Grand Mercure The Hills Lodge 4.5 stars

The accommodation was great, restaurant food choices were limited

Clean and welcoming. Staff very professional and always helpful. Safe surroundings. Excellent food. Room was clean and very quiet. All equipment in good working order. Plenty of tea, coffee, sugar etc. Ironing board if needed with iron. Meals available in room or in dining room.

Only a night but very relaxing The desk offered to let me arrive early and also have a late checkout which was great. I also had a facial at the spa

Had to cancel because of Corona virus

Staff were efficient and very helpful. Thankyou!

Always stay overnight when in Sydney from Perth and never disappointed.

Comfortable and clean and nice to have a small kitchen

We have stayed at the Hills Grande Mercure in excess of probably 60 times in the past 6 years. We have also held several family functions there, including our own wedding and my parents' 60th wedding anniversary. I would normally give 10/10 every time but during our last stay there was some building noise in the room above or next to us. This only bothered us as I was feeling unwell at the time with a migraine.

The one bedroom apartment we stayed in was just perfect for our needs. At dinner and breakfast in Nobles we found all staff extremely attentive, alert and efficient. Added to that, the meals were all superb. Room service on Sunday was delivered promptly and was exactly what was needed. The late checkout we requested was given and we were able to achieve all we wanted to (study-wise) during our say. Cannot compliment all staff and the hotel itself highly enough.

The staff are very friendly and the hotel is always clean

No complaints about our check in or our room. The lady we met st reception was delightful & our room was lovely in every respect. However, the menu in the dining room is in serious need of an update. My Mum ordered the bruschetta and it was very, very average. I ordered the chicken. It was very tasty but for the price I would have expected some vegetables. Instead, it was served on a bed of sliced tomatoes. They know how to charge & I honestly don’t mind paying for this if I feel that it is worth it. Our lunch was not... However, the service was terrific. The girls were very friendly & efficient.

We had an enjoyable one night stay at Hills Lodge, room was comfortable, meals were all good, always a pleasure staying here, thank you.

Great service and restaurant

staff always know my name and are very helpful

Always a pleasure. Lovely hotel, staff amazing can not fault it.