kind words for our Front Office and Engineering teams for their assistance during your stay. For your convenience, we do have a dedicated parking area for larger vehicles such as MPVs, SUVs and 4WDs, located at Basement 2. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for a more comfortable stay in the future. Yours sincerely Angelia Ku General Manager

Mark C. Couples - 8/7/2026 Confirmed reviews ALL

Dear Mark C.,` We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are thrilled to hear that your overall stay was pleasant and that you are satisfied with the services rendered by our staff, happy with the overall cleanliness of our room, and liked the location of our hotel. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager

Timothy L. T. K. Business - 8/7/2026 Confirmed reviews ALL

I stayed at this place because I had to attend a seminar at the KL Convention Centre and it was just less than a 10-minute walk away. It's extremely well connected to Pavilion and within easy walking distance to Bukit Bintang so food is never a problem. Rooms are comfortable and housekeeping does a good job cleaning up. My only issue with this place is that the parking is very narrow and an accident waiting to happen.

Dear Timothy L. T. K., Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed our convenient location, comfortable rooms, and the service provided by our housekeeping team. We sincerely apologise for the inconvenience caused by the parking experience. For guests travelling with larger vehicles such as MPVs, SUVs, and 4WDs, we would like to share that we have a dedicated parking area located at Basement 2, where the parking bays are more spacious for added convenience. Thank you once again for your valuable feedback. We look forward to welcoming you back to Novotel Kuala Lumpur City Centre for an even better stay. Yours sincerely Angelia Ku General Manager

Web-users rating

Other web-users rate our hotel

2,623 reviews 9.6/10 Location
2,186 reviews 7.5/10 Room
2,363 reviews 8.3/10 Service
46 reviews 6.5/10 WiFi
1,088 reviews 8.3/10 Cleanliness
942 reviews 5.6/10 Comfort
869 reviews 6.5/10 Breakfast
179 reviews 5.6/10 Pool

431 reviews 9.5/10 Location
386 reviews 7.6/10 Room
483 reviews 8.4/10 Service
5 reviews 4.8/10 WiFi
217 reviews 8/10 Cleanliness
159 reviews 5.8/10 Comfort
149 reviews 7.1/10 Breakfast
103 reviews 5.5/10 Food

355 reviews 9.5/10 Location
280 reviews 8.1/10 Room
330 reviews 8.8/10 Service
10 reviews 5.3/10 WiFi
144 reviews 8.9/10 Cleanliness
110 reviews 6.3/10 Breakfast
20 reviews 5.6/10 Pool

233 reviews 9.5/10 Location
247 reviews 7/10 Room
282 reviews 8.2/10 Service
8 reviews 4.9/10 WiFi
118 reviews 7.8/10 Cleanliness
109 reviews 6.4/10 Breakfast
92 reviews 5.8/10 Comfort
62 reviews 5.9/10 Food

147 reviews 9.8/10 Location
142 reviews 8.1/10 Room
147 reviews 8.8/10 Service
59 reviews 8.3/10 Cleanliness
59 reviews 6.2/10 Comfort
49 reviews 6.7/10 Breakfast
10 reviews 7.1/10 Bar
9 reviews 5.3/10 Pool

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Kuala Lumpur City Centre, check-in starts at 02:00 pm and check-out is until 12:00 pm. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 pm.

Are there any special offers or discounts available?

Yes, Novotel Kuala Lumpur City Centre regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.