Dear Valued Guest, Thank you very much for sharing your kind feedback. We are delighted to know that you thoroughly enjoyed your stay at Pullman Bangkok King Power. It is especially rewarding to hear that the warm and friendly service provided by our team contributed positively to your experience. Your kind recognition means a great deal to us and will certainly be shared with our colleagues as wonderful encouragement. We look forward to welcoming you back for another enjoyable and memorable stay. Best Regards, ZHAN LISEN(TONG) WELCOMER TEAM LEADER FRONT OFFICE

Dear Valued Guest, Thank you very much for your perfect rating and for sharing your experience with us. We are especially delighted to know that the friendly and welcoming nature of our team was the highlight of your stay. Your kind recognition is a wonderful encouragement to all of us. At the same time, we sincerely appreciate your feedback regarding the Executive Lounge offerings during the afternoon. We understand that having a selection of light refreshments, such as fruits and snacks, available earlier in the day can enhance the lounge experience. Your comments are valuable to us and will be shared with our Executive Lounge and Food & Beverage teams for further consideration. Thank you again for your generous rating and constructive feedback. We look forward to welcoming you back for an even more enjoyable experience. Best Regards, ZHAN LISEN(TONG) WELCOMER TEAM LEADER FRONT OFFICE

Dear Valued Guest, Thank you very much for your perfect rating and for sharing your wonderful experience at Pullman Bangkok King Power. We are delighted to know that our efficient check-in process, reliable Wi-Fi, comfortable in-room workspace, cleanliness, and peaceful environment contributed to a productive and comfortable business stay. It is also pleasing to hear that our convenient location made traveling to your meetings easy and accessible. Your recognition of our professional environment and service is a great encouragement to our team. We look forward to welcoming you back for another seamless and enjoyable stay, whether for business or leisure. Best Regards, ZHAN LISEN(TONG) WELCOMER TEAM LEADER FRONT OFFICE

Dear Valued Guest Thank you very much for your perfect score and for sharing your wonderful experience at Pullman Bangkok King Power. We are delighted to know that you appreciated our convenient location near the BTS and Airport Rail Link, as well as the comfort, cleanliness, and well-maintained condition of your room. It is also wonderful to hear that you enjoyed our breakfast and the variety of welcome drink options available. As an ALL Platinum member, your loyalty to Accor is truly valued, and we are pleased that your stay reflected the level of comfort and recognition we strive to provide for our loyal members. We look forward to welcoming you back for another memorable stay. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest， Thank you very much for sharing your positive feedback about your stay at Pullman Bangkok King Power. We are delighted to know that you appreciated our peaceful atmosphere, convenient location, and the polite and welcoming service provided by our team. As an ALL Gold member, your loyalty to Accor is truly valued, and we are pleased to know that you had an enjoyable experience with us. Thank you again for your continued support. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest Thank you very much for your perfect score and for sharing your fantastic experience at Pullman Bangkok King Power. We are delighted to know that you received such a warm welcome from our reception team upon arrival. It is especially wonderful to hear how much you loved the surprise elephant towel arrangement in your room. These thoughtful touches are created to make our guests’ stays a little more memorable, and we are very pleased that it brought you such joy. Your kind words will certainly be shared with our team as a wonderful encouragement. We look forward to welcoming you back for another memorable stay. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest Thank you for your continued support of Pullman Bangkok King Power and for taking the time to share your feedback. We sincerely apologize that this stay did not provide the same level of recognition you had experienced on your previous visits. As an ALL Gold member, we understand how important it is to feel recognized and valued, and we regret your disappointment upon finding no welcome amenity in the room. We are particularly grateful to learn that you have recommended our hotel to your friends and even assisted them with their reservations. Your trust and recommendation mean a great deal to us, which makes it even more disappointing that your own experience on this occasion fell short of expectations. Your comments have been shared with the relevant team so that we can pay greater attention to member recognition and ensure a more consistent experience for our loyal guests. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest Thank you very much for sharing your experience following your two-night stay at Pullman Bangkok King Power. We are delighted to know that you found our hotel comfortable, modern, fresh, and clean, and that our location was convenient for visiting the places you wished to explore in Bangkok. We also appreciate your comment regarding our towel reuse initiative. We understand that sustainability practices should be communicated clearly and consistently so that guests can easily understand how they can participate. Your observation is valuable and will be shared with the relevant team as we continue to improve both our environmental initiatives and the way they are communicated to our guests. Thank you again for your excellent rating and thoughtful feedback. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest Thank you for taking the time to share your detailed feedback regarding your stay at Pullman Bangkok King Power. We are sorry that the walking distance from the station, the approximately 20-minute check-in process, and the room temperature upon arrival affected your first impression. We understand that after walking in Bangkok’s warm weather, arriving to a comfortably cooled room would have made a meaningful difference. Your comments will be shared with the relevant teams for further review and improvement. We also appreciate your feedback regarding the payment options available through the Accor website and understand why you chose to book directly with the hotel using your preferred American Express card. Thank you as well for mentioning the prompt delivery of your luggage to the room. We appreciate both your positive comments and constructive observations, which help us identify opportunities to enhance the overall arrival experience. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest, Thank you very much for sharing your feedback and for your high rating. We are delighted to know that you had a satisfying stay at Pullman Bangkok King Power. It is especially pleasing to hear that you found our team helpful. Your kind recognition is a wonderful encouragement to our colleagues and motivates us to continue providing warm, attentive, and professional service. We look forward to welcoming you back for another pleasant stay. Best Regards, ZHAN LISEN(TONG) WELCOMER TEAM LEADER FRONT OFFICE

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are pleased to know that you found the room comfortable, well equipped with the amenities you needed, and that our team was friendly and informative throughout your stay. At the same time, please accept our sincere apologies for the cleanliness issue you encountered in the bathroom upon arrival. Finding hair in the bathroom is certainly not in line with the standards we strive to maintain at Pullman Bangkok King Power, and we fully understand how this could affect your first impression of the room. Your feedback has been shared with our Housekeeping team for closer attention to room inspection and cleanliness standards. Thank you again for highlighting both the positive aspects of your stay and the area where we need to improve. Your feedback is truly valuable in helping us provide a better guest experience. Best Regards, ZHAN LISEN(TONG) WELCOMER TEAM LEADER FRONT OFFICE

Dear Valued Guest, Thank you very much for your wonderful and detailed review. We are delighted to know that you enjoyed the balance of city convenience and relaxing atmosphere that Pullman Bangkok King Power offers. It is especially pleasing to hear that you appreciated our clean, modern and quiet rooms, spacious garden pool, extensive breakfast selection, as well as the warm and efficient service provided by our team. We are also glad that our location, with convenient access to King Power Duty Free, the BTS and Airport Rail Link, contributed positively to your stay. Your recommendation to both business and leisure travelers means a great deal to us. Thank you again for your kind support, and we look forward to welcoming you back for another comfortable and enjoyable stay. Best Regards, ZHAN LISEN(TONG) WELCOMER TEAM LEADER FRONT OFFICE

Dear Valued Guest, Thank you very much for your perfect rating and wonderful feedback. We are delighted to know that you had a comfortable and enjoyable stay at Pullman Bangkok King Power. It is especially pleasing to hear that you appreciated the spacious and well-designed hotel environment, as well as the comfort and generous size of your room. Your kind recognition of our accommodating and friendly team is also greatly appreciated and will certainly serve as wonderful encouragement to our colleagues. Thank you again for sharing your experience. We look forward to welcoming you back for another memorable stay. Best Regards, ZHAN LISEN(TONG) WELCOMER TEAM LEADER FRONT OFFICE

Dear Valued Guest, Thank you very much for your wonderful review and for choosing Pullman Bangkok King Power for your family stay. We are delighted to know that the hotel exceeded your expectations and that you appreciated our spacious grounds and comfortable rooms, especially within the vibrant heart of Bangkok. Most importantly, we are very pleased to hear your kind words about our team. Knowing that our colleagues made you and your family feel genuinely welcome means a great deal to us, and your compliments will certainly be shared with them. Thank you again for your appreciation. We look forward to welcoming you and your family back for another memorable stay. Best Regards, ZHAN LISEN(TONG) WELCOMER TEAM LEADER FRONT OFFICE

Dear Valued Guest, Thank you very much for sharing your feedback and for your high rating. We are delighted to know that you had a comfortable stay at Pullman Bangkok King Power. We also sincerely appreciate your recognition of the improvements to our dinner service experience. It is always encouraging to know that our efforts to enhance our services are noticed and appreciated by our guests. Your comments will certainly be shared with our Food & Beverage team as a wonderful motivation. We look forward to welcoming you back for another pleasant experience. Best Regards, ZHAN LISEN(TONG) WELCOMER TEAM LEADER FRONT OFFICE

Dear Valued Guest, Thank you very much for taking the time to share such wonderful feedback following your stay at Pullman Bangkok King Power. We are truly delighted that you chose our hotel for such a special birthday celebration and that your experience exceeded your expectations. It is especially rewarding to know that the comfortable accommodation, pleasant atmosphere, and attentive service from our team helped make the occasion even more meaningful and memorable. Creating special moments for our guests is something we greatly value, and knowing that everything was well taken care of throughout your stay is a wonderful encouragement to our entire team. Thank you once again for allowing us to be part of your celebration. We look forward to welcoming you back for another relaxing and memorable experience. Best regards, Chennida (Jen) Welcomer Team Leader

Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback following your stay at Pullman Bangkok King Power. We are pleased to know that you appreciated our convenient location, clean and functional room, as well as the attentive service provided by our team. We are glad these aspects contributed to a comfortable stay. At the same time, we sincerely appreciate your constructive comments regarding the condition of some of the furniture, particularly the coffee table. We also take note of your suggestion regarding the in-room tea and coffee selection. Thailand offers an excellent variety of local coffee and tea, and your suggestion is certainly valuable as we continue looking for ways to enhance the in-room experience. We are also sorry to hear that our buffet did not fully meet your expectations. Your comments regarding the food selection and overall dining experience will be shared with our Food and Beverage team for further consideration and improvement. Thank you once again for your balanced and valuable feedback. It helps us identify areas where we can further improve while continuing to provide the comfort and service our guests expect. Best regards, Chennida (Jen) Welcomer Team Leader

Dear Valued Guest, Thank you very much for your perfect rating, detailed feedback, and, most importantly, for your continued loyalty to Pullman Bangkok King Power. It is always especially rewarding to hear from a returning guest, and we are delighted that our team continues to make your stays pleasant, comfortable, and stress-free. Your generous comments regarding the friendliness, attentiveness, and helpfulness of our colleagues mean a great deal to us. Providing warm and responsive service is at the heart of what we strive for, and your recognition will certainly be shared with the team. We also sincerely appreciate your thoughtful and constructive observations regarding the in-room television and coffee experience. We understand that access to personal streaming services has become increasingly important for today's travelers, and we have taken note of your comments regarding Smart TVs. Likewise, your feedback on the current coffee offering and your preference for a higher-quality capsule coffee experience is very valuable to us. These suggestions will be shared with the relevant teams for consideration as we continue to enhance our guest room experience. Thank you again for balancing your suggestions with such kind appreciation of our hotel and team. It is a privilege to have earned your continued trust, and we look forward to making your future stays just as enjoyable—and hopefully even better. Best Regards, ZHAN LISEN(TONG) WELCOMER TEAM LEADER FRONT OFFICE